--- title: "Brivity Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Brivity Platform Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more." source_url: "https://www.capterra.com/p/207393/Brivity-CRM/" page_type: "product" language: "en" --- # Brivity Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Brivity Platform ## What is Brivity Platform? Brivity Platform is the only comprehensive real estate system created and constantly innovated by a top agent. More than just software, Brivity provides everything you need for success, guaranteed. One platform that offers a customizable website with advanced lead capture and behavioral insights, lead gen campaigns managed by professional marketers, an industry leading CRM and transaction management and so much more, PLUS access to the models and systems from the #1 team in the world. ## What is Brivity Platform used for? [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 89% Neutral 3% Negative 8% Starting price $299.99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Brivity Platform?[Manage this product listing](https://www.g2.com/products/brivity/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Brivity Platform 4.5 (37) VS. [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $299.99 Per User, Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (37) Ease Of Use 4.2 (249) Value For Money 4.5 (33) Value For Money 4.3 (228) Customer Service 4.6 (37) Customer Service 4.1 (235) ## Brivity Platform alternatives Highest Rated [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [CINC](https://www.capterra.com/p/152829/CINC/) [4.1 (249)](https://www.capterra.com/p/152829/CINC/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152829/CINC/) [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/) [4.4 (564)](https://www.capterra.com/p/176447/BoldTrail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176447/BoldTrail/) [Lofty](https://www.capterra.com/p/157457/Lofty/) [3.8 (128)](https://www.capterra.com/p/157457/Lofty/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157457/Lofty/) [View all alternatives](https://www.capterra.com/p/207393/Brivity-CRM/alternatives/) ## FAQs about Brivity Platform Overview ### Which roles and teams benefit most from Brivity Platform? Brivity Platform is most used by real estate agents, Realtors, brokers, and team leaders who need to manage leads, track client follow-up, and keep deals moving. Operations, admin, and marketing teams benefit by organizing workflows, supporting recruiting, automating outreach, and improving visibility across sales pipelines and team performance. Answer based on 37 reviews Overview ### What company size and specific industries is Brivity Platform built for? Brivity Platform is designed for top-performing real estate agents and real estate teams, making it a fit for small to mid-sized businesses in the residential real estate sector. It is built for professionals focused on growing their client base, managing deals, and competing in local housing markets. Features and Usability ### What are the key features of Brivity Platform? Brivity Platform offers CRM, lead management, and sales pipeline management for tracking contacts and opportunities. It also includes client and property matching, campaign management, marketing automation, document management, task scheduling, workflow automation, reporting and analytics, access controls, and third-party integrations. Integrations ### Which third-party tools and platforms does Brivity Platform integrate with? Brivity Platform integrates with Zapier for connections to other third-party applications and data imports into the Brivity CRM. Zapier is the only integration brand mentioned in the available catalog and reviewer data, and it is used to connect Brivity Platform with external tools such as contact and lead sources. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Brivity Platform offer? Brivity Platform provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Answer based on 8 reviews Getting Started and Support ### What customer support options does Brivity Platform offer? Brivity Platform provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as helpful and responsive, with same-day answers in some cases, though a few report delays, repeated follow-up, and frustration when issues require multiple conversations or take time to resolve. Answer based on 8 reviews ## Features AI summary Based on 1,459 Real Estate CRM reviews Capterra data shows that buyers of real estate CRM software rank the following features as their top priorities: - **Contact Database** (**60%** of reviewers rated this feature as critical) - **Client Management** (**54%**) - **Customer Database** (**49%**) Brivity Platform supports all three features that reviewers rate most highly: **Contact Database**, **Client Management**, and **Customer Database**. Together, these capabilities give teams a clear view of contacts and client relationships, keep customer information organized, and help businesses manage follow-ups and sales activity more efficiently. Contact Database 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Client Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Contact Management 4.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 3.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reporting/Analytics 3.3 (7) 42.86% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Client/Property Matching 2.