# FLOOR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FLOOR the right Event Management solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207116/FLOOR/reviews --- FLOOR 4.5 (52) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of FLOOR Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews SS Shruti S AVP ConferenceEvents Services, 11 - 50 employeesUsed the software for: 6-12 months. “The software is user friendly and enables ease to access, also it suffice the conference's purpose just like in a physical conference, though virtually giving you access to networking booths, stages, exhibition booths, VIP zones, out break sessions to your conference's attendees.“ October 7, 2020 Patrick V Associate DirectorStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “It is difficult to recommend FLOOR without telling that the platform is basic (less features) and has connection problems.“ January 16, 2023 NC Nandan C Assistant Manager (Geology/R&D)Mining & Metals, 10,001+ employeesUsed the software for: Less than 6 months. “The backend panel where one can clear all the problems of the speaker alongwith the dry run throughout the conferences. Since our conference was in hybrid mode, the setup of physical to virtual mode was flawlessly.“ January 28, 2021 SG SANGHARATNA G Assistant ProfessorHigher Education, 201 - 500 employeesUsed the software for: Less than 6 months. “Also, it hardly supports other than google chrome browser, which I feel the technical team might need to look at.“ May 14, 2021 Patrick V Associate DirectorStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “What I love about FLOOR is their EXCELLENT customer service!“ January 16, 2023 fk farhan k Marketing ManagerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes students present in the list becomes idle we can't invite them in the booth.“ April 28, 2021 oyo n Email Marketing SpecialistInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months. “An excellent platform for hosting online events and conferences.“ June 26, 2021 NS Nazley S Sales ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The customer service was impacteble, but overall we received alot of complaints of attendees who could attend the conference, because of the link that they received didn't work.“ August 20, 2020 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jamal A. Director & CEO Events Services Used the software for: 1-2 years ### "FLOOR is undoubtedly the best platform for event organizers" September 26, 2020 5.0 Working with \[SENSITIVE CONTENT HIDDEN\] and 10times.com was an absolutely pleasure. They have helped us spearhead through these tough times and break through with our virtually conducted conference and expo. The Odash FLOOR was an absolutely wonderful platform and the experience is a memorable one to all of us, the organizers, Speakers and most importantly our sponsors. the platform is Dynamic, interesting, very user-friendly and full of insights. with over a decade in the MICE industry, We're extremely happy with the services delivered and without a doubt will be looking forward to work with you for all our events and would strongly recommend you to all the event organizers. This entire experience has allowed to us to feel super confident in the continuity of the events industry. Having tried over 30+ different event softwares globally, I strongly think FLOOR had beaten all , and they truly don't stand a chance to be compared with FLOOR. It's amazing Pros The registrations, The networking features and the Backstage and privacy options set up for panelist and other speakers. These features allow us to prepare on time and delivered a blockbuster session live to 3000+ attendees. and the ease of access to the FLOOR was very simple and easy compared to the other complicated boring softwares like Zoom and others. a completely different and unique experience. Cons All is great, just that the session recording if made automatic from start till end, would be great But will assign someone dedicated to this task for our next events. Review Source CSB Chandra Shekar B. IT Administrator Information Technology and Services Used the software for: 6-12 months ### "Best Web Platform for the Webinar Meeting" September 27, 2020 5.0 We used this Floor for our Webinar Conferences, Can't say enough about how easy this was to set up a Webinar and the Quality of Service. All the other features realize that we are actually at Physical Meetings. They are ready to make the Floor easier for everyone. They always working very hard to give us the best services. As per request, they have developed a full-screen mode, User Interface, In-person video, and a lot more, and once again Thanks for the support, keep working hard like this, you will achieve your targets in no time Pros Creates an environment that feels as we are at Physical Conferences. Excellent customer support and quicker actions on the issues while attending the Webinar. Value to the Client's needs and converting themselves into our needs. Faster implementations and always ready to take new challenges. Able to download the video after the completion of the Conference. Highly customizable Event App for our Webinar's Cons Best Compatible with only Google Chrome only, having issues with other browsers. Unable to share the audio from the software. We need to start the recording manually. