# Nextdoor Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Nextdoor Software - reviews, pricing plans, popular comparisons to other Social Networking products and more.

Source: https://www.capterra.com/p/207178/Nextdoor/pricing

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# 

 Nextdoor Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Nextdoor

## What is Nextdoor?

It is a social networking platform that enables individuals in a neighborhood to create groups, organize events and share activities.

## What is Nextdoor used for?

[Social Networking](https://www.capterra.com/social-networking-software/)

Top alternative

Featured

Overall rating

Based on 104 user reviews

Reviews sentiment

Positive

72%

Neutral

10%

Negative

18%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Nextdoor?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://nextdoor.com&name=Nextdoor)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Nextdoor

3.8 (104)

VS.

[4.7 (92)](https://www.capterra.com/p/148555/Raklet/reviews/)

Starting Price

Contact vendor

Starting Price

$59

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (104)

Ease Of Use

4.5 (5,117)

Value For Money

3.7 (69)

Value For Money

4.6 (3,571)

Customer Service

3.0 (55)

Customer Service

4.7 (3,596)

## Nextdoor alternatives

[4.6 (91)](https://www.capterra.com/p/185819/Mighty-Networks/reviews/)

Starting price

$41.00

Per User, Per Month

Highest Rated

[Instagram](https://www.capterra.com/p/210721/Instagram/)

[4.7 (5,143)](https://www.capterra.com/p/210721/Instagram/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/210721/Instagram/)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)

[4.5 (1,793)](https://www.capterra.com/p/214056/Twitter/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/214056/Twitter/)

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)

[4.4 (2,372)](https://www.capterra.com/p/213257/Facebook/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/213257/Facebook/)

[View all alternatives](https://www.capterra.com/p/207178/Nextdoor/alternatives/)

## Who uses Nextdoor?

Based on Capterra reviews from the past 6 years

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity/News Feed

3.4 (56)

55.36% of 56 reviewers that rated this feature as important or highly important

Nextdoor offers a real-time, neighborhood-focused newsfeed that helps you stay updated on local events, discussions, and recommendations. Reviewers appreciate its relevance and easy browsing, though some mention excessive ads, off-topic posts, and occasional moderation issues.

User Profiles

3.2 (47)

42.55% of 47 reviewers that rated this feature as important or highly important

With user profiles, you can share details about yourself and your interests, helping neighbors connect. Reviewers appreciate the customization and simplicity, but some mention challenges managing profiles, limited blocking options, and occasional inaccuracies in location information.

Group Management

3.1 (35)

37.14% of 35 reviewers that rated this feature as important or highly important

Organize and edit a group of people's policy and members

Advertising Management

2.7 (27)

51.85% of 27 reviewers that rated this feature as important or highly important

Manage advertising space and its sales within your network or publication

Alerts/Notifications

2.6 (25)

56.00% of 25 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Chat/Messaging

2.5 (25)

60.00% of 25 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Nextdoor 10 features

Track and document all activities across devices, networks, and other systems

Nextdoor offers a real-time, neighborhood-focused newsfeed that helps you stay updated on local events, discussions, and recommendations. Reviewers appreciate its relevance and easy browsing, though some mention excessive ads, off-topic posts, and occasional moderation issues.

Manage advertising space and its sales within your network or publication

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

Leave comments and notes on documents for others to view

Tracks metrics that provide insight into how a user interacts with any interface or product

Organize and edit a group of people's policy and members

With user profiles, you can share details about yourself and your interests, helping neighbors connect. Reviewers appreciate the customization and simplicity, but some mention challenges managing profiles, limited blocking options, and occasional inaccuracies in location information.

