# TIKS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TIKS the right Visitor Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207086/TIKS/reviews --- TIKS 4.6 (10) [View alternatives](https://www.capterra.com/p/207086/TIKS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TIKS Ease of use 4.7 Customer Service 4.4 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pauline D. Product Owner Mining & Metals Used the software for: 1-2 years ### "Safety Game Changer" August 20, 2021 5.0 TIKS has helped us streamline our contractor management process, and increase the safety of the hundreds of individuals who work with us on a daily basis. They have a very supportive team, who constantly want to find ways to do better for our company Pros The user experience that TIKS provides is simple and efficient, for both our internal and external users. Implementation and adoption are always two big challenges when introducing a new product to a company. TIKS accompanied us through the process, and frankly, the product itself did the bulk of the work. Cons There are features that aren't currently available, such as extensive contractor equipment management, but this is part of the company's roadmap. The company is growing and constantly improving its products. They're extremely receptive to customer's feedback, and they always found a way to support us, either by suggesting improvement to our workflow, and implementing features that support our activities. Review Source RK Robert K. Owner Real Estate Used the software for: 2+ years ### "TIKS - SAFETY MANAGEMENT ASSURANCE OF CONTRACTORS" November 16, 2020 5.0 The Software provides assurance that a Competent and Inducted contractor only attends to complete the work, that essential site information is provided to that contractor to enable them to complete the work and the assurances from the contractor that they have adequately assessed the Hazards and Risks of the job and have put in place the required mitigations measures to reduce the risks Before commencing any work on the site. Pros The product is easy to use, personalise to a Company's required requirements and provides the ability to gain assurance that contractor has the competency and is undertaking work safely remotely across a vast portfolio both Nationally and Internationally. Cons Contractors will always resist change and not want to use a Clients prescribed system therefore the issue is not the software but the strength and conviction of the client to mandate the use of the software across there entire portfolio for consistence and assurance. Reason for choosing TIKS TIKS was the only product that was capable of fulfilling the multiple requirements across a variety of clients portfolios and the covering the specific individual requirements for client is various inductions for Commercial, Industrial, Retail and Special Use scenarios such as Rail and Mining Camps. Review Source JA Jamie A. contract manager Facilities Services Used the software for: 1-2 years ### "Review" November 23, 2020 4.0 Pros simple user interface for mobile and good speed mostly Cons lack of integration checks with source data - lots of manual reconciliaiton some unnecessary steps that need removing some inprovements identified but seem to take ages to get on the agrenda Review Source BK Ben K. Head of HSEQ Construction Used the software for: 2+ years ### "TIKS - Visitor Management System" November 11, 2020 5.0 The team at Chocolate Coded (TIKS) are a team of innovators who have been in the software game for a long time, and for good reason. The team is personable, professional and an absolute pleasure to deal with from the first discussion, right through to solution deployment and after sales service support is great. The team is always willing to stand by and support their product at each and every stage. The team has grown from strength to strength. Highly recommended. Pros What a great product! TIKS is incredibly impressive. The software and hardware solutions offered are A-grade. Excellent team who take the time to listen to what their client wants and needs before offering the right safety solution. Always looking to innovate and improve the solution to provide a best-for-customer solution, without any hidden costs or charges! The other benefit of TIKS and the team is their openness to integrate with existing systems. This point alone separates them from the majority of the software solutions offered in this space. No arrogance to force their product where its not required. Cons Nothing - it is the best VMS software that I have come across on the market! They have many other great options as well. :) Reason for choosing TIKS Once you've used it, its hard to replace simplicity and certainty. Review Source RH Richard H. Isolation Coordinator Mining & Metals Used the software for: 2+ years ### "Tiks is an awesome platform" November 22, 2020 4.0 Tiks and CC are are great group to work with, always helpful and friendly. if there is any issue it is resolved quick and easy, i hope to continue working closely with the Tiks, CC team Pros it is easy to use, great graphics on the system, Cons Sometimes the software picks up other documents when you are searching for a particular document. but this does not happen on regular occurrence Reason for choosing TIKS Tiks system is easy to use for all our employees , compared to some other products Review Source JM Josh M. Director WHS, Risk and Security Telecommunications Used the software for: 2+ years ### "TiKS review 2021" June 24, 2021 5.0 The team at TiKS is amazing to work with. Pros I have used this software in a number of organizations and each time the team has made integration into our business systems seamless. From an end user perspective it’s applications are intuitive and easy to use. Cons No issues at all. The team are able to customize solutions to business needs. Review Source JH Jessica H. Business Supervisor Higher Education Used the software for: 1-2 years ### "Best visitor management system out there!" November 30, 2020 5.0 Tiks came in and saved the day for us. We had a different software in place that was unreliable, difficult and not user friendly. Tiks came in and customised their software for what we required, and integrated with 2 other existing systems. They also can develop enhancements for our changing business needs. The support has been wonderful and they are always excited to implement new ideas. Pros The system is reliable and works every time, it is so easy for the users and administrators. Cons More features with reporting could be helpful Review Source TZ Talia Z. QA Manager Facilities Services Used the software for: 1-2 years ### "TIKS " November 17, 2020 4.0 innovative I get the idea and i think it can work however I believe improvements can be made Pros the software easy to navigate and pull reports Cons its temperamental, it seems to turn itself off and/or shut down the program. Review Source BR Brad R. Managing Director Operations, Defence, FMO Facilities Services Used the software for: 1-2 years ### "TIKS for Sign in for inductions and sign in systems" November 23, 2020 4.0 Allows transparent reporting on compliance of site inductions, evacuations, onsite moniotring of staff and suppliers Pros Easy to use, accessible anywhere, easy to deploy and modify system to suit our needs, very flexible. Provides the right outcomes and trends of usage, adapts to changing demands with Covid etc, thermo scans Cons Ability to integrate into clients systems would be great Review Source EC Edwin C. Key Account Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Amazingly Simple!!" September 24, 2020 5.0 Pros Love how easy the product is to use, the team have been fantastic and super responsive to my queries. They were very collaborative and consulting during the entire journey. Despite changes in scope, the team were very accommodating and guided me through the appropriate decisions and workflows. Cons Not really much fault with the software, had a few minor debugging issues which were resolved quite quickly and was dependent on a server error Review Source Similar Products Featured