---
title: "Ramp Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Ramp the right Expense Report solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/207081/Ramp/reviews/"
page_type: "reviews"
language: "en"
---

Ramp

4.9 (222)

[View alternatives](https://www.capterra.com/p/207081/Ramp/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of Ramp

Ease of use

4.9

Customer Service

4.6

## Pros and Cons in Reviews

James L

Director of FinanceComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“They have more logical functions as far as integrations and reporting than their competitors, the speed to vendor payment is swift, and they charge in a logical fashion, not some of the inflated rates of other players in the market.“

December 12, 2025

Michael C

VP MarketingComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months.

“Most of what Ramp does is not built into most business banking accounts so it doesn't really provide much that we don't get with American Express Business account“

July 6, 2026

Eri D

FounderAccounting, 2 - 10 employeesUsed the software for: 6-12 months.

“Cards were issued and the spend limits were established on the very first day, and all employees quickly managed to navigate through the application with no issues whatsoever.“

May 17, 2026

SK

Sarah K

People Ops ManagerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years.

“Previously, we were issuing physical credit cards from our bank, which made it challenging to get those back or enforce approvals on purchases.“

July 17, 2025

Eri D

FounderAccounting, 2 - 10 employeesUsed the software for: 6-12 months.

“Regarding security concerns, I find granular control over the card settings useful as it helps to prevent mistakes in advance.“

May 17, 2026

SW

Stacey W

Accounting ManagerMachinery, 51 - 200 employeesUsed the software for: Less than 6 months.

“The user account details and permissions were the one confusing part we ran into with setup.“

October 15, 2025

Eri D

FounderAccounting, 2 - 10 employeesUsed the software for: 6-12 months.

“Overall, it offers good value in terms of costs compared to the combination of apps it substitutes.“

May 17, 2026

CE

Charles E

Vice President, Equipment AnalyticsOil & Energy, 201 - 500 employeesUsed the software for: 6-12 months.

“It is not fully integrated into our SAP system requiring additional work on our end to transfer work order numbers and service order tracking.“

November 10, 2023

## Showing most helpful reviews

Showing 1-25 of 222 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicholas L.  
Finance Director & Dinner Groups Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Simplified Expense Management"

April 7, 2021

5.0

We have been very pleased with Ramp. They have lived up to their claims they make on the website. I love that they listen to their customers. They have been very responsive to our needs. It brings me joy knowing that our employees love using it because it means receipts are being turned in on time.

Pros

It's an all-in-one expense management system. Before using Ramp, we used American Express and Zoho. It's been great having everything in one house now. Our team loves that they received instant text messages and or emails when a purchased has been made. Being able to create virtual cards in an instant has been great. We also love how simple reimbursements have been using Ramp. The slack integration is good, and I have no doubt will improve. They've been very responsive to missing features.

Cons

I would love to see some more features around delegation. Allowing others (like administrative assistants) fill out their receipts on their behalf without giving them full access to the users account.

Alternatives considered

[BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)

Reason for choosing Ramp

The 1.5% cashback and the simplicity won us over. The slack integration was also key in our decision.

Switched from

[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

Zoho's automated features did not work for us. It has a very difficult time reading a receipt. We also didn't like that we had to manually enter all of our American Express transactions. Customer support works odd hours.

Review Source

EH

Erin H.  
COO  
Medical Devices  
Used the software for: 1-2 years

### "Great UI, saves lots of time for our small team"

March 31, 2025

5.0

Ramp has been great for our small business. Our team is geographically dispersed, but Ramp makes it easy to collaborate on bookkeeping, expense reimbursements, and basic expense reporting.

Pros

Ramp is easy to use, it integrates well with our internal workflows, and with external systems.

Cons

I wish the invoice and receipt email capture system worked with more file types.

Switched from

[BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)

Ramp offered better integrations and ease of use.

Review Source

CC

Christina C.  
Office Manager  
Accounting  
Used the software for: 6-12 months

### "Ramp Review"

May 29, 2025

3.0

Large companys use this application to help them streamline their business operations. Applications and companies like Ramp help businesses focus on their more important operations.

Pros

Quick delivery of incoming payments and notification is always ahead of schedule. Very interactive employees and that is always appreciated!

Cons

The sales employees can be a little persistent in regards to utilizing more of the application. Just not as interested in using it for more.

