# Page 3 | Enterprise Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Enterprise Suite the right Recruiting solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207188/Upwork/reviews --- Enterprise Suite 4.4 (128) [View alternatives](https://www.capterra.com/p/207188/Upwork/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Enterprise Suite ## Showing most helpful reviews Showing 51-75 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Noxolo R. Tutor Accounting Used the software for: 2+ years ### "Personal preference of Upwork Enterprise Suite" January 22, 2024 5.0 Pros It is very truthful in that one can be able to hire, and manage their freelancers. It offfers flexibility in acquiring talent. Cons High fees are charged, the fees are too high for those who are starting their business and for freelancers. It is also very difficult to start a career due to competition. Review Source Alexandra N. CEO Marketing and Advertising Used the software for: 2+ years ### "Great Platform with a few flaws" September 9, 2021 5.0 I like the functionalities overall, but dislike the high amount of competition and margin Upwork takes. Pros I use it from both angles- both for finding freelance jobs, as well as for finding candidates; I love that switching is seamless, finding your messages is a no brainer compared to other UIs, and of course I love the fact that there are many opportunities for freelancers offered online. Also, Upwork staff can help with requests asking for what to post to find freelancers, and their newsletter gives helpful tips pn how to find freelance work. Cons As freelancer I find the share Upwork takes a bit too high (they should make it 10% deduction for everyone), and there is a huge amount of competition from low cost countries. Review Source NM Nedys M. Management Secretariat Internet Used the software for: 6-12 months ### "Opportunities " December 28, 2023 5.0 I have had very good experiences with the projects achieved on this platform. They also take care of the client as well as the freelancer giving them the same priority so that both parties receive their benefits fairly and respectably. Pros It is a platform that allows you to get work projects in which you can start even if you have little experience and you may be surprised by how much you can find to do and learn from each project you undertake. If you are dedicated and take into account the warnings of the platform not to contact clients outside the platform you can have great success. GO FORWARD! Cons Lately, they are exaggerating a bit the amount of Connects required to be able to apply for a job offer. Review Source YE Yuri E. Software Developer Computer Software Used the software for: 2+ years ### "Reliable job and time tracking platform" October 30, 2021 4.0 Satisfactory, I'd recommend it to anyone who wants to work hard and get rewarded for it. Pros Upwork was my first experience working as a freelancer online. It can time a few weeks to get a job, but once you're established in the platform, you'll earn badges and get jobs more easily. If you work hard you'll get rewarded on this platform. Cons Website can be slow sometimes, and time tracking sometimes tracks a bit more time than it should (due to rounding of 10 minute based tracking). Review Source Faith K. Transcriber/Blogger Writing and Editing Used the software for: 6-12 months ### ""Best Earning Online Platform"" June 30, 2021 5.0 Excellent working space, one can easily get jobs there and also advertise your job there Incase you need work done. The fact that when I get paid I can easily transfer the money to my mobile money is wonderful. Pros I enjoy the security I get after finishing work, I'm assured of my pay even in the case where a client refuses to pay after they have received their work. Up work reviews the work done and if every requirement was met then you'll eventually get your money. Both client and freelancer are secured. Also I can be able to filter out jobs and view the ones that suit my needs and skill set. Cons For one to build a reputation that attracts well paying and long term clients, it takes time. Bidding for jobs is another issue especially if you are starting out as a freelancer most of your connects are spent bidding for jobs advertised. One might end up losing money. Review Source VR Verified Reviewer Artist Animation Used the software for: 2+ years ### "Good Freelancing Platform, but costly." April 13, 2021 4.0 UpWork is a very good freelancing site and there's a lot of room for potential if you keep trying, however, there seems to be too much competition to even get started and rated, and the bids are too expensive for the average or beginner freelancer. Some gigs cost like 10 bids, and if you spend the gigs and don't get the job, then you've lost money, because you have to pay for the bids in advance. So, I think it would be best to build a strong reputation on Social Media or via a Blog, before bidding on gigs on UpWork, so the employers can get a better understanding of who you and what you can do. Thank You. Pros I like the wide selection of gigs available and the useful filters such as filtering Skills and when the Gigs were posted, e.g. you can search for Animation gigs by most Recent. Cons I love the wide selection of gigs available, however, I don't like how you need to pay for bids, it adds up over time, and for the most part I haven't received an actual gig as yet, and thus I've lost money. Review Source OS Omer S. SEO Content Writer Printing Used the software for: 1-2 years ### "Best Freelancing Platform but still needs improvement" November 9, 2020 2.0 Medium type of experience not so good, not so bad either. Pros I like the user interface. It is simple and shows simple options in the menu such as find work, active projects etc. Its chat menu offers options such as video call, or voice call. You can easily send files in messaging. Moreover, it offers detailed analytics and reports for cash inflow. You can receive payments securely as a freelancer and find work related to your skillset. There are many filters and categorization to chose and filter your skill relevant jobs. It is good for buyers or clients but not up to the mark for freelancers. Cons Very hard procedures and very difficult to start a career here because of so much competition. Unlike