# Page 17 | Seamless Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Seamless the right Contact Management solution for you? Explore 487 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207295/Seamless-AI/reviews --- Seamless 4.5 (487) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 17 - Reviews of Seamless ## Showing most helpful reviews Showing 401-425 of 487 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SK Sydney K. SDR Information Technology and Services Used the software for: Less than 6 months ### "Syd Seamless review " April 20, 2023 2.0 Pros Integration process was smooth and learning how to navigate the product Cons Import trouble and pulling in good quality leads Switched from [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) Was not happy with the data Review Source KD Kevin D. Enablement Internet Used the software for: 6-12 months ### "Expensive and Limited" February 22, 2021 1.0 Poor experience and little support to resolve our issues. We received no onboarding even when mention on call. COVID 19 took out our business and it was near impossible to negotiate or even get in communication with their team. Pros Integration was seamless to our CRM The Gong feature Cons Integration and proper mapping did allow custom field properties. We could not capture and tag what was entering our CRM. Deceptive sales process. Was not informed of the mandatory 60 day notice to cancel services. If you fail to inform them, they auto-renew you on another annual term. Poor Support Services during COVID, our business went out of business and continued to charged the credit card on file. Communication with a member of their team was long and would result on being deferred to another department for resolution. Limited database and user function. We were limited to only searching 10 companies at a time. Alternatives considered [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[Lusha](https://www.capterra.com/p/198383/Lusha/) Reason for choosing Seamless The competitive pricing made Seamless worthwhile. However, you receive what you pay. Zoom Info is worth the investment, as it provides a more robust system with better detail, accuracy and quantity. Review Source PR Petar R. Director of Marketing and Sales Computer Software Used the software for: 1-2 years ### "Amazing lead generation software" April 11, 2023 5.0 It's great and affordable tool for email marketing. Helped us bring few enterprise customers! Pros It's very easy to use with LinkedIn, which we use as a source. Cons I think Seamless team can work more on interface and make it even better for users. Review Source BK Bob K. Sr. Enterprise Account Manager E-Learning Used the software for: Less than 6 months ### "Great Overall Value, Needs Some Improvements" August 5, 2021 4.0 I really like it and I use it every day. There are definately some things that Zoom.info provides that would be helpful, particularly the org. charts but I have to say overall I am very pleased, it works for me. Pros It succesfully pulls the leads I'm looking for and gives excellent contact information. It's interface with Salesforce to upload data is awesome. I like that gives alot of data on emails and let's you know if the email is good or risky and it is usually correct. Cons It's not always current information, sometimes I've found the data to be off by six months. I remember the salesperson saying it can be off by a few weeks but when it's off it's off. The emails to me should be more current, I still get far too many emails that are say 90% that are no good. Review Source JA John A. Account Executive Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "What a time saver....." August 5, 2021 5.0 I first used Seamless based on referrals from two other colleagues. I used a free trial and found it super helpful. Recently I joined a new sales team and the company has a paid account. I the solution is super helpful and saves me time finding the phone numbers of contacts. Only since joining the new company have I used Seamless for finding contacts as well. Previously I knew who I was contacting. Pros I like that I can get accurate cell phones of c-level, and vp-level executives. Cons Seamless is great at getting the names and phone numbers & emails of executives in larger organizations. Smaller companies are more difficult to find contacts. Review Source GF Gabriel F. New business Apparel & Fashion Used the software for: 6-12 months ### "Seamless Worthless" October 4, 2021 1.0 Search for new potential customers is useless by mean of Seamless.AI. Results included more leads for any kind of industry or business area, than for my specific search Pros Most leads came from LINKEDIN sales. Beside, the search result were meaningless. Cons Inaccurate