# ShireSystem Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ShireSystem the right Maintenance Management solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207258/ShireSystem/reviews --- ShireSystem 4.5 (49) [View alternatives](https://www.capterra.com/p/207258/ShireSystem/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 9th, 2026 # Reviews of ShireSystem Ease of use 4.3 Customer Service 4.7 ## Pros and Cons in Reviews NT Neil T Plant ManagerOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years. “It supports our CMMS, PO, and stores requirements well, and while there are areas that could be improved, particularly around usability and reporting - it remains an effective tool for managing day-to-day workflows.“ January 7, 2026 MS MIchael S Engineering PlannerConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “It does take effort up front – asset register, job plans, frequencies, spares, user training, and basic discipline (correct assets, failure coding, proper close-out). If the site isn’t willing to do that, any CMMS will struggle.“ January 13, 2026 GC Gheorghe C Engineering CoordinatorFood Production, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “One of ShireSystem’s main strengths is its intuitive interface, which allows users to navigate features with minimal training.“ December 18, 2025 TT Tomas T Maintenance planerFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “Mobile app could do with an interface overhaul as it requires too many interactions that are not intuitive“ January 7, 2026 JT Jerome T Maintenance PlannerDefense & Space, 51 - 200 employeesUsed the software for: More than 2 years. “Shires is a CMMS system which when you get use to is reasonable to navigate and use with evolving additional benefits,“ December 18, 2025 TT Tomas T Maintenance planerFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “Somewhat unintuitive and with a steep learning curve.“ January 7, 2026 GJ Graham J Engineering plannerBuilding Materials, 51 - 200 employeesUsed the software for: More than 2 years. “Excellent ,every time I have needed to contact customer support I have had nothing but help and my problems have been resolved“ January 13, 2026 SB Sinead B Facilities AdminPharmaceuticals, 501 - 1,000 employeesUsed the software for: 6-12 months. “The scheduler has very limited changes or Filtering is difficult in the scheduler“ April 19, 2021 ## Showing most helpful reviews Showing 1-25 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JD James D. business administrator Management Consulting Used the software for: 1-2 years ### "system with useful functionalities" May 16, 2023 5.0 a better standardization of maintenance can be carried out, saving costs and extending the useful life of the files Pros \- I really liked the support team as they kindly answer all the questions one by one in such a well-explained way that they leave no doubt- Its work order function makes it easy to keep track of the work that is or is not being done- in general its use is easy to perform- I can coordinate my maintenance schedule in a more strategic way Cons No, I don't have anything to write that I don't like about this platform called ShireSystem Review Source RM Raquel M. Adminstration and CMMS Manager Facilities Services Used the software for: 2+ years ### "Shiresystem CMMS for Muharraq STP, Bahrain O&M activities" June 24, 2026 5.0 I have been managing the Shiresystem CMMS since 2017 for the operations and maintenance of wastewater treatment plant of Muharraq STP in Bahrain. We are able to manage fairly well on the scheduling of asset maintenance activities, asset maintenance history records and inventory control through the use of the system. However, there's a lot of features in the system that we have not yet use or maximize. Pros It is user friendly, the HELP feature is quite good. I particularly find the purchasing and inventory control modules excellent in managing our purchases and inventories. Our technician are also quite happy with the use of Mobile Pro. Also happy with Document Manager module. Cons Reports & Criteria has limited room for customization. Additional Field tabs in the report cannot be populated. We also find the Work Permit application still needs to be improved. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing ShireSystem Decision was made by previous management, was not part of the approval process Review Source AH Alex H. Contracts Manager Construction Used the software for: 1-2 years ### "Contracts manager" January 6, 2026 3.0 When its working well its great but the speed issues at times cause problems during business critical moments Pros Effective way to track jobs with good tools to check if jobs are running over due or on time, good for tracking multiple contracts Cons Can be very slow and crashes often. Particularly with raising invoices. A feature to auto calculate costs on jobs would be brilliant. Review Source CM Craig M. It infrastructure engineer Leisure, Travel & Tourism Used the software for: 1-2 years ### "Reliable Asset and Maintenance Management for Large Zoo Operations" June 15, 2026 4.0 My overall experience