Who Uses This Software?

Automotive, Truck, RV, Motorcycle, Marine, Bicycle or any repair type of business that needs to track customer history, invoices, inventory, payroll and/or accounting.


Average Ratings

20 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Scott Systems
  • www.scottsystems.com
  • Founded 1987
  • United States

About MaxxTraxx Pro

MaxxTraxx is an All-Inclusive, Affordable and Easy-to-Use software designed for use in Automotive, Heavy Truck, RV, Motorcycle, Bicycle, Marine, Restoration and Specialty repair shops. With multiple editions for any sized shop, MaxxTraxx manages your shop all day, every day. For those that want it all, get the Corporate version. Since 1987 we have been providing the best software and the highest rated support in the industry. FREE - FULL RUNNING TRIAL AVAILABLE


MaxxTraxx Pro Features

  • Billing & Invoicing
  • CRM
  • Inventory Management
  • Labor Rates
  • Maintenance Scheduling
  • Quotes/Estimates
  • Service History Tracking
  • VIN Lookup
  • Work Order Management

MaxxTraxx Pro Reviews Recently Reviewed!


Maxxtraxx Pro is the best out there

May 10, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using maxxtraxx pro, as increased the dynamics of job done in the auto shop when it comes to do with timeliness, accuracy and the employers working diligently. In administrative department, it as been of great importance in the aspect of setting appointments (successfully helped in avoiding clashes of client), the tracking of work in progress as successfully put the technicians on their A game, the inventory and invoice tracking as helped when it comes to cost and quality of parts bought. The technicians also love the integration of the software with AllData app which is what they are familiar with and the account section also love the software. I would strongly recommend this software to anyone and its money well spent.

Cons: There is to much to learn after you feel you have gotten the hang of it, you discover something new, my advise is know the aspect of the software you want and capitalize on it.

Overall: Problems this software as solved for my autoshop includes:

1.Stopped the clashing of appointments totally

2. Give the technician sense of timing thereby making us meet up with the deadline of clients

3. Little errors when it comes to numbers in the inventory was solved and many more

MaxxTraxx Pro the best solotion for running an Auto Shop

Sep 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: It has so many features, even after 10 years of using it I discover new things that it can do all the time. It does my customer intake, marketing follow ups, inventory, invoicing and my back room. It interfaces with Quickbooks and other accounting software so my accountant can log in and do his thing. It also has a plethora of different reports so I can see whats happening IN my business

Cons: It has a huge l;earning curve. A bit cumbersome to get through pages to the end result (i.e. having to click 3 or 4 times thru different fields to complete a task)

Overall: Been using MaxxTraxx for 28 (?) years, changed over to the windows version in 2010 and never looked back. The changeover went well, their tech support is AMAZING. We love it, and would not use anything else

I have work with Scott Systems since the DOS days. I have grown my company with them.

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The support team is second to none. They take suggestions and make it happen.They are just like family and work with my business. I never have to worry about lost data or down systems. I have changed my computer systems and network in the may years I have been with them. I currently have VMware that is a virtual network that I implemented 5 years ago. Scott Systems was there with me to make it happen. If you are looking for a company that has your back and cares about your business as much as you do you have found the place.

Cons: Nothing. Scott Systems is a great company to make your shop the best it can be.

Overall: Personal help.

Best purchase for our shop

Jan 17, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: SQL based, rock solid performance, networks well. Intelligently designed and works well in our RV shop environment. The parts ability has given us much greater control over our parts prices and purchasing. Takes a little to get used to and set-up the way you want but well worth the time and investment.

Cons: Could stand to have some more customizing options, it has a lot already for an SQL based app but it needs a few more. Added features take time to get in the program if they actually do.

Vendor Response

by Scott Systems on January 18, 2019

Thanks for the nice review Kevin. We are working each day on ways to make the program better. If you have specific feature requests, please contact our Support Department or submit a Feature Request Ticket from the Help Menu in MaxxTraxx. As you may know, most major Feature Requests go to the Voting Board for all of our users to vote for while minor ones that we think will have value for the majority of our users are handled as soon as possible . We do our very best to add worthwhile new things while always trying to minimize program bloat. Please feel free to contact me anytime.

MaxxTraxx Pro is great for shops

Jan 08, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the features of the program. There are too many to list here but it's a robust program sufficient for any automotive shop.

Cons: Slow to adopt new technologies as they become available.

Overall: We have used MaxxTraxx for 13 years in shop and have found it to be a great program overall

Vendor Response

by Scott Systems on January 18, 2019

Hello Nick. First and foremost, thank you for trusting us with your business since 2005. We are constantly adding to the program but we know it is never fast enough. I'll call you so we can go over any new tech that is of interest to you. It changes everyday as you know.

I TRIED THE REST NOW I FOUND THE BEST

Aug 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: EASE OF USE. THIS PROGRAM CAN BE USED TO WHAT EVER LEVEL YOU WANT. TECH SUPPORT IS GREAT. PRICE IS VERY REASONABLE.

Cons: THE ONLY CON YOU'LL GET IS THE COMPANY CALLING YOU TO SEE HOW YOU ARE COMING ALONG. THAT'S THE BEST CON TO HAVE.