misleading information. Takes a lot of effort and time to sift the leads pertinent to your search. Lots of garbage mixed with little actual potential leads. Inaccurate contact information, leading to gigantic email bouncing rates. BEWARE : TO END AND CLOSE YOUR CONTRACT,AFTER A PAINFUL YEAR OF USELESS AI, YOU NEED TO NOTIFY 60 DAYS IN ADVANCE. OTHERWISE, YOU ARE ENGAGED FOR A NEW RIDE, PAYED FRO YOUR POCKET!!! GOOD LUCK Review Source TK Troy K. Director of Sales & Client Success Marketing and Advertising Used the software for: 6-12 months ### "Robust contacts and seamless intergation with Salesforce" August 5, 2021 4.0 Very positive--one of the best lead gen capture products our team has found! Pros It is very easy to find contacts via other platforms like LinkedIn Sales Navigator and then to import them into a Salesforce database with a single click. In addition, the contacts are generally very up to date and are vetted for accuracy prior to being provided. Cons Sometimes contact information is outdated or incorrect. In these cases, there aren't really any remedies to the issue than to try to find the accurate information on another platform. Switched from [ZoomInfo Operations](https://www.capterra.com/p/253448/ZoomInfo-Operations/) The contacts in RingLead were often outdated or incorrect. In addition, the platform did not integrate well directly with Salesforce and took an exceedingly long time to populate. Review Source ES Ed S. CVO Marketing and Advertising Used the software for: 2+ years ### "Excellent resource to target companies and contacts for lead generation" June 2, 2022 5.0 Experience has been great Pros Easy to use and great combination using Linkedin to target your Ideal Client Profile for account based sales Cons The search results are not always 100% complete Alternatives considered [DiscoverOrg](https://www.capterra.com/p/225636/DiscoverOrg/)[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) Reason for choosing Seamless Lower monthly investment Review Source MM Michael M. GM Marketing and Advertising Used the software for: 2+ years ### "I'm pretty happy w/ your product" August 5, 2021 4.0 Good Pros I find your intelligence fairly accurate. Also, price was a big deciding factor. Cons My biggest issue is the interface. You waste a lot of landscape with unimportant features. The search field window (the most important area in my opinion) is too small and constantly minimized... and a pain in the ass to navigate. Customer service could be better. Also, I don't think you allow my CRM integration. I use Sharp Spring Reason for choosing Seamless Price. We did not have a big budget. Though I think some of your competitors provide more robust information and accuracy...it comes at a much higher price point. Review Source NM Nick M. AE Security and Investigations Used the software for: 1-2 years ### "Poor data quality" October 8, 2021 1.0 Seems like an OK tool at first. When you call the phone numbers you get from seamless many are completely wrong. And you won't know until you've called several times and reached someone to tell you that. The email data appears to be a mashup of a contact name and the completely wrong company. Very rarely is the email address accurate. Pros Easy to use. Useful if the people you are hunting have a LinkedIn profile. Cons Data accuracy is a huge problem. I used it primarily to gather direct phone numbers and emails. The vast majority were inaccurate. The sales reps position seamless as a monthly fee but you actually have to sign up for 12 months minimum. Review Source DR David R. Sales and Co-Founder Information Technology and Services Used the software for: Less than 6 months ### "Real AI for Sales People " August 5, 2021 5.0 Seamless.ai has empowered our prospecting and generated new revenue. Pros There are only three things a salesperson should do, everything else is a waste of time: Prospect, Present and Follow Up. Reality is we have other responsibilities for success. Effective prospecting is the engine to present and follow up. Panacea for a small company is a prospecting mechanism so effective 80-90% of the sales team's time is spent selling! Seamless.ai has put prospecting for our company on hyperdrive. Keeping the team focused on the highest potential contacts has been critical and any user should focus on it. The hidden gem is the scoring of the potential accuracy of an email address, phone number, etc... Cons Would like to have columns of list, where the companies or contacts can be viewed across industry or role. Review Source DK Dastin K. Founder Program Development Used the software for: 6-12 months ### "rice, Quality, and Everything you need for a Start-UP" October 17, 2020 5.0 It was the only platform that offered a functional