---
title: "Resly Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Resly Software - reviews, pricing plans, popular comparisons to other Property Management products and more."
source_url: "https://www.capterra.com/p/207316/Resly/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Resly Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Resly

## What is Resly?

Resly is an all-in-one, cloud-based property management solution for vacation rentals and management rights property managers. Our software is intuitive and easy to use, simplifying your daily tasks. Resly provides users with a powerful PMS with trust accounting, stable channel distribution and a commission-free direct booking engine. Resly users love our live trust account bank feeds, enabling hoteliers to auto-reconcile with the click of a button. Other features include online guest check-in and 7 day support.

## What is Resly used for?

[Trust Accounting](https://www.capterra.com/trust-accounting-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)

Top alternative

Featured

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Resly?[Manage this product listing](https://www.g2.com/products/resly/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Resly

4.9 (28)

VS.

[4.7 (1,752)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (28)

Ease Of Use

4.6 (1,747)

Value For Money

4.7 (27)

Value For Money

4.5 (1,537)

Customer Service

5.0 (28)

Customer Service

4.7 (1,587)

## Resly alternatives

[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (1,312)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (197)](https://www.capterra.com/p/2589/Tabs3-Billing/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/207316/Resly/alternatives/)

## FAQs about Resly

Overview

### Which roles and teams benefit most from Resly?

Resly is most used by general, resort, building, and front office managers who oversee property operations, reservations, and guest arrivals. Reception teams rely on it to manage bookings, check-ins, and daily guest communication. Owners, directors, and management leaders use it to monitor occupancy, operational activity, and property performance across their accommodations.

Answer based on 28 reviews

Overview

### What company size and industries is Resly built for?

Resly is designed for small hospitality property management businesses, which represent 96% of reviewers, serving vacation rentals, short-term rentals, STRATA, and management rights operators across Australia and New Zealand. Hospitality accounts for 79% of users, followed by leisure, travel and tourism at 11% and real estate at 7%.

Answer based on 28 reviews

Features and Usability

### What are the key features of Resly?

Resly offers reservation and booking management, availability management, channel management, and multi-channel distribution for vacation rentals, hotels, and multi-property operations. It also includes front desk management, housekeeping management, maintenance scheduling, CRM, billing and invoicing, trust accounting, reporting and analytics, and online booking tools.

Integrations

### Which third-party tools and platforms does Resly integrate with?

Resly integrates with 10 third-party tools, including operational and property management platforms such as Breezeway, Flexkeeping, HostAI, Minut, Operto, and Conduit, plus marketing and finance tools like Campaign Monitor by Marigold, Mailchimp, Feefo, Xero, and Zapier.

Getting Started and Support

### What training and onboarding options does Resly offer?

Resly provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover group instruction, documentation offers written reference, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does Resly offer?

Resly provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as responsive, knowledgeable, and helpful during onboarding and ongoing use, with quick follow-up on questions and feature feedback. Some also note that support staff can offer practical solutions when issues arise.

Answer based on 4 reviews

Ease of use

### Is Resly easy to use for property management?

Resly makes daily property-management work easy to learn, with an intuitive cloud interface for reservations, trust accounting, and routine tasks. Property managers and first-time operators often find staff training and system transitions straightforward, while some users say the navigation and overall user-friendliness could still improve.

Answer based on 11 reviews

## Features

AI summary

Based on 656 Property Management reviews

Capterra data shows that buyers of hotel channel management software rank the following features as their top priorities:

-   **Channel Management** (**50%** of reviewers rated this feature as critical)
-   **Multi-Channel Sync** (**57%**)
-   **Reservations Management** (**53%**)

Resly supports all three of the features reviewers value most: **Channel Management**, **Multi-Channel Sync**, and **Reservations Management**. Together, these capabilities help hotels keep availability and rates consistent across booking channels, manage reservations more accurately, and reduce manual updates, allowing teams to save time and improve booking control.