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Reason for choosing FLOOR It is a Web-based platform, not like other application based. It is very easy to Join and hosting the Webinar's Review Source Patrick V. Associate Director Staffing and Recruiting Used the software for: 1-2 years ### "Good for basic virtual events!" January 16, 2023 3.0 There are pros and cons and I am stuck in giving a mid-rating to FLOOR. Gets the job done at the end of the day but few-to-many problems along the way. Will I recommend FLOOR? I will but there are reservations. It is difficult to recommend FLOOR without telling that the platform is basic (less features) and has connection problems. Pros FLOOR is easy to understand and simple inferface when using. What I love about FLOOR is their EXCELLENT customer service! We were given a dedicated specialist for every event. Their team members are experts and are ready to help and answer any problem. During events, they ensure that at least one staff is in the platform for any issue that may happen. Cons Very basic. It can definitely be improved by adding more features. The virtual exhibition is very plain and can have more features. There are several lags and hiccups on our first year of using FLOOR and that is a big no-no! Hope they have already fixed that. Review Source VR Verified Reviewer Technical Head Health, Wellness and Fitness Used the software for: Less than 6 months ### "Need Some More Feature" November 3, 2020 5.0 It was good experience Pros Floor has good User Friendly Interface, Easy to Join conferences Cons No other option apart from Speaker. Not all presenters are speaker, You can add more categories of presenters like speaker, Poster Presenter, Paper Presenters Alternatives considered [Airmeet](https://www.capterra.com/p/204793/Airmeet/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing FLOOR Run multiple session at a time feature Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Because they do not give option to run multiple session at a time. Review Source MM Marilyn M. Executive Director Education Management Used the software for: 1-2 years ### "Valuable App, Great Price" April 9, 2020 5.0 After our first conference, my Board told me I had to keep using it. The ease of communication was so valuable. Normally meeting people at conferences is crazy- lots of connections, no way to followup. But this App makes reconnecting easy. It also allowed us to post cancellations and changes online. Of course, weexplain the changes at the Plenary sessions, but how many people actually hear what we say? This way, each individual receives the info on their cell phone - and they pay attention to their cell phone. Pros We thought we could not afford a Conference App, but the price is right for this one. They helped us import our schedule/presentations, presenter list, and attendee list. We knew what to expect this year, so it was fast and easy. with only a few glitches. We are thinking of phasing out our Conference Program book and saving the cost of printing. Cons All fields for attendees are required, which violates our privacy rules. We allow attendees to skip information, but oDash forces us to fill something in for each field. Some other rigidities are unwelcome, such as the "Dinner" category says "Dinner with Cocktails." Some of our hosts are offended by the mention of alcoholic beverages. But the program is improving each year. Reason for choosing FLOOR Cost. Review Source Lauren B. Marketing Manager Used the software for: 2+ years ### "Generates great leads" July 6, 2018 3.0 Pros We use this software to help post information about our job fairs. We are able to provide event links, description and we can specify the location time and date fairly easily. The best part about this software is that we are able to generate several leads. Potential vendors interested in attending our event are able to get a hold of us and get registered, therefore generating more clients at our events, generating more jobs and revenue. Cons The only con with this software is that unless you are willing to pay monthly, you cannot see potential lead's personal information such as their phone number or email. Review Source SG SANGHARATNA G. Assistant Professor Higher Education Used the software for: Less than 6 months ### "Great platform for virtual conference" May 14, 2021 5.0 Since I was the one who supported the FLOOR in my team so I really impressed and like the software. I understand there are some issues, but overall the FLOOR software was really good. Also, the technical and support teams were really very helpful. They even helped during the late nights and off days too. I really apprititate 10times for this. Pros 1\. Parallel sessions can be conducted. 2. Different participants can have one to one or one to many types of interactions. 3. Creation of events and sessions were very easy. 4. Decorations for background during the sessions were good. 5. File sharing, message passing or broadcasting etc were good features. 6. On the stage off the stage features were good. Cons 1\. The proxy issues block the software to connect from the university's or company's internet. This was the worst thing we faced. Because of this issue, several people wasted their time joining. 2. Also, it hardly supports other than google chrome browser, which I feel the technical team might need to look at. 3. Sometime in between the software was getting reloaded and all participants were kicking out of the sessions. 4. Some implementation issues are still there which really require to improve. 5. Software was not much compatible with TABLETS/iphones/ipad etc. Reason for choosing FLOOR The main advantage I thought of was the \*VIRTUAL CONFERENCE VENUE\*. Really no other platform will provide such fantastic features as per me. We had several parallel sessions, so FLOOR was the best software for this. Also, the FLOOR team was really awesome while promoting and clarifying the doubts which increased my confidence. Review Source VR Verified Reviewer Technical Head Health, Wellness and Fitness Used the software for: 6-12 months ### "FLOOR best platform to host your Webinars and Events" June 26, 2021 4.0 I was Looking for a platform where I can host my online conference. I found FLOOR only provides us the feature to host multiple session parallelly. The support team is excellent. They helped us by to host our event. Pros An excellent platform for hosting online events and conferences. We can join floor event in just one click. We can create multiple sessions inside an event and can run all session parallelly. We can record our online sessions and later download and share. Cons We cannot restrict a speaker to come online and share