# Helm WMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Helm WMS Software - reviews, pricing plans, popular comparisons to other Order Management products and more. Source: https://www.capterra.com/p/207087/Desaptch-Cloud --- # Helm WMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Helm WMS ## What is Helm WMS? Ever found yourself indulging in an online shopping spree? (Who hasn't, right?) Chances are, we've already crossed paths. We provide 1000+ of the world's most-recognisable brands with the software to support their online fulfilment. Whether you're craving a smoother route to ship, manage orders, and handle inventory. Or you're aiming to amplify your shipping capabilities, expand courier options, and seamlessly integrate with various marketplaces through your current ERP or WMS. We've got the software to help. We empower your business with warehousing, shipping, channel and order management. We provide out-of-the-box connectivity to over 150 UK and international couriers, offering over 7,000 shipping services and full support. All this while automatically collecting your online orders from more than 150 of the world's leading marketplaces and eCommerce shopping cart providers. With Helm WMS, you have complete control over your fulfilment processes. ## What is Helm WMS used for? [Order Management](https://www.capterra.com/order-management-software/)[Shipping](https://www.capterra.com/shipping-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Inventory Management / 2025 - Logistics / 2025 Do you work for Helm WMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://despatchcloud.com&name=Helm WMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Helm WMS 4.6 (19) VS. [4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price Contact vendor Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (19) Ease Of Use 4.5 (500) Value For Money 4.9 (17) Value For Money 4.5 (452) Customer Service 4.7 (18) Customer Service 4.3 (430) ## Helm WMS alternatives Highest Rated [4.9 (1,005)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (826)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [ShipTime](https://www.capterra.com/p/198849/ShipTime/) [4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198849/ShipTime/) [View all alternatives](https://www.capterra.com/p/207087/Desaptch-Cloud/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Order Fulfillment 4.9 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Inventory Management 4.7 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Shipping Labels 5.0 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Shipping Management 5.0 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers API 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases eCommerce Management 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Helm WMS 91 features Outsource and manage third party logistics Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage customer orders that cannot be filled immediately due to out-of-stock items Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Software's ability to perform similar action on multiple similar files simultaneously Create, manage, and send invoices or bills to customers Create and manage digital catalog of products/services with their details, specifications, and price Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Forecast customer demand using historical insights and simulations Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Pre-made examples and templates for emails Plan, manage, and track the financial activities of an individual or organization Intended to be used by freight brokers and logistics companies Form predictions based on past and present data/trends Information, data and reports that are being tracked over time Cross-checking financial records with physical inventory counts and records Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Integration with Internet of Things devices to automate real-time tracking, data collection and other processes Group and package individual but related items as one package set Process of printing custom labels through various methods. Manage the attendance, schedule, and payroll of the labor workforce Identify the physical location of an individual, asset, device, etc. Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Automate order processes to improve operational efficiency in fulfillment, shipping, and more Track the parcel or consignment delivery status Manage and organize the shipping, tracking, and delivery of packages A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Pick and route items from inventory locations to their designated destinations Predict future data based on historical data sets Streamlining repetitive tasks and activities through automated and predefined workflows Ability to link barcodes or serial numbers with specific items for identification Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Manage all receiving processes within a warehouse Managing orders that a customer purchases repeatedly and regularly Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track and assign specific serial numbers to products Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Integrates with shipping services Manage occupancy and space utilization in facilities and buildings Manage special order requested by a customer Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Manage and track operations and inventory within warehouses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (19) 4.5 Based on 19 reviews ## Pricing Value for money 4.9 (17) ### Starting price Contact vendor for pricing Free trial available Value for money 4.9 (17) 4.9 Based on 17 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (18) 4.7 Based on 18 reviews ## User reviews Overall rating 4.6 Based on 19 reviews Filter by rating 5(12) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CL CAROLYN L. SALES MANAGER Retail ### "EXCELLENT SUPPORT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2024 As soon as I started dealing with \[sensitive content hidden\] I felt more confident as he was very knowledgable and patient with me Pros Wed based so no server needed and once familiar with the product navigation is rather easy Cons A bit difficult to set up initially, however I am not very computer literate so if I can do it then anyone can with some help Switched from [OrderWise](https://www.capterra.com/p/116009/OrderWise/) It needed a server and was not