--- title: "ShuttleControl Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ShuttleControl Software - reviews, pricing plans, popular comparisons to other Transportation Dispatch products and more." source_url: "https://www.capterra.com/p/207431/ShuttleControl/" page_type: "product" language: "en" --- # ShuttleControl Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShuttleControl ## What is ShuttleControl? Enhance customer experience and operational efficiency with our all-in-one pickup and delivery management platform. Whether you are managing a fleet of vehicles for delivering goods or providing your customers with a concierge service, our all-in-one solution can help. ## What is ShuttleControl used for? [Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $60 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShuttleControl?[Manage this product listing](https://www.g2.com/products/shuttlecontrol/claim_requests/new?auto=true) ## ShuttleControl Overview Updated September 2026 AI summary ShuttleControl is a cloud-based transportation dispatch solution designed for businesses of all sizes needing to manage vehicle fleets, coordinate trips, and optimize routes. It offers dispatch management, delivery tracking, billing and invoicing, GPS and mileage tracking, real-time notifications, and integrations such as Kimoby. The platform is accessible via web and mobile, supporting flexible deployment and remote operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShuttleControl 4.9 (36) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $60 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (36) Ease Of Use 4.4 (388) Value For Money 4.9 (30) Value For Money 4.2 (354) Customer Service 5.0 (34) Customer Service 4.4 (374) ## ShuttleControl alternatives [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Highest Rated [Truckbase](https://www.capterra.com/p/10002334/Truckbase/) [4.8 (78)](https://www.capterra.com/p/10002334/Truckbase/reviews/) Starting price $490.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002334/Truckbase/) [Driv.in](https://www.capterra.com/p/147906/Driv-in/) [4.7 (150)](https://www.capterra.com/p/147906/Driv-in/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147906/Driv-in/) [View all alternatives](https://www.capterra.com/p/207431/ShuttleControl/alternatives/) ## FAQs about ShuttleControl Overview ### Which roles and teams benefit most from ShuttleControl? ShuttleControl is most used by service managers, dispatchers, shuttle coordinators, and fixed-operations leaders who oversee transportation logistics and customer flow. Guest services, loaner, rental, and customer relations teams use it to schedule rides, track drivers, reduce wait times, and keep service appointments running smoothly. Answer based on 36 reviews Overview ### What company size and industries is ShuttleControl built for? ShuttleControl is for small businesses with vehicle fleets managing pickups and deliveries, with 81% of reviewers from small companies and 92% from Automotive. It also serves midsize businesses at 19%, with smaller use in Transportation/Trucking/Railroad at 6% and Marketing and Advertising at 3%. Answer based on 36 reviews Features and Usability ### What are the key features of ShuttleControl? ShuttleControl offers dispatch management, route management, and route optimization for transportation operations. It includes fleet management, driver management, and live driver tracking, plus shipment tracking, delivery tracking, and status tracking. Additional features include scheduling, alerts/notifications, reporting/analytics, billing & invoicing, and third-party integrations. Integrations ### Which third-party tools and platforms does ShuttleControl integrate with? ShuttleControl integrates with Kimoby. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does ShuttleControl offer? ShuttleControl provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs that users can review when learning the product and its features. Answer based on 1 reviews Getting Started and Support ### What customer support options does ShuttleControl offer? ShuttleControl provides email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Reviewers describe support as timely and personal, with detailed help documents and live text chats that helped resolve implementation issues and other problems until everything was working. Answer based on 3 reviews ## Features AI summary Based on 954 Transportation Dispatch reviews Capterra data shows that buyers of transportation dispatch software rank the following features as their top priorities: - **Dispatch Management** (**58%** of reviewers rated this feature as critical) - **Delivery Tracking** (**58%**) - **Billing & Invoicing** (**60%**) ShuttleControl supports all three of the features reviewers rate most important: **Dispatch Management**, **Delivery Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses coordinate trips, monitor deliveries in real time, and manage customer billing more efficiently, allowing teams to keep operations organized, improve visibility, and get paid faster. Dispatch Management 4.8 (21) 61.90% of 21 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Delivery Tracking 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Billing & Invoicing 5.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers GPS 4.7 (20) 65.00% of 20 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Routing 4.5 (15) 40.00% of 15 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Scheduling 4.7 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources ShuttleControl 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Management: Track all personnel who operate company vehicles - Electronic Signature: Digitally sign online documents - Fleet Management: Management of commercial motor vehicles for work-related purposes - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another --- Get Advice We can help you find the software with the features you need. Features 4.8 (36) 4.8 Based on 36 reviews ## Pricing Value for money 4.9 (30) Free Trial Essentials $60.00 Flat Rate,Per Month Fleet $300.00 Flat Rate,Per Month Value for money 4.9 (30) 4.9 Based on 30 reviews ## Integrations [ Kimoby](https://www.capterra.com/p/222173/Kimoby/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (34) 5.0 Based on 34 reviews ## User reviews Overall rating 4.9 Based on 36 reviews Filter by rating 5(33) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MH Melissa H. Service Manager Automotive ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2026 Very helpful. I am satisfied with the product. I have found it to be very useful