Channel Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage various distribution channels, build relations with channel partners, and track their performance

Multi-Channel Sync

5.0 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Ability to see leads received from various distribution channels in one place

Online Booking

5.0 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Room Inventory

5.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Manage hotel room inventory on multiple channel partner sites to prevent overbooking

Calendar Management

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Billing & Invoicing

4.5 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Resly 117 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accrual Accounting: Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed.
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Accounting: Manage adding fixed assets to proposed budgets
- Auto Update: Automatic update of information / software
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Channel Analytics: Analyze and track performance of channels
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Custom Domains: Create branded link campaigns or short links with one or multiple custom domains.
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Statements: Reports that show customers their invoices, payments, and balance on the account
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Extended Stay: Long term accommodation for guests
- For Vacation Rentals: Designed for vacation rentals
- Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests
- GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations
- General Ledger: Centralized accounting record which tracks all financial transactions
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Group Reservations: The ability to reserve times in groups.
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Kill Switch: Immediately stop the process from executing
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Media Library: Collection of images, videos and other digital content that can be used
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Channel Sync: Ability to see leads received from various distribution channels in one place
- Multi-Location: Manage and support multiple locations
- Multi-Property: More than one location
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Booking Tools: Add tools to web pages to handle online bookings
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Restriction Management: Establish limitations based on certain conditions
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Reviews Management: Track and monitor reviews of products or services
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Shopping Cart: Checkout of online store
- Single Property: One location
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Task Management: Create, manage and track all task activities and progression
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Trust Accounting: Manage bookkeeping for client trust accounts
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visitor Tracking: Track visitors and purpose of visits
- Website Hosting: Publishing and managing websites across the internet.
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.8 (28)

4.8

Based on 28 reviews

## Pricing

Value for money

4.7 (27)

### Starting price

Free trial not available

Value for money

4.7 (27)

4.7

Based on 27 reviews

## Integrations

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Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[

PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[

Breezeway](https://www.capterra.com/p/186514/Breezeway/)[

Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[

Conduit](https://www.capterra.com/p/10015689/Conduit/)[

RoomPriceGenie](https://www.capterra.com/p/176568/RoomPriceGenie/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (28)

5.0

Based on 28 reviews

## User reviews

Overall rating

4.9

Based on 28 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(26)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

General Manager

Used the software for: Less than 1 year

### "Help satisfied"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

July 1, 2026

very good. We were there to complete a task and it was done. The many traps and the ease of making mistakes is annoying

Pros

The calm approach of Sally. She was methodical and accurate and assisting. If Sally wasnt sure, she would pause and seek the knowledge required

Cons

Having to go thru the process. Resley isnt one of my favoured PMS's The user-friendliness should be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager

Used the software for: Less than 1 year

### "Boulevard Towers"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2026

Very pleased to have transferred over from Hirum and very user friendly system in most cases so :) :)

Pros

Prompt responses and very knowledgeable of the system and solving our queries with ease. Very polite and patient.

Cons

FRANK AI too repetitive and prefer talking to a human but then on the odd occasion he can be helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager

Used the software for: Less than 1 year

### "Help a friendly call away! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2025

AWESOME, every time most friendly and helpful very professional and know their product.

Pros

Helpful, professional and friendly :) What a pleasure dealing with support

Cons

nothing, always helpful and sort out problems in a jiffy. A pleasure calling support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager

Used the software for: Less than 1 year

### "The only choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2020

Pure joy, I don't give 5\* ratings to software lightly. So many things have been considered and applied thoughtfully rather than piecemeal like other software, and they all remain true to the overall design. It's been a pleasure working with \[SENSITIVE CONTENT HIDDEN\] who are repsponsive and open to suggestions and I can see many of the suggestions being implemented already. The migration process was easy enough but I think a cheat sheet with what needs to be checked or brought in manually and in what order would help. There was still quite a bit to do to get the system fully setup even though it was functional and online within a few hours and there were things I didn't realise until after I did my first EOM. I would love to see communication with housekeepers/handmen via an app, ability for guests to checkin and sign off electronically (So important with Covid) and maybe an owners portal to access their own reports. But overall I LOVE it!