user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PR Pietro R. E-Commerce Consultant Internet ### "DHL - Shopify integartion" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 21, 2024 Pros The Shopify - DHL UK (Ship) integration is going to save us a lot of time Cons I found the integration progress somehow misleading but after a couple of interactions with Despatch Cloud's support, I managed to sort things out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Patrick C. Client Technology Product Manager Logistics and Supply Chain ### "Despatch Cloud / Shipping Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2024 Despatch Cloud as a company are very easy to deal with, everyone who i have met and spoken to have been very helpful and pleasant and will go out of their way to help you if they can. They are not bound by rigidity but are very flexible, open and understanding to business needs and requirements. Pros Very friendly employees Very helpful and understanding of business needs and requirements Very flexible Systems are very easy to use and very intuitive compared to other market leading products Cons Don't really have anything negative to say Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Chris B. Stock and System Manager Logistics and Supply Chain ### "Despatch Cloud" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2024 I have been really happy with how Despatch Cloud has been improving Pros Order management and inventory was a massive advantage to what we were using before Cons There are still a lot of improvements, but they are coming along Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OP Olly P. CEO Retail ### "Great software for the money" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 14, 2024 Pros Despatch Cloud is easy to use and intuitive for new users. There are lots of features within the software and updates are regularly implemented on the system. Cons When we first started using Despatch Cloud there were occasional issues with the speed of the software, but this has come on significantly in recent months. There are a couple of features that are a little clunky, but the developers are open to feedback and suggestions for improvement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Laura D. Founder and CEO Retail ### "Great resource providing excellent value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 21, 2024 Our onboarding experience was not great, but since then Sam has worked really hard to pull things around and be supportive to us. The system is excellent value for money and any problems that arise are receiving resolutions Pros The order processing system is very good, enabling efficiencies in our warehouse Cons Time lags between our front end system and Despatch Cloud in terms of order transfer and stock management Alternatives considered [Access Mintsoft](https://www.capterra.com/p/236970/Access-Mintsoft/) Reasons for choosing Helm WMS It provided the best integration with our front end system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Lynn D. Office Manager Package/Freight Delivery ### "Despatch Cloud Review." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2024 I have personally dealt with DC since we started using your system and the help I have received from the IT team especially \[sensitive content hidden\] has been outstanding \[sensitive content hidden\] and I have worked through many issues I have encountered and he understand how I take things in so helps me in a way I can pick up what he means that is invaluable. Pros I like the selection of integrations available this is a selling point. Cons The ticketing system could be simplified. Switched from [Parcelhub](https://www.capterra.com/p/137133/Parcelhub-Shipping-Software/) We needed more sales channels to offer our customers. Reasons for choosing Helm WMS We chose DC because of the wide range of integrations available to us for our many customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nathan L. Marketing Manager Consumer Goods ### "We've been using Despatch Cloud for 4 years now and we aren't looking back!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 10, 2024 Pros We have had a really easy time getting custom work finished, and with the public API, it makes it super easy to do custom functions. Recently, we needed a new courier integration, and I worked closely with \[sensitive content hidden\] to get it completed. It was all completely pain-free to work with the team at DC. Cons There are a few limitations with the system from our perspective, but as we are not a traditional warehouse, this was bound to happen. We have managed to find workarounds for these issues by using the public API, and we are using the base functionality to its strengths. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [ShippyPro](https://www.capterra.com/p/164065/ShippyPro/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PL Patrick L. Web Manager Automotive ### "I highly recommend giving them a try as they offer exceptional products, services, and support." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 10, 2024 What can I say other than Despatch Cloud simplifies the process of handling multi-channel order management and carrier logistics by including some excellent features that's why we've been a customer since 2017. Pros A great company with a skilled and supportive team, along with an outstanding product that offers extensive services and a wide range of integrations. Cons Utilising only a limited portion of their product offering, maybe showcasing other services or periodically provide a review of current usage would be beneficial. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AO Andrew O. MD Warehousing ### "Excellent software from Despatch Cloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2024 Extremely good overall, it has worked pretty much flawlessly, and we rely on this massively, it does not let us down, and updates are never huge, meaning there are no issues when an update happens. Pros Easy to use, quick to use, rarely issues with it going down, when it has happened it is rectified quickly Cons communcation with an account manager is not always quick. Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) This is much better to use, much better interface Reasons for choosing Helm WMS price/ interface / user friendly were all very important factors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/207087/Desaptch-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)