# Page 2 | ShuttleControl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ShuttleControl the right Transportation Dispatch solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207431/ShuttleControl/reviews

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ShuttleControl

4.9 (36)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 2nd, 2026

# Page 2 - Reviews of ShuttleControl

## Showing most helpful reviews

Showing 26-36 of 36 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JT

Jamie T.  
Service Manager  
Automotive  
Used the software for: Less than 6 months

### "Should have onboarded sooner!"

February 23, 2022

5.0

so far so good, no complaints

Pros

ease of use and practicality and efficiency

Cons

nothing really, other than adding a chat dialogue between driver's and dispatchers

Review Source

BB

Blaine B.  
Service Manager  
Automotive  
Used the software for: 2+ years

### "Shuttle Control "

March 4, 2021

5.0

Pros

This shuttle software program keeps our drivers organized on when and where we are picking up our service customers, pre scheduling shuttle rides , increase customer service , instant vehicle tracking , I would recommend this program any business .

Cons

I cant say anything negative about this program .

Review Source

Response from Vinctus Technologies

March 8, 2021

Hello Blaine, Thank you for leaving us with a 5-star review. It's always a pleasure to be in service of you and everyone at Burlington Hyundai. We look forward to continuing our relationship with you!

DR

Darryl R.  
Service Manager  
Automotive  
Used the software for: 1-2 years

### "Shuttle Scheduling"

December 18, 2020

5.0

Awesome, so glad we looked into the opportunity!

Pros

All aspects of this software, are second to none. Takes the guess work out of having a shuttle schedule. No more paper. Easy to use and adaptable to all situations.. Our Drivers and Advisors find the system, user friendly and Customers appreciate the improved service. Very economical!

Cons

Nothing at this point, the support from ShuttleControl keeps the system working at it's optimum.

Review Source

Response from Vinctus Technologies

March 8, 2021

Hello Darryl, We are thrilled to have you as part of the ShuttleControl family! Thank you for sharing your kind words with us. It means a lot to our entire team! We look forward to continuing our service to you.

RS

Rod S.  
Fixed Operations Manager  
Automotive  
Used the software for: 1-2 years

### "Shuttle Control at it's best"

August 27, 2021

5.0

Pros

Ease of use, it is a wonderful tool to keep customers involved and informed

Cons

Have not experienced any problems it works great

Review Source

DB

Darran B.  
Service Manager  
Automotive  
Used the software for: 1-2 years

### "Does exactly as intended"

March 31, 2021

5.0

ShuttleControl has done exactly what we were told it would do, it has done exactly what we needed it to do. We are able to accomplish more, using less people. It has organized our service, and increased our efficiency.

Pros

keeps all 5 dealerships, and 3 shuttle drivers organized, allowing all staff to understand where they are at all times which allows us to provide accurate wait times on our shuttle service

Cons

there isn't much not to like to be honest

Review Source

JC

Jared C.  
Service Manage  
Automotive  
Used the software for: 1-2 years

### "Amazing software. "

September 9, 2021

5.0

Great company backed up by great software.

Pros

Revolutionized how we run our shuttle and parts delivery.

Cons

None really. We have used it for a couple of year now.

Review Source

AC

Anton C.  
Shuttle Coodinator  
Automotive  
Used the software for: Less than 6 months

### "Very user friendly and accessible software"

May 5, 2022

5.0

So far I am very satisfied overall.

Pros

Everything is very nicely laid out and comprehensive. Easy for my drivers to use this software, which is helpful for the older and less technologically literate drivers!

Cons

The maps are very hit and miss... They break alot but can be fixed with a refresh, not a huge issue.

Review Source

GB

Gabriel B.  
Rental Manager  
Automotive  
Used the software for: Less than 6 months

### "Shuttle Control Review"

September 9, 2021

5.0

I love being able to see when my shuttle drivers have accepted the ride and where they are located on the map. It makes it easy for me to have an ETA for customer preferring our personal shuttles. The format/layout is fairly busy when scheduling the ride, but I understand they are just extra features we have not implemented.

Pros

Requesting rides, display of the location of my driver, and showing time requested/accepted.

Cons

I believe when scheduling return rides there should be an easier to go about it rather than having to view your history, locating the customer, then clicking return ride. There could be a log displayed on the main page where you can search through customers in order to request a return ride.

Review Source

JM

Joshua M.  
Service Advisor  
Automotive  
Used the software for: 1-2 years

### "ShuttleControl"

February 25, 2022

5.0

Pros

Product is easy to use and have had absolutely no issues using the software

Cons

Nothing is wrong with the system and software

Review Source

VR

Veronica R.  
Service Administrator  
Automotive  
Used the software for: Less than 6 months

### "Shuttle Control Review"

April 13, 2022

5.0

Very user friendly software to use

Pros

This product is simple to use and doesn't take much training to figure it out. Very easy to submit customer information and schedule a trip.

Cons

Live tracking jumps around with Samsung Galaxy S20 so would not recommend using an android phone if using this system.

Review Source

KT

Kimberly T.  
Directrice marketing / Marketing Manager  
Automotive  
Used the software for: 6-12 months

### "Great customer service"

August 31, 2023

5.0

Pros

The product itself is great and easy to use. The customer service is wonderful, \[sensitive content hidden\] offered quick and effective help. Very clear communication.

Cons

I don't use it often enough to know what it lacks.

Review Source

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