# Page 2 | FLOOR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is FLOOR the right Event Management solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207116/FLOOR/reviews

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FLOOR

4.5 (52)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of FLOOR

## Showing most helpful reviews

Showing 26-50 of 52 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Marina L.  
Snr Executive, Marketing  
  
Used the software for: Less than 6 months

### "Software is quite user-friendly and received excellent customer support from the 10-times team"

February 23, 2018

4.0

We managed to receive a lot of good leads from our targeted audience.

Pros

We used this mainly for lead generation and did not use the rest of the other features ie your onsite system, etc , so I'm unable to comment as much on all the features of the software but we loved how this software is easy to use and we did not have to go back and forth with your customer support team trying to use this product.

Cons

I noticed that after our event, there were a few people who registered their interest in attending but we were unable to retrieve their information as our event had finished and our plan moved back to the basic/free one again. Maybe a two-week time frame after the event can be added on to your packages on a complimentary basis for us to tie-up loose ends instead of reverting straight back to the basic plan .

Review Source

SP

Sandeep P.  
VP  
Hospitality  
Used the software for: 6-12 months

### "FLOOR - Solution to Virtual Meets"

August 18, 2021

4.0

Pros

Ease & Simplicity to use the platform. Prompt customer service

Cons

Image & Videos formatting before uploading

Review Source

MM

Matthias M.  
Operations Manager  
Financial Services  
Used the software for: 6-12 months

### "Best Value for Money experience & with outstanding customer support "

May 23, 2018

4.0

Highly customizable Event App for our Conference for a decent price. This even made us save more money than we would have spent on event information distribution and printing of event brochures and information as all was available on the App.

Pros

We mainly used their software for the App that they provide and also needed a customization to their standard Software. The lenght the customer service went to provide this was more than I would have ever expected for the money we invested. All our Conference Attendees gave us great feedback about the App that they provided.

Cons

Sometimes some bugs came up on oDash or the App prior to our event. But these were manly due to the customization they did for us and they always found solutions to help tackle these. During the event all was set up, so not really anything to complain about here.

Review Source

DS

Damanpreet S.  
Director  
Events Services  
Used the software for: Less than 6 months

### "Great Floor to Organise Virtual Summits"

September 26, 2020

5.0

Overall experience on the Floor is quite good. There customer support is really helpful and helped all the time during the event. Proper training was given to us befir ethe summit. They provide you sepcial CSR to work with you 24\*7. As compare to other platform this one comes in budget with great features.

Pros

Easy to learn and use. Deployment of the software is functionality is really good. Customer support is awsome

Cons

One and only problem I feel is regarding the messaging on the floor. One to one messaging is not good When we message some one in lobby he did not get any notification or oing on the screen.

Review Source

HS

Himanshu S.  
Project Manager  
Computer Software  
Used the software for: 6-12 months

### "Feeeback"

July 31, 2020

5.0

Excellent

Pros

Yes. That very useful. I liked much operating this software. It's very easy.

Cons

As such there is nothing. It is always better to have more features as per customer demand.

Review Source

AB

Amit B.  
AVP  
Events Services  
Used the software for: 6-12 months

### "User friendly FOOR"

October 30, 2020

4.0

great experience

Pros

Its very easy to use system.. layman can easily understand the features of it

Cons

Design can be little improved.. logos needs to be larger

Review Source

DT

Debbie T.  
COO  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Early adopter of virtual events and ahead of the game"

May 17, 2021

5.0

Good. It feels different to other software coming out. It doesn't try to be a glorified website.

Pros

The networking tables are one of the unique features of the FLOOR. On the premium package, the analytics are great for your sponsor engagement and drive. The conference section is good. The ability to move delegates from one session to another when it is closed.

