# PtEverywhere Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PtEverywhere the right Scheduling solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207183/PtEverywhere/reviews --- PtEverywhere 4.8 (16) [View alternatives](https://www.capterra.com/p/207183/PtEverywhere/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PtEverywhere Ease of use 4.4 Customer Service 4.9 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HS Hunter S. CEO, Physical Therapist Medical Practice Used the software for: 2+ years ### "PTEverywhere is everything you need for your PT practice " September 22, 2024 5.0 Excellent! We have had nearly zero issues with our PTE experience Pros Ease of use, integration with google calendar, messaging function, HEP integration and mobile app Cons Cannot arrange exercises in the order you want performed Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[ReDoc](https://www.capterra.com/p/10023412/ReDoc/)[Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/) Reason for choosing PtEverywhere Ease of use, integration and multi-functionality Review Source SD Stephanie D. Physical Therapist, Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Highly recommend" August 23, 2024 5.0 Overall, I have been incredibly pleased and have recommended PTE to friends that are also clinic owners Pros I have used 3 EMRs for my clinic and PTEverywhere has been hands down my favorite. It is user friendly for my patients and for me, allows me to keep track of metrics easily, works as a great practice management tool, and has everything I need and nothing I don’t Cons Honestly I have not had any complaints other than sometimes the reports give interesting results compared to if I run the reports manually. For every issue I have had, customer service has been prompt to guide and help me out. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing PtEverywhere It had too much that I did not need and it cost a lot. It was a bit complicated to navigate Switched from [Embodia](https://www.capterra.com/p/252634/Embodia/) It was not user friendly for the clinician or the patient Review Source DV Danika V. CEO, Occupational Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Software, but Not Intuitive" July 2, 2021 5.0 Pros I love how straightforward the software is to use, as well as how everything is set up in one system. Cons I don't love how expensive the fax option is (I can pay $8/month elsewhere). I also had a difficult time learning new things in PtEverywhere because it's not an intuitive software to use. Review Source AM Aaron M. Owner, Physical Therapist. Health, Wellness and Fitness Used the software for: Less than 6 months ### "Highly Recommend. " December 15, 2024 5.0 Amazing! A very helpful transition from Jane to PtEverywhere making it seamless. Pros Communication with staff for fixes and help has been phenomenal. I always felt like I was bothering them too much but they are always Happy to help! Cons Everything has been great; a small learning curve transitioning platforms but they have a very helpful help forum and if I can't find it there they are responsive in email. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) super bills, all in one HEP, fax management, splitting packages up on auto draft, sharing packages. Review Source RS Rebecca S. Owner, Physical Therapist Medical Practice Used the software for: 2+ years ### "The pros and cons of PTE" August 28, 2024 4.0 I would never change. I have grown to use PTE with ease and my staff and client all enjoy it. Pros User friendly once you learn the ins and outs. Customer service is receptive to updates and recommendations. Cons I wish there was a better video library tutorial but the help desk is great about answering questions. The exercise prescription is not user friendly so we use another program that costs a lot of money which is frustrating. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing PtEverywhere I liked the customer support and enjoyed working with \[sensitive content hidden\]. Review Source TK Tessa K. Owner Hospital & Health Care Used the software for: 1-2 years ### "Great Platform for Cash PT" July 21, 2024 5.0 Overall I have a positive experience with this company. They are trying to update things. Some tech issues over time. Pros PtE has been a great platform to use for my cash PT company. I like that I can schedule and chart and customize things a lot. It integrates with invoices too and has reminders. Cons I do not like the home exercise program it seems very hard to use. I wish they would integrate with my CRM for automations. I wish it were easier to tell who is on your current caseload. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing PtEverywhere They had an app which I really like. I like how I could customize things. Review Source JC Joshua C. Owner, Physical Therapist Medical Practice Used the software for: 1-2 years ### "Great User Experience" May 30, 2024 5.0 Overall, PTEverywhere is an awesome software that allows me to run my practice through my phone, iPad, or desktop. It allows me to provide a professional, user-friendly experience for my clients! Pros PTEverywhere is easy to get started, and provides a robust platform that is easy to customize. The software is intuitive and serves my hybrid clinic perfectly! Cons The customer service has been able to solve every one of my issues, but often I have trouble navigating the help center by myself to find the solution I am seeking. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/)[InsightEMR](https://www.capterra.com/p/109728/InsightEMR/) Reason for choosing PtEverywhere \[sensitive content hidden\] introduced me to product and functionality of it. It fit my needs best. Review Source MS Matthew S. Physical Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "PT Everywhere-The best Software for Cash-based PT's" February 27, 2025 5.0 Overall, great experience. Great customer support, great software, also constantly being updated. Pros An all in one software for physical therapists. I own a cash practice and use them for my cash practice. Have been using them for the last 4-5 years and have been impressed with the customer service, the ease of creating superbills, and user friendliness of the software. Cons Of course no app is perfect. Only thing I'd like to see an expanded HEP program. Review Source NH Nick H. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Nick Hagen PTe review" April 26, 2025 5.0 I feel like we get high level customer support with a high quality product Pros The product is easy to use, efficient, and covers all our compliance issues. Cons Nothing. The product has met each of our needs and we have not had any major set backs. Review Source SD Sara D. Physician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Efficient Software for practice " November 20, 2025 5.0 Good experience overall -it has been easy to implement and has made day to day tasks easier for patients. Pros It's easy to fit all of the charting and patient files in the same place. It's good to be able to communicate with patients through the chat feature. Cons I didn't have any negative feedback about the software. The customization options for configuring the dashboard are great. Patients can easily see what they want to see when they log in. Review Source MR Melissa R. Office Manager Medical Practice Used the software for: 6-12 months ### "PTEverywhere has been the best option for our Hybrid clinic." July 19, 2024 5.0 Our experience with PtEverywhere has been good. \[sensitive content hidden\] has been vital to our PTEverywhere team. He answers questions and helps with any issues within our systems. Pros The hybrid approach within PTEverywhere has been vital for our clinic. The flexibility to flow between Insurance Patients and Cash-Based Clients has been made easy with what PTEverywhere has to offer. Cons We have had some issues with the overall system and getting some systems in place have not been in a timely manner. There have been minor glitches within the system from time to time making patient documentation difficult. Reason for choosing PtEverywhere The hybrid approach and being able to create our own services and packages to fit our patients and client's needs. Review Source SE Scott E. Sports Physical Therapist Sports Used the software for: 6-12 months ### "Tough Integration" July 18, 2024 4.0 Pros My title pertains to my limited experience with technological programs...I work with people and this took me a while to learn and understand. But, my IT contact, \[sensitive content hidden\], has been my saviour!! I have had numerous video chats with him to learn the finer aspects of the program. He has always been very patient and knowledgable an;d has gotten me mostly independent with the program now. Cons The Help section didn't help me at all. Again, being an older individual and not very familiar with computer programs, it was not easy to learn and I found that I continually ran into dead ends with the Help section/FAQ's. Thus \[sensitive content hidden\] is my hero! Review Source KH Katheryn H. Owner, Founder, Doctor of Physical Therapy Health, Wellness and Fitness Used the software for: 6-12 months ### "Helpful for Patients and Practitioners" June 6, 2024 5.0 Pros Use of the App Integration of other practitioners for my wellness categories. Cons Not all info stands out to patients who register. Review Source CE Christopher E. Physical Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Best Medical Software" April 19, 2024 5.0 Pros This is by far the best EMR I've ever used. I run a cash PT clinic and it's perfect. It's totally modifiable to fit your needs. Additionally, \[sensitive content hidden\] has always been a great help with any questions we have. Excellent customer service! Cons None. There is nothing I would change about PT everywhere. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing PtEverywhere The interface was much cleaner, and I like all the features. Review Source CC Clifford C. CEO, Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "MY PTE experience" May 22, 2023 4.0 My overall experience with PTEverywhere is good so far. I just began using it in March 2023 for a new (cash-based) practice we've created. We have used and still continue to use WebPT for another practice (insurance-based) we've had longer. So far, PT everywhere is certainly filling the requirements that we needed for this new cash-based practice. We're enjoying it so far overall. Pros I love the fact that patients can self book. I like the fact that I can place an option on my website for booking. I like the customization features on the software, which makes it truly feel like your own. Cons The SOAP notes are a little annoying. I also don't love the document uploading aspect. It feels as though I cannot see all the other pertinent ancillary documents for a client (identification cards, intake forms, medication lists, etc). The system also takes some getting used to and is not as user-friendly as I would like. Alternatives considered [HENO](https://www.capterra.com/p/161918/HENO/) Reason for choosing PtEverywhere Too costly and required a contract commitment. PT everywhere was great because they offered a cheaper option for new practices that are just starting out with no commitment to stay passed 1 month. They also offered a discounted rate for practices with fewer than 10 clients/patients. These features are very important to me because our practices are small and still growing. Don't want to commit to something for so long and with a costly price option. Review Source BD Betty D. Owner Hospital & Health Care Used the software for: 2+ years ### "Documentation " April 24, 2024 5.0 Happy with the product. Glad I choose to go with them even though they are more expensive than others. Pros It has been easy to use and they are improving areas like reporting with functionality requests we submit Cons Sometimes it glitches with some users where it doesn’t save a note. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing PtEverywhere It had doul google calandar sync and auto generated superbills Review Source Similar Products Featured ## Related categories [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Scheduling](https://www.capterra.com/scheduling-software/)