--- title: "Resly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Resly Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/207316/Resly/" page_type: "product" language: "en" --- # Resly Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Resly ## What is Resly? Resly is an all-in-one, cloud-based property management solution for vacation rentals and management rights property managers. Our software is intuitive and easy to use, simplifying your daily tasks. Resly provides users with a powerful PMS with trust accounting, stable channel distribution and a commission-free direct booking engine. Resly users love our live trust account bank feeds, enabling hoteliers to auto-reconcile with the click of a button. Other features include online guest check-in and 7 day support. ## What is Resly used for? [Trust Accounting](https://www.capterra.com/trust-accounting-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Resly?[Manage this product listing](https://www.g2.com/products/resly/claim_requests/new?auto=true) ## Resly Overview Updated September 2026 AI summary Resly offers cloud-based solutions for businesses of all sizes seeking hospitality property management, hotel channel management, reservations, and trust accounting tools. It enables users to manage bookings, room inventory, dynamic pricing, and channel analytics through a modern interface noted for ease of use. Optional features include AI Copilot and generative AI, with access across multiple devices and operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Resly 4.9 (28) VS. [4.7 (1,746)](https://www.capterra.com/p/105428/Clio/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (28) Ease Of Use 4.6 (1,741) Value For Money 4.7 (27) Value For Money 4.5 (1,532) Customer Service 5.0 (28) Customer Service 4.7 (1,581) ## Resly alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (57)](https://www.capterra.com/p/2421/Easy-InnKeeping/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/207316/Resly/alternatives/) ## FAQs about Resly Overview ### Which roles and teams benefit most from Resly? Resly is most used by hospitality managers, property owners, and directors who oversee reservations, guest communications, and daily operations. Front office teams, including reception managers and receptionists, rely on it to manage bookings and check-ins efficiently, while general and resort managers use it to improve visibility, coordination, and service delivery. Answer based on 28 reviews Overview ### What company size and industries is Resly built for? Resly serves small property management businesses in hospitality, with 96% of reviewers from small companies and 79% from Hospitality. It is built for vocational rental management companies, short-term rentals, STRATA, and management rights property managers, with additional use across Leisure, Travel & Tourism at 11% and Real Estate at 7%. Answer based on 28 reviews Features and Usability ### What are the key features of Resly? Resly offers reservations management, booking management, availability management, and online booking tools for property operations. It also includes channel management, multi-channel distribution, and GDS/OTA integration, plus accounting features such as billing and invoicing, bank reconciliation, and trust accounting. Additional tools cover housekeeping, maintenance scheduling, CRM, and reporting/analytics. Integrations ### Which third-party tools and platforms does Resly integrate with? Resly integrates with 10 third-party tools and platforms, including Xero, Zapier, Lightspeed, PriceLabs, PriceLab, Breezeway, Feefo, Minut, Flexkeeping, and Campaign Monitor by Marigold. It also connects with Beyond Software, Conduit, HostAI, Operto, and RoomPriceGenie for accounting, automation, pricing, and operations. Getting Started and Support ### What training and onboarding options does Resly offer? Resly provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover topic-based learning, documentation offers written reference material, and videos provide visual guidance for reviewing features and steps. Getting Started and Support ### What customer support options does Resly offer? Resly provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. User feedback describes the support team as responsive, knowledgeable, and helpful during onboarding and ongoing use, with quick follow-up on questions and feature requests, though some users focus more on the value of direct expert guidance. Answer based on 4 reviews Ease of use ### Is Resly easy to use for property managers? Resly feels easy to learn and use for many property managers, especially during reservations, daily tasks, and staff training. Small accommodation teams and first-time operators often describe the interface as intuitive and logical, with helpful onboarding and cloud access, though some users still want better user-friendliness in parts of the system. Answer based on 11 reviews ## Features AI summary Based on 656 Property Management reviews Capterra data shows that buyers of hotel channel management software rank the following features as their top priorities: - **Channel Management** (**50%** of reviewers rated this feature as critical) - **Multi-Channel Sync** (**57%**) - **Reservations Management** (**53%**) Resly supports all three of the features reviewers value most: **Channel Management**, **Multi-Channel Sync**, and **Reservations Management**. Together, these capabilities help hotels keep availability and rates consistent across booking channels, manage reservations more accurately, and reduce manual updates, allowing teams to save time and improve booking control. Channel Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage various distribution channels, build relations with channel partners, and track their performance Multi-Channel Sync 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Ability to see leads received from various distribution channels in one place Online Booking 5.0 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Room Inventory 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Manage hotel room inventory on multiple channel partner sites to prevent overbooking Calendar Management 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Billing & Invoicing 4.5 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Resly 117 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accrual Accounting: Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed. - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Accounting: Manage adding fixed assets to proposed budgets - Auto Update: Automatic update of information / software - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Domains: Create branded link campaigns or short links with one or multiple custom domains. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Group Reservations: The ability to reserve times in groups. - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kill Switch: Immediately stop the process from executing - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Media Library: Collection of images, videos and other digital content that can be used - Mobile Access: Access software remotely via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Online Booking Tools: Add tools to web pages to handle online bookings - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restriction Management: Establish limitations based on certain conditions - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Shopping Cart: Checkout of online store - Single Property: One location - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Trust Accounting: Manage bookkeeping for client trust accounts - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visitor Tracking: Track visitors and purpose of visits - Website Hosting: Publishing and managing websites across the internet. - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (28) 4.8 Based on 28 reviews ## Pricing Value for money 4.7 (27) ### Starting price Free trial not available Value for money 4.7 (27) 4.7 Based on 27 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Breezeway](https://www.capterra.com/p/186514/Breezeway/)[ Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[ Conduit](https://www.capterra.com/p/10015689/Conduit/)[ RoomPriceGenie](https://www.capterra.com/p/176568/RommPriceGenie/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (28) 5.0 Based on 28 reviews ## User reviews Overall rating 4.9 Based on 28 reviews Filter by rating 5(26) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PK Paul K. General Manager Hospitality ### "Help satisfied" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 June 30, 2026 very good. We were there to complete a task and it was done. The many traps and the ease of making mistakes is annoying Pros The calm approach of Sally. She was methodical and accurate and assisting. If Sally wasnt sure, she would pause and seek the knowledge required Cons Having to go thru the process. Resley isnt one of my favoured PMS's The user-friendliness should be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2026 Hi Paul, thank you for taking the time to share your feedback. We’re really pleased to hear that Sally was able to support you calmly and methodically, and that she took the time to ensure you had the right information before moving forward. We also appreciate your honest comments about the system experience. It’s great to hear the task was ultimately completed successfully, and we’ll certainly take your comments on board as we continue working to improve the overall user experience. Warm regards, the Resly Team. TN Terry N. Manager Hospitality ### "Boulevard Towers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Very pleased to have transferred over from Hirum and very user friendly system in most cases so :) :) Pros Prompt responses and very knowledgeable of the system and solving our queries with ease. Very polite and patient. Cons FRANK AI too repetitive and prefer talking to a human but then on the odd occasion he can be helpful. Switched from [HiRUM Software Solutions](https://www.capterra.com/p/102629/HiRUM-PMS/) Better system and Hirum reducing support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Hi Terry, thank you for your thoughtful review and for sharing your experience since moving to Resly. We’re really pleased to hear that you’ve found Resly user-friendly and that our support team has been prompt, knowledgeable, polite, and patient when assisting with your queries. We also appreciate your honest feedback regarding our chatbot Frank. It’s great to know the transition has been a positive one overall, and we’re glad to have you with us. Warm regards, The Resly Team. CG Christine G. Manager Hospitality ### "Excellent Help from Resly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2025 It was a complicated request and they spent time helping me through solving my issues. I had a few steps to process. Pros Excellent help desk service. Very patient and understanding and nothing was too much. It was an pleasant process Cons Like everything about Resly. I have only every had a good experience with their help desk personnel Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 29, 2025 Hi Christine, thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our help desk. It’s great to know that you found them patient, understanding, and willing to go the extra mile to assist you. We’re thrilled that the process was pleasant and that you’ve consistently had good experiences with our support team. Your kind words mean a lot to us. If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help! HV Heinrich V. Manager Hospitality ### "Help a friendly call away! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 AWESOME, every time most friendly and helpful very professional and know their product. Pros Helpful, professional and friendly :) What a pleasure dealing with support Cons nothing, always helpful and sort out problems in a jiffy. A pleasure calling support. Switched from [REI Hub](https://www.capterra.com/p/10024054/REI-Hub/) Pricing and easy to use, Resly is set up that anybody with limited computer knowledge can use it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 29, 2025 Hi Heinrich, thank you for your amazing feedback! We’re absolutely delighted to hear that you’ve had such positive experiences with our support team. It’s wonderful to know you’ve found them helpful, professional, and friendly — we take great pride in delivering that level of service. We’re also thrilled that you find Resly easy to use and appreciate the pricing and accessibility of our platform. Your kind words mean a lot to us, and we’re so glad Resly has made things simple and enjoyable for you. If you ever need assistance please don’t hesitate to reach out — we’re always happy to help! SK Stuart K. Manager Hospitality ### "Resly rules" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2025 Great friendly team, great software easy to use Pros Banking, bookkeeping and easy