Cons

Broadcasts need to be more obvious. As great as the concept of the Waiting room is for sponsors - it seems to confuse the exhibitors/sponsors The invite options for exhibitors to send to invite people to their booth is great - but needs to be more than 10 (so you can provide more / the higher the sponsor)

Reason for choosing FLOOR

They were ahead of the game when we went onto Virtual events, they were flexible to meet our unique needs. And they listened to our feedback over the year.

Review Source

SL

Slavcho L.  
IT Manager  
Events Services  
Used the software for: Less than 6 months

### "Currently best platform on the market"

June 9, 2021

5.0

Hosting the event was great, everything from the technical perspective was flawless and overall great platform.

Pros

Platform runs smoothly, provides tons of features, without hidden costs, tech support kind, knowledgeable and available 24/7.

Cons

Nothing, except maybe option to customize/change the front page.

Review Source

NA

Nitin A.  
Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Made in India with great customer servie"

May 16, 2021

5.0

Pros

The overall look and feel of the conference, networking tables, and the e-booths. Also the fact that all this comes with a great customer service team that answers your queries and gets it actioned in no time.

Cons

The overall layout is fixed and cannot be changed.

Review Source

fK

farhan K.  
Marketing Manager  
Education Management  
Used the software for: 1-2 years

### "Value for Money"

April 28, 2021

5.0

Overall platform is good and can be used for webinars, meetings and fairs.

Pros

We have used booths the most and its quite good.

Cons

Sometimes students present in the list becomes idle we can't invite them in the booth.

Review Source

VR

Verified Reviewer  
Market Research Analyst  
Financial Services  
Used the software for: Less than 6 months

### "Almost there, can do better"

August 1, 2019

4.0

Pros

Came across this software while looking for events in my city. They did have posts that were unique and not something that can be found on the web easily which I found interesting

Cons

They need to work on upgrading their site and have more graphics to make this website worth visiting and events worth going to

Review Source

CC

Chintan C.  
Director  
Hospitality  
Used the software for: 6-12 months

### "Floor Review"

October 30, 2020

5.0

We have been using floor from March and have successfully conducted around 20 virtual events .. Excellent platform covers all aspects to organize a virtual show

Pros

An excellent platform covers all aspects to organize a virtual show , we have used floor and successfully conducted many virtual events

Cons

None, Floor has been improvising the platform to provide ease & upgrading the platform

Review Source

JL

Joysee L.  
Overseas Marketing Executive  
Printing  
Used the software for: 6-12 months

### "It is very useful for event organizers."

March 9, 2018

5.0

Show awareness for exhibitor leads and visitors.

Pros

We like most about its feature of sending newsletters to visitors to invite in the show. It helps us market the show internationally.

Review Source

DS

Diana S.  
Charters Manager  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Excellent"

April 21, 2021

5.0

Pros

The software was very user friendly and the backstage facility was amazing.

Cons

Overall the performance of the software was satisfactory and there is no such specific point that needs to be rectified at the moment.

Review Source

MT

Mahender T.  
AVP - Sales  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Excellent platform "

November 10, 2020

5.0

It’s great to use this software but I feel it’s more for conferences set up in comparison to other software which is more professional on exhibition front. It actually gives a full feel of expo.

Pros

The quality of software is supreme with lot many options to use.

Cons

Some issues with Voice quality in some of the sessions.

Review Source

CA

Christopher A.  
Sales Manager  
Online Media  
Used the software for: Less than 6 months

### "A great software and super great customer support"

September 1, 2020

5.0

It was a great experience and everyone who attended loved it.

Pros

I liked the fact that it brought the flexibility for attendees to not just be only at the main stage listening to Keynote or pannel sessions, but they are able to move around the lobby and lounge to network.

Cons

Ability to download videos after recording immediately.

Alternatives considered

[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)

Reason for choosing FLOOR

It gave us the physical event experience we wanted for our participants

Review Source

JO

Jennifer O.  
Event Coordinator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Review Of Service"

October 26, 2020

5.0

It was great, our guest enjoyed the networking features. We also enjoyed working with the floor team. They were very helpful.

