# Page 16 | Seamless Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Seamless the right Contact Management solution for you? Explore 484 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207295/Seamless-AI/reviews

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Seamless

4.5 (484)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 16 - Reviews of Seamless

## Showing most helpful reviews

Showing 376-400 of 484 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jacob B.  
account executive  
Wireless  
Used the software for: 6-12 months

### "i love seamless "

April 17, 2023

5.0

easy and peaceful

Pros

the easiness of the app.it is very user friendly.customer service is amazing.

Cons

nothing really. it is a great tool to generate business

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

job

Review Source

VR

Verified Reviewer  
VP of Sales and Marketing  
Information Technology and Services  
Used the software for: 2+ years

### "One of the best resources for finding accurate prospect/lead contact data."

February 9, 2023

5.0

Pros

The cost/benefit of this tool is one of its standout attributes. The data accuracy is as good if not better than all the other competitors I have used.

Cons

On occasion, there are hiccups in the platform which require logging back in and refreshing, or even waiting for a bit to run search. There is also some learning curve with the auto-populate for Company Name searches.

Alternatives considered

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Review Source

VR

Verified Reviewer  
Business Development Associate  
Computer Software  
Used the software for: 6-12 months

### "Good tool for lead generation"

March 12, 2023

4.0

The experience is good, it makes my prospecting very easy. Though they claim it is AI-generated and double-checked email IDs, I still get bounces. They also sometimes provide same percent of validation for two different email IDs

Pros

The chrome extension that helps to easily import LinkedIn leads in a single click is a very helpful feature of the product.

Cons

The database of the tool isn't as accurate as Zoominfor for the US region

Review Source

Greg L.  
Sales Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very Un-impressed"

February 19, 2021

1.0

Still waiting on training, Account Manager who sold the system quit with no-one taking their place to provide scheduled training for team, had to reschedule. I am hit up by AE's and BDR's via email and phone, they don't realize I am a customer. Appears that the dashboard is filled with useless upsells. Hate to say it but you get what you pay for (and that is questionable in the case of this tool).

Pros

Companies do appear when searching them, they have no information on them but they are in the DB

Cons

Oh where to begin... Poor onboarding Lack of support and turnover Lack of data (little to no phone/email capture on contacts, locations not having addresses or phone) Poor organization of data, contacts not in any logical order (first/last name, function, hierarchy) Extensions created are glitchy, Advertises connection to CRMs however when looking at contact record within CRM the Chrome extension doesn't take you to its own data on that contact Non intuitive UI, performing a search on a company it pulls up results, then you have to select the company and hit search again That's all I have for only one week of use.

Switched from

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Costs

Review Source

SS

Samuel S.  
Director of Channel Sales  
Computer & Network Security  
Used the software for: 6-12 months

### "Seamless AI - Review"

February 4, 2022

4.0

I do feel I was overpromised results which makes sense based on their marketing materials, but it does perform the basic functions I need it to, and we get good numbers off LinkedIn. We basically only use it to pull numbers off LinkedIn and it is great for that, so lists are super clean.

Pros

That you can easily get phone numbers off of Saved Linkedin Lists.

Cons

You can only get 25 at a time. You can't easily pull huge lists.

Alternatives considered

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[Lusha](https://www.capterra.com/p/198383/Lusha/)

Reason for choosing Seamless

Zoominfo didn't seem to have good info on SMB market. Lusha seemed to be the same as Seamless.

Switched from

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

We weren't using ZoomInfo that much

Review Source

VR

Verified Reviewer  
Partnerships Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Ease of use "

April 17, 2023

4.0

Pros

Ease of use and large size of the collectable database.

Cons

Company phone numbers are often given in place of personal mobile numbers.

Review Source

SD

Simone D.  
BPA  
Human Resources  
Used the software for: 1-2 years

### "It has saved me time and I couldn't do my job without it"

August 5, 2021

5.0

My experience has been great and I always receive help whenever I need it from the Team. \[SENSITIVE CONTENT\] was extremely helpful when he initiated this process with Insperity BPA's.

Pros

The features that I like most if that I can retrieve my prospects from Sales Navigator and I am able to export directly to Seamless. I am able to get information in a consolidated manner and pertinent details necessary to dive deep into the prospect's ecosystem and become more familiar with the opportunity.

Cons

Sometimes the toolbar extension does not appear on my toolbar and I have to reinstall it. It may not be a seamless problem but a system problem.

Review Source

JC

Joseph C.  
Account Executive  
Human Resources  
Used the software for: 1-2 years

### "I wish I knew about Seamless sooner"

August 5, 2021

5.0

Pros

Seamless AI is the greatest list creation tool I have ever used. Since using seamless AI I have increased the amount of accounts added in my name from 37 accounts daily to 89 using seamless. Fully integrates with Linkedin or can go directly to the company website and have Seamless in your extension. Pulling your contacts is a breeze and can now customize your own reports to get exactly the fields you need. If you are in sales and need to create your own lists, Seamless AI is an absolute must.

