--- title: "Active8 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Active8 Software - reviews, pricing plans, popular comparisons to other Waiver products and more." source_url: "https://www.capterra.com/p/207314/Active8pos/" page_type: "product" language: "en" --- # Active8 Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Active8 ## What is Active8? Waivers are a critical part of the check-in process, which is why we¿ve fully integrated them into our software. We make signing waivers both in store and online simple and straightforward for your customers. For added security, your guests must go through a verification process prior to receiving bands or tickets regardless of where the waiver was signed. ## What is Active8 used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Kiosk](https://www.capterra.com/kiosk-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $249 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Active8?[Manage this product listing](https://www.g2.com/products/active8-pos/claim_requests/new?auto=true) ## Active8 Overview Updated September 2026 AI summary Active8 provides businesses of all sizes with a ticketing solution that integrates kiosk, point of sale, and waiver management capabilities. Offering features such as barcode scanning, customer data management, reserved seating, and ticket reservations, it also supports mobile and online ticketing, print-at-home options, and employee management. Active8 is delivered as a cloud, SaaS, or web-based platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Active8 4.8 (13) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $249 Per User, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (13) Ease Of Use 3.8 (146) Value For Money 4.9 (12) Value For Money 3.6 (126) Customer Service 4.8 (12) Customer Service 3.6 (143) ## Active8 alternatives [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [ROLLER](https://www.capterra.com/p/164715/ROLLER/) [4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164715/ROLLER/) Highest Rated [Clubspeed](https://www.capterra.com/p/211057/Clubspeed/) [4.9 (21)](https://www.capterra.com/p/211057/Clubspeed/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211057/Clubspeed/) [Parafait](https://www.capterra.com/p/206328/Parafait/) [4.3 (7)](https://www.capterra.com/p/206328/Parafait/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206328/Parafait/) ## FAQs about Active8 Overview ### Which roles and teams benefit most from Active8? Active8 is most used by business owners, general managers, and operations leaders who need tighter control over daily workflows and service delivery. Facilities and project managers benefit from coordinating tasks, schedules, and resources, while management teams use it to improve operational visibility, streamline execution, and keep projects moving efficiently. Answer based on 13 reviews Overview ### What company size and specific industries is Active8 built for? Active8 is designed for organizations in the FEC industry, especially family entertainment centers and similar venues that need software tailored to their daily operations. It is best suited to businesses in this sector rather than a specific company size, with features built around the needs of FEC operators. Features and Usability ### What are the key features of Active8? Active8 includes age verification, ADA compliance, and waiver kiosk support for controlled access, plus application management, attendee management, and enrollments/onboarding. It also offers online registration, online ticketing, mobile ticketing, barcode/ticket scanning, reserved seating, payment processing, reporting/analytics, and member portal tools for memberships and renewals. Getting Started and Support ### What training and onboarding options does Active8 offer? Active8 provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow remote guided setup, webinars cover product topics in a group format, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Active8 offer? Active8 provides chat support. No reviewer feedback is available to describe response times, helpfulness, or common support issues, so only the listed channel can be confirmed. ## Features AI summary Based on 3,861 Waiver reviews Capterra data shows that buyers of ticketing software rank the following features as their top priorities: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) Active8 includes **Online Registration** and **Online Registration**. However, it does not offer **Event Ticketing**. Instead, it provides other important features that reviewers also value, including **Ticket Reservations** (**59%**) and **Attendee Management** (**53%**). These features help businesses manage sign-ups, track attendees, and handle reservations more efficiently, giving teams a clearer view of event participation and day-to-day ticket operations. Ticket Reservations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Customer Data Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Searchable repository of information about clients Point of Sale (POS) 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Reserved Seating 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Specify type/number of reserved tickets based on seating selected during booking Usage Tracking/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and interpret metrics on the usage of company resources Wireless Internet Access Control 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Control and manage access to wireless networks Active8 51 features ### All Features - ADA Compliance: Civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life - Age Verification: A way for institutions and businesses to check the age of their customers/clients. - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer Accounts: Record customer information, purchase history, and other notes - Customer Data Management: Searchable repository of information about clients - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customizable User Interface: Design, modify, and organize how content is displayed on a system interface - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Location: Manage and support multiple locations - Online Registration: Real-time registration over the web - Online Signing: Allow users to sign documents or contracts online - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Printing: Print tickets, receipts, and other information on location - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QR Codes: Matrix barcode that stores information - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail POS: For retailers - Sales Reports: Reports specific to sales analysis for trends and strategies - Searchable Database: A collection of records that can be retrieved based on specific queries - Season Tickets: Grants the users access to all events for one season - Secure Browsing: Allow or block access to specific domains and individual pages - Status Tracking: Track the status over time for a request, process, asset, or transaction - Ticket Reservations: Create and manage ticket reservations for various events - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Session Management: Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system - Virtual Keyboard: On-screen keyboard that can be used without the need for physical keys/keyboard - Waiver Kiosk: Set up computers on location to help users sign waivers on-site - Wireless Internet Access Control: Control and manage access to wireless networks --- Get Advice We can help you find the software with the features you need. Features 4.7 (13) 4.7 Based on 13 reviews ## Pricing Value for money 4.9 (12) Basic $249.00 Per User,Per Month Value for money 4.9 (12) 4.9 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (12) 4.8 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(10) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RE Richard E. Owner Entertainment ### "Professional and Exceptionally Competant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2022 We opened during the height of the pandemic. They were patient and knowledgeable and available whenever we needed them. Best vendor experience ever! Pros User interface is easy for new users to quickly master. Customer Service Is the most competant customer service of any organization I have ever shared a business relationship. Cons Self-help modifications can be slightly tricky in some instances. Reasons for choosing Active8 Web based and exceptional customer service. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SK Siqhamosozuko K. Honors student Investment Management ### "Active8 is thee best!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 14, 2021 Active8 has the most perfect client support division ever. They are continually able to help or respond to any question and it's consistently a speedy reaction. The product setup is very easy and most functionality is super user friendly. Pros It brings me extraordinary fulfillment since it tells me the framework works and it makes my work as on administrator much simpler. Cons Functionallatiy comes to a halt if the network drops Switched from [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Price flexibility and convienience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kevin K. Owner Hospitality ### "Best In Tramp Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2021 Pros Active 8 is best in class for the family entertainment industry and specifically Trampoline Parks. The team at active 8 is constantly asking the right questions and staying up to speed, as much as possible, in adding the ever changing features our business needs to adapt and thrive. Cons While all POS systems have their shortcomings, A8 is constantly improving and adapting. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DF DANIEL F. Owner / GM Entertainment ### "House of Air POS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2021 Pros Very customizable to meet customer needs. All in one POS for all park needs from tickets to parties to employee management Cons Only thing that can be improved would be to search accounts easier with similar matching items. Not the POS fault when customers make the mistake. Reasons for choosing Active8 POS was built for the entertainment industry and they do great job with it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RH Ryan H. Manager Entertainment ### "Max Air Tri-Cities Review of Active8" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2020 Awesome, they have been very helpful from startup to opening. Lot of support, always willing to help and talk. Pros The ease of use, and the ability to call with questions. They really helped customize and set up exactly what we needed, and worked within our timeline to make sure we were ready to go the day we planned to open. Cons Only thing we have noticed so far is just not allowing us to type in the names of all checked in customers and then selecting a differing product for each. Must select the same product for each search you do. Alternatives considered [CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/) Reasons for choosing Active8 More features, ease of use, liked the way it looked and responded. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TD Tye D. Managing Member Recreational Facilities and Services ### "Managing Member" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2020 We've been on the system for a 1 week now and very happy. There have been learning curves but A8 support has been there every step of the way. Pros \- Ease of use. Intuitive - Support: Deployment, Technical, Back Office - System functionality is available from any location. For example if the staff is having issues with the system I can log in to the system from any location replicate their issue and guide them to a solution. Cons \- Network dependent. If our network drops we loose functionality. Having a local hot-spot backup is an option. Switched from [CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/) Cost and online store user interface. Reasons for choosing Active8 N/A Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JP Jo P. GM/Owner Entertainment ### "Intuitive with TOP NOTCH suppoet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2020 We are so happy we switched! It’s been almost 2 years (next month). Being able to access the system (not some online report version of it) from anywhere is awesome! Pros This software is very easy to learn and use. It is extremely customizable and you don’t have to have to be a programmer to do it. The support is the best! If you don’t have time to get something setup right away, just call or send an email and the changes will be done ASAP! They understand our business and they have lots of good ideas to help us improve our guests’ experiences. Cons The reporting is not the best. It takes some really good Excel skills to sort the data for some of the reports. But they are very responsive to suggestions and requests. Switched from [CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/) Ease of use, cloud based, better support. Alternatives considered [Wake](https://www.capterra.com/p/208136/Tray-Corp/) [LilYPad](https://www.capterra.com/p/132655/LilYPad/) Reasons for choosing Active8 1) ease of use 2) local support 3) Greg 4) Endorsed by corporate. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LH Lonnie H. Director of Operations Entertainment ### "ActiveGreat " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 22, 2020 Pros Ease of use. intuitiveness. Light years ahead of previous product we used. Cons receipts at front desk cannot be printed without "tip" option due to needing that function in food area. Switched from [CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LC Lelia C. Operations Manager Recreational Facilities and Services ### "Great company from top to bottom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2020 Overall, Active8 has been a great company to work with. Everyone from the \[SENSITIVE CONTENT HIDDEN\] to the support team is attentive and continually working to improve an already fantastic product. Pros \-Active8 is much more intuitive and user-friendly than other POS systems I've worked with -Onboarding process was streamlined and the team was very detail-oriented -Support team always addresses issues within a few hours with clear, concise, and accurate answers Cons \-Depending on the number of inventory items you have, check out for snacks and drinks can be cumbersome. Use of attributes and/or barcode scanning can help mitigate this issue Switched from [CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/) The software is much more cumbersome and difficult to use. I often had technical issues and had their support line to my speed dial. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 21, 2020 Leila, we really appreciate your kind words and review! We did want to mention a new feature that allows you to duplicate products to make set up a little easier. We also do have scanning capabilities with any cafe items, just let support know if you need help getting this setup! Thanks for being a great customer! EP Erick P. Owner Entertainment ### "Active8 should run the world! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2020 Staff training and onboarding has been very smooth. I get feedback from customers saying that the system on their end is very easy to use. I often have guests that have already filled out waivers, bought tickets and checked themselves all on their own before even stepping into the park. It brings me great satisfaction because it lets me know the system works and it makes my job as on operator a lot easier. I also love that Active8 is always innovating and actively searching for ways to continue making their system better. Pros I love that is cloud based and that I can log in from anywhere remotely. The system is very easy to learn and naturally intuitive. Cons I would like to see a calendar view at some point. Being able to see a full month calendar view would make it easier to see every party booking at a glance and help prepare to schedule accordingly. I have mentioned it before and I believe it's already in the works. Hopefully is part of a future update. Switched from [CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/) One of the main reasons why I made the switch is the fact that CenterEdge was not cloud based. It required every single point of sell station to have a centeredge license. To some operators that may not be a big deal but to me it hindered the way I wanted to operate my business. I also didn't see CenterEdge put in as much effort or emphasis in keeping up with the ever changing demands of the entertainment industry. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. 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