Features

3.8 (104)

3.8

Based on 104 reviews

## Pricing

Value for money

3.7 (69)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.7 (69)

3.7

Based on 69 reviews

## Support, customer service and training options

Customer Service

3.0 (55)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (55)

3.0

Based on 55 reviews

## User reviews

Overall rating

3.8

Based on 104 reviews

Filter by rating

5(48)

4(27)

3(10)

2(2)

1(17)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Developer

Construction

### "NEXTDOOR REVIEW"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

January 14, 2026

I love my experience. It really helped me when I was out of town find contractors and talk to neighbors about what was happening on the local level.

Pros

I love Nextdoor because it keeps me connected to all of my neighbors. I know what's happening in my area, and it's great for contractor recommendations, and just keeping the community in the loop.

Cons

Seeing all the missing animals. I think it would be great if NEXTDOOR created something in the app to help with the missing animals. I know people post links, but so many people are looking for their fur babies it would be nice to have a centralized place for people to communicate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Jason A.

Commander

Law Enforcement

### "Great way to connect with your community!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 10, 2026

I’ve been a user for quite some time and will continue to utilize the program going forward. I haven’t seen a ton of advancement with the program. My biggest concern is those who use and abuse the platform, which is no different than any other type of social media platform.

Pros

I use this product in two different formats. Personally, I like that I can stay connected to events and announcements within my own neighborhood. On the work side, I am able to broadcast messages and announcements out to a specific geographical area.

Cons

1) The general search capabilities. At times, it is impossible to locate older entries, even after viewing them minutes before. 2) The users of Nextdoor can be quite ridiculous. Leaving responses open on posts can be quite the headache.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

James K.

Manager

Marketing and Advertising

### "Great Advertising Platform to drive Localised Success"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 1, 2025

Pros

Great advertising platform for driving local success, with strong creative solutions including video

Cons

there are limitations with measurement beyond pixel based measurement, looking at brand metrics beyond standard digital

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NF

Niel F.

Owner

Sports

### "I Hope it Fails"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 20, 2025

I used to enjoy the app in the city of Henderson,NV the Inspirada Neighborhood. I had no problems with the moderators. In the city of Mount Pleasant, South Carolina I'm on my 5th Suspension. I believe there is one moderator with HER radar on me, and swinging her rent a cop stick for all to feel. I've asked each time for feedback to get info on what I'm doing to break the rules, I get nothing. My hope fo not r this app is that it fails soon as it seems it won't take suggestions to improve.

Pros

Easy of Use Ability to Conn e ct with Neighbors Ability to Sell Items Read Reviews of Local Products and Services

Cons

The Rent a Cop attitude of the local moderator that has singled me out The lack of feedback after being suspended to take corrective action The decision not to take feedbsck for improvement

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SF

Sarah F.

Owner

Online Media

### "Nextdoor Rocks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2025

My overall experience with Next door is pretty amazing, it has allowed me to find my missing packages/ alert/ get help when my dog has went missing.

Pros

I like how nextdoor allows me to see not just what is going on in my neighborhood, but in my surrounding areas.

Cons

My least favorite thing about next door, honestly i can't say i truly have one. I feel like the application is amazing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Gary B.

Electrician

Electrical/Electronic Manufacturing

### "LIBERAL MOB MENTALITY INCLUDING MODERATORS"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 14, 2025

There is a mob mentality against any slight bit conservative view on this app. The moderators are out of control in Western Massachusetts. If you are a liberal, then you will love this app because you will be part of the mob and be protected and supported by the moderators. If you you are independent or conservative then I highly recommend not using this app unless you want to constantly fight for almost every post or comment to stay up in the feed and be attacked by the mob. Let liberals stay in their little bubble or "safe space" they cannot handle the truth unless it agrees with their ideology. I've contacted support and the \[sensitive content hidden\] about this and sent many examples/screenshots and because of that, they banned my account again. It's crazy, so save yourself the migranes independents and conservatives...TRUST ME!

Pros

Local marketplace. Other then that, the hate is real if you do not agree with far left liberal ideology blatently displayed.