Pros

Love love love that it is true cloud build and design so I can access it from any browser anywhere. Love that I can have mulitple screens open at once. It is sleek and easy to navigate. Most features are intuitive but when I need help the support from \[SENSITIVE CONTENT HIDDEN\] is fast and helpful. Love the idea of the dashboard now I am used to using it. Love that I can text guests and use templates for emails (although the editor needs a little work still :)

Cons

All features are there but some need a bit of tewaking to improve efficiency: Calendar - I find it hard to use as it is. Needs more status colours and can't see and letters of the name for 1N bookings; Entering new Direct Bkg not efficient - Need to be able to enter no. of nights from start date rather than start and end date, Guest linkage/lookup not efficient (we need to see any comments about the gust before we confirmt he bkg and in Mooloolaba we REALLY need a blacklist feature); Need ability to enter deposit required amt and manage deposit due date and amount (and link this to calendar status); Need extra info to display next to price (Eg. Rate per night, Discount applied to std rate plan (I have lots more ideas for this)) Inability to change room types and status :( I need to do this often due to owners discretion but it deters me given I have to get \[SENSITIVE CONTENT HIDDEN\] to do it for me; Printing and Emailing - there are just too many clicks to be able to print anything. There must be an engine that allows printing in one click with a default printer setup. Need this for receipts, invoices and Checkin Form/letter Sort Order - this appears to be all over the shop. Pls look at display order of charges, agents, rate plans etc. Just make it alphabetical would be easier Housekkeeping - Still missing display of checkin/out status and ability to show back to backs/set priority (otherwise I love it) CHarges - need to change chrgs before C/O Promotions - not able to do promos like stay 5 pay 3

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

General Manager

Used the software for: 3-5 years

### "It just keeps getting better and better"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2022

Dont think about it - just do it - I can promise you, you wont regret it.

Pros

Where to start about Resly. It was an amazing product to begin with and it just keeps getting better and better. I am grateful for the instant support from the Resly team. We usually don't have time to wait for responses to queries and that has never been a problem since joining Resly. I love how intuitive the program is and it takes me no time to train newbies and being able to fully access anywhere in the world is brilliant

Cons

There is nothing about Resly we don't like. If there is anything we think can make life easier or improvements we can see that can be made, the Rely team are quick to take ideas and suggestions on board.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: Less than 1 year

### "Customer service second to none"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2022

Resly has drastically speed up our trust accounting and provided a solution for running both short and long term accommodation management options for our clients.

Pros

While the software is great and is constantly improving the customer service this company offers is second to none and is worth the subscription fee just to have an expert on call. In particular, we have been working with \[SENSITIVE CONTENT\] from Resly through not only the onboarding phase but as we continue to grow. He knows the software inside out and when thrown curve balls has been able to create creative solutions for us. Would strongly recommend this software for anyone in the short-term letting space.

Cons

While the short term letting software is fantastic, the long term letting side could do with some improvements. Speaking to Resly team this does sound link something they are working and I have no doubt they will continue to improve this side of the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Management

Used the software for: Less than 1 year

### "RESLY - TICKS ALL THE BOXES"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2020

AMAZING!!! Always available to answer a question. Never palmed off to someone else or waiting for a call back.

Pros

The product and the amazing support from the team made the decision to take on board simple and stress free. The program is user friendly & an easy transition from the old outdated system were were previously using. Being a true cloud based program I can see what is happening from any where in the world on a day by day / hour by hour basis. There is zero stress for relievers - 1 button and EOM is done.

Cons

There is nothing to dislike. It offers everything I require to run my business efficiently.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Highly Recomended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2020

They have supported us throughout the whole transition from our old system to Resly. The set-up was basically all done by them and they needed very little help from my end. The system is very intuitive and easy to use.

Pros

The support we have received this far has been second to none. I like how it is cloud based and I can use it anywhere. It is an all in one system which just makes sense. Very simple to use which reduces my stress.

Cons

The only con is that I didn't move sooner!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager

Used the software for: Less than 1 year

### "I never thought switching systems could be so easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2020

The guys made this transition so easy. I am a person who struggles with change but this program is a dream to work with. I like that the guys sit and explain everything in easy to understand step by step manner. The one advise from the guys that made so much sense is. " Ask yourself what are you trying to do, then click on the tab that relates and all else follows logically". It is practical, intuitive and logical with absolutely no clutter or useless tabs.

Pros

It is very user friendly. it is definitely cloud ( not just pretending to be).

Cons

Nothing at all it is brilliant, easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager

Used the software for: 3-5 years

### "Excellent Help from Resly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

It was a complicated request and they spent time helping me through solving my issues. I had a few steps to process.

Pros

Excellent help desk service. Very patient and understanding and nothing was too much. It was an pleasant process

Cons

Like everything about Resly. I have only every had a good experience with their help desk personnel

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207316/Resly/reviews/)

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