Review Source

SW

Stacey W.  
Accounting Manager  
Machinery  
Used the software for: Less than 6 months

### "Great user friendly platform"

October 15, 2025

4.0

Overall the system is a great layout, saves us a great deal of time with accounting record keeping and helps with responsibility of users.

Pros

Ramp is very user friendly and does not need a great deal of training before getting up and running.

Cons

The user account details and permissions were the one confusing part we ran into with setup. Mostly no issues to date.

Alternatives considered

[Centerbase](https://www.capterra.com/p/75540/Centerbase/)

Reason for choosing Ramp

Integrated into our accounting software easier

Review Source

JV

Jeannie V.  
Operations Manager  
Consumer Goods  
Used the software for: 2+ years

### "Ramp is a lifesaver! "

April 3, 2025

5.0

Overall- it’s been a breeze to track expenses since switching over to Ramp. Employees receive their monthly spending limit and a virtual and physical card. Then they upload receipts into the system as they use it. The card locks after a certain time if receipts aren’t uploaded. Also you can flag spending after a certain amount. All in all a great system to track employee expenses.

Pros

This product make employee expense tracking so easy!

Cons

The set up can be a little tedious but once you are on there it’s very easy to use.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

This is a better expense tracking option as we scale

Review Source

JV

Joelle V.  
Accounting Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Top Notch Programming if you have QUICKBOOKS!"

July 28, 2025

5.0

I love Ramp - wouldn't work our Accounting Team with anything else at this point. Time saving in AP for sure.

Pros

Ramp is a great way to manage all your credit card transaction in one place as well as have Bill Pay to pay all your bills. You can have invoices emailed right into Ramp saving to time not having to enter each bill individually. Easy to learn - they provide training - it's secure with credit card transactions and they help with any issues. If you have QuickBooks the program is Free, so the value is more than perfect! It sync's with QuickBooks so Accounting is super simple, and the number of users for user interface is not charged either as long as you are syncing with QuickBooks. Its features are above and beyond any other program I looked into.

Cons

Sometimes it's hard to get tech support to respond as Quickly as I would like - but I am not super patient person when it comes to issues that do come up, but response time is usually within 24 hours.

Review Source

ET

Eric T.  
Director, Digital Transformation  
Automotive  
Used the software for: 1-2 years

### "RAMP: Better Than AMEX"

June 12, 2025

5.0

We switched from AMEX to RAMP. This has simplified our processes and increased usability for end-users.

Pros

Ramp is super easy to use and very intuitive. The ability to submit expenses via email and SMS has eliminated the need for tracking, keeping and trying to keep track of receipts.

Cons

RAMP is clearly trying to innovate and remain ahead of the curve. The most recent update to the website has overcomplicated the end user experience.

Review Source

SK

Sarah K.  
People Ops Manager  
Computer Software  
Used the software for: 1-2 years

### "Great for remote companies with lots of use cases"

July 17, 2025

5.0

Using Ramp has really allowed us to expand who has access to corporate cards and what their use cases and limits are. Previously, we were issuing physical credit cards from our bank, which made it challenging to get those back or enforce approvals on purchases. Ramp has made it really easy for us to customize and streamline credit card access internally.

Pros

The highlight of Ramp is the ability to issue digital credit cards with varying limits, which empowers our fully remote organization and also makes it easy to issue and rescind cards for new hires or departing employees. Additionally, the receipt submission flow makes it easy for purchases to get reviewed and approved as needed.

Cons

Honestly, at this point, there's nothing that I like least about Ramp. Our organization has turned off the Gmail auto scan integration, which adds an extra step for receipt submission, but that's an internal complaint :)

Review Source

HC

Harrison C.  
CEO  
Financial Services  
Used the software for: 1-2 years

### "Ramp - Great Offerings, Amazing Value,"

May 25, 2025

5.0

The overall experience has been tremendous. Fantastic customer support, amazing solutions that accelerate accounting processes, providing invaluable insights into our expenses / payables so we can best forecast our expenses and create value in what we actually do.

Pros

The UI is outstanding and has tremendously helped my firm track and analyze our expenses and payables to better forecast and plan budgets. Also, the integrations are fantastic and make reporting and automating the accounting process a seamless experience that has allowed people to free up time and create value elsewhere.

Cons

There are not really any cons to Ramp. It is awesome to see a start-up like Ramp take market share and offer a product that the marketplace needed. There were lots of antiquated offerings, but nothing that met the needs of a 21st Century scaling business.

