# Brivity Platform Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Brivity Platform Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more.

Source: https://www.capterra.com/p/207393/Brivity-CRM/pricing

---

# 

 Brivity Platform Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Brivity Platform

## What is Brivity Platform?

Brivity Platform is the only comprehensive real estate system created and constantly innovated by a top agent. More than just software, Brivity provides everything you need for success, guaranteed. One platform that offers a customizable website with advanced lead capture and behavioral insights, lead gen campaigns managed by professional marketers, an industry leading CRM and transaction management and so much more, PLUS access to the models and systems from the #1 team in the world.

## What is Brivity Platform used for?

[Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)

Overall rating

Based on 37 user reviews

Reviews sentiment

Positive

89%

Neutral

3%

Negative

8%

Starting price

$299.99

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Brivity Platform

4.5 (37)

VS.

[4.4 (562)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

Starting Price

$299.99

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (37)

Ease Of Use

4.1 (248)

Value For Money

4.5 (33)

Value For Money

4.3 (226)

Customer Service

4.6 (37)

Customer Service

4.2 (233)

## Brivity Platform alternatives

Highest Rated

[4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

[4.2 (40)](https://www.capterra.com/p/205125/iHomefinder/reviews/)

Starting price

$160.00

Per User, Per Month

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

[4.5 (819)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/207393/Brivity-CRM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

3.3 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Client/Property Matching

2.8 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Match clients or tenants with suitable properties based on their specific requirements, preferences and budget

Lead Management

3.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Email Marketing

2.6 (5)

0.00% of 5 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Alerts/Notifications

3.8 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Contact Management

4.3 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Brivity Platform 51 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Collects essential call data such as call origin, call destination, call length, and other transaction details

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage contact details and communication with clients

Match clients or tenants with suitable properties based on their specific requirements, preferences and budget

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Tracking, calculating, and paying commissions and earnings to employees

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store, manage, and track all electronic documents in a centralized location

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Operate/access software on iPad Devices

For realtors, real estate investors, property managers, and other real estate professionals.

Primarily serving startup companies

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Access the system via a mobile application

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Tools designed to streamline the process of lead generation and management for sales teams

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Transfer queries and organize messages between agents

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (37)

4.5

Based on 37 reviews

## Pricing

Value for money

4.5 (33)

Lite

$299.99

Per User,Per Month

Value for money

4.5 (33)

4.5

Based on 33 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (37)

4.6

Based on 37 reviews

## User reviews

Overall rating

4.5

Based on 37 reviews

Filter by rating

5(30)

4(3)

3(1)

2(0)

1(3)

Mentioned topic

Sorted by most recent

Sarah Faye B.

Owner

Real Estate

### "Don't use the CRM use one with common sense "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 26, 2025

Brivity has to be the very worst CRM I have ever used, ever. CRM's are to collect leads. Brivity does not. It takes an act of God and months of waiting trying to see if you can even get your leads into the CRM--so far, 95 percent of my leads cannot even go into the CRM. Then they have the nerve of telling you to use Zapier. LOLLLLLLLLLLLLLLLLLLLLL!!!

Pros

Pro's???? There are zero pro's of using Brivity. What is the purpose of a crm...Brivity has no idea. No idea at all.

Cons

You will spend a lifetime trying to figure out if it is even possible to get your leads in Brivity! Ask their employees for help and they will ask you what you mean by needing your leads to come into the CRM. MAJOR RED FLAG

Switched from

[Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/)

bc Follow Up Boss sold agents out to Zillow and stealing their leads but you know what --------------- you get your leads into the crm with EASE. Brivity has been a nightmare to deal with

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Amanda R.

Realtor

Real Estate

### "Brivity is a great client database"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

1/10

May 16, 2025

Overall, Brivity is a good client database and retains so much great information about the customers. The automated market reports are invaluable.

Pros

I liked the automatic reminders on the tasks set, daily weekly, quarterly etc.

Cons

The filters need to be expanded including the ability to filter clients by date, not just date of last activity.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

sarah h.

realtor

Real Estate

### "horrible sales "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 2, 2024

i can’t say much about it becuase i couldn’t even set it up

Pros

i wanted the flexibility and ease of mind of using brivity, but that did not happen. sales messed up numerous times and caused me more time to fix the problems than actually utilizing the time to implement anything. \[sensitive content hidden\] was my sales. worst ever.

Cons

i was not able to use much of it. nothing was able to set up due to mistakes from sales rep. basic crm does not have market report and drip. what is a crm w/o those?

Switched from

[Notion](https://www.capterra.com/p/186596/Notion/)

wanted something more automated and save me time. which did not happned. i ended up wasting more time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Monica K.

Director of Operations

Real Estate

### "Great overall product for any team!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 23, 2024

Overall this was a great product for our real estate team. It has improved tremendously over the last year. I love that now it will track your business numbers, work as a database as well as client management and communication.

Pros

The database feature. Allowed for easy and leveraged contact management with great touch plans. The listing and market reports are fantastic

Cons

The admin side of client management and business tracking. While using this CRM it didn't compare with other options like SISU.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PO

Patrick O.

Residential Real Estate Broker

Real Estate

### "You're Better Off Flushing Your Money Down The Toilet & Saving Yourself the Headaches"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 23, 2022

Customer service is highly professional with all of the correct phrases of what to say to a client. That's where it stops. Everything else has been nothing short of frustration, headaches, words upon words, waste of time and anger. It took me 4 attempts to cancel my account, the threat of posting negative reviews on social media and a direct action to get the \[SENSITIVE CONTENT\] of the company on the phone. I was on hold for 15 minutes the 5th phone call and I was told my account would come down in one hour.