Cons

Liberal double-standard and biased actions displayed against conservative and independent views. The mob mentality is unconscionable against you if you do not agree with far left ideology.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Ann L.

Head of Marketing

Environmental Services

### "Great for Neighbors - not great for marketing tracking"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

June 6, 2025

As a marketer, I find Nextdoor to be okay overall, but the reporting tools are frustrating. The biggest drawback is the inability to access data beyond 30 days, which makes it difficult to track long-term performance or compare campaigns over time. I value the local reach of the platform, but the lack of flexible reporting makes optimization more of a hassle than it should be.

Pros

From a marketing standpoint, it’s valuable because people trust the posts—they’re not just seeing ads; they’re seeing real conversations and referrals.

Cons

From a Marketing standpoint, you can only view stuff for your neighborhood if you are registered. As a marketer, I can not see neighborhood posts unless they tag the company name.

Alternatives considered

[LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

[Instagram](https://www.capterra.com/p/210721/Instagram/)

[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)

Reasons for choosing Nextdoor

Didn't choose, I use all of the social media platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Laura D.

Client Success Specialisf

Marketing and Advertising

### "Nextdoor for Your Neighborhood "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 23, 2025

Overall, NextDoor is useful for reaching the local people around you, to share your products and services with them on a local level.

Pros

Nextdoor is a social media tool that allows you to connect with local neighbors and people around you. Think Facebook for your community or hometown. You can create posts as well as schedule ads.

Cons

Nextdoor does not allow you to schedule posts out for future dates, you have to schedule them to post automatically.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BT

Beatriz T.

Customer Fulfillment Specialist

Construction

### "Nextdoor is user Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2025

I absolutely love it. I have used it to answer questions out there

Pros

I enjoy the fact that there are so many people out there just looking for different services and Nextdoor could be set to local or 5, 10 15 miles away.

Cons

I probably least like the fact that it seems to duplicate or permit users to post the same thing over and over again. A if the user was anxious to find clients, offer services. Sometimes I catch myself reading the same post over and over again. There should be a limit on repeat posts daily

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

RICARDO S.

Sales Representative

Computer Software

### "Keep informed."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2025

It is a platform that helps, especially when there is an incident such as car or house theft.

Pros

What I like most about it is that it keeps you informed about local events and news in my immediate neighborhood.

Cons

Sometimes spam or scams are present in the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207178/Nextdoor/reviews/)

Popular comparisons

[Instagram vs Nextdoor](https://www.capterra.com/compare/207178-210721/Nextdoor-vs-Instagram)[Twitter/X vs Nextdoor](https://www.capterra.com/compare/207178-214056/Nextdoor-vs-Twitter)[Meta for Business vs Nextdoor](https://www.capterra.com/compare/207178-213257/Nextdoor-vs-Facebook)[Microsoft Viva Engage vs Nextdoor](https://www.capterra.com/compare/207178-227175/Nextdoor-vs-Yammer)[Workplace from Meta vs Nextdoor](https://www.capterra.com/compare/168669-207178/Workplace-vs-Nextdoor)[Hootsuite vs Nextdoor](https://www.capterra.com/compare/121701-207178/HootSuite-vs-Nextdoor)

[Vaave vs Nextdoor](https://www.capterra.com/compare/142144-207178/Vaave-vs-Nextdoor)[Post Planner vs Nextdoor](https://www.capterra.com/compare/207178-255189/Nextdoor-vs-Post-Planner)[Snapchat for Business vs Nextdoor](https://www.capterra.com/compare/207178-210733/Nextdoor-vs-Snapchat)[Trello vs Nextdoor](https://www.capterra.com/compare/207178-211559/Nextdoor-vs-Trello)[monday.com vs Nextdoor](https://www.capterra.com/compare/147657-207178/monday-com-vs-Nextdoor)[ToucanTech vs Nextdoor](https://www.capterra.com/compare/140805-207178/ToucanTech-vs-Nextdoor) 

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