with ShireSystem has been positive. It has proven to be a dependable tool for managing complex maintenance operations across a large zoo environment, helping maintenance teams stay organized and proactive while supporting the smooth operation of facilities and animal care infrastructure. Pros ShireSystem provided excellent visibility and control over building and facility maintenance across our large zoo estate. It made it easy to schedule preventative maintenance, track work orders, and manage assets ranging from visitor facilities to animal habitats. The system helped improve maintenance planning, reduce downtime, and ensure compliance with safety and operational standards. Cons The user interface can feel dated compared to newer maintenance management platforms, and some reporting features require additional configuration to get the most value. Review Source LS Lee S. Engineering Manager Food Production Used the software for: 2+ years ### "A solid CMMS system and essential tool for work management & compliance" January 8, 2026 4.0 We have an Engineering Team of around 75 people across 3 sites and use the desktop and mobile pro version with around 60 mobile licences. Overall we have a positive experience with Shire System and it gives us what we need from a work management and compliance point of view to ISO45001, ISO9001 and FSSC 22000. We are currently uploading our inventory to Shire and will be expanding to use the purchasing module in 2026. Pros The User interface is friendly and easy to navigate. The features are mostly everything that we need for a day to day work management. The work orders can have as little or as much information submitted as we require and the document management section more than adequately covers our audit requirements. Therea re multiple ways to complete jobs using the desktop version and the mobile app. Spare parts can be added to a work order and booked out individually once you have set your inventory up on the system. Options are available to use the dashboard view or a BI connector to get the data you require. Plenty of additional modules available for what requirements you need, permit to work, wallboard, purchasing, etc. The mobile app works quite well for work management across all our teams. Cons You can't click into the asset data from a work order and this can be frustrating as you end up having multiple tabs open. There are lots of report templates available but none give me quite what I need and we end up exporting data to excel and creating our own shift reports. This is mainly as you can create teams but there is no filter for teams on the reports templates. Alternatives considered [Agility CMS](https://www.capterra.com/p/88191/Agility-CMS/) Reason for choosing ShireSystem I wasn't in the business when the decision was made but I have been told it was cost the main factor along with functionality. Review Source MS MIchael S. Engineering Planner Construction Used the software for: 6-12 months ### "Good CMMS - strong WO/PPM controll, UI needs tightening up" January 13, 2026 4.0 Overall it’s been a good system for bringing order to maintenance planning. We run a heavy manufacturing site and the big win is having one place for work orders, planned maintenance, spares, and history. Once you start using it properly, you stop losing jobs, you stop repeating the same failures without learning, and you can actually plan shutdown work with some confidence. It does take effort up front – asset register, job plans, frequencies, spares, user training, and basic discipline (correct assets, failure coding, proper close-out). If the site isn’t willing to do that, any CMMS will struggle. For day to day planning it works well: you can build a weekly plan, manage overdue work, keep the system clean, and get decent KPI visibility without turning it into admin for the sake of admin. Pros \*It’s a proper CMMS that can handle a real factory, not just a spreadsheet with fancy buttons. \*PPM / WO control is strong once you’ve got your asset register and job plans set right. \*Good structure for assets, locations, job plans, parts, history etc. Helps drive standards and stops the “we’ll remember it in our heads” nonsense. \*Backlog visibility is decent. You can actually see what’s overdue, what’s waiting parts, what’s waiting labour, what’s shutdown, etc. \*Reporting is useful for compliance and for catching bad habits (people closing jobs wrong, using wrong assets, no failure codes etc). Cons \*The newer “fresh” look is a bit too uniform- every tab/window looks the same, so it’s dead easy to hit the wrong “+” and do the wrong thing, for example: you think you’re adding parts to a work order, but you’ve actually started creating a brand new work order. Hence me using the old icons/look, actually. \*If your master data is messy (assets, BoMs, stock, locations) it will show up straight away. It’s not a “magic fix” – you still need to do the hard yards. \*Adoption is the real battle. If production report breakdowns on radios and nobody logs it, the system looks bad -but that’s people/process, not the software. \*Performance can feel a bit slow at times. Could