# Active8 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Active8 Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/207314/Active8pos

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# 

 Active8 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Active8

## What is Active8?

Active8 allows your customers the option to purchase tickets online, in store at the service counter, or at one of our new self-service kiosks. The single system design of our platform helps avoid duplicate tickets and seamlessly tracks capacity, all while ensuring you never overbook your venue.

## What is Active8 used for?

[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Kiosk](https://www.capterra.com/kiosk-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$249

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Active8

4.8 (13)

VS.

[4.2 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting Price

$249

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (13)

Ease Of Use

4.3 (144)

Value For Money

4.9 (12)

Value For Money

4.0 (124)

Customer Service

4.8 (12)

Customer Service

4.2 (141)

## Active8 alternatives

[4.7 (572)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (11)](https://www.capterra.com/p/10018718/VenueSumo/reviews/)

Starting price

$300.00

Per User, Per Month

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Data Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Searchable repository of information about clients

Point of Sale (POS)

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Reserved Seating

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Specify type/number of reserved tickets based on seating selected during booking

Ticket Reservations

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Usage Tracking/Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and interpret metrics on the usage of company resources

Wireless Internet Access Control

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Control and manage access to wireless networks

Active8 48 features

Civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life

A way for institutions and businesses to check the age of their customers/clients.

Scan barcodes to ensure accurate pricing and label tracking

Automated reminders and confirmations for booked appointments and events via text or email

Record customer information, purchase history, and other notes

Searchable repository of information about clients

Pre-designed layouts that can be customized to match preferences and requirements

Design, modify, and organize how content is displayed on a system interface

Import and export data to and from software applications

Electronic signing method that validates the authenticity and integrity of a digital document

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Obtain tickets via Kiosk upon arrival at event

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Manage and support multiple locations

Allow users to sign documents or contracts online

Allow users to buy and sell tickets online, register for events, and collect buyer information

Print tickets, receipts, and other information on location

Allows event organizers to sell and manage tickets directly on-site

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Matrix barcode that stores information

Access work applications remotely, for when working away from the office and/or traveling

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

For retailers

Reports specific to sales analysis for trends and strategies

A collection of records that can be retrieved based on specific queries

Grants the users access to all events for one season

Allow or block access to specific domains and individual pages

Track the status over time for a request, process, asset, or transaction

Create and manage ticket reservations for various events

Interactivity between software and users by touching areas on the screen of display devices

Track and interpret metrics on the usage of company resources

Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system

On-screen keyboard that can be used without the need for physical keys/keyboard

Set up computers on location to help users sign waivers on-site

Control and manage access to wireless networks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (13)

4.7

Based on 13 reviews

## Pricing

Value for money

4.9 (12)

Basic

$249.00

Per User,Per Month

Value for money

4.9 (12)

4.9

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (12)

4.8

Based on 12 reviews

## User reviews

Overall rating

4.8

Based on 13 reviews

Filter by rating

5(10)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RE

Richard e.

Owner

Entertainment

### "Professional and Exceptionally Competant"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2022

We opened during the height of the pandemic. They were patient and knowledgeable and available whenever we needed them. Best vendor experience ever!

Pros

User interface is easy for new users to quickly master. Customer Service Is the most competant customer service of any organization I have ever shared a business relationship.

Cons

Self-help modifications can be slightly tricky in some instances.

Reasons for choosing Active8

Web based and exceptional customer service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Siqhamosozuko K.

Honors student

Investment Management

### "Active8 is thee best!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 14, 2021

Active8 has the most perfect client support division ever. They are continually able to help or respond to any question and it's consistently a speedy reaction. The product setup is very easy and most functionality is super user friendly.

Pros

It brings me extraordinary fulfillment since it tells me the framework works and it makes my work as on administrator much simpler.

Cons

Functionallatiy comes to a halt if the network drops

Switched from

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)

Price flexibility and convienience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Kevin K.

Owner

Hospitality

### "Best In Tramp Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2021

Pros

Active 8 is best in class for the family entertainment industry and specifically Trampoline Parks. The team at active 8 is constantly asking the right questions and staying up to speed, as much as possible, in adding the ever changing features our business needs to adapt and thrive.

Cons

While all POS systems have their shortcomings, A8 is constantly improving and adapting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

DANIEL F.

Owner / GM

Entertainment

### "House of Air POS review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2021

Pros

Very customizable to meet customer needs. All in one POS for all park needs from tickets to parties to employee management

Cons

Only thing that can be improved would be to search accounts easier with similar matching items. Not the POS fault when customers make the mistake.

Reasons for choosing Active8

POS was built for the entertainment industry and they do great job with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Ryan H.