Overall: IN ORDER FOR YOU TO KNOW IF AN AUTO SOFTWARE IS GOOD, YOU SHOULD HAVE TRIED SOME PROGRAMS TO KNOW THE GOOD FROM THE BAD. OVER THE LAST 20 YEARS I'VE USED AT LEAST 10. MAXX TRAXX IS THE BEST BY FAR.

Recommendations to other buyers: I CAN'T SAY ENOUGH ABOUT THESE PEOPLE, IF YOU HAVE ANY QUESTIONS FEEL FREE TO CALL ME.

If we could do it all over again, we wouldn't change a thing!

Jul 09, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: We have been faithful subscribers of Scott Systems for over a decade, having initially converted to their software during the Y2K scare.

We've received calls from several other potential software vendors courting our business, but never has one been able to match the features that Scott Systems provides for the price.

We love their support and training resources. They enabled our transition to the the upgraded software version to be near seamless, and we also believe they will be a great orientation for new-hires.

We use the full accounting features, and it saves us the hassle of having to import/export and/or double entry of data. Further, the integrated Credit Card processing was SO simple to setup, and makes life a breeze- no separate terminal with tacky thermal paper rolls; the C/C confirmation prints directly on our invoices, which looks high-end.

Cons: Can't think of any cons, but I'm sure that if we do they'll add it to their list of feature requests and implement changes promptly!

Overall: Something else we love? The fact that it's 'Made in the USA'. It means the world to use that we are supporting an American business, and that when we call (or chat or email) for support, we speak with one of their team members that we have developed a relationship with, as opposed to a call center overseas who asks for our customer number each time our call is transferred.

Can't say enough good things about this software!!! Awesome! Price reasonable. Great people!

Jun 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Cost vs. Benefit is off the charts. Unbelievably easy to learn and use. We were referred by another shop and have had the same experience - perfect! From scheduling to billing it's easy and fast.

Cons: As others have noted, you can't have an appointment/job stretch over more than one day. that leads to a lot of duplicate appointments to block off time.

Overall: Ease of use. Very functional. Cost effective. Dynamite support.

Started with MaxxTraxx 1990 and Satisfied ever since

Oct 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows my team to be very productive with the features any growing shop needs. Support is outstanding and lets me multi task while receiving quick responses.

Overall: MaxxTraxx has grown with me over the last 28 years. I have kept up with technology and found MaxxTraxx to be superior to any other. Simple yet powerful

Great Customer Service/Tech Help

Aug 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Such great software, been using Scott System MaxxTraxx Pro for at least 15 years. Great tech support, very friendly and helpful.

Fantastic! I wish we would have found this years ago.

Aug 31, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick. Easily customization. Great integration with vendors and alldata.

Overall: Extremely quick and helpful customer service. Ive never had an issue that wasnt resolved right away.

The software is quick and fully loaded. Its great that all the new features released are automatically included in the next update.

Good over all but lacking improvement over time.

May 30, 2017
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: We can add our our parts in that we build in house much easier than other programs. Data moved over from our old system well.

Cons: Old school type menus, but the biggest thing is we can not stretch out big jobs over more than one day on the schedule.

Overall: Growing our business. But we were told going in that MaxxTraxx would be growing with us and we have not seen that on the soft wear side.

Great for creating RO's

Mar 28, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Definitely recommend this product for creating repair orders and setting rates that your shop can use for common day to day jobs such as brake pads, fluid changes/flushes, and the like so it removes a lot of guesswork when trying to remember prices on specific jobs.

Cons: So far so good albeit I have had some glitches where it lost a file or two so probably needs some fixing in the coding of the software.

Overall: Very helpful product and makes the job quite a bit easier.

Excellent Software

Oct 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Tech Support is the best I've seen in my 20 years of dealing with shop software.

Cons: Declined services not being able to be printed with price on repair order.

Never any issues that can't be resolved quickly

Nov 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Have been using the MaxxTraxx System for years and love it and the people involved. Excellent system that is cost efficient and works well. Highly recommend this system to anyone in the industry that wants a great customer base system and financial accountability system. Thanks for putting a great system out there at a reasonable price with excellent customer service. My accountant has no issues with the reports and is pleased that we are able to keep track of our business.

Excellent operating system.

Sep 28, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: My system was not working last Monday. I put a request in at 8 am eastern time.

I did not expect an answer right away being the Maxx Traxx people are located

in California. They responded immediately and had the shop up and running

and we were back in business. I was impressed. I want to thank the Maxx Traxx

organization for an excellent job. I would recommend your software to any shop

owner.

Very Pleased User.

Nov 08, 2011
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: I am very pleased with Maxx Traxx. After all our time spent to research systems, the results have been well worth it. From the capabilities of Maxx Traxx to Customer Support all have exceeded my expectations.

Cons: Marketing. Maxx Traxx needs to be easier to find out about.

Overall: Do yourself and business a favor and implement Maxx Traxx.

Awesome Service

Apr 25, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Called other companies on list. A few of them could not even pick up the phone. Called MaxxTraxx. Sabrina picked up phone on first ring. I feel like MaxxTraxx is committed to helping me build a successful shop.

GRRRRREat Product!

Feb 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I used Mitchell and All Data software but found this is more Legal in the Labor perspective, good looking invoices.

Maxx Traxx pro

Nov 19, 2014
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: This has to be one of the best small ever. Very easy to use and some of the

Best support by any software that I have ever used