screen. We had to share different link for speakers and attendee. Email automation is missing. Rest I all features are excellent. Review Source Chhaya S. CEO Food Production Used the software for: Less than 6 months ### "Floor helped us us to host parallel session at the same time" September 23, 2021 4.0 Pros We were looking for a platform where we can host our conference which was having multiple session running at the same time. We found this feature with Floor. The user interface is clean and easy to use. We had run four session parallelly at the same time. Cons This platform is new and less popular. Participants hesitate to downlead their app. Review Source VR Verified Reviewer Events Head Information Technology and Services Used the software for: Less than 6 months ### "Floor is simple to use and has managed to include all the elements that we have in an offline event." September 30, 2020 4.0 Pros The platform is simple to use and has all the features that is required in hosting a conference/summit. Loved the interface. Cons The changing and closing of rooms for each session is quite complicated and this is the one thing I didnt like. Also the participant lands on the first session of the day even if he is logging in on the second day with the link shared which is quite complicated in my view. Review Source AS Anoop S. Volunteer Education Management Used the software for: Less than 6 months ### "Floor used for National Education Conclave 2021" January 14, 2021 5.0 Support was really good from their side.Within a short frame of time,we could establish the entire setup. Pros Lot of features and all customisable.End user can enter through one click. Cons Features sometimes are too much complicated for a simple case but once you get accustomed to it it's very easy. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing FLOOR Cheaper and support is good.User interface is also good compared to others. Review Source NC Nandan C. Assistant Manager (Geology/R&D) Mining & Metals Used the software for: Less than 6 months ### "Excellent Platform, User Friendly for speakers and audience." January 28, 2021 4.0 Pros 1) The backend panel where one can clear all the problems of the speaker alongwith the dry run throughout the conferences. 2) Since our conference was in hybrid mode, the setup of physical to virtual mode was flawlessly. 3) Lounge option is great. Cons Northern Coalfields Limited was organizing a 2 day International Conference in a hybrid mode, it was difficult to understand initially to handle the platform, but on the day to go everything went on smoothly. suggestions: 1) Practical training about all the features of Floor is very important for the beginners. 2) Size of handout should be increased. 3)only 20 MB videos could be uploaded in the booths, which again created problem for us. The quality should not be compromised. Review Source NS Nazley S. Sales Manager Information Technology and Services Used the software for: Less than 6 months ### "Notes to Improved" August 20, 2020 5.0 The customer service was impacteble, but overall we received alot of complaints of attendees who could attend the conference, because of the link that they received didn't work. Pros The software was easy for organisers to use, but with the help of the brillant service of Piyush, he was so helpful to assist with any query we encounter before and after our event. Cons Audience did complain that they didn't received a link to access the conference and there was nothing in their "Spam/Junk" folder. Also speakers couldn't attend other presentations after their talk it didn't allowed them to. Some people were complaining that to many functions that wasn't necessary and it made them very confused. Reason for choosing FLOOR We attended a conference before ours and prefer your platform. Review Source SS Shruti S. AVP Conference Events Services Used the software for: 6-12 months ### "Good Job done by FLOOR team" October 7, 2020 5.0 Pros The software is user friendly and enables ease to access, also it suffice the conference's purpose just like in a physical conference, though virtually giving you access to networking booths, stages, exhibition booths, VIP zones, out break sessions to your conference's attendees. Cons The display or appearance could be better and load time could be reduced. Review Source RA Rinki A. Manager - Corporate Advisory Events Services Used the software for: Less than 6 months ### "Good Platform" February 9, 2021 4.0 Pros The features were very good. The sections were clearly understood. Cons 1\. Moving from one session to another being a host or admin 2. Cannot see what's happening in other session as an admin without leaving the current stage 3. Too many links for speakers and admins 4. It takes time to move to the next session being an attendee 5. Helpdesk messages can be seen in lobby only why not in Helpdesk 6. It is not compatible with iPads because of which we had some speaker dropouts as well. Review Source VO Vidar O. CEO Fishery Used the software for: 6-12 months ### "Easy-to-use plattform" May 12, 2021 5.0 Good plattform, and it works throughout the day Pros The plattform is intuitive and easy-to-use for our visitors. The navigation is great, and the ways of interaction is natural and good. Cons Visitors to booths could be contacted via a chat-message first, before going into "full" video meeting. Reason for choosing FLOOR Easy to navigate in, good support Review Source SA Seun A. Snr Manager- Business development & Marketing Non-Profit Organization Management Used the software for: Less than 6 months ### "The Floor" September 28, 2020 5.0 Overall experirnce is fantastic Pros its easy to use, swictching from one floor to the other Cons How to register for an event should be one touch Reason for choosing FLOOR Premium O dash Review Source AJ Ashish J. AVP-Investor Relarions Internet Used the software for: Less than 6 months ### "Great Video conferencing solution" September 12, 2020 5.0 Pros Customizations, User Intuitive interface and analytics