Manager

Entertainment

### "Max Air Tri-Cities Review of Active8"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2020

Awesome, they have been very helpful from startup to opening. Lot of support, always willing to help and talk.

Pros

The ease of use, and the ability to call with questions. They really helped customize and set up exactly what we needed, and worked within our timeline to make sure we were ready to go the day we planned to open.

Cons

Only thing we have noticed so far is just not allowing us to type in the names of all checked in customers and then selecting a differing product for each. Must select the same product for each search you do.

Alternatives considered

[CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/)

Reasons for choosing Active8

More features, ease of use, liked the way it looked and responded.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Tye D.

Managing Member

Recreational Facilities and Services

### "Managing Member"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2020

We've been on the system for a 1 week now and very happy. There have been learning curves but A8 support has been there every step of the way.

Pros

\- Ease of use. Intuitive - Support: Deployment, Technical, Back Office - System functionality is available from any location. For example if the staff is having issues with the system I can log in to the system from any location replicate their issue and guide them to a solution.

Cons

\- Network dependent. If our network drops we loose functionality. Having a local hot-spot backup is an option.

Switched from

[CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/)

Cost and online store user interface.

Reasons for choosing Active8

N/A

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Jo P.

GM/Owner

Entertainment

### "Intuitive with TOP NOTCH suppoet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2020

We are so happy we switched! It’s been almost 2 years (next month). Being able to access the system (not some online report version of it) from anywhere is awesome!

Pros

This software is very easy to learn and use. It is extremely customizable and you don’t have to have to be a programmer to do it. The support is the best! If you don’t have time to get something setup right away, just call or send an email and the changes will be done ASAP! They understand our business and they have lots of good ideas to help us improve our guests’ experiences.

Cons

The reporting is not the best. It takes some really good Excel skills to sort the data for some of the reports. But they are very responsive to suggestions and requests.

Switched from

[CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/)

Ease of use, cloud based, better support.

Alternatives considered

[Wake](https://www.capterra.com/p/208136/Tray-Corp/)

[LilYPad](https://www.capterra.com/p/132655/LilYPad/)

Reasons for choosing Active8

1) ease of use 2) local support 3) Greg 4) Endorsed by corporate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Lonnie H.

Director of Operations

Entertainment

### "ActiveGreat "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 22, 2020

Pros

Ease of use. intuitiveness. Light years ahead of previous product we used.

Cons

receipts at front desk cannot be printed without "tip" option due to needing that function in food area.

Switched from

[CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Lelia C.

Operations Manager

Recreational Facilities and Services

### "Great company from top to bottom"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2020

Overall, Active8 has been a great company to work with. Everyone from the \[SENSITIVE CONTENT HIDDEN\] to the support team is attentive and continually working to improve an already fantastic product.

Pros

\-Active8 is much more intuitive and user-friendly than other POS systems I've worked with -Onboarding process was streamlined and the team was very detail-oriented -Support team always addresses issues within a few hours with clear, concise, and accurate answers

Cons

\-Depending on the number of inventory items you have, check out for snacks and drinks can be cumbersome. Use of attributes and/or barcode scanning can help mitigate this issue

Switched from

[CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/)

The software is much more cumbersome and difficult to use. I often had technical issues and had their support line to my speed dial.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 21, 2020

Leila, we really appreciate your kind words and review! We did want to mention a new feature that allows you to duplicate products to make set up a little easier. We also do have scanning capabilities with any cafe items, just let support know if you need help getting this setup! Thanks for being a great customer!

EP

Erick P.

Owner

Entertainment

### "Active8 should run the world! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2020

Staff training and onboarding has been very smooth. I get feedback from customers saying that the system on their end is very easy to use. I often have guests that have already filled out waivers, bought tickets and checked themselves all on their own before even stepping into the park. It brings me great satisfaction because it lets me know the system works and it makes my job as on operator a lot easier. I also love that Active8 is always innovating and actively searching for ways to continue making their system better.

Pros

I love that is cloud based and that I can log in from anywhere remotely. The system is very easy to learn and naturally intuitive.

Cons

I would like to see a calendar view at some point. Being able to see a full month calendar view would make it easier to see every party booking at a glance and help prepare to schedule accordingly. I have mentioned it before and I believe it's already in the works. Hopefully is part of a future update.

Switched from

[CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/)

One of the main reasons why I made the switch is the fact that CenterEdge was not cloud based. It required every single point of sell station to have a centeredge license. To some operators that may not be a big deal but to me it hindered the way I wanted to operate my business. I also didn't see CenterEdge put in as much effort or emphasis in keeping up with the ever changing demands of the entertainment industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207314/Active8pos/reviews/)

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