Cons

After 14 months of use I can say confidently there is nothing about their product I do not like.

Review Source

MG

Mike G.  
Partner  
Information Technology and Services  
Used the software for: 1-2 years

### "Shady business with auto renewing contracts"

January 24, 2024

1.0

Absolutely horrible, their customer service is absolutely garbage and they don't help at all.

Pros

When we initially purchased it seemed to work well but after a few weeks we realized that you have to scroll through hundreds of pages since it lists about 25 contacts for the same company per page. It's a horrible system and waste of money

Cons

The search functionality is utter garbage and shows far too many of the same companies per page.

Review Source

BF

Bryan F.  
President  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Seamless is a standout product. "

February 6, 2024

4.0

I have known about seamless for quite some time and have recommended it over and over again to many clients and business owners across the states. I was thrilled to get an opportunity to leverage it for our business. Due to our very niche offering, we couldn't fully utilize the value of the intent feature. After some exploring, we discovered it was not a seamless issue. Aside from that small hiccup, i have to say the best part of seamless was the customer care they provide. Special shout out to \[sensitive content hidden\] for taking a lot of time to work with my organization to provide not only training, but best practices to generate the best results possible with the features that did pan out for us. That experience is what will keep me shouting the good graces of seamless. If the Seamless leadership checks these comments, please know you have gems with these two gentlemen.

Pros

Ease of use customer service innovation customer service (deserves to be mentioned twice)

Cons

Great product, did not work well for us as a very niche business.

Review Source

EO

Ed O.  
Business Performance Advisor  
Human Resources  
Used the software for: 1-2 years

### "Seamless is a must have for prospecting"

August 17, 2021

4.0

I would not like a day without Seamless. Thankfully there haven't been any situations that I haven't had access to the system.

Pros

How quickly I can find the right people using Linkedin, get them into my database Hubspot and get them into a prospecting cadence.

Cons

Phone numbers are not reliable. There have been many instances where the company phone number was incorrect. Contact phone is never reliable.

Switched from

[Lead411](https://www.capterra.com/p/229328/Lead411/)

Unlimited downloads, Lead 411 only gave me 100 per month, faster to get contact and company information

Review Source

EE

Emeka E.  
Business Development Executive  
Telecommunications  
Used the software for: 6-12 months

### "Average Lead Generation Machine"

April 11, 2023

3.0

Overall would be average. For the business to re-update the old leads contact email

Pros

Near accuracy of the tool and ease of use

Cons

Bit pricey and a good number of lead's contact details weren't correct

Reason for choosing Seamless

The \[sensitive content hidden\] of the business choice

Review Source

CB

Cydni B.  
Service Admin  
Financial Services  
Used the software for: 1-2 years

### "Good lead resource"

April 20, 2023

4.0

Pros

Searching by categories such as industry, title, company size, etc.

Cons

Functionality of searching takes too long

Review Source

Jordan H.  
VP Sales  
Information Technology and Services  
Used the software for: 2+ years

### "Would not recommend "

November 7, 2023

1.0

Always get an answer on the sales line never on the customer service side. Called to cancel service was told I was all set then charged again for it and then told sorry you need to submit written request.

Pros

Nothing at all. I would not use this product for any reason moving forward.

Cons

The support and general business practices.

Review Source

MG

Megan G.  
Business Development Manager  
Events Services  
Used the software for: 1-2 years

### "Saved my sales team!"

April 20, 2023

4.0

It's helped my team expand their book of business exponentially, and therefore we're booking more meetings than ever.

Pros

It enables us to create contact lists with ease and ensure that we are getting high quality data, not wasting precious emails in inboxes that will never be seen.

Cons

It can have some lag and get stuck sometimes, but it is usually resolved fairly swiftly.

Review Source

MT

Mark T.  
CEO  
Computer Software  
Used the software for: 2+ years

### "BEWARE! They don't let you cancel!!!"

September 15, 2023

1.0

I used Seamless for 2 years. As my anniversary approached, a salesperson reached out to me by email, at which time I told him I did not want to renew. He argued with me. He would not cancel my account. I have a ton of emails to him to prove it too. So I canceled the credit card I signed up with to prevent another charge prior to my anniversary. Somehow, they were able to place a charge on my new credit card, without my permission, with the CV code, and without a chip. The worst part here is that NO OTHER COMPANY OR PERSON knew of this credit card.. so they found out the information, and pushed a charge through without my permission, and with a card I never authorized them to use. That's wrong, fraudulent, and stealing from me however you look at it. They don't respond to emails from me, and when you call to speak to accounting, you can't, you only get sales or support. PEOPLE, YOU HAVE OTHER CHOICES. That's all I will say at this time.

Pros

It works most of the time. It was pretty easy to use.