Pros

Zero. I had such a negative experience that after 4 weeks I never wanted to go back into the CRM. I forced myself to do so just to try it, to learn it and to give the company another and another chance to fix my account. It never happened. Overall, I was disappointed, dissatisfied and happy to move past them.

Cons

My experience was nothing short of headaches, lots of conversations w/ tech support, zero follow-through days later, micromanaging a list of problems w/my website, speaking w/upper management with zero concern for my account. ZERO! I had to have an EXIT conversation as to why I was cancelling my account. AND even then, I couldn't get my account cancelled. 7 days later it was still live. Here's a list of problems: -NO one is testing any of the functionality of your website. NO ONE. A couple of times speaking w/tech support they emailed me screenshots of how I can do it myself. WTF??! This is what I'm paying YOU to do. -The leads were garbage & miles & miles outside of my desired neighborhoods. -There are NO reports showing how your ads are performing. -My website had about 15 problems that took 2 months to fix w/the major one being the Property Search function. A user cannot search by neighborhoods!! The search originally had me in EVERY neighborhood in Chicago. I had several meeting w/Directors as to how to fix this bc I was receiving leads from out of state & 40 miles away. -The training was so-so. I'm picky & I expect certain words/language to be avoided in a group Zoom training meeting such as "here, this & there." These are not instructive phrases for the viewer. -Uploading your database is useless. There is NO welcome email or drip campaign. Sure, you can create one. -The language in the drip campaigns is aggressive & unprofessional.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Digital Marketing Manager (Fintech and Financial Services)

Financial Services

### "Good CRM but Lackluster Website Design"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

October 19, 2021

Getting set up with Brivity is really confusing because they have these various platforms for everything you want to do with their own set of login details. So you have to go to each platform separately and the back and forth takes up a lot of time. On the whole, the CRM is features are good and I really like how they have set up various drip campaigns and nurture sequences. But the really important missing feature is the ability to do any kind of proper email marketing through newsletters etc.

Pros

The CRM features are great and can really help when it comes to managing your contacts and leads.

Cons

Their website is really basic and the design is extremely bad. There is also no option to send newsletters.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

For a CRM that is real estate focused.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reasons for choosing Brivity Platform

Squarespace does not have a CRM.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 28, 2021

Thank you for leaving a review. I would like to have a member of our team reach out to you regarding your website. We have a team of talented designers that can help ensure your website is converting leads at a high level. We also have customized web packages that give you the option to change your website to look the way you would like it to look. Finally we also have templated newsletters that can help you with your email campaigns. Please email us at support@brivity.com or feel free to call us directly at 855-427-4848. Thanks!

SN

Sherri N.

Real Estate Agent

Real Estate

### "Novice User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 17, 2021

Very very pleased!

Pros

It immediately helps me get organized working with my database. I have a lot more to do and have only used 6 months, but this platform has so many capabilities. I learn something new all the time. And highly recommend you follow the private FB Group, as you will learn even more from other users. I also love how the \[SENSITIVE CONTENT\] and trainers are so easily accessible thru the FB Group and you can resolve issues quickly. Another plus, if I email support I usually have a solid answer the same day. Great response times!

Cons

I wish I could get task reminders sent to my email. I am running like crazy and some days it's a challenge to even log in.

Reasons for choosing Brivity Platform

Cost effective, flexibility (I can run ads or turn them off, no long term commitment), excellent support, and great value for my business to provide to clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 19, 2021

Sherri, Thank you for sharing your experience with Brivity. Our team is ready to help you continue to grow your team. Please don't hesitate to reach out to us with anything you need.

WP

Wes P.

Expansion Partner

Real Estate

### "Best CRM in the industry."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2021

Grown my business, increased my touches with my sphere and clients.

Pros

This team is always improving and the customer service is off the charts. NO OTHER real estate CRM gives you the \[SENSITIVE CONTENT\] cell number. That is standing behind the product.

Cons

it is not voice activated. Product exceeds our expectation and they are adding more every day

Switched from

[Contactually](https://www.capterra.com/p/158259/Contactually/)

It had too many gaps. When calling the help desk and suggested things it was send it in to and nothing happened and no reply.

Reasons for choosing Brivity Platform

Company hosts twice a week sessions for everyone, will take calls to help and goes OUT OF THEIR WAY to help clients

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 7, 2021

Wes, thank you for your glowing review! Welcome to the Brivity family!

CK

CHARLES K.

Realtor

Real Estate

### "Good CRM for real estate agents and brokers, lots of features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

July 12, 2021

Good overall, powerful features, but ultimately too costly for my team and we found other similar but less costly solutions.

Pros

Lead capturing, beautiful custom search sites compared to IDX search options.

Cons

Occasional down time and system errors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 15, 2021

Charles, Thank you for submitting a review of the Brivity platform. We look forward to helping your team scale when the timing is right for you.

ZH

Zac H.

ISA

Real Estate

### "Helpful"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 28, 2021

Solid experience especially starting out

Pros

The ease at which you can detail out each client is nice as well as having the ability to customize each and every client to their individual needs

Cons

There are some bugs sometimes of failure to load that get frustrating from time to time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207393/Brivity-CRM/reviews/)

Popular comparisons

[CINC vs Brivity Platform](https://www.capterra.com/compare/152829-207393/CINC-vs-Brivity-CRM)

[BoldTrail vs Brivity Platform](https://www.capterra.com/compare/176447-207393/BoldTrail-vs-Brivity-CRM) 

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