# MaxxTraxx Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MaxxTraxx the right Auto Repair solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2071/MaxxTraxx-Pro/reviews

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MaxxTraxx

4.9 (52)

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Last updated March 13th, 2026

# Reviews of MaxxTraxx

Ease of use

4.7

Customer Service

5.0

## Pros and Cons in Reviews

KP

Katrina P

IT AnalystInformation Technology and Services, Self-employedUsed the software for: 6-12 months.

“I can easily access the software from both my computer and my mobile device.“

November 23, 2025

DO

Dori O

Fleet service advisorAutomotive, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Will freeze and not save data.“

February 8, 2024

KP

Katrina P

IT AnalystInformation Technology and Services, Self-employedUsed the software for: 6-12 months.

“It provides good value.“

November 23, 2025

DO

Dori O

Fleet service advisorAutomotive, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“It does not integrate well.“

February 8, 2024

kk

kendall k

employeeAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months.

“I like how easy it is to find what I need on this app based on what I need for my car.“

February 5, 2025

DD

Duane D

OperationsAutomotive, 2 - 10 employeesUsed the software for: More than 2 years.

“Unable to "delete" vendor invoices once they are created.“

May 27, 2022

JM

Joni M

AdminAutomotive, 2 - 10 employeesUsed the software for: I used a free trial.

“Very easy to use!“

April 5, 2025

GP

Gary P

OwnerAutomotive, Self-employedUsed the software for: More than 2 years.

“There are many options that I do not use“

March 2, 2023

## Showing most helpful reviews

Showing 1-25 of 52 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SA

Susan A.  
office mgr  
Automotive  
Used the software for: 2+ years

### "What I Like about MaxxTraxx"

March 1, 2023

5.0

the everyday crisis and the mundane is solved with our MaxxTraxx program

Pros

the bookkeeping and inventory control are what I use the most in my workday/

Cons

everthing I've use has been a help to me.

Review Source

GP

Gary P.  
Owner  
Automotive  
Used the software for: 2+ years

### "Use of software "

March 2, 2023

5.0

Pros

Ease of use, great support if needed, inventory management is very good and invoicing is a dream

Cons

There are many options that I do not use

Reason for choosing MaxxTraxx

Was told by another shop how much that liked it

Review Source

HM

Hank M.  
owner  
Automotive  
Used the software for: 2+ years

### "Good over all but lacking improvement over time."

May 31, 2017

3.0

Growing our business. But we were told going in that MaxxTraxx would be growing with us and we have not seen that on the soft wear side.

Pros

We can add our our parts in that we build in house much easier than other programs. Data moved over from our old system well.

Cons

Old school type menus, but the biggest thing is we can not stretch out big jobs over more than one day on the schedule.

Review Source

LD

Lori D.  
Business Manager  
Automotive  
Used the software for: 2+ years

### "I love the software, but it's complicated."

August 3, 2020

5.0

The customer support is absolutely the best in any industry. I don't want to run them out of a job because they are all such great people, but it would be helpful to have a manual for how to do things... I never find what I need on line because the training videos are too basic. I have been compiling my own manual, but new things come up all the time and I have to call in quite often. The software is so complicated that there are so many features I am just now discovering. This is a good thing, usually, except that it is just not intuitive and it is clear that it is an older software that is being patched together with newer features. This is not a problem for me, as I am used to it, but I would say that if Bolton didn't exist, I would have started to look at other options for more robust digital inspections, click to pay, the workflow screen, the ability to easily email customers their bill and the ability to go paperless with real time integrated tablets.

Pros

The amount of features and the accounting package.

Cons

I wouldn't be able to pay more for the software because I have to use Bolton to fill in the gaps where the software is lacking. With Bolton, it is about the same price or higher than some of these new softwares that have more features. I might not miss the little details that I think I like with this software if I can get the Bolton features elsewhere.

Reason for choosing MaxxTraxx

We have had Maxxtraxx from when it was DOS based. We would hate to switch, but new softwares have a lot of convenience features that are becoming expected. I wish you guys did what Bolt on does. If you do try to create those features and they are inferior, it will be very disappointing though... I am very happy with Maxxtraxx at the current price and with Bolton as a suppliment.

