# Page 6 | Avid CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Avid CRM the right CRM solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/20743/Avidian/reviews

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Avid CRM

4.1 (138)

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Last updated March 13th, 2026

# Page 6 - Reviews of Avid CRM

## Showing most helpful reviews

Showing 126-138 of 138 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BS

Brian S.  
Pricing Analyst  
Food & Beverages  
Used the software for: Less than 6 months

### "Prophet CRM Review"

January 31, 2017

5.0

Have yet to come across a feature that hasn't benefited our company in some way. The ability to compile our sales teams appointments via Outlook has been great.

Pros

The initial integration was fairly clean and successful. Didn't take much time to train our employees.

Cons

At this point, the only issue we have seen is it occasionally will lag or crash for a short period of time.

Review Source

RL

Richard L.  
  
Medical Practice  
Used the software for:

### "Prophet Contractor Site"

November 15, 2014

4.5

Pros

It is easy to use and very reliable. I use Prophet in conjunction with 4 or 5 different firms.

Cons

I do not have negative comments about Prophet. It is better than similar products.

Review Source

KT

Kim T.  
  
Management Consulting  
Used the software for:

### "great product"

October 31, 2014

4.0

Pros

Ease of use, which allows for fast response, learning and accomodating of customer base.

Cons

Like any product, the documentation can have its issues but we learn to live with it.

Review Source

BP

Ben P.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "Improved Productivity"

June 16, 2014

4.5

Pros

I like the ease of use. Also, the vendor is easy to work with.

Cons

The vendor isn't easy to access on the first try. The product has a few things about it that I don't like.

Review Source

BH

Bill H.  
Client Service Representative  
Real Estate  
Used the software for: Less than 6 months

### "A Straightforward CRM worth looking at"

July 23, 2015

4.0

Pros

The fact that Prophet is built directly into MS Outlook is convenient and well-managed within the system. It creates for a less clustered environment that can occur when taking on new software.

Cons

Though the product offers many customizable fields, some of the reporting aspects are directly hard wired for a sales cycle type approach and cannot be altered.

Review Source

RB

Rick B.  
  
  
Used the software for:

### "Great help to a small operation"

January 5, 2017

5.0

Small operation with sales force working from multiple locations. This tool provides me with the overviews I require to ensure our activity levels are consistent with our forecast.

Review Source

AS

Aryn S.  
Department Head and Project Manager  
Construction  
Used the software for: Less than 6 months

### "Prophet looks promising"

April 9, 2015

4.0

Pros

The training was very easy to follow and the staff was knowledgeable. The product can be tailored to your specific needs and has several useful purposes and options.

Cons

The screens are not as intuitive and there seems to be a decent learning curve. There are several clicks and drop boxes to fill out and less customization of screens.

Review Source

JZ

Jia Z.  
  
Computer Software  
Used the software for:

### "Prophet Review"

November 17, 2014

4.0

Pros

We've been using it since the day I started at RCS. I've been told to use it.

Cons

I'm not the decision maker. I cannot tell anything about it.

Review Source

EB

Eddy B.  
  
Construction  
Used the software for:

### "Commanders"

November 2, 2014

2.5

Pros

It helps keep me organized, and it's easy to use. Prices are reasonable.

Cons

It's sometimes hard to get customer service questions answered.

Review Source

mP

maria P.  
  
Construction  
Used the software for:

### "Prophet For business"

October 29, 2014

3.5

Pros

Ease of use, promotes creative thinking and innovative ideas.

Cons

I have nothing negative to say about this vendor at this time.

Review Source

SB

Stephany B.  
Sales Manager  
Construction  
Used the software for: Less than 6 months

### "Quick Learning Curve"

March 18, 2015

4.5

Pros

The product is good for the use that it is intended for. The vendor provides a good support system.

Cons

The learning curve can be difficult, but if you are familiar with similar products you will have a quick learning curve.

Review Source

PC

Phally C.  
Account Manager  
Management Consulting  
Used the software for: Less than 6 months

### "PC Prophet Rev"

June 16, 2015

4.0

Pros

This program is very excellent at keeping track of notes.

Cons

The one thing I like least about this product is sometimes it takes awhile to load up when trying to search for client name.

Review Source

NB

Noah B.  
inside sales  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "I like prophet as a convenient tool to enter relevant information"

March 31, 2015

4.0

Pros

The customer support is the best piece of this product.

Cons

The fact that there is no real mobile app that goes with it.

Review Source

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