Pros

It encouraged Networking, Which was very crucial to our event.

Cons

people kept getting logged off. it was difficult to switch from speaker to attendee once you had logged in before and you got logged out it was difficult to re enter the videos of sessions are too heavy and cause major issues to download.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing FLOOR

i liked the team who pitched it to us we loved the networking features

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Floor was easier to use

Review Source

AN

Anil N.  
VP-Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "Well Conceptualised Product"

September 21, 2020

4.0

Highly satisfied with the product.

Pros

1\. User Friendly. 2. Seamless Experience. 3. Good Technical Support 4. Number of networking option like networking table, exhibitor booths, VIP lounge etc.

Cons

1\. Recording should start automatically once the session is live. 2. User Interface should be a little more colourful.

Alternatives considered

[Samaaro](https://www.capterra.com/p/206252/Samaaro/)[Remo](https://www.capterra.com/p/187650/Remo/)[Airmeet](https://www.capterra.com/p/204793/Airmeet/)

Reason for choosing FLOOR

More Features Ease of Operation Reasonable pricing

Review Source

BS

Bhuvan S.  
Business Development Manager  
Events Services  
Used the software for:

### "Experience was better than last company we had, and this time response was excellent."

February 23, 2018

5.0

Pros

easy to use , handy, Reliable, efficient , Piyush was very helpfull , he had helped us in most tight situations. even on sunday on our major even day he came all the way to the expo to help us out throughout the day. that was really remarkable. software needsvery little changes.

Cons

There nothing to not like its just a simple software, we were not able to check registration online . there should be another option for offline registration check as well. thats the only issue. nothing else.

Review Source

AM

Aparna M.  
MarCom Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Floor for Online Conferences"

October 1, 2020

5.0

Flawless execution. Great capacity to engage and hold audience. We did 2 events. One was a closed door event with 500+ attendees. The other was a public event with a minister with 3000+ attendees. It gives the experience of a real-world conference venue which is extremely beneficial for conference organisers.

Pros

\- Branding Opportunity - Easy to Use - Real-world experience with meeting rooms, backstage access etc.

Cons

The team is always there but an option to have edit access an extra feature may be helpful.

Review Source

BM

Bhumi M.  
Admin Executive  
Events Services  
Used the software for: 6-12 months

### "Very smooth experience"

February 21, 2018

4.0

Pros

We can manage the entire process on one platform from generating leads, communicating on emails with them to generating feedback.

Cons

Suggestion: There should be an easy way to check in the visitors during the event time at the registration desk.

Review Source

BF

Brittany F.  
Event Manager  
Construction  
Used the software for: Less than 6 months

### "Brittany - Stable Review "

December 2, 2020

3.0

Pros

the product is easy to use & navigate. The other most useful element is turning off the areas that you don't need at the time

Cons

the security blocks - and the issues getting clients logged into an event if they are on a VPN / within an office with a fire wall.

Review Source

AA

Adedayo A.  
Managing Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great and the best platform "

September 6, 2020

5.0

Audience, Speakers, Moderators all had a great time.

Pros

The fact that it's a great replica of the event floor in reality.

Cons

Limited upload available size. Need more size capacity.

Review Source

RSP

Richard Sodienye P.  
Founder  
Information Technology and Services  
Used the software for: I used a free trial

### "A Taste of Ease"

August 19, 2020

5.0

It was a tremendous experience.

Pros

The ability to do multiple things at the same time, host multiple sessions.

Cons

For now none. but then if the booth could be a little lively, in terms of having a virtual tour of a product.

Review Source

lO

liz O.  
Partnerships Associate  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "A wowing experience"

July 30, 2020

5.0

a wowing experinece

Pros

the ease of navigation and the fact that you can use it without tutorials is commendable

Cons

no background music while waiting . Zoom has an option of playing music while in the waiting rooms

Review Source

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