# DingTalk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DingTalk Software - reviews, pricing plans, popular comparisons to other Collaboration products and more. Source: https://www.capterra.com/p/207285/DingTalk --- # DingTalk Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DingTalk ## What is DingTalk? Collaboration platform that helps businesses streamline communication via audio/video calls, messaging, live streams, and more. ## What is DingTalk used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DingTalk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://us.alibabacloud.com/&name=DingTalk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DingTalk 4.6 (16) VS. [4.7 (24,066)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (16) Ease Of Use 4.6 (22,621) Value For Money 4.8 (10) Value For Money 4.5 (15,203) Customer Service 4.4 (12) Customer Service 4.4 (13,467) ## DingTalk alternatives [4.5 (13,553)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,961)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,508)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,548)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [View all alternatives](https://www.capterra.com/p/207285/DingTalk/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Commenting/Notes Leave comments and notes on documents for others to view Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat DingTalk 16 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Plan and coordinate all the resources, costs and time needed to execute assignments Engage in direct, instant messaging with customers, users, etc. Digitally share screen view with others View messages sent by both parties during the chat conversation Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.3 (16) 4.3 Based on 16 reviews ## Pricing Value for money 4.8 (10) ### Starting price Contact vendor for pricing Free trial available Value for money 4.8 (10) 4.8 Based on 10 reviews ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Redmine](https://www.capterra.com/p/212445/Redmine/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (12) 4.4 Based on 12 reviews ## User reviews Overall rating 4.6 Based on 16 reviews Filter by rating 5(12) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent SL Sixto L. Educator Education Management ### "DingTalk Life" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2023 Overall, it was a lifesaver when all other video conferencing software raised prices. I was the go-to for online classes, homework submissions, file sharing, video conferencing, and even personal calling for free. Pros What I like the most about DingTalk are the ease of use and unlimited video upload, clear audio and video calls, attendance at work, and file sharing. Cons In more than 2 years of using DingTalk, I don't find any cons according to my workflow and work habit. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) When Zoom removed the personal account and deleted accounts, DingTalk was the best alternative. It turned out, it's the best software for educators like me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Gino D. Audit Staff Construction ### "Recommended in internal communication and project management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 19, 2023 This program is good in terms of office administration, in my time using this I dont encounter problems except for the bugs, but overall this is an easiest way to do office approval, attendance, to do list and many more. Pros Some features of dingtalk is really helpful in office administration, we used ding talk as our attendance checker, from there in each of our login in we time in and then make a picture of ourselves so this is good because its really secured for the data gathering of time keeper. Also . when we have a projects that we need to be approved and proceed to our superiors with just one click approvals are good to go, paperless. Cons Sometimes its get buggy but maybe because of internet traffic and load of data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Miguel R. Business Development Mngr Information Technology and Services ### "Very good group and internal communication tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2022 None, the visual arrangement of messages helps a lot in group chats is the best Pros The group communication option is excellent, as well as in the chat group that is created, you can create document content folders and the group users can download them when they decide. Cons None, the visual arrangement of messages helps a lot in group chats is the best Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Ali Akbar A. Manager Music ### "Good application for small bussiness management" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2021 Good application for managing small bussiness Pros \- make appointment, schedule, attendance list for your small bussiness Cons GUI is not easy to undestand, too Many feature so u have to learn each of it first.. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Trevor L. Master Teacher and Remote Teacher Trainer E-Learning ### "DingTalk - very useful but is losing ground to telegram" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 15, 2021 The company switched to Telegram and I appreciate the change. Pros DingTalk has great features and allows team members to easily communicate and share files. Cons I did not like the customer support for this product. When my team experienced a problem, we had difficulty resolving the matter quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Business development officer Accounting ### "DingTalk/ Make your communication easier." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 6, 2021 I have been using this app for my office's group meetings and its very smooth. it has many features for a person to successfully conduct a group meetings. also, it has salient features for academic use. its an amazing app. Pros It is very easy to use and the app provides quality of video call. Private chats in it makes video conference more entertaining, it's very applicable for professional purpose. Cons It takes too long to login in mobile phone, also it's not smooth in poor network coverage area. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Accountant Accounting ### "DingTalk- Have easy video conference " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 21, 2021 I have been using this for my office purpose, and we are having our meeting very smoothly. Pros I like features of app, I can communicate with my friend easily during group video call and app runs very smoothly Cons It's working well in my s7 edge but now it's crashing frequently, so it's making me install and reinstall again and again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Intern Banking ### "Dingtalk" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 30, 2021 It's worth learning Pros It's user friendly, it is very advanced and involves the interaction with the customer Cons Sometimes it is troublesome and user might get disturbed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Software Engineer Computer Software ### "DingTalk: Easy Communication" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 27, 2021 Overall experience was good. I liked the software but has not used for a long time. Pros Almost the feature of Ding talk is attractive and fine. Some of them are given below: 1) Easy to share large files and communicate. 2) I feel handy for live streaming through Ding talk. 3) Easy connection through QC reader is also another attractive feature to me. Cons The features that can be improved are given below: 1) Sometimes languages changes and it can be weird for user 2) Theme is not so attractive and user cannot select custom theme. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Primary school teacher Education Management ### "Ding- a good means for communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2021 I love this app, I use this for tutoring my students privately and even for our women cooperative group, it has good salient features Pros A very good app to use in medium network quality without any interruption and more features for online classes and private chats with office colleague Cons It often takes too long to log in, making user late in meetings Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/207285/DingTalk/reviews/) Popular comparisons [Slack vs DingTalk](https://www.capterra.com/compare/135003-207285/Slack-vs-DingTalk)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)