other platforms Upwork makes the freelancers write big details for jobs. Even if the job is small you need to write comprehensive details regarding your experience and work. It is like filling up a big form for an online resume. I hate it. Secondly, the buyer will rarely risk hiring the freelancer with no ratings or new id. The worst thing is that you need to use connects forbidding and most jobs are for native Americans. If they really need natives then why earning money from freelancer connects too? They can buy their services through ads on social media. Also, they have a huge cut of 20% and most of the terms go in favour of the client but now the freelancer. Review Source Md. R. Leaf Buying Manager Tobacco Used the software for: 6-12 months ### "Great platform for connection establishment between client and freelancer" April 27, 2021 5.0 In a nutshell, this software is extremely coming into help to the freelancers in terms of earning which is helping them to uplift their living standard. In addition to this, someone can get the job done by others in a specified period of time which ensures smooth business operation as well. Pros I. Ensures availability of jobs on a real time basis II. Finding and screening the best available jobs fitting one's capability along with best capable person for any job III. Time tracking feature (job placement time to delivery) IV. Payment verification and collection V. Excellent platform of earning and sourcing capable persons for the jobs VI. Very simple to use Cons I. Chatting interface between client and freelancer can be improved II. Communication system is little bit confusing. III. Takes a huge % of earnings as the fee is increased Review Source Sony W. it staf Computer Hardware Used the software for: 2+ years ### "bid is expensive" December 28, 2020 3.0 first i use this software is very interesting and motivated to bid the jobs when every month i get free connect, after limited connect its bad thing that i must pay the connect to bid the job, now jobs is more competitive and need more connect, connect now is expensive for beginner like me. in the past i collect about $300+ but now i cant do that because limited connect. hope i buy connect is for life time so every mont i have more and more connect not lost after bid Pros many jobs there and great opportunity inside Cons easy to bid the jobs and payment easy to use Review Source ZS Zsolt S. CEO Marketing and Advertising Used the software for: 2+ years ### "Talent at a click of a button" November 12, 2022 5.0 I love how it connects me to people. Pros I like how I can search for 5 different kind of solution providers at the same time. I take 5 minutes a day per kind of solution provider. I can search for talent directly, and if urgent, get a response within 24 hours. With a well written job description, this could mean work starts in 24 hours. Cons Their website payment freezes with random errors, so I cannot hire candidate. But I just switch to mobile view. If my card is frozen, and I try payment, it says card is rejected, have to go and provided CVC code again to activate it. Bit a of a hassle, a "try again" button would be great. Review Source SS Sanjay S. IT Head-Infrastructure Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Google Workspace" January 4, 2023 4.0 Its a Good Product with Security Pros More Capacity of Google Drive & Emailing Security Cons Sharing the over sizing Data & Security Priority Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing Enterprise Suite Technical Comparisons Review Source VR Verified Reviewer Angular Developer Information Technology and Services Used the software for: 1-2 years ### "Get work on Upwork using Upwork app" August 7, 2020 4.0 Overall experience is good with Upwork , I use upwork on daily basis. Pros I am a Software Engineer , and I do use Upwork for getting online work and clients , Upwork allows us to search jobs and time tracker to track time , you can easily get payment via Upwork app by setting up your account details. Upwork provide us many filters to search jobs hourly and fixed price jobs , you can get jobs on many technologies . Cons It needs good internet connectivity for using Upwork , sometime Upwork desktop app timer creates issue . Review Source PC Patricia C. Virtual Assistant Architecture & Planning Used the software for: 2+ years ### "Upwork - The best platform to get clients / freelancers" November 4, 2021 5.0 I am a user since 8 years ago as a freelancer I am very happy. Also, I helped my clients to post jobs and hire freelancers in Upwork. The platform works great for both clients and freelancers. Pros The software is very easy to use. They always are updating and improving the platform features. Cons Nothing comes to my mind. I am really satisfied. Review Source VR Verified Reviewer Partner + Creative Director Marketing and Advertising Used the software for: 2+ years ### "This is just my experience" December 15, 2020 3.0 If you don't want to deal with finding work as a freelancer and you don't mind giving away a large percentage of your revenue, Upwork is great - there seems to be a steady stream of leads. If you don't trust yourself hiring a freelancer as a client, Upwork is great - you probaby won't get ripped off. I don't fall into either of those categories, so I don't use Upwork anymore. Pros It's very easy to find and interact with people, both from a freelancer perspective as well as the client's perspective. They seem to have the security dialed in as well, and it's somewhat difficult to get ripped off by people who aren't trustworthy. Cons In exchange for ease of use and security, they charge obscene fees. As a freelancer, your first gigs are going to easily cost 20%+ of your project revenue. Review Source VR Verified Reviewer Social Media Account Manager Marketing and Advertising Used the software for: I used a free trial ### "Is Upwork even legit?" July 29, 2021 3.0 Overall my experience was a very unpleasant one. There are certain restrictions that are placed on profiles and when customer services are contacted for some assistance they do not help at all. Pros I like the concept of being able to obtain projects and work for freelancers and creatives. Cons The user interface is absolutely dreadful. This software has a long way to go in terms