# Swivl Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Swivl Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/207439/Swivl

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# 

 Swivl Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Swivl

## What is Swivl?

swivl is simplifying AI training. In general, data scientist typically spend 80% of their time on non-value-added task such as finding, cleaning and annotating data. Our SaaS platform helps teams outsource these data annotation tasks to a diverse crowd to close the feedback loop in a cost-effective way. This involves the action of training, testing, and deploying machine learning models with an emphasis on natural language processing, audio, and generalized data categorization.

## What is Swivl used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Swivl?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://tryswivl.com&name=Swivl)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Swivl

4.7 (3)

VS.

[### UChat](https://www.capterra.com/p/239947/UChat/)

[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting Price

$500

Per User, Per Month

Starting Price

$10

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.6 (73)

Value For Money

3.0 (1)

Value For Money

4.8 (70)

Customer Service

5.0 (1)

Customer Service

4.7 (70)

## Swivl alternatives

Highest Rated

[Fathom](https://www.capterra.com/p/276054/Fathom/)

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/276054/Fathom/)

[Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/)

[4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10020420/Darwin-AI/)

[Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

[5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10019191/Denser-AI/)

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (80)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

[View all alternatives](https://www.capterra.com/p/207439/Swivl/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Chatbot

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

Code-free Development

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Intent Recognition

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Helps understand a user's intentions/actions

Live Chat

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Natural Language Processing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

Swivl 12 features

Software program that continuously adjusts its behavior based on observed data

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

For the intention to be used by developers

Helps understand a user's intentions/actions

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Train your system to interpret and transcribe voice messages

Get Advice

We can help you find the software with the features you need.

Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

3.0 (1)

Basic

$500.00

Per User,Per Month

Value for money

3.0 (1)

3.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MG

Marina G.

Teacher

Education Management

### "Love swivl!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 16, 2022

Pros

As an instructional coach, the swivl makes it so easy to garner teacher reflection from recorded classes. The online platform for sharing links, and creating groups is also very useful for collaboration.

Cons

The software is very easy to use, and I have no complaints about it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software engineer

Computer Software

### "Hybrid classroom"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 10, 2022

In covid when everything is closed we learn hybrid at swvil.

Pros

Swivl is provide the features to allow The students to learn online.

Cons

One thing in Swvil is it is some expensive for users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

Alexandra V.

Easy to Use

Education Management

### "Distance Education "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 23, 2020

I received professional development but the software is so easy to use it wasn’t even needed!

Pros

This software was so easy to use, I wish I had used it sooner. I received PD on Swivl but don’t feel it absolutely necessary.

Cons

I haven’t found anything I dislike about this software. I switched from another so I haven’t used for long.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)