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"Very Informative and Helps Communities Work Together!"
Ashlee B. - Senior Customer Support SpecialistJuly 27, 2024
STARTING PRICE
Not provided by software provider
EASE OF USE
3.9/5
Based on Capterra user reviews
It is a social networking platform that enables individuals in a neighborhood to create groups, organize events and share activities.
Provider
Nextdoor
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Support
Email/Help Desk, Knowledge Base, FAQs/Forum
Designed for social neighborhoods, it is a social networking platform that helps users send private messages, track activities, and share recommendations.
Content Source: Nextdoor
Green rating bars show the winning product based on the average rating and number of reviews.
Reviewers highlight the benefits of using Nextdoor for building relationships and assisting neighbors, which fosters a sense of community. They value the app's ability to connect them with neighbors for safety reasons and local events, making it easier to stay informed about nearby activities. Users also appreciate the genuine interactions and support they receive from their neighbors through the platform, enhancing their overall experience.
Users find Nextdoor's streamlined communication features helpful for posting and searching topics with ease, including sharing photos and locations. However, they express frustration with accidental likes on mobile devices and issues with articles loading incorrectly, which can hinder their experience. Additionally, some users find the visibility of their own posts somewhat confusing, making it challenging to navigate the platform effectively.
Pros
It is a great way to get to know your city, your town, your community, your neighborhood. Connecting with those who have like minds and exploring differences, isn't that what life is about.
The best thing is when people reach out for local help. That seems to be a huge benefit.
Nestdoor makes it so easy to keep up with everything going on in your neighborhood. Nextdoor is very safe and secure, you can trust all nextdoor members.
I like that the Nextdoor app is user friendly. You can post and search for topics with ease.
Cons
My experience is next door company is hell may be they can try to change name next door hell I won't recommend to contractor may be this ppl don't know how hard contractor make money to pay them.
Guidelines are subjective and their immediate response is to ban members for a month for each violation. Not turning off comments, deleting posts, or even letting members know why.
Difficult to remove negative profiles from site once reported.
It’s still a struggle with the neighborhood leads. They need to work on unifying the neighborhood leads.
Most Recent Video User Review for Nextdoor
SEE ALL VIDEO REVIEWS
Great way to communicate with local neighborhoods
Jason A.
"Would you be my NEIGHBOR."
Pros: The most I like about the nextdoor software is that you know what's going on around you.
Cons: What I liked least about the nextdoor software is I wish there was a section for like stuff for sale.
"Poor moderators "
Overall: I enjoyed helping all my neighbors ,until you have to walk on eggshells talking to anyone.
Pros: Talking and helping neighbors. Local up to date entertainment and news.
Cons: Bias and judgemental moderators and guidelines. Suspends your account without any type of warning that you HURT someones feelings!
"Poor Administration"
Overall: I joined to keep in touch with neighbours, but this site has tended to be taken over for advertising purposes. If you ask neighbours for recommendations of companies, you get very few neighbours replying. Instead you get the companies themselves responding, which isn't any help as you could get this information from Google etc. I agree with other comments that finding your way around the site isn't easy or obvious. Basically, this is a badly designed and run site.
Pros: Used correctly, it can be useful tool for people to keep in touch, to post missing animals, recommend companies or warn others of bad experiences they have had, etc.
Cons: Admin allocates the neighbourhood you are assigned to. In my case they allocated to me the next door area. If I try to change it to the correct area, a message pops up, saying you can't change your neighbourhood! If you post a negative review about a company and the company asks it to be taken down, Admin will do so, even if they readily agree it doesn't break any of their rules and you offer to provide proof of your experience with the company. Finally, if you make any negative comment to a neighbour about rules such as this, your account is suspended! All of this makes me very suspicious as to who is actually running the site and what/who they are running it for.
"Very Informative and Helps Communities Work Together!"
Overall: Despite its flaws, this is a unique app that you should still download if you value safety, connection, and unity because there’s nothing quite like it. The app not only serves as a communication tool for neighborhood watch programs but is also a place to post babysitting recommendations, local cleaning services, free giveaways, yard sales, and neighborhood events. I love this app for how it brings a community together, encouraging teamwork, sharing tips, and looking out for each other. It's a fantastic way to interact with your neighbors or introduce yourself when you're new. It truly fosters a sense of community and belonging, which our world greatly needs.
Pros: I have a child, so living in a safe neighborhood is extremely important to me. I want to stay informed about any suspicious activities. I also believe in building connections with neighbors, as you or they may need assistance from each other from time to time. I am a strong believer in neighborhood watches, which require open and transparent communication to function properly. Lastly, I love a good yard sale! I'm always looking for the next bargain!
Cons: The software looks and feels a bit outdated. They need to make some improvements to make it more visually appealing. Updating the formatting would not only enhance its reliability but also prevent it from feeling like it might crash at any moment.
"Awesome Informative and well worth joining"
Overall: Awesome they helped me get my 3 dogs that got out of their fenced in yard back home to me. One was dead got hit by a car and my neighbors were very kind and respectful. They didn't want to post the picture of him and instead sent me an email. The other 2 dogs got back to me within 3 days NOW that is quick.
Pros: I LOVe this site it is awesome it helps people get their pets and loved ones back home safe and sound. It alerts you what is happening in your neighborhood and with others as well.
Cons: Some people can be rude and mean they will comment back even on your own post. I just ignore them or comment back.