lead generation platform with unlimited leads. Pros Often in life you get what you pay for. But what happens when a market is extremely price inflated and you have a great business model? You get Seamless.AI. There is range of product configurations ranging from that of a single-user to enterprise level. All of which are competitively priced. Seamless.AI has over 7 million leads in their database fully searchable by name, keywords, company, title, and many more. The integration between Seamless.AI and CRM systems such as Zapier, Salesforce, and Hubspot is customizable and simple to use. Cons It can become time consuming cyphering through results. Reason for choosing Seamless The immediate value of the purchase. Review Source NM Nick M. President of Operations Defense & Space Used the software for: 6-12 months ### "AI Seamless Review after 6 months" April 18, 2023 4.0 Developing a lot of leads, excited to see where it goes. Pros The ease of data scraping makes it very appealing Cons Validation of contact information and date of last verification would be helpful Review Source DM Dallin M. AE Computer Software Used the software for: 1-2 years ### "Seamless is what you've always wished you had" August 5, 2021 5.0 Love it. Would buy it at any other company I go to in my career Pros Seamless makes prospecting on Linkedin actually enjoyable, quick, easy, efficient. Words you never thought you'd say about propsecting. Literally seamless to go from Linkedin to salesforce to email outbound campaigns Cons Seamless can be a little finicky at times and i have had to reinstall the chrome extension a few times to correct it Review Source JF John F. Sr. Sales Executive Insurance Used the software for: 6-12 months ### "Would like to see more bulk download capability for the same money." August 13, 2021 4.0 It has been pretty good. I like the chrome add in and use it every day. Pros Ease of use. I like the fact that it is an add in for Chrome. The add in works well. Cons Charging more for bulk download. I wish I was able to grab an industry and pull large groups of contacts within and industry without having to pay additional dollars. Review Source LM Lauren M. CEO Automotive Used the software for: 6-12 months ### "HORRIBLE experience. " December 9, 2020 1.0 HORRIBLE. DO NOT PURCHASE THIS SOFTWARE. YOU WILL REGRET IT. Pros I can't think of a worse experience with a software product (and I have purchased a lot of tools in the past). Not only was this tool incredibly inaccurate, but what really gets me is even on a monthly subscription you HAVE to sign a year contract. Here is the real kicker, they also require a 60-day notice of renewal cancellation but no one will respond to you when you try to cancel, so you better give yourself a 30-60 day window BEFORE that period even begins. I took off my payment info and now I have a collections person calling? WHO DOES THAT. Maybe you should spend more time/resources improving your technology rather than harassing unsatisfied customers. So gross. Cons everything. The worse customer service experience I have ever had. Review Source JH Jonathan H. Strategic Account Executive Marketing and Advertising Used the software for: 6-12 months ### "Love it!" April 11, 2023 4.0 It has been great. The new features that have rolled out since I've been a user have been meaningful and impactful. Pros I love how easy is it to find contacts in a specific industry. Cons Sometimes there are glitches that force you to start over the search or refresh the page. Review Source NB Nathaniel B. Operations Director Environmental Services Used the software for: 1-2 years ### "BEWARE of their Abysmal Customer Service and Cancellation Policy" July 5, 2023 1.0 I have submitted multiple tickets with no response... Also you MUST confirm that you receive a receipt of your cancellation otherwise you are on the hook for one more year of payments. I cancelled but didn't check my email for a receipt and continued to be billed for another year. Pros the quality of the contact enrichment data Cons Their customer service and 60 day cancellation policy. Alternatives considered [LeadIQ](https://www.capterra.com/p/155935/LeadIQ/) Reason for choosing Seamless the quality of the contact enrichment data Review Source KF Kyle F. Business Development Specialist Health, Wellness and Fitness Used the software for: Less than 6 months ### "A Truly Great Product, Inexpensive Lead Capturing and Generation" April 17, 2023 4.0 My overall experience with Seamless.AI has been fantastic, it is a great tool and has increased our outreach tremendously. Pros The aspect about Seamless.Ai that I like the most is the simplicity of the software, it is incredibly easy to use. Cons The thing I like the least about Seamless.AI is that