# Page 7 | Flodesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Flodesk the right Email Marketing solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207268/Flodesk/reviews

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Flodesk

4.5 (167)

[View alternatives](https://www.capterra.com/p/207268/Flodesk/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Flodesk

## Showing most helpful reviews

Showing 151-167 of 167 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NE

Nessma E.  
Manager  
Publishing  
Used the software for: Less than 6 months

### "Pretty Templates"

June 22, 2022

4.0

Using Flodesk as your email provider will make you standout when you send an email to your subscribers because of the unique designs of their templates. You can design your own too. When it comes to pricing, it costs $38 a month with unlimited everything or $418 a year. It depends on your scale if you can afford this or if you'd like to choose cheaper options.

Pros

The best thing about Flodesk is their pretty templates. I haven't seen anything so beautiful when it comes to email templates in other providers. There's a 30 day trial too and i think you can have up to 5000 subscribers then.

Cons

It costs $38 a month with unlimited everything or $418 a year. I think you can get a better price with other providers, especially if you uses amazon SES.

Review Source

KH

Kate H.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love Flodesk! It's early days but already I can see the potential of using it."

June 8, 2021

5.0

It keeps me more organised. Weekly newsletters going out and I'm in the process of automating new customer onboarding and team training. It also means I get to use some of the ebooks and products I've created over the years as lead magnets.

Pros

Workflows and automations is what I love most.

Cons

I wish I could set up more brand colours and set up my own default fonts etc so I don't have to continuously search through them. I know about copying the email, but it would be helpful.

Review Source

CH

Christine H.  
CEO  
Online Media  
Used the software for: 6-12 months

### "My favorite, easy and great value for money and beautiful"

February 22, 2021

5.0

I only had great experiences and quick feedback and have seen it grown nicely adding features. It isn't perfect but on its way.

Pros

I love that newsletters are beautiful again. I also like that it is being built with a community and also the pricing is amazing when you are growing and have a bigger list size.

Cons

Customer service is not direct so a live chat would be great and also a service where someone walks you through the steps. I know that my clients who are beginners struggle with this and really love that feature at competitor's softwares that do the same.

Review Source

JD

Judy D.  
Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "I wish I'd remembered that you get what you pay for and what I paid for was a major stress headache"

April 25, 2022

1.0

I moved from Mail Chimp to Flodesk because the price was appealing and business was quiet. I imported my CSV file from Mailchimp and sent out the first Newsletter which went well. The first week most of the emails were delivered, the second - and for a reason unknown to me - Flodesk suspended my account and demanded we supply them with our subscriber's information, date and the exact time they subscribed, and their IP address. I've never had an issue with Mail Chimp

Pros

The price was my main driver and it appeared to be quite simple to use

Cons

My account was suspended at a crucial time for my business and I lost money as a result

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price

Review Source

ME

Michaela E.  
Network Marketing  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Highly Recommend Flodesk!"

October 12, 2021

5.0

I have had an amazing experience using flodesk my first year. I have only had to speak with customer service once JUST recently for something that was my own confusion and i was helped so fast by Sam. She cleared this up right away and i left our email conversation with not only my question answered but with the next 2 months free and a reduced cost for the lifetime of my subscription!!!

Pros

I love how easy flodesk is to use. I personally am not great at all with creating content like this but flo desk makes it SO simple it took me no time at all to figure out.

Cons

Im not sure this is a con of the software as much as its a ME problem but i do get frustrated from time to time creating my email if i want to do anything else other then filling in the blanks of the layout i chose.

Review Source

JA

Jodi A.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "Great Service!"

April 20, 2021

5.0

Pros

I love the look of my newsletters and the ease of setting them up. Automations (on-boarding) were easy to set up as well. Flodesk flows very well and is easy to work with. The learning curve isn't too bad with all the help/documentation they have. There is a lot there to support someone starting out and for someone who isn't. And for help I've needed, I have had good quick responses. They have also been honest with me about requests and I appreciate that. I'm very very happy with Flodesk. I compared a lot of services before going with them.

Cons

They could use a few more features but I hear they're coming.

Review Source

RW

Rubab W.  
Owner  
Food Production  
Used the software for: 6-12 months

### "Best convenient way of connecting with Clients"

September 14, 2021

5.0

Pros

Minimal interface/ease of use/user friendly

Cons

limited layout/blocks, not a con - would be nice to have more layout options / new options.