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Match clients or tenants with suitable properties based on their specific requirements, preferences and budget Brivity Platform 52 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Management: Manage contact details and communication with clients - Client/Property Matching: Match clients or tenants with suitable properties based on their specific requirements, preferences and budget - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - For iPad Devices: Operate/access software on iPad Devices - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Startups: Primarily serving startup companies - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transfers/Routing: Transfer queries and organize messages between agents - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (37) 4.5 Based on 37 reviews ## Pricing Value for money 4.5 (33) Lite $299.99 Per User,Per Month Value for money 4.5 (33) 4.5 Based on 33 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (37) 4.6 Based on 37 reviews ## User reviews Overall rating 4.5 Based on 37 reviews Filter by rating 5(30) 4(3) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent Sarah Faye B. Owner Real Estate ### "Don't use the CRM use one with common sense " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 26, 2025 Brivity has to be the very worst CRM I have ever used, ever. CRM's are to collect leads. Brivity does not. It takes an act of God and months of waiting trying to see if you can even get your leads into the CRM--so far, 95 percent of my leads cannot even go into the CRM. Then they have the nerve of telling you to use Zapier. LOLLLLLLLLLLLLLLLLLLLLL!!! Pros Pro's???? There are zero pro's of using Brivity. What is the purpose of a crm...Brivity has no idea. No idea at all. Cons You will spend a lifetime trying to figure out if it is even possible to get your leads in Brivity! Ask their employees for help and they will ask you what you mean by needing your leads to come into the CRM. MAJOR RED FLAG Switched from [Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/) bc Follow Up Boss sold agents out to Zillow and stealing their leads but you know what --------------- you get your leads into the crm with EASE. Brivity has been a nightmare to deal with Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Amanda R. Realtor Real Estate ### "Brivity is a great client database" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 May 16, 2025 Overall, Brivity is a good client database and retains so much great information about the customers. The automated market reports are invaluable. Pros I liked the automatic reminders on the tasks set, daily weekly, quarterly etc. Cons The filters need to be expanded including the ability to filter clients by date, not just date of last activity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH sarah H. realtor Real Estate ### "horrible sales " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 2, 2024 i can’t say much about it becuase i couldn’t even set it up Pros i wanted the flexibility and ease of mind of using brivity, but that did not happen. sales messed up numerous times and caused me more time to fix the problems than actually utilizing the time to implement anything. \[sensitive content hidden\] was my sales. worst ever. Cons i was not able to use much of it. nothing was able to set up due to mistakes from sales rep. basic crm does not have market report and drip. what is a crm w/o those? Switched from [Notion](https://www.capterra.com/p/186596/Notion/) wanted something more automated and save me time. which did not happned. i ended up wasting more time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Monica K. Director of Operations Real Estate ### "Great overall product for any team!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 23, 2024 Overall this was a great product for our real estate team. It has improved tremendously over the last year. I love that now it will track your business numbers, work as a database as well as client management and communication. Pros The database feature. Allowed for easy and leveraged contact management with great touch plans. The listing and market reports are fantastic Cons The admin side of client management and business tracking. While using this CRM it didn't compare with other options like SISU. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PO Patrick O. Residential Real Estate Broker Real Estate ### "You're Better Off Flushing Your Money Down The Toilet & Saving Yourself the Headaches" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 23, 2022 Customer service is highly professional with all of the correct phrases of what to say to a client. That's where it stops. Everything else has been nothing short of frustration, headaches, words upon words, waste of time and anger. It took me 4 attempts to cancel my account, the threat of posting negative reviews on social media and a direct action to get the \[SENSITIVE CONTENT\] of the company on the phone. I was on hold for 15 minutes the 5th phone call and I was told my account would come down in one hour. Pros Zero. I had such a negative experience that after 4 weeks I never wanted to go back into the CRM. I forced myself to do so just to try it, to learn it and to give the company another and another chance to fix my account. It never happened. Overall, I was disappointed, dissatisfied and happy to move past them. Cons My experience was nothing short of headaches, lots of conversations w/ tech support, zero follow-through days later, micromanaging a list of problems w/my website, speaking w/upper management with zero concern for my account. ZERO! I had to have an EXIT conversation as to why I was cancelling my account. AND even then, I couldn't get my account cancelled. 