there is no indication of the contact info the lead has before you use a credit to view, sometimes contacts have no info at all. Reason for choosing Seamless Cost to Content Ratio Review Source KC Kevin C. Director of Resourcing Services Information Technology and Services Used the software for: 6-12 months ### "Solid Tool for Lead Generation! " April 24, 2023 4.0 Tool does what it should and does it well. Kudos to the support team: When we first started using the seamless add on it was interfering with our LinkedIn Recruiter messages. The technical support team at seamless did a nice job getting this issue to the engineering team and successfully resolved our problem. Pros Seamless allows myself and my marketing team to quickly gather contact info for prospective clients. I love how easily it integrates with LinkedIn and LinkedIn Recruiter Cons My only gripe is that I think it would be nice to have better team collaboration within the tool. Review Source GK Gurkan K. CEO Computer Software Used the software for: Less than 6 months ### "Customer support is useless" April 9, 2021 1.0 You cannot use Seamless on a different browser tab. They unlock your account for 24 hours. There is a one-user limit but there is no info about the multiple browser tabs on the same laptop. The only customer support option is email. You cannot call them, you can ask for help online. You have to post an email and wait for hours if you need to unlock the account. I don't know why but the system can lock your account without any reason. Pros Unlimited search with contact info with a fixed price is good. Cons You cannot use Seamless on multiple browsers. The system detects each browser as a different user and locks the account for 24 hours. Reason for choosing Seamless for its unlimited search feature. Switched from [Apollo.io](https://www.capterra.com/p/158696/Apollo/) Seamless randomly locks my account for 24 hours. The customer support is useless. Review Source Andrew N. Owner Marketing and Advertising Used the software for: 6-12 months ### "If I could give it 0 stars I would " December 11, 2023 1.0 Horrible. I cannot express enough how terrible my experience has been. Pros Nothing. Not functional, not even a beneficial product at all Cons Everything. The data is inaccurate, their customer service is terrible. They really try to lock you in to a year subscription because they know if you stay month to month you will quit using it. Review Source AH Andrew H. Snr Director APAC Region Information Technology and Services Used the software for: Less than 6 months ### "Seamless Helps find direct dials" August 10, 2021 3.0 Ok. An every day tool for us, but it has room for improvement for users outside of the US. Pros Seamless.AI has been crucial for us to find direct dials and contact data for people we wish to target for our clients. Cons Seamless.AI has fallen in usability with it's ability to easily extract information from SalesNav reduced in the latest SalesNav iteration. Seamless.AI in house search features do not allow filtering on country of origin, proving search results heavy in contacts from the US, which are not wanted. For hunting in the Australian market, you simply MUST have a SalesNav subscription to get the most from Seamless.ai - so the actual costs of Seamless.AI once you include the SaleNav subscription is reasonably high, on a per user basis. Review Source EH Elizabeth H. Senior Solutions Consultant Hospital & Health Care Used the software for: 1-2 years ### "Helpful but not always accurate" December 2, 2022 4.0 Pros Easy to useIntegrates with LinkedIn, Salesforce, Google Chrome Cons Data is not always accurate or cleanDifficult to use the search feature Review Source jF julie F. Sr Biometric Consultant Information Technology and Services Used the software for: 6-12 months ### "Seamless AI review" April 17, 2023 3.0 trying to increase lead generation by name and market. Pros Purchasing and executing was the easiest with Seamless AI. I liked that the account mgr understood my need and provided an option for me to get the most out of our licenses. Cons Customer support - when I reach out for help, I don't need a canned response. I don't think you really understood the issue. emailing back and forth, I even indicated the need for a conversation, was useless. Also, we use this for lead generation and it appears to loose the validity of contacts significantly when filtering and that is the only option available when speaking to support-that and watch this video....which I already did. Nonetheless, if the validity decreases 80% with filters and our CRM, I'm not sure we find the overall value. Sad because I see potential Review Source Talk to a Capterra advisor for free and get results within 15 minutes.