Review Source

CC

Courtney C.  
Ministry  
Religious Institutions  
Used the software for: 6-12 months

### "love flodesk"

September 27, 2021

5.0

Pros

HOW PRETTY IT IS! Their customer service! How easy to use it is! Love the forms

Cons

Don't have any dislikes! Everything is wonderfully organized and if I ever need help they have amazing customer service!

Reason for choosing Flodesk

Because they gave me the locked in beta pricing and I love how easy it is to use and how beautiful it all is!

Review Source

MD

Muhammad D.  
seo expert  
Computer Software  
Used the software for: Less than 6 months

### "Great, easy and Powerful software"

September 5, 2022

5.0

My overall experience have been positive. I love this software. there is no excuse of this software.

Pros

it is very easy for use and user friendly software. I have been loved for this software for how make to email beautiful. ease of use and excellent template option, great tools and simple dashboard. it is professional designed and standard.

Cons

it is surprised weren't feature. it is limited ability in what you can do within template themselves.

Review Source

AS

Amanda S.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Flodesk wins every time"

April 23, 2021

5.0

I've used many email marketing tools in the past, but Flodesk has been by far my favorite. We recommend all of our clients to use it too.

Pros

Flodesk has great layouts that make it easy to put together beautiful emails. Their customer service is always willing to help.

Cons

It's missing some advanced features that other software platforms currently have, but they seem to always be improving.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Usability

Review Source

GW

Gwen W.  
Consultant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Flodesk is the best!"

April 30, 2021

5.0

Excellent experience. The product is great and the customer service is wonderful.

Pros

It’s so visually appealing, high quality, and easy to use. I get so many compliments from my subscribers!

Cons

There are some functionality things that I wish were more customizable, but it’s very minor things.

Reason for choosing Flodesk

It’s prettier, easier, and doesn’t discriminate against sex educators

Review Source

JW

Jessie W.  
Designer  
Design  
Used the software for: Less than 6 months

### "Great concept. Terrible customer service. "

February 21, 2021

4.0

Pros

Easy to create aesthetically pleasing emails.

Cons

Customer service is seriously lacking. Account can easily get “flagged” for no reason. We have not even sent an email yet and can’t because our account was flagged for unusual activity. How could there be unusual activity if we have not even sent an email? Customer service was not helpful at all. Told us to verify our domain but the CNAME records they gave us were ineffective. Customer service was unpleasant and made us feel like a burden.

Review Source

SF

Sara F.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The best support "

February 11, 2022

5.0

The support team is amazing. The templates are beautiful. The ease of use is wonderful. Highly recommend.

Pros

The ease of use and the beautiful templates.

Cons

I Don't have one yet. Everything has been really easy to use so far.

Review Source

ML

Mitchell L.  
Product Marketing Manager  
Accounting  
Used the software for: Less than 6 months

### "Very intuitive for email creation"

April 19, 2022

3.0

Overall, generally positive. It does the job and can be pretty good with design.

Pros

The best part about Flodesk is email creation. Drag and drop utility is a nice to have and allows for quick creation.

Cons

I don't like that there are no flows in Flodesk. There should be integration and abandonment flows that are technical, but easy to set up.

Switched from

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Client desire

Review Source

KO

Karagan O.  
Owner and Founder  
Retail  
Used the software for: I used a free trial

### "I love this system but unfortunately can’t use."

April 4, 2024

5.0

Pros

I signed up to flow desk because I absolutely loved their templates. They made modern templates that were super easy to implement, which is something that klaviyo lacks. The pricing was so much better.

Cons

Unfortunately, after setting up some of our emails… We were informed that you cannot use Flo desk as a supplement company so we had to discontinue

Review Source

RV

Rachel V.  
Director and Acupuncturist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent Customer Service and Product "

August 10, 2022

5.0

Fantastic - customer service, went above and beyond with my needs - I am already recommending Flodesk to friends of mine with Small Businesses.

Pros

Easy to use, Professional design standard, Great analytics, Easy to transfer from previous email campaign platform.

Cons

None to currently note. Would love if it integrated with Cliniko

Review Source

JH

Joey H.  
Entrepreneur  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love Flodesk"

April 27, 2021

4.0

Pros

I love the beautiful, modern, and professional templates. The minimalist approach and format makes it user friendly. I can build an entire strategy not just an email.

Cons

Sometimes it’s too simple and I need more detail. Flodesk University has helped close those gaps.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The templates were more desirable and the program was easier to use.

Review Source

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