be our servers, but it’s noticeably slower than what we’ve seen in demos / meetings. Switched from [Agility CMS](https://www.capterra.com/p/88191/Agility-CMS/) Central Engineering dictated and conducted the change. Review Source JS Jon S. Asset Management System Practitioner Logistics and Supply Chain Used the software for: 2+ years ### "How NTS progressed using ShireSystem for Asset Management." December 1, 2025 5.0 I think the best way I can explain using Shire is like working with a family business. I have worked in systems for over 30 years and they can be demanding, expensive and difficult to work with, but nothing seems to be to difficult for Elecosoft to resolve. Pros I could not find another CMMS that matched Shires spec at the price point when NTS was looking to implement an asset management database. I can implement new ways of carrying out work with the way we can customise work orders without constantly going back to the system supply. It’s impossible to list all the advantages we as a business get from using the Shire system within are business units. Cons I am being honest in saying there is nothing I dislike about the system and if there was I just call up the support team and see what changes we can make like making another field mandatory and they change it for me at no cost. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing ShireSystem Cost, performance and ease of use compared to other systems available. We wanted a module based system the could grow with the business and Shire was the best fit. Review Source SM Shaun M. Reliability Engineer Plastics Used the software for: 1-2 years ### "Modular in set-up with Fantastic customer support..." January 7, 2026 5.0 Very impressed having used Piranha in my previous roles as an Engineering Manager i recommended the system to my latest employer and created e new system set-up from scratch... Pros The Piranha system I have set-up was modular in setting up from scratch & has provided fantastic customer support... Cons Time consuming to set-up, but very worth it in the long term. The machine data and tasks have to be created before any scheduling can take place... Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[FixMe.IT](https://www.capterra.com/p/151861/FixMe-IT/) Reason for choosing ShireSystem Ease of use and previous experience in using Piranha... Review Source DD Derrick D. Projects Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Transforming Engineering and Operations: A Game-Changer for Our Organisation" November 24, 2025 5.0 Its impact is evident in streamlined processes, improved productivity, and measurable cost savings. This investment is proving to be a strategic asset, driving engineering excellence and supporting our long-term goals. Pros The system delivers exceptional value for money and has significantly enhanced our organisation’s efficiency and performance. Shire System allows our team to track work orders, monitor equipment health, and reduce downtime effectively. Its design ensures that even new users can navigate the system without extensive training, which saves time and boosts productivity. Cons Technology is moving fast Updates – updates should be automated and not require additional resources. Switched from [Pemac](https://www.capterra.com/p/157050/PEMAC-Assets/) we wanted a more mobile system with hand held capabilities. Review Source CB Chris B. Operations Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Easy to use CMMS system for business. " January 7, 2026 5.0 We've used ShireSystems since 2018, we're still using it which says it all. I can easily create Work Orders, Purchase Orders and view our stock levels quickly. The auto re-order function is a handy reminder to enable me to hold the correct inventory. Pros ShireSystems is so user friendly, it's easy to navigate and set up for my companys use. It's a multi functional CMMS which allows me to control our business movements easily. Cons Nothing at all, i've looked into similar services from other suppliers, ShireSystems wins hands down. Alternatives considered [Own](https://www.capterra.com/p/150184/OwnBackup/) Reason for choosing ShireSystem Ease of use and integrated all our needs in one package. Review Source SH Simon H. Senior Team leader Plastics Used the software for: 1-2 years ### "positive review" January 8, 2026 5.0 Overall its a good CMMS system, great tool to manage our processes and assets around site. great experience Pros The scheduler, to be able to see what assets need to be to be maintained. The document manager, the ability to have SOP's/RA available while the task is being completed Cons the shire system provides all the functions we need currently, I feel like the mobile pro app could be more user friendly. Review Source DS Doug S. Engineering Planning Food & Beverages Used the software for: 1-2 years ### "Shire Review" January 7, 2026 4.0 The system does deliver the basic requirements however does not really reflect the requirements for a multi role business enginerring department. Pros The system does what in basic terms is required of a CMMS system. It will schedule maint tasks as required and