--- title: "Helm WMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Helm WMS Software - reviews, pricing plans, popular comparisons to other Inventory Control products and more." source_url: "https://www.capterra.com/p/207087/Desaptch-Cloud/" page_type: "product" language: "en" --- # Helm WMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Helm WMS ## What is Helm WMS? Ever found yourself indulging in an online shopping spree? (Who hasn't, right?) Chances are, we've already crossed paths. We provide 1000+ of the world's most-recognisable brands with the software to support their online fulfilment. Whether you're craving a smoother route to ship, manage orders, and handle inventory. Or you're aiming to amplify your shipping capabilities, expand courier options, and seamlessly integrate with various marketplaces through your current ERP or WMS. We've got the software to help. We empower your business with warehousing, shipping, channel and order management. We provide out-of-the-box connectivity to over 150 UK and international couriers, offering over 7,000 shipping services and full support. All this while automatically collecting your online orders from more than 150 of the world's leading marketplaces and eCommerce shopping cart providers. With Helm WMS, you have complete control over your fulfilment processes. ## What is Helm WMS used for? [Order Management](https://www.capterra.com/order-management-software/)[Shipping](https://www.capterra.com/shipping-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/) Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Inventory Management / 2025 - Logistics / 2025 Do you work for Helm WMS?[Manage this product listing](https://www.g2.com/products/helm-wms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Helm WMS 4.6 (19) VS. [### ShipStation](https://www.capterra.com/p/155621/ShipStation/) [4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price Contact vendor Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (19) Ease Of Use 4.5 (923) Value For Money 4.9 (17) Value For Money 4.5 (773) Customer Service 4.7 (18) Customer Service 4.3 (769) ## Helm WMS alternatives [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/) [4.0 (140)](https://www.capterra.com/p/153768/ShipMonk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153768/ShipMonk/) [Logiwa](https://www.capterra.com/p/149744/Logiwa/) [4.6 (95)](https://www.capterra.com/p/149744/Logiwa/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149744/Logiwa/) Highest Rated [Kentro](https://www.capterra.com/p/268142/Kentro/) [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268142/Kentro/) [Shipedge](https://www.capterra.com/p/144276/Shipedge/) [4.6 (11)](https://www.capterra.com/p/144276/Shipedge/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144276/Shipedge/) ## FAQs about Helm WMS Overview ### Which roles and teams benefit most from Helm WMS? Helm WMS is most used by operations leaders, warehouse and inventory managers, and ecommerce teams that need tighter control over stock, order flow, and fulfillment. IT and product managers support system integration and process visibility, while executives and business owners use it to improve efficiency, oversight, and day-to-day operational decision-making. Answer based on 19 reviews Overview ### What company size and industries is Helm WMS built for? Helm WMS serves small businesses in retail first, with 84% of reviewers from small companies and 37% from retail. It also fits subscription businesses, high-growth digital startups, 3PL and fulfilment centres, couriers, and SaaS providers, with 21% of reviewers in logistics and supply chain and 5% in computer software. Answer based on 19 reviews Features and Usability ### What are the key features of Helm WMS? Helm WMS offers warehouse management, inventory control, order fulfillment, and shipping management for multi-location operations. It also includes barcoding/RFID, barcode/ticket scanning, picking & routing, receiving, returns management, purchase order management, and real-time reporting, plus API access, third-party integrations, and workflow automation. Integrations ### Which third-party tools and platforms does Helm WMS integrate with? Helm WMS integrates with over 50 third-party tools and platforms, including Linnworks, Access Mintsoft, Scurri, Amazon Seller Tool, Amazon Vendor Tool, BigCommerce, eBay, Magento 2 Order Management, Mirakl, and PayPal. Its catalog also covers shipping, accounting, and marketplace connections. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Helm WMS offer? Helm WMS provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided setup, scheduled instruction, written reference material, and self-paced learning resources for teams getting started with the system. Getting Started and Support ### What customer support options does Helm WMS offer? Helm WMS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User feedback on support quality is not available here, so no claims can be made about response speed, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 3,064 Inventory Control reviews Capterra data shows that buyers of order management software rank the following features as their top priorities: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Helm WMS supports all three features that reviewers rate most highly: **Order Fulfillment**, **Purchase Order Management**, and **Inventory Management**. Together, these capabilities help businesses process orders accurately, keep purchasing aligned with demand, and maintain clear visibility into stock levels, allowing teams to manage day-to-day operations with greater speed and control. Order Fulfillment 4.9 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Purchase Order Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Inventory Management 4.7 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Shipping Labels 5.0 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Order Entry 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Shipping Management 5.0 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Helm WMS 91 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Templates: Pre-made examples and templates for emails - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Freight Operations: Intended to be used by freight brokers and logistics companies - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes - Kitting: Group and package individual but related items as one package set - Label Printing: Process of printing custom labels through various methods. - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Picking & Routing: Pick and route items from inventory locations to their designated destinations - Predictive Analytics: Predict future data based on historical data sets - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receiving: Manage all receiving processes within a warehouse - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Serial Number Tracking: Track and assign specific serial numbers to products - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Space Management: Manage occupancy and space utilization in facilities and buildings - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (19) 4.5 Based on 19 reviews ## Pricing Value for money 4.9 (17) ### Starting price Free trial available Value for money 4.9 (17) 4.9 