of development. Review Source Ahmed S. Social media marketing and design expert Media Production Used the software for: 2+ years ### "The best platform to hire freelancers for any type of work" December 24, 2020 5.0 I’ve had an amazing overall experience with Upwork Pros Something I really like about Upwork is the fact that you can get so much work done in such less rates Cons There’s nothing I really dislike about the software but one thing I think can be improved is their customer support response time Review Source Ganesh S. Business Development Manager Marketing and Advertising Used the software for: 2+ years ### "Best Platform to find talented freelancers" July 23, 2022 5.0 Can get the projects done at any deadline. Pros Upwork is the most excellent platform for hiring freelancers around the world. Helps to find the best talent for the projects with the exact skills match. Also 100% trustable platform with highly skilled professionals Cons Service fee is very high compared to other platforms Review Source Jennifer R. Small Business Owner Design Used the software for: 2+ years ### "A review as a Client and a Freelancer" November 24, 2020 4.0 I find the customers on the site to be of a higher level than those found on other sites. The clients are respectable, friendly, and don't negotiate or cheapen the experience. Pros Upwork is an excellent platform for gaining new clients. I've worked with Upwork for several years and only have great experiences. I've also used the site as a Client, searching for services. I found my assistant through Upwork, and she's the best! Cons Upwork's take is 20%. I know that's the industry standard, but it's a lot. I feel I would be better served, and Upwork would also, by a smaller take resulting in more orders. I have to raise my rates 20% to cover the charges and that's unfair to my clients. Review Source AF Anamta F. Student Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Want to be Your Own Boss ,Try Upwork." July 25, 2021 5.0 It is good and I have decided to work more and more on Upwork. Pros Upwork is a leading freelancing marketplace where you get a high worth of your skills, there are thousands of skilled jobs are available on Upwork and it's a perfect place to find your desired job if you are a freelancer and if you are an employee then you will get a reliable, skilled worker . Here the probability of scams is very less and I really enjoy the support that Upwork provides to its employees and freelancers. Upwork keeps a check and balance of its employees and freelancers so that if someone tries to do anything out of the terms and conditions of Upwork so he/she would for sure going to be noticed by the Upwork team so it's a safe place to do your business. Upwork provides ease of money transfer, security also by the small investment you can get some perks to be highlighted if you are a freelancer and also it provides several methods to validate your existence as a real-time employee to whom a skilled freelancer can believe and serve you. Cons I just dislike one of its features that you have to wait to become 18 years old to join Upwork. But somewhat it's ok to wait till 18. Review Source VR Verified Reviewer Data Scientist Information Technology and Services Used the software for: 2+ years ### "Very good Freelancing platforms" April 25, 2021 5.0 Upwork has been and I guess will be the best freelancing platform, I really enjoy working there and will definitely recommend to others. Pros The user interface is very easy and great, there are tones of opportunities related to every field, everyone can find something to work on. The review and feedback option also helps a lot to boost your rating and get hired easily. Cons It's very hard to find a job and get hired at first, even though you have a good matching profile, first projects come very hard. Connects are paid now, and I think it is not fair, as anyway upwork charges its % from your income. Review Source KS Kultida S. Freelancer Translation and Localization Used the software for: 2+ years ### "Earning from home and get instant alerts to avoid missing your opportunity of earning." May 18, 2021 5.0 Instant alerts, alert via emails. Easy to navigate menus. Time tracking and snapshot are the best tools. Pros It is a marketplace for me to find clients. The Upwork also has a messenger, email alert to remind you if you have any potential clients who are interested in my services. When I first started looking at how to earn money from home. I was skeptical about this website and software. Now, jobs from Upwork provide me full-time jobs by working from home and earn real money. Cons The alert for the invitation does not show on the messenger properly. Sometimes, I can not find the invitation on it at all. Review Source VR Verified Reviewer Technical Consultant Computer Software Used the software for: 6-12 months ### "Hire the best talent" June 27, 2021 5.0 Very positive; will use it again for future projects Pros \- It allowed me to hire the best talent for a couple of projects I was working on. - All the communication, messages & attachments, is stored on Upwork - Contracts with milestones clarify exactly what is expected from the freelancer - Upwork escrow delivers the money to the freelancer once the business owners confirms the acceptance of the work Cons Not much; there are some talents that I could not find for a specific project, i.e. lawyers in Europe area Review Source Wasi K. Sr Software Engineer Computer Software Used the software for: 1-2 years ### "Greatest Marketplace" May 5, 2022 5.0 Pros The best thing I like about this software is that it has a great UI design and very great competition Cons The worst thing about this software is that it is very expensive like buying connects Review Source DJ Dyna J. Accountant assistant Accounting Used the software for: 2+ years ### "Upwork user" June 17, 2021 5.0 Pros the software is secure for freelancers.. Cons The charge is too high for the freelancers Review Source VRP Victor Raul P. Gerente Construction Used the software for: 1-2 years ### "Buen software, útil." September 30, 2022 5.0 Muy buen software, muy versatil Pros Muy fácil para trabajar y muy fácil para operar. Cons Nada, todo bien, excelente software y muy fácil para opererarlo. Review Source Similar Products Featured