highlight those overdue. Cons Not being able to assign multiple workers to one task & have their individual recorded hrs easily accesible Review Source AB Andrew B. Senior Lecturer Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Shire System Review" January 30, 2026 5.0 Straightforward to use easy to navigate and some what intuitive. its ability to link/embed other data such as photographs and cad data allows its application to non maintenance processes. Pros The ease of use, from the very first entry of asset details. Its simple to input data, the depth and complexity of which can be developed as familiarity with the system develops. Cons Nothing during my experience of its use. So it is difficult to critic something you have not reached the limits of. Review Source AW Andy W. Infrastructue manager Education Management Used the software for: 2+ years ### "My opinion" May 15, 2020 4.0 During Covid our interrogation of the system for compliance needs were invaluable if course the performance of the system is only as good as the information input Pros The features of this product are fantastic, we can interrogate the system for information and lodge important documentation, we also like the ability to add many users with various permissions, The asset register and locations are easy to set up Cons We would like to see a single sign on for our staff to improve the security, if we had this then more work requests can be made through the system by our 4k employees, this would enable better record keeping for work requests from all areas Alternatives considered [CAFM Explorer](https://www.capterra.com/p/126258/CAFM-Explorer/) Reason for choosing ShireSystem Price and set up options Review Source DF Dean F. Egineering Manager Food Production Used the software for: 2+ years ### "Great system" May 15, 2020 5.0 I have used Shire systems for many years and as each year goes by the software gets better Pros Easy to use and functions available for all to see Cons The mobile Pro system could be improved to make data entry easier ie reporting of reactive breakdowns. Would be great to see a simple tab for breakdown work Alternatives considered [Workmate](https://www.capterra.com/p/129969/Workmate/) Reason for choosing ShireSystem Used in the past for 20+ years Review Source MD Matt D. Engineering and Facilities Manager Food Production Used the software for: 2+ years ### "User Freindly Software" May 15, 2020 5.0 We are able to manage the assetts and work flow for 70 sites. Pros I like the fact that with quite limited training, the software is very intuititve to use. It has great functionality which is easy to exploit, and when you need some help, both the online and help desk are easily accesible. Cons We have yet to find any negatives, but we will find areas specific to our industry that may warrant feedback as we continue development our use of the system. Review Source AB Andrew B. Facilities HSE Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "ShireSystem was our first choice for computerised maintenance management system" April 20, 2021 5.0 Ensuring that work that cannot be completed, deferred, is not safety or business critical. Pros Dead easy to use, for someone like myself who doesn't use it every day. It's screens are clear and easy to navigate Cons The colour coding is not so great if you are colour blind! Review Source Response from Elecosoft April 23, 2021 Thank you for your review Andrew. Great to see feedback. GC Gheorghe C. Engineering Coordinator Food Production Used the software for: 1-2 years ### "Engeneering Coordinator" December 18, 2025 5.0 One of ShireSystem’s main strengths is its intuitive interface, which allows users to navigate features with minimal training. The system is reliable and performs well in handling daily operational tasks, helping teams save time and reduce manual work. Customization options are also a plus, as they allow organizations to tailor the system to their specific needs. Pros ShireSystem is a practical and user-friendly platform designed to help organizations manage their operations more efficiently. The system offers a range of tools that support workflow management, data organization, and process tracking, making it suitable for both small and medium-sized teams. Cons Some advanced features may feel limited, and occasional performance slowdowns can occur when handling large data sets. Improved documentation and customer support resources would also enhance the overall user experience. Review Source JP Jack P. Engineering Manager Food Production Used the software for: 2+ years ### "The Bread Factory - Shire Review" January 7, 2026 4.0 Overall I am very happy with ShireSystem, it allows use to track ongoing breakdowns and requests, while managing PPM tasks in a pretty easy way. The Request function is great, although could be tweeked - e.g. make it mandatory to add a photo. Pros How everything slots together in sync - for example building assets, assigning that to a location, assigning a task and then building the scheduler Cons The mass change function I would like to see expanded. The group change wizard isngreat but i think it should