to use, everything really compared to other booking systems Cons There is nothing at this stage to say that I like least about Resly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 29, 2025 Hi Stuart, thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying Resly’s ease of use and the seamless integration with banking and bookkeeping — it’s great to know the platform is working well for you across the board. We truly appreciate your kind words about our friendly team and are delighted that your experience has been so positive. If you ever have any questions, please don’t hesitate to get in touch. We’re always here to help! AK Ashim K. Director Hospitality ### "First impressions " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 19, 2025 Very positive, efficient and helpful staff. Available over the phone for any assistance. Pros Simple and easy to work one's way through. Very connected with banking and accounting software. Cons Nothing so far. Still working out a few differences between the old system we were on and Resley. Switched from [HiRUM Software Solutions](https://www.capterra.com/p/102629/HiRUM-PMS/) Recommended by accountant and other persons Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 29, 2025 Hi Ashim, thank you for taking the time to share your experience! We’re so glad to hear that you find Resly simple and easy to navigate, and that the integration with your banking and accounting software has been seamless. We understand that transitioning from another system can take some adjustment, and we’re delighted our team has been able to support you along the way. It’s wonderful to know you’ve found our staff efficient, helpful, and readily available over the phone. If you ever need further assistance or have any questions, please don’t hesitate to reach out — we’re always here to help! SM Sebastian M. Front Office Manager Hospitality ### "Resly Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 26, 2024 Pros I like the modern layout and style of their interface, and the ease of use when placing and modifying reservations. Cons Sometimes I will come across features that are missing which would be a great help, but this is very rare. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 29, 2025 Hi Sebastian, thank you for sharing your feedback! We’re so pleased to hear that you enjoy the modern layout and style of our interface, and that managing reservations feels easy and intuitive. We really appreciate your suggestions for additional features — feedback like yours helps us continue to enhance and evolve our platform. It’s wonderful to know that your overall experience has been positive, and we’re grateful to have you as part of the Resly community. If you ever need any assistance, please don’t hesitate to reach out — we’re always happy to help! LS Lisa S. Receptionist Hospitality ### "Happy with Resly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 29, 2024 It is very straight forward. There always help to hand if you need. Pros It is very clear with each procedure. The step by step is always very clear too. The staff are friendly. Cons No cons come to mind. I fi have ever had a problem i can call support Switched from [HiRUM Software Solutions](https://www.capterra.com/p/102629/HiRUM-PMS/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 29, 2025 Hi Lisa, thank you so much for your wonderful feedback! We’re delighted to hear that you find our procedures clear and easy to follow, and that our step-by-step guidance has been helpful. It’s great to know that our friendly Resly team and support staff have been there when you’ve needed them — we’re always happy to help! We truly appreciate you taking the time to share your experience and are so glad that things have been straightforward for you. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. We’re here for you! AW Amber W. Manager Leisure, Travel & Tourism ### "Best move I have made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2023 Have been super happy with changing, it has truly made my life easier. In the management of a small boutique apartment block like Viscount On The Beach, it allows me to not be stuck at the desk. Time - it has given me some extra time! Pros EASE Familiarity Flexibility Portability Cons Nothing is a con besides my learning capability - I wish I was better at utilising everything that it can do. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 2, 2024 Hi Amber, thank you for sharing your experience! We're thrilled to hear that switching to Resly has been the best move you've made. It's wonderful to know that you appreciate the ease, familiarity, flexibility, and portability of our platform. We understand that learning new software can be a challenge, but we're here to support you every step of the way. We're delighted that Resly has made managing easier for you and has given you some extra time. If you ever need assistance or want to explore more features, please don't hesitate to reach out. We're here to help! HW Hamish W. Director Hospitality ### "New Resly user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2023 Having only used the software for 3 weeks, I am very happy thus far. I love the flexibility it offers and am excited to see how we can maximise results going forward. Pros The support team at Resly, particularly our onboarding support \[sensitive content hidden\] has been instrumental in providing guidance and assistance throughout the set up and launch post settlement and transition from Hirum. As a first time management rights operator, I found the system's usability and intuitive process so easy to work with. Cons Not obtaining historical information from previous software Hirum during the data download to compare YOY results. Reasons for choosing Resly Fitted my needs best Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 2, 2024 Hi Hamish, thank you for sharing your experience! We're thrilled to hear that our support team has been instrumental in guiding you through the set-up and launch process. It's wonderful to know that you found the system's usability and intuitive process easy to work with, especially as a first-time management rights operator. We're glad to hear that you're happy with the software's flexibility and excited about maximising results going forward. If you ever need further assistance or have any questions, please don't hesitate to reach out. [View all Reviews](https://www.capterra.com/p/207316/Resly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.