7 days later it was still live. Here's a list of problems: -NO one is testing any of the functionality of your website. NO ONE. A couple of times speaking w/tech support they emailed me screenshots of how I can do it myself. WTF??! This is what I'm paying YOU to do. -The leads were garbage & miles & miles outside of my desired neighborhoods. -There are NO reports showing how your ads are performing. -My website had about 15 problems that took 2 months to fix w/the major one being the Property Search function. A user cannot search by neighborhoods!! The search originally had me in EVERY neighborhood in Chicago. I had several meeting w/Directors as to how to fix this bc I was receiving leads from out of state & 40 miles away. -The training was so-so. I'm picky & I expect certain words/language to be avoided in a group Zoom training meeting such as "here, this & there." These are not instructive phrases for the viewer. -Uploading your database is useless. There is NO welcome email or drip campaign. Sure, you can create one. -The language in the drip campaigns is aggressive & unprofessional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Digital Marketing Manager (Fintech and Financial Services) Financial Services ### "Good CRM but Lackluster Website Design" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 October 19, 2021 Getting set up with Brivity is really confusing because they have these various platforms for everything you want to do with their own set of login details. So you have to go to each platform separately and the back and forth takes up a lot of time. On the whole, the CRM is features are good and I really like how they have set up various drip campaigns and nurture sequences. But the really important missing feature is the ability to do any kind of proper email marketing through newsletters etc. Pros The CRM features are great and can really help when it comes to managing your contacts and leads. Cons Their website is really basic and the design is extremely bad. There is also no option to send newsletters. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reasons for choosing Brivity Platform Squarespace does not have a CRM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2021 Thank you for leaving a review. I would like to have a member of our team reach out to you regarding your website. We have a team of talented designers that can help ensure your website is converting leads at a high level. We also have customized web packages that give you the option to change your website to look the way you would like it to look. Finally we also have templated newsletters that can help you with your email campaigns. Please email us at support@brivity.com or feel free to call us directly at 855-427-4848. Thanks! SN Sherri N. Real Estate Agent Real Estate ### "Novice User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2021 Very very pleased! Pros It immediately helps me get organized working with my database. I have a lot more to do and have only used 6 months, but this platform has so many capabilities. I learn something new all the time. And highly recommend you follow the private FB Group, as you will learn even more from other users. I also love how the \[SENSITIVE CONTENT\] and trainers are so easily accessible thru the FB Group and you can resolve issues quickly. Another plus, if I email support I usually have a solid answer the same day. Great response times! Cons I wish I could get task reminders sent to my email. I am running like crazy and some days it's a challenge to even log in. Reasons for choosing Brivity Platform Cost effective, flexibility (I can run ads or turn them off, no long term commitment), excellent support, and great value for my business to provide to clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2021 Sherri, Thank you for sharing your experience with Brivity. Our team is ready to help you continue to grow your team. Please don't hesitate to reach out to us with anything you need. WP Wes P. Expansion Partner Real Estate ### "Best CRM in the industry." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2021 Grown my business, increased my touches with my sphere and clients. Pros This team is always improving and the customer service is off the charts. NO OTHER real estate CRM gives you the \[SENSITIVE CONTENT\] cell number. That is standing behind the product. Cons it is not voice activated. Product exceeds our expectation and they are adding more every day Switched from [Contactually](https://www.capterra.com/p/158259/Contactually/) It had too many gaps. When calling the help desk and suggested things it was send it in to and nothing happened and no reply. Reasons for choosing Brivity Platform Company hosts twice a week sessions for everyone, will take calls to help and goes OUT OF THEIR WAY to help clients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 7, 2021 Wes, thank you for your glowing review! Welcome to the Brivity family! CK CHARLES K. Realtor Real Estate ### "Good CRM for real estate agents and brokers, lots of features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 July 12, 2021 Good overall, powerful features, but ultimately too costly for my team and we found other similar but less costly solutions. Pros Lead capturing, beautiful custom search sites compared to IDX search options. Cons Occasional down time and system errors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2021 Charles, Thank you for submitting a review of the Brivity platform. We look forward to helping your team scale when the timing is right for you. ZH Zac H. ISA Real Estate ### "Helpful" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 28, 2021 Solid experience especially starting out Pros The ease at which you can detail out each client is nice as well as having the ability to customize each and every client to their individual needs Cons There are some bugs sometimes of failure to load that get frustrating from time to time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/207393/Brivity-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [CINC vs Brivity Platform](https://www.capterra.com/compare/152829-207393/CINC-vs-Brivity-CRM) [BoldTrail vs Brivity Platform](https://www.capterra.com/compare/176447-207393/BoldTrail-vs-Brivity-CRM)