do more - with regykations such as BRC changing all the time, there are loads of standard texts we use in every task that we then need to update Review Source FH Fabiha H. Assistant Facilities Manager Facilities Services Used the software for: 2+ years ### "Shire System at Lakeside " January 6, 2026 5.0 It has been really great working on this system from nearly 10 years, its something we really rely on and agajn makes our jobs easier for us and the engineers. Couldnt have thought of a better system to use here at Lakeside North Harbour Pros ShireSystem is very straightforward and intuitive to use, which has made a noticeable difference to our day-to-day work. The system is well laid out, making it easy to navigate and quickly locate the information we need without unnecessary complexity. This ease of use helps streamline processes, saves time, and reduces the risk of errors. Overall, it has significantly improved efficiency, made tasks easier to manage, and has helped make our daily workload more organised and less time-consuming. Cons At times, the system can be quite slow, which can be frustrating during busy periods or when tasks need to be completed quickly. Delays in loading pages or processing information can interrupt workflow and reduce efficiency, especially when multiple users are accessing the system at the same time. While the system is generally easy to use, these performance issues can impact productivity and slow down day-to-day operations. Improving system speed and responsiveness would greatly enhance the overall user experience. Review Source MC Michael C. Maintenance engineer Transportation/Trucking/Railroad Used the software for: 2+ years ### "ShireSystem is highly recommended. " January 14, 2026 5.0 Software can be a bit quirky but we have learnt how to manage this. Any issues are remedied promptly without being treated like an idiot. Pros The continual improvement of the software. We have been with ShireSystem for many years when it was very rigid and could be difficult to do what you wanted but has come on a long way. Cons Synchronizing of Mobile Pro often overwrites sign off notes on database. I will often write an essay on "work done" from a desktop to get down in writing all of the background to a work order. An engineer will then sync a tablet and my notes disappear. We have learnt to sync before, during and after making notes on mobile pro but we still have issues. Switched from [CWorks](https://www.capterra.com/p/13109/CWorks/) Tested Shiresystem and liked it so signed up Review Source JM John M. Head of Engineering Logistics and Supply Chain Used the software for: 2+ years ### "Thermotraffic - John" January 6, 2026 5.0 ease of use and remains one of the easiest systems to use, easy to train others on the basics. a system always preferred from the dos version. Pros the drop down tab for work orders that was on the system in frontline, it took too long to come back. the reporting is also good and varied. Cons not having the budget management that used to be on frontline, giving monthly spends and total costs. Switched from [Pemac](https://www.capterra.com/p/157050/PEMAC-Assets/) too complicated for others to use and reporting is poor, the system was hard work. Review Source JE Jake E. Engineering Planner Construction Used the software for: 2+ years ### "Rewarding to master" January 7, 2026 5.0 Easy to pick up the basics, rewarding to master. Has streamlined site information for more users allowing more transparency. Pros User interface is simple and easy to pick up and begin using. Information can be quickly accessed. Highly customisable and allowed unified storage for important documents. Cons Sometimes the in system helper is not enough and you will need to play around to find what you need. Review Source VR Verified Reviewer Engineering storeman Food & Beverages Used the software for: 1-2 years ### "Overall good platform" January 6, 2026 4.0 It’s a good system, it has a lot of useful functions towards running a store. It has areas of improvements which would assist the user Pros How easy the system is to use and most important it’s easy to teach new users. Its a non complicated,efficient platform Cons The search function is far too sensitive as if you are searching for material but it’s not spelt the same as when the material was created then it likely won’t come up. Review Source DH David H. Facilities management Construction Used the software for: 2+ years ### "Unlocking the Potential use of Shiresystem" January 30, 2026 4.0 I think if i complete the training course again ill be able to use the system to its potential, I use it daily for basic tasks liek creating work orders, tracking reports etc. Pros its easy to edit work orders, reassign and change people's schedule to suit out programme, editing tasks and instructions is also easy to do. Cons Feel like the multi subject work groups can become confusing when trying to set them up, potentially need to complete a training refresher course. I also find when scheduling new work orders there can be a delay to them appearing on the scheduler. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.