Based on 17 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (18) 4.7 Based on 18 reviews ## User reviews Overall rating 4.6 Based on 19 reviews Filter by rating 5(12) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CL CAROLYN L. SALES MANAGER Retail ### "EXCELLENT SUPPORT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2024 As soon as I started dealing with \[sensitive content hidden\] I felt more confident as he was very knowledgable and patient with me Pros Wed based so no server needed and once familiar with the product navigation is rather easy Cons A bit difficult to set up initially, however I am not very computer literate so if I can do it then anyone can with some help Switched from [OrderWise](https://www.capterra.com/p/116009/OrderWise/) It needed a server and was not user friendly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PR Pietro R. E-Commerce Consultant Internet ### "DHL - Shopify integartion" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 21, 2024 Pros The Shopify - DHL UK (Ship) integration is going to save us a lot of time Cons I found the integration progress somehow misleading but after a couple of interactions with Despatch Cloud's support, I managed to sort things out. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Patrick C. Client Technology Product Manager Logistics and Supply Chain ### "Despatch Cloud / Shipping Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2024 Despatch Cloud as a company are very easy to deal with, everyone who i have met and spoken to have been very helpful and pleasant and will go out of their way to help you if they can. They are not bound by rigidity but are very flexible, open and understanding to business needs and requirements. Pros Very friendly employees Very helpful and understanding of business needs and requirements Very flexible Systems are very easy to use and very intuitive compared to other market leading products Cons Don't really have anything negative to say Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Chris B. Stock and System Manager Logistics and Supply Chain ### "Despatch Cloud" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2024 I have been really happy with how Despatch Cloud has been improving Pros Order management and inventory was a massive advantage to what we were using before Cons There are still a lot of improvements, but they are coming along Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OP Olly P. CEO Retail ### "Great software for the money" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 14, 2024 Pros Despatch Cloud is easy to use and intuitive for new users. There are lots of features within the software and updates are regularly implemented on the system. Cons When we first started using Despatch Cloud there were occasional issues with the speed of the software, but this has come on significantly in recent months. There are a couple of features that are a little clunky, but the developers are open to feedback and suggestions for improvement. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LD Laura D. Founder and CEO Retail ### "Great resource providing excellent value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 21, 2024 Our onboarding experience was not great, but since then Sam has worked really hard to pull things around and be supportive to us. The system is excellent value for money and any problems that arise are receiving resolutions Pros The order processing system is very good, enabling efficiencies in our warehouse Cons Time lags between our front end system and Despatch Cloud in terms of order transfer and stock management Alternatives considered [Access Mintsoft](https://www.capterra.com/p/236970/Access-Mintsoft/) Reasons for choosing Helm WMS It provided the best integration with our front end system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LD Lynn D. Office Manager Package/Freight Delivery ### "Despatch Cloud Review." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2024 I have personally dealt with DC since we started using your system and the help I have received from the IT team especially \[sensitive content hidden\] has been outstanding \[sensitive content hidden\] and I have worked through many issues I have encountered and he understand how I take things in so helps me in a way I can pick up what he means that is invaluable. Pros I like the selection of integrations available this is a selling point. Cons The ticketing system could be simplified. Switched from [Parcelhub](https://www.capterra.com/p/137133/Parcelhub-Shipping-Software/) We needed more sales channels to offer our customers. Reasons for choosing Helm WMS We chose DC because of the wide range of integrations available to us for our many customers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NL Nathan L. Marketing Manager Consumer Goods ### "We've been using Despatch Cloud for 4 years now and we aren't looking back!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 10, 2024 Pros We have had a really easy time getting custom work finished, and with the public API, it makes it super easy to do custom functions. Recently, we needed a new courier integration, and I worked closely with \[sensitive content hidden\] to get it completed. It was all completely pain-free to work with the team at DC. Cons There are a few limitations with the system from our perspective, but as we are not a traditional warehouse, this was bound to happen. We have managed to find workarounds for these issues by using the public API, and we are using the base functionality to its strengths. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [ShippyPro](https://www.capterra.com/p/164065/ShippyPro/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PL Patrick L. Web Manager Automotive ### "I highly recommend giving them a try as they offer exceptional products, services, and support." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 10, 2024 What can I say other than Despatch Cloud simplifies the process of handling multi-channel order management and carrier logistics by including some excellent features that's why we've been a customer since 2017. Pros A great company with a skilled and supportive team, along with an outstanding product that offers extensive services and a wide range of integrations. Cons Utilising only a limited portion of their product offering, maybe showcasing other services or periodically provide a review of current usage would be beneficial. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AO Andrew O. MD Warehousing ### "Excellent software from Despatch Cloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2024 Extremely good overall, it has worked pretty much flawlessly, and we rely on this massively, it does not let us down, and updates are never huge, meaning there are no issues when an update happens. Pros Easy to use, quick to use, rarely issues with it going down, when it has happened it is rectified quickly Cons communcation with an account manager is not always quick. Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) This is much better to use, much better interface Reasons for choosing Helm WMS price/ interface / user friendly were all very important factors. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/207087/Desaptch-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.