capability Cons Teething issues as is expected in a new software, however the team is quick to fix whatever issues are identified Review Source MG Marc G. Director Events Services Used the software for: 6-12 months ### "It could not be simpler" May 10, 2021 5.0 It kept us going, it enabled us to continue to trade and offer a service that we could not have done otherwise Pros The product is very intuitive and easy to navigate, it has all the features you could ever need in a conference and exhibition platform. Cons I would like to see zones within the conference and exhibition areas this would it make it easier to group seminars or exhibitors together at larger events Reason for choosing FLOOR We came to Floor in the very early days, we were one of the first in the UK to use it, we understood it and it made sense to stay with it rather than learn the process all over again. Review Source JC John C. Marketing VP Non-Profit Organization Management Used the software for: Less than 6 months ### "Sketchy Business Practices - do not use" January 3, 2020 1.0 They should not be any reason that I can’t remove our events from their platform. It’s clear they want to appear as your events website and lead your customers to their platform. I don’t want to engage with them at all but they don’t have any recourse for discontinuing their forced relationship. Pros Nothing. This company needs to dissolve as they are trying to profit by claiming to provide a service for your events. Cons This “company” will list your events on their platform without your permission under the guise of a “user generated” community. They refuse to remove your event from their listings and claim that someone in the company set up the event - even though we know that’s not the truth. Any attempts to remove or delete the event are denied. Reason for choosing FLOOR I didn’t choose them. They list our events on their site and refuse to remove them. Also, I’m fairly certain that the “users” on our events are fake profiles they setup. Review Source JP Jagriti P. Sr. BUSINESS DEVELOPMENT IN EVENTS AND OPERATIONS Events Services Used the software for: 2+ years ### "Very effective for event organizers" May 18, 2021 4.0 Effective and useful for the event. Also visitors and exhibitors can reach us easily Pros Leads and the reach with the visitors. Through 10times audience know about our event more effectively. Cons Listing a new event was a task for a user. Review Source AS Aarjav S. CEO Events Services Used the software for: 2+ years ### "Easy to use your software for our exhibition marketing purpose. To Enhance our overall Expo. " February 23, 2018 4.0 It help us for more visitor and exhibitor at our show. And with this kind of software we can promote our show very easily. Pros The Feature mention in your software is very much helpful to connect our valuable customer. With this kind of software, we can invite more exhibitor and visitor at our show for more business opportunity. Review Source CO Carole O. Event Contact/Executive Sales Events Services Used the software for: Less than 6 months ### "NO HELP WHEN I NEED IT!" June 4, 2019 5.0 Up until May 6th, I was satisfied with the company. But now, I feel cheated and ignored. I have no idea why they stopped sending me the leads I paid to receive. I'm greatly disappointed and frustrated. Pros Receiving leads was very helpful. So were the weekly and monthly reports. Cons This company abandoned me! March 16, 2019, I purchased 3 months of service to receive sales leads and weekly reports for home show booth sales. For some mysterious reason, the leads stopped arriving 3 weeks ago and the last weekly report was sent May 6th. At first our rep and others responded to my emails about the problem. But I haven't heard anything in a week and the problem remains. They have GHOSTED ME! I've even phoned India from Los Angeles, CA but still no word back and I am still not receiving sales leads. Review Source IN Ifeanyi N. Event Manager Media Production Used the software for: Less than 6 months ### "Review from Ifeanyi" August 29, 2020 5.0 The floor experience was easy to navigate, and with constant support from the customer service, the floor was everything we expected. Pros The features and design of the platform is really great. It's very evident that the platform \[SENSITIVE CONTENT HIDDEN\] understand the business of organising events and made the platform cater to those needs. The flow of business from marketing to Support desk was simply laudable. To cap it all, the customer service was awesome. Special shout out to \[SENSITIVE CONTENT HIDDEN\], awesome personality. Cons None that I can think of. oDASH is really amazing. Reason for choosing FLOOR Timely response from the marketing team and the wonderful support from the customer service/support unit won me over. Review Source MM Mina M. Organizer Financial Services Used the software for: Less than 6 months ### "BIISUMMIT Event Experience" October 8, 2020 5.0 Honestly, FLOOR has overdelivered and for the first time in my business career...I paid for something and I got tons of value. I really enjoyed the experience! Pros I like that the software focuses on delivering value rather than fancy useless addons that other softwares have. I also appreciate the ease of use of the software, even the most technology handicapped person can use this and enjoy the virtual events world. Cons sometimes there are connectivity issues but It’s usually because governments restrict access (such as in Dubai alot of tech stuff is blocked) and sometimes people have poor internet at home. I think it be even better if a mobile version was optimized and made available! Reason for choosing FLOOR Floor provided immediate value for money and ease of use.Also, the customer service I received from initial contact by \[SENSITIVE CONTENT HIDDEN\] and the technical support from \[SENSITIVE CONTENT HIDDEN\] was incredible.It was an easy decision and I wish i found this option earlier. Would have saved me energy Review Source Similar Products Featured