Review Source

JR

Jennifer R.  
Office Manager  
Automotive  
Used the software for: 2+ years

### "Jennifer opinion"

March 6, 2023

5.0

I am happy with this program most of time .

Pros

Easy to use , The program runs my totals and keeps our techs organized . The monthly reports are helpful.

Cons

The inventory and pricing are so up and down.

Review Source

Response from Scott Systems

March 7, 2023

Hi Jennifer, thank you for the nice review. However, we are concerned about your inventory issues. Please contact our Support team and they can try and determine what might be the issue. Inventory control is always difficult, but MaxxTraxx has a very detailed inventory control and pricing system. If there are problems on your system, we want to find them and fix them, whether it is a bug or maybe just a lack of our training you well enough.

DM

Dominic M.  
Owner/Technician  
Automotive  
Used the software for: 2+ years

### "Why MaxxTraxx"

March 1, 2023

5.0

Making sure a jobs is profitable. The ability to track sales

Pros

I love the ability to customize my labor codes, Track part purchases, Track labors sold. Printable history.

Cons

There no real cons that I have come across.

Review Source

DD

Duane D.  
Operations  
Automotive  
Used the software for: 2+ years

### "Long Time MaxxTraxx User, and still Happy!"

May 27, 2022

5.0

Best and most comprehensive business software around, makes our shop very Professional.

Pros

The Corporate version, which we use, has integrated Accounting and Payroll, and reports are extensive. MaxxTraxx accounting system is a TRUE double-entry accounting system, and many of its features are even easier to use than Quickbooks.

Cons

Unable to "delete" vendor invoices once they are created.

Review Source

MH

Mike H.  
Owner  
Machinery  
Used the software for: 2+ years

### "Review"

August 8, 2020

4.0

Overall experience not bad but the biggest issue I am have with MaxxTraxx we have had several inssue from the start of using the software and these issues are very important to use and we have spoke with MaxxTraxx several times and told would be fix and it has been over 2 year and nothong has been done about it and at the currently time it is getting real old being told it will be look at and repair and never happens so at this current time we are starting to look into other software because we beleave it will never get repair and it seems like they just tell you what you want to here to get you off the phone....

Pros

easy to use, Tech support very good you can run credit cards threw the system.

Cons

Tracking PM's threw the software and scheduling system does not work corectly needs alot of help, the customer option has so little option driver option has just about no option not sure ehy they even have it in the system nost important thing for a driver there teliphone number and does have have a place for the driver number the report could use some help the digaital report option needs help

Reason for choosing MaxxTraxx

It looked like a good software for what you pay

Review Source

sM

shain M.  
OWNER/TECHNICIAN/SERVICE WRITER/ETC  
Automotive  
Used the software for: 2+ years

### "One of the best and user friendly systems I've used. "

March 1, 2023

5.0

I love this software and the customer service. They are very helpful and always very very friendly on the phone. I've used multiple different systems and this is the best bang for the buck.

Pros

I like everything about this software. Once you get it all set up and tailored to your needs, it's awesome. Being a 1 man shop I don't have much time to make estimates, invoices, etc. Once I got all the KIT's entered in the computer I can make an estimate/invoice in a couple minutes. I also love the price. This is a great system and it doesn't break the bank every month.

Cons

Honestly, I can't really think of anything I don't like about the system.

Review Source

RW

Randy W.  
Owner/Manager  
Automotive  
Used the software for: 2+ years

### "MaxxTraxx Is The Automotive Shop Software With The Most Bang For The Buck"

July 29, 2020

5.0

I Am Very Happy With My Decision To Team With Scott Systems and The MaxxTraxx Software. This Software Has Been Rock Solid. When There Was Something I Didn't Understand Or Needed Help With (Or Something I Messed Up) The Support Staff Have Always Been There To Get Me Back On Track Usually In Less Than A Minute. Best Money We Have Ever Spent In Our 35 years Of Being In Business.

Pros

From Inventory Control To The Ease Of Creating Service Repair Orders, Parts Counter Invoices And Marketing To And Communicating With Customers Through Email, Text And Through The Postal Service MaxxTraxx Has Been A Huge Part Of The Success Of Our Business. Their Support Team Is The Best Of Any Software Company I Have Ever Used. There Truly Isn't One Thing I Can Single Out As What I Like Most. Every Facet Of This Software And The Company That Stands Behind It Is A Package That Works.

