--- title: "iluminr Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iluminr Software - reviews, pricing plans, popular comparisons to other Team Communication products and more." source_url: "https://www.capterra.com/p/207442/iluminr/" page_type: "product" language: "en" --- # iluminr Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iluminr ## What is iluminr? Engage in instant, two-way interactions through iluminr's intuitive interface, enabling seamless communication during critical situations. Cut through the noise with impactful messages, whether it's polling staff welfare, sharing crucial information, or activating teams instantly via SMS, email, MS Teams, or custom channels. Stay ahead with real-time reports, gaining valuable insights that drive informed decision-making. Streamline emergency response and connect with confidence with iluminr. ## What is iluminr used for? [Business Continuity](https://www.capterra.com/business-continuity-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Security Awareness Training](https://www.capterra.com/security-awareness-training-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iluminr?[Manage this product listing](https://www.g2.com/products/iluminr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iluminr 4.0 (2) VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.8 (22,764) Value For Money 5.0 (2) Value For Money 4.7 (15,320) Customer Service 4.5 (2) Customer Service 4.9 (13,577) ## iluminr alternatives [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Wrike](https://www.capterra.com/p/76113/Wrike/) [4.4 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76113/Wrike/) [RedFlag](https://www.capterra.com/p/175898/RedFlag/) [4.8 (53)](https://www.capterra.com/p/175898/RedFlag/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175898/RedFlag/) [Orion Voice Platform](https://www.capterra.com/p/201480/Orion/) [4.5 (14)](https://www.capterra.com/p/201480/Orion/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201480/Orion/) ## FAQs about iluminr Overview ### What company size and specific industries is iluminr built for? iluminr is designed for organizations that need to improve critical response readiness, including those replacing a legacy platform or advancing an established response capability. The description does not name specific company sizes or industries, but it appears suited to larger organizations with formal preparedness and response needs. Features and Usability ### What are the key features of iluminr? iluminr offers crisis and incident management features such as scenario planning, what-if scenarios, incident response checklists, and business continuity exercising. It also includes alerts and communications tools like mass notifications, SMS messaging, push notifications, two-way communication, and real-time reporting, plus access controls, audit trails, and workflow management. Integrations ### Which third-party tools and platforms does iluminr integrate with? iluminr connects natively to Microsoft Teams. Getting Started and Support ### What training and onboarding options does iluminr offer? iluminr provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars offer group learning sessions, documentation provides written reference material, and videos give users on-demand visual guidance. Getting Started and Support ### What customer support options does iluminr offer? iluminr provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. No reviewer feedback about support experience is available here, so user sentiment on response speed, helpfulness, or common frustrations cannot be summarized from the catalog data. ## Features AI summary Based on 17,996 Team Communication reviews Capterra data shows that buyers of team communication software rank the following features as their top priorities: - **Meeting Management** (**50%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Real-Time Chat** (**51%**) iluminr supports all three of the features reviewers value most: **Meeting Management**, **Mobile Access**, and **Real-Time Chat**. Together, these capabilities help teams coordinate discussions, stay connected from any location, and communicate instantly, allowing teams to keep work moving and respond faster across day-to-day operations. Alerts/Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information File Sharing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Risk Assessment 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities iluminr 61 features ### All Features - "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Business Continuity Exercising: Scenario-based process that test the validity of business continuity plans and procedures. - Campus Notifications: Campus Notifications - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Crisis Management: Process of preparing for disruptive and unexpected events. - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Emergency Notification: Automatically send mass notifications or alerts for any emergency or crisis - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Incident Management: Manage and track all disruptions and incidents - Incident Response Checklists: Checklist to confirm the incident and response. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mass Notifications: Send messages to multiple recipients at the same time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Push Notifications: Trigger clickable pop-up messages - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Two-Way Communication: Send, receive, and respond to messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LA Luella A. Information Security Manager Health, Wellness and Fitness ### "Great App for Incident management, alerting the right people at the right time " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 12, 2021 The end to end delivery has been great. We deployed around the same time we revisited our BCP. The training and implementation was so easy as the support team really know their product . Our Executive team did the training and all logged on to the system straight away. The support team have been awesome every step of the way. Pros The implementation and training was easy, the support has been great. The software will allow us to analyse a threat to any of our sites and then remotely manage the incident or crisis. The tool can be used anywhere to alert staff of various incidents or issues affecting their location of work (adverse weather in Queensland) or even their work (call centre phones are down this morning) Cons It would be great to be able to set the threat tolerances per location Reasons for choosing iluminr The functionality of the threat alert system will assist our business in managing our regional offices Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DR David R. BCM Manager Biotechnology ### "Review of CQ Command Crisis Comms & Collaboration Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 16, 2021 This product is a game-changer for my organisation and will serve to lift the overall organisational maturity in the Resilience space. Pros CQ Command fits very closely with the Coordinated Incident Management System (CIMS) response structure used by emergency services and government agencies across New Zealand, Australia, UK and the United States. It is a highly effective platform in supporting incident management teams with both collaboration activities and organisational communications. It is backed by the Catalyst Technology team who are responsive and agile, meaning that the product gets better with time by responding to the needs of its key users. CQ Command is also very good bang for buck, unrivalled by any competitive product that I have seen to date. Cons I would like to see Role action plans integrated into an overall Task list that the team members can filter depending on whether they want to see their own (CIMS role-based) tasks or the event-based tasks. I would like to see automated RSS-type feeds into the Situation Intelligence icon, linked to breaking news. In general, the more easy access to situational intelligence info, the better. The documents library should also be moved to the iLuminar library, as a one-stop shop for supporting documentation for the teams using the platform. I look forward to integration with MS Teams as another comms channel, especially useful for those staff who need to be part of an event response but are not necessarily users on the CQ Command platform. In general, if the product can integrate with the normal business processes that staff use day in and day out, that would be most useful and improve the organisation-wide usage of this powerful platform. Reasons for choosing iluminr None of the four alternative products came close to CQ Command in terms of fit-for-purpose, ease of use and bang for buck. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 27, 2021 Thanks for taking the time to post your review, David. Really appreciate your comments. You'll be interested to know that many of the features you've mentioned are included in our product roadmap, with releases planned for next quarter. We regularly collaborate with our clients, using feedback to innovate iluminr (formally CQ) into a threat intelligence and crisis response platform our clients can easily use every day. Your comments validate that we are delivering features that will help our clients successfully resolve critical events. Thank you! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.