Review Source

AK

Alina K.  
People and Talent Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Does exactly what it needs to"

May 5, 2025

5.0

Pros

Ease of use, ability to set up multiple cards/spend and track payments and limits on use. Receipt and transaction verification is simple. Reimbursements and expenses are simple. Integrates with slack and can set up text notifications and send receipts through text.

Cons

There is nothing I can think of that I do not like about Ramp.

Review Source

LH

Letitia H.  
COO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "The easiest and most robust expense management. "

November 10, 2023

5.0

Love love love it! It saves our business countless hours of expense reporting and management.

Pros

This software makes no room for your team not to provide receipts for expense reporting. I also love the multiple digital credit cards with active/non-active controls. You can also set-up automatic lock on cards that are missing information or receipts. And it's essentially free.

Cons

The UX could be improved on the missing items page.

Reason for choosing Ramp

They were responsive, knowledgeable, inexpensive, and friendly.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Expensify was expensive and incredibly slow and clunky.

Review Source

JP

Jennifer P.  
HR  
Hospital & Health Care  
Used the software for: 2+ years

### "Ramp Review - Easy to Use!"

November 21, 2023

5.0

We are happy and have had no complaints

Pros

We left Expensify and never looked back. Ramp is easy to use and uploading receipts via text is perfect for all our team members.

Cons

The structure of the online web page is a little wonky but once you learn how it works it makes more sense.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

I do not know. Our owner makes these decisions.

Review Source

pP

patti P.  
Controller  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Ramp is a great app for Expense Management"

November 10, 2023

5.0

Great experience, automation makes using this application that much more great!

Pros

The ease of use, the fact that we can sync multiple times a day, and the way we are able to view the transactions in Sage are all great features.

Cons

I don't have any major negative, we have had very positive feedback from everyone using it.

Alternatives considered

[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)

Reason for choosing Ramp

The ease of use, the money back on purchases.

Review Source

AL

Andrea L.  
Finance Director  
Biotechnology  
Used the software for: 1-2 years

### "Ramp - more than a restaurant"

November 15, 2023

5.0

We were an early adapter and Ramp has been great for our small business

Pros

Ease of use, multiple virtual cards, ability to assign cards

Cons

Employee abuse is still an issue, hard to teach financial responsibility

Switched from

[BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)

Divvy budgets were impossible to implement, sales team doesn't understand budgets.

Review Source

CC

Clair C.  
Senior Manager of Human Resources  
Staffing and Recruiting  
Used the software for: 2+ years

### "Awesome user interface, perfect for remote company with employees in many states"

January 13, 2025

5.0

We were a small startup that experienced rapid growth but weren't able to change systems quickly enough to keep up. Everyone used their personal card for travel expenses and it was a very cumbersome process to track and reimburse everyone. After some extensive research, we settled on Ramp and were so pleased with the ease of rolling it out to the team. It worked very well for our needs and ended up being such a timesaver.

Pros

Super easy interface for both admins and users. I also loved how we could personalize the company cards, and how quickly and easy to track the cards were sent. When I used Ramp I worked at an entirely remote organization with employees in over 20 states and it made it so easy.

Cons

At the time when we unveiled Ramp (early 2023), we had to put together a lot of documentation for our users, but I'm guessing by now they might have more robust templates to use for this purpose. No major complaints and this one wasn't the end of the world.

Review Source

EF

Erin F.  
Medical director  
Medical Practice  
Used the software for: 6-12 months

### "Great Product "

January 6, 2025

5.0

Excellent. Easy to use. Quick. Self explanatory. Zero issues

Pros

Very easy to use and submit expenses. Easy to track why expenses were submitted. Easy to upload receipts. Self explanatory.

Cons

Nothing. I love ramp. I have nothing negative to say.

Review Source

ES

Elizabeth S.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Makes AP Job Easier"

December 17, 2024

5.0

This makes my AP job easier! It helps with organization and ability to have all purchases approved.

Pros

It is very easy to upload receipts and keep everything organized.

Cons

I don't really have anything have any cons for Ramp.

Review Source

BH

Blake H.  
CFO  
Information Technology and Services  
Used the software for: 1-2 years

### "Game changer for small businesses"

October 27, 2023

5.0

Pros

Ramp is very intuitive and integrates well with other financial applications. The expense reimbursement platform has eliminated countless hours for our sales and customer service teams to focus on their clients versus administrative work. The internal controls and spend programs on ramp are well documented and places strong internal controls within the accounting department.