Cons

I Have Been A Customer For Over 20 Years And There Has NEVER Been A Single Negative Issue With The Software Or The Company That Stands Behind It.

Review Source

VR

Verified Reviewer  
Ingénieur  
Civil Engineering  
Used the software for: Less than 6 months

### "MaxxTraxx, un allié fiable au quotidien"

December 30, 2025

4.0

Le logiciel apporte une structure très claire pour organiser l'activité et éviter les oublis. Une fois adapté, l'outil devient très pratique.

Pros

MaxxTraxx est très simple d'utilisation et a la flexibilité de pouvoir tout regrouper au même endroit. La gestion des clients est fluide ce qui me fait gagner beaucoup de temps.

Cons

J'aime moins l'ergonomie et la personnalisation. Certains écrans paraissent un peu vieux et certaines options sont difficiles à retrouver dans les menus.

Review Source

CK

Craig K.  
Owner  
Automotive  
Used the software for: 2+ years

### "Great group of people"

August 4, 2020

5.0

Pros

I have used Scott Systems, Maxx Traxx since it was a DOS version. I have grown with the company getting new features and ordering parts online. They have always listened to my input for new advances. If there is a problem they are right on top of it in a hurry. I could not think of a better software to use for our company.

Cons

I guess I don't have any cons. They are cutting edge.

Review Source

AB

Amanda B.  
Office Manager  
  
Used the software for:

### "If we could do it all over again, we wouldn't change a thing!"

July 9, 2012

5.0

Something else we love? The fact that it's 'Made in the USA'. It means the world to use that we are supporting an American business, and that when we call (or chat or email) for support, we speak with one of their team members that we have developed a relationship with, as opposed to a call center overseas who asks for our customer number each time our call is transferred.

Pros

We have been faithful subscribers of Scott Systems for over a decade, having initially converted to their software during the Y2K scare. We've received calls from several other potential software vendors courting our business, but never has one been able to match the features that Scott Systems provides for the price. We love their support and training resources. They enabled our transition to the the upgraded software version to be near seamless, and we also believe they will be a great orientation for new-hires. We use the full accounting features, and it saves us the hassle of having to import/export and/or double entry of data. Further, the integrated Credit Card processing was SO simple to setup, and makes life a breeze- no separate terminal with tacky thermal paper rolls; the C/C confirmation prints directly on our invoices, which looks high-end.

Cons

Can't think of any cons, but I'm sure that if we do they'll add it to their list of feature requests and implement changes promptly!

Review Source

SL

Scott L.  
Owner  
Automotive  
Used the software for: 2+ years

### "Can't say enough good things about this software!!! Awesome! Price reasonable. Great people!"

June 23, 2017

5.0

Ease of use. Very functional. Cost effective. Dynamite support.

Pros

Cost vs. Benefit is off the charts. Unbelievably easy to learn and use. We were referred by another shop and have had the same experience - perfect! From scheduling to billing it's easy and fast.

Cons

As others have noted, you can't have an appointment/job stretch over more than one day. that leads to a lot of duplicate appointments to block off time.

Review Source

SD

Sharon D.  
Office Manager  
Automotive  
Used the software for: 2+ years

### "Great Customer Service/Tech Help"

August 3, 2016

5.0

Such great software, been using Scott System MaxxTraxx Pro for at least 15 years. Great tech support, very friendly and helpful.

Review Source

AR

Azam R.  
President  
Automotive  
Used the software for: Less than 6 months

### "Excellent Software "

October 15, 2018

5.0

Pros

Ease of use Tech Support is the best I've seen in my 20 years of dealing with shop software.

Cons

Declined services not being able to be printed with price on repair order.

Review Source

MW

Mike W.  
Shop Owner  
  
Used the software for:

### "Awesome Service"

April 25, 2014

5.0

Called other companies on list. A few of them could not even pick up the phone. Called MaxxTraxx. Sabrina picked up phone on first ring. I feel like MaxxTraxx is committed to helping me build a successful shop.

Review Source

KP

Katrina P.  
IT Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "MaxxTraxx Automotive Software Review"

November 23, 2025

5.0

I used the software to order supplies. I found the software very easy to use and user friendly. It provides good value.

Pros

I can easily access the software from both my computer and my mobile device. It allows me to order parts and make appointments in one place.