when setting proper expectations for individuals. Pros I really love this product. Knowing where my driver's are is so helpful in setting accurate and thorough expectations for my guests Cons The inability to enter an "new" address and have it stay. I have to retype it all the time. This can cost us time when guests are in a hurry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Chuck L. Owner Automotive ### "Shuttle control is amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2025 Love Shuttle control, they work very hard to make the program amazing, they have quick fixes of issues and listen to what customers are wanting Pros I have used Shuttle control for a few years, to begin with the program is simple to use. From the advisors to shuttle drivers with its simplicity we have no push back. The program is super flexible from single store point to multi-store locations, shuttle, parts valet and I add bank runs. we have added QR codes to benches at the mall to allow customers to schedule pick-ups. The versatility makes the program a great spend. Cons not often do i say none, but with the quickness of support they really work to make a great program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2025 Thank you kindly for your review, Chuck. We can't wait to see what you'll think of our upcoming features scheduled to be released soon. We have lots in the pipeline to enhance our offering for you. VM Veronique M. VP senior assistant Automotive ### "Excellent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 We have a great service when there is a problematic. Always prompt response. Pros I'm not the one using it, but I think it's a super tool for our wholesale deliveries. Cons Only bemol is : only one email per user. We cannot have multiple dealer access with only one email. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2025 Thank you kindly for your review! We have created an internal development ticket based on your feedback; we look forward to improving our service offering for you. Have a great day, Edward MO Matt O. Service Manager Automotive ### "Extremely easy to access and use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2025 Very good experience, very happy to have an easy to use tool Pros Very easy to use, can log in from hand held devices and desktops. I have booked shuttles who text me while away from the store Cons If the driver's only select "one store" they miss our other stores, would be awesome to even bundle or bunch together for ease of viewing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2025 Thank you for the review! We are adding many new features this year to further improve our service to you and we will take your feedback into consideration for our pipeline. JM Joe M. General Manager Transportation/Trucking/Railroad ### "Shuttle Control is above all, absolutely the best product, service and cost." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2025 I am really happy and satisfied with their service and product. Thank you for everything Mr. \[sensitive content hidden\] and \[sensitive content hidden\]. Pros Everything is to love about Shutte Control. Their staff is absolutely wonderful, understanding, caring and helpful by giving correct and honest information. I have been with Shutte Control for about 1 year now and their system has significantly helped us to increase, be more organized and have more control and accurate information about the vehicle locations and detailed trip information etc. Their system has worked perfectly in our business. Thank you very much for all that you do. Cons I am thinking about what I like the least, but nothing comes to mind yet. I cannot find anything negative to say about Shuttle Control. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2025 Thank you kindly for your review! We are so glad you have had such great success with our platform. We can't wait to continue delivering more updates and value for you. YD yatish D. Service Manager Automotive ### "Great solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2024 Pros Easy to use, simple to train most people Cons old people find the app complicated, tough to train Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 2, 2024 Thank you kindly Yatish for your review! We certainly have not spent enough time improving the user experience for the driver mobile application. We have created an internal ticket based on your feedback to make improvements to the driver experience. Have a great day! JL Julien L. piece Automotive ### "avis de shuttle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2023 Pros wow je suis en messure se savoir ou est notre livreur en temp real Cons il as des petit bug mais rien de dramatique Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2023 Hello Julien, Thank you kindly for the review. We always appreciate feedback like yours, it means the world to us. If you'd like and have some time, can you send us an email at support@shuttlecontrol.com letting us know of even the smallest bugs you are experiencing? We would like nothing more than to capture these so we can wrinkle them out completely from the application. AS Alexis S. Loaner administration Automotive ### "Audi st-bruno review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2023 Pros The Gps on the app and the history. easy access and easy to learn Cons some small bug and disconnect of the app. Driver have to reconnect some time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kimberly T. Directrice marketing / Marketing Manager Automotive ### "Great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2023 Pros The product itself is great and easy to use. The customer service is wonderful, \[sensitive content hidden\] offered quick and effective help. Very clear communication. Cons I don't use it often enough to know what it lacks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB Hicham B. DRIVER,CUSTOMER SERVICE Transportation/Trucking/Railroad ### "amazing app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2023 perfect app and when a detail needed a fast support team by \[sensitive content hidden\] wont leave you till no issues left Pros support service and dedicated team knowing what they doing Cons really nothing seen in my chift letting me discourage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/207431/ShuttleControl/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Elite EXTRA vs ShuttleControl](https://www.capterra.com/compare/131389-207431/Elite-EXTRA-vs-ShuttleControl) [Samsara vs ShuttleControl](https://www.capterra.com/compare/167543-207431/Samsara-for-Fleets-0-00-6-23-vs-ShuttleControl)