Cons

There is nothing I can say I do not like about Ramp, but only enhancement would be able to pass prepaid amortization journals to QB. If an expense is paid within Ramp via CC or BILL function, it can be coded to prepaid account, but the amortization journals have to be posted in QB. A strong control and time saver would be for Ramp to create the amortization rules and pass via API to QB to post.

Reason for choosing Ramp

Intuitive, smart and getting smarter and cost effetive

Review Source

JR

Jeff R.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "RAMP changed our Lives for the better"

November 10, 2023

5.0

Happy that we made the change, it was one of the best vendor decisions that we made in many years. I recommend them to everyone.

Pros

The hours saved for our accounting department, chasing expense reports and missing receipts.

Cons

As far as functionality is concerned I disliked nothing, there has been one negative but i dont think it is RAMPs fault. I have had my credit card shut off and replaced about yearly.

Review Source

Steve B.  
Operations Director  
Management Consulting  
Used the software for: Less than 6 months

### "May be the best small company spend management platform on the market!"

July 9, 2023

5.0

We signed up with Ramp just to provide credit cards for a few young employees (who didn't have much credit history), but will likely adopt Ramp as our expense management platform for the whole company.

Pros

The richness of both physical and virtual credit card configuration options is truly impressive.

Cons

Credit card limits are based solely on your company's bank balance, so could be an issue for some companies at certain times of the year.

Review Source

VR

Verified Reviewer  
Business Development Associate  
Hospital & Health Care  
Used the software for: 6-12 months

### "Love Ramp for Expenses and Reimbursements!"

November 15, 2023

5.0

Pros

I like that Ramp helps me track the mileage I've driven so that I get reimbursed properly. I also like that Ramp quickly attaches my receipts to credit card expenses without me having to individually do it for each transaction. It cuts out a step for me and makes the process easy.

Cons

I think the thing I like least about ramp is that extra verification step it sometimes makes me do but most apps and sites do that now. Since it is for protecting our information, I understand the necessity but still would rather put in my password and be done without having to input a code or something.

Review Source

ZB

Zachary B.  
Director of Finance  
Construction  
Used the software for: 6-12 months

### "Excellent tool for spend management"

November 10, 2023

5.0

Pros

We really like the automatic receipt matching for transactions, the visibility of ensuring that accounting requirements are met, and the real-time tracking of card spending.

Cons

One of the only struggles that we've had is keeping up with changes to the system. Where to find things is continuously moving and while the system does a decent job of informing us, sometimes it is challenging to find where certain actions have changed (sometimes things have been renamed, other times an action has moved to a different subcategory in the menu bar).

Review Source

AD

Anthony D.  
Accounting Director  
Machinery  
Used the software for: 2+ years

### "TT's "

October 25, 2023

5.0

Excellent

Pros

Easy to use and train employees, plus 2% cash back

Cons

Changes to software happen without notice.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Ramp

cash back

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

cash back + CC link

Review Source

RB

Robin B.  
Operations Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ramp Rocks"

November 27, 2023

5.0

Pros

The ease of use for the cardholders. Employees can take a picture of the receipt real time and enter a memo and department,

Cons

We can't upload to our Quickbooks Enterprise therefore, every transaction needs to be reentered again.

Review Source

JR

Jessica R.  
Project Architect  
Real Estate  
Used the software for: 1-2 years

### "Simplifies spending procedures and ensures that they do not exceed specified budgets."

January 12, 2023

5.0

The issue of spending is very important, and we used to suffer in the past from managing the spending process and obtaining funds as well as approvals, and with Ramp we got rid of all that effort, and transferring money requests, completing payment operations, as well as organizing records became absolutely easy, and tracking operations became easier.

Pros

The Virtual Ramp Card is great because it accurately sets spending caps, helping employees stick to a spending plan without going over budgets and allowing the accounting department to track expenses and approve or deny them. I like that I can request an emergency spend increase via the mobile app and get approved instantly. I love that Ramp organizes the spending process in every detail. When I make a payment, I receive a message on my phone. Ramp also records directly on the logs the time and amount spent. I can upload the receipt, enter notes, and send it for approval without any complications and within minutes.

Cons

Ramp is almost flawless, simple and easy to use, and the mobile app is carefully designed and greatly simplifies operations for users.

Review Source

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