Cons

I do not have anything that I dislike about the software. It allowed me to easily book an appointment and order parts.

Review Source

JM

Joni M.  
Admin  
Automotive  
Used the software for: I used a free trial

### "Very easy to use!"

April 5, 2025

5.0

It took some time to learn, however good now

Pros

Very easy to use! I absolutely love it for our business

Cons

It took a little bit of time to get used to

Review Source

jM

javier M.  
Maxxtraxx review  
Automotive  
Used the software for: 2+ years

### "MaxxTraxx Review"

September 9, 2024

5.0

ive been overall satisfied with maxxtraxx.

Pros

Its very user friendly and easy to navigate.

Cons

Would be nice to have a dashboard to see profits ext and the lau out seems a little out dated.

Review Source

Response from Scott Systems

September 11, 2024

Thank you Javier we appreciate the kind review and that our software is easy for you to navigate. We're always striving to improve the software, so feel free to send in a request on how you would like the dashboard to layout.

kK

kendall K.  
employee  
Automotive  
Used the software for: Less than 6 months

### "If you want to save money, please get this app!!"

February 5, 2025

4.0

Has made it super easy trying to find what I need and has saved so much money through it!

Pros

I like how easy it is to find what I need on this app based on what I need for my car.

Cons

Sometimes it can be a little confusing to direct the app. But once you've had the app for a while, you get the hang of it.

Review Source

TM

Tom M.  
Owner  
Automotive  
Used the software for: 2+ years

### "Madmax MaxxTraxx"

March 3, 2023

5.0

The software is always helping you perform the tasks of the day, the support from Scott Systems is always a good feeling when I know they are there should any Problems arise.

Pros

I started with Scott Systems when it was a DOS based Program , They converted all my data to a the new age software. Once you learn the software it is very functional and easy to navigate the program.

Cons

When Running reports The software wants a beginning date and an ending date . I think that is just making sure of the parameters to what reports you run.

Review Source

WJ

Wayne J.  
owner  
Automotive  
Used the software for: 2+ years

### "This shop management program is built for you!"

September 6, 2022

5.0

The integration with my parts stores and the VIN search and the Carfax integration make this #1 in its field for me. I like how it is constantly evolving and improving. It just gets better and better.

Pros

This does just about everything I need to run my shop. The support is AMAZING when you need it. We have used this product for 6 years and the few times a year we need help, the support team are on it!

Cons

It is made for the US market so we have to use other programs to do our accounting and payroll here in Canada.

Reason for choosing MaxxTraxx

I liked how the invoice was laid out.

Review Source

RW

Randy W.  
Owner/Manager  
Automotive  
Used the software for: 2+ years

### "MaxxTraxx Is Simply The Best Software Of Any Type We Have Ever Used"

April 12, 2022

5.0

MaxxTraxx makes every aspect of our business easier or faster.

Pros

We like every feature of this software but more importantly we like the customer service we receive from the help desk on the limited occasions we have had to contact them for support. Most of those issues over the years have been user error.

Cons

I have given it much thought and can not think of a single thing I don't like about this software.

Reason for choosing MaxxTraxx

Friendly efficient customer service.

Review Source

Zainab T.  
Administrative Assistant  
Automotive  
Used the software for: 6-12 months

### "Maxxtraxx Pro is the best out there "

May 10, 2019

5.0

Problems this software as solved for my autoshop includes: 1.Stopped the clashing of appointments totally 2. Give the technician sense of timing thereby making us meet up with the deadline of clients 3. Little errors when it comes to numbers in the inventory was solved and many more

Pros

Using maxxtraxx pro, as increased the dynamics of job done in the auto shop when it comes to do with timeliness, accuracy and the employers working diligently. In administrative department, it as been of great importance in the aspect of setting appointments (successfully helped in avoiding clashes of client), the tracking of work in progress as successfully put the technicians on their A game, the inventory and invoice tracking as helped when it comes to cost and quality of parts bought. The technicians also love the integration of the software with AllData app which is what they are familiar with and the account section also love the software. I would strongly recommend this software to anyone and its money well spent.

Cons

There is to much to learn after you feel you have gotten the hang of it, you discover something new, my advise is know the aspect of the software you want and capitalize on it.

Review Source

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