Cons

It didn't always find information. It doesn't come back and fill in the missing info when it does.

Review Source

BB

Bart B.  
Regional Alliance Manager and Business Development  
Computer Software  
Used the software for: 1-2 years

### "Seamless Success "

September 6, 2022

5.0

Good service. Options to customize the information.

Pros

Provides detailed customer contact information.

Cons

Does not directly import into my CRM. I have to download to a CSV and upload to CRM.

Review Source

SC

Steve C.  
Sr. Director, Business Development  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Review of Seamless ai"

August 5, 2021

4.0

Good overall. At least you can capture lead info fast and immediately import into Salesforce. It's about 70 to 80% accurate as far as phone numbers go.

Pros

Very simple to use and fast to implement. Get contact info immediately on leads in LinkedIn / SalesNav, and sometimes off a website.

Cons

websites: not as good using website, and website leads capture also don't function as well as does LinkedIn.

Reason for choosing Seamless

Have a friend I used to work with who is at Seamless - \[SENSITIVE CONTENT\].

Review Source

VR

Verified Reviewer  
Account Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Indispensable to a Sale Rep"

August 5, 2021

5.0

Excellent. Don't change a thing. Its flawless.

Pros

Seamless ai has one of the best sourcing systems I've ever seen. I cant do my job successfully without it!

Cons

Nothing. Seriously we cant find anything we don't like about Seamless AI>

Switched from

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Price and quality of service.

Review Source

MP

Maria P.  
Recruitment Manager  
Market Research  
Used the software for: 6-12 months

### "Seamless Review"

April 17, 2023

4.0

So far i like it just need to improve on the quality of the data.

Pros

I like that it gives you 1000 access daily, but some emails are useless and worth it.

Cons

The emails are not verified and not working. Not good at building your email domain.

Reason for choosing Seamless

User friendly and goo for bulk lead gen.

Review Source

Kurt M.  
Relationship Manager  
Financial Services  
Used the software for: Less than 6 months

### "Seamless.AI is a great prospecting research tool for finding new business"

August 5, 2021

5.0

Seamless.AI is helping me add to my pipeline more sales prospects that I will work on converting into closed sales. This product is great and would highly recommend it to anyone in sales.

Pros

I like the integration with Salesforce and Outreach. Outreach is easier for me, as it helps with the contact management as an opportunity is opened and then moved into Salesforce.

Cons

It's rare when it happens, but some contact information is duplicated, or there are missing phone numbers and I have to check the website for the right person, phone number or email address.

Review Source

KP

Katrina P.  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "This has been super usedful and allows me to get a lot done in a short amount of time. "

August 6, 2021

5.0

Great experience, and very useful tool. with all the movement in the market lately, I was very impressed with how up to date the info was as i see contacts moving within my industry.

Pros

I need to look for a particular contact type in particulart industry and this helps me segment very easlly and create valuable lists.

Cons

I think it is fantasic for the cost, only thing i miss is Intent data, but that is so much more expensive. I stuck with this.

Switched from

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Cost and service

Review Source

SK

Sydney K.  
SDR  
Information Technology and Services  
Used the software for: Less than 6 months

### "Syd Seamless review "

April 20, 2023

2.0

Pros

Integration process was smooth and learning how to navigate the product

Cons

Import trouble and pulling in good quality leads

Switched from

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Was not happy with the data

Review Source

KD

Kevin D.  
Enablement  
Internet  
Used the software for: 6-12 months

### "Expensive and Limited"

February 22, 2021

1.0

Poor experience and little support to resolve our issues. We received no onboarding even when mention on call. COVID 19 took out our business and it was near impossible to negotiate or even get in communication with their team.

Pros

Integration was seamless to our CRM The Gong feature

Cons

Integration and proper mapping did allow custom field properties. We could not capture and tag what was entering our CRM. Deceptive sales process. Was not informed of the mandatory 60 day notice to cancel services. If you fail to inform them, they auto-renew you on another annual term. Poor Support Services during COVID, our business went out of business and continued to charged the credit card on file. Communication with a member of their team was long and would result on being deferred to another department for resolution. Limited database and user function. We were limited to only searching 10 companies at a time.

Alternatives considered

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[Lusha](https://www.capterra.com/p/198383/Lusha/)

Reason for choosing Seamless

The competitive pricing made Seamless worthwhile. However, you receive what you pay. Zoom Info is worth the investment, as it provides a more robust system with better detail, accuracy and quantity.

Review Source

PR

Petar R.  
Director of Marketing and Sales  
Computer Software  
Used the software for: 1-2 years

### "Amazing lead generation software"

April 11, 2023

5.0

It's great and affordable tool for email marketing. Helped us bring few enterprise customers!

Pros

It's very easy to use with LinkedIn, which we use as a source.

Cons

I think Seamless team can work more on interface and make it even better for users.

Review Source

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