---
title: "ShakeSpeare Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ShakeSpeare Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more."
source_url: "https://www.capterra.com/p/207450/ShakeSpeare-DMS/"
page_type: "product"
language: "en"
---

# 

 ShakeSpeare Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ShakeSpeare

## What is ShakeSpeare?

Document management and BPM with graphical interface and several hundred RPA, BPA automation plugins enabling process automation.

## What is ShakeSpeare used for?

[Document Management](https://www.capterra.com/document-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€99

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## ShakeSpeare Overview

Updated September 2026

AI summary

ShakeSpeare enables organizations to manage, store, and collaborate on documents securely, offering features like access controls, version control, electronic signatures, and compliance tracking. Suitable for businesses of all sizes, it covers both document and records management needs, with options for document generation, OCR, and file recovery. Deployment is available via cloud or Windows-based solutions.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ShakeSpeare

4.7 (10)

VS.

[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

Starting Price

€99

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (10)

Ease Of Use

4.6 (3,691)

Value For Money

4.7 (10)

Value For Money

4.6 (2,283)

Customer Service

4.8 (10)

Customer Service

4.7 (2,177)

## ShakeSpeare alternatives

[4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (6,112)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (1,259)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (186)](https://www.capterra.com/p/153712/ContractSafe/reviews/)

Starting price

$450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/207450/ShakeSpeare-DMS/alternatives/)

## FAQs about ShakeSpeare

Overview

### Which roles and teams benefit most from ShakeSpeare?

ShakeSpeare is most used by executives and business leaders, including CEOs, COOs, managing directors, and company directors, who need faster communication and decision support. Technical and operations roles use it to streamline structured content creation, while account managers, project controllers, and restructuring leaders rely on it for client-facing documents, reporting, and workflow consistency.

Answer based on 10 reviews

Overview

### What company size and specific industries is ShakeSpeare built for?

ShakeSpeare is designed for SMEs and large organizations across government, banking, insurance, legal, compliance, healthcare, industry, and services sectors. It fits companies and public bodies that need a broad range of applications, with a particular focus on BO.

Features and Usability

### What are the key features of ShakeSpeare?

ShakeSpeare offers document management features including document capture, document classification, document generation, document storage, and version control. It also includes electronic signature, file sharing, full text search, access controls and permissions, archiving and retention, compliance management, compliance tracking, and API support.

Getting Started and Support

### What training and onboarding options does ShakeSpeare offer?

ShakeSpeare provides in person training, live online sessions, webinars, and documentation to support team onboarding. In person and live online formats can guide setup and product use, webinars offer scheduled group instruction, and documentation gives written reference material for self-paced review.

Getting Started and Support

### What customer support options does ShakeSpeare offer?

ShakeSpeare provides 24/7 live rep support for users who need direct assistance at any time. The catalog lists this as the available support channel, and no reviewer feedback on support experience is available to describe response speed, helpfulness, or common issues.

## Features

AI summary

Based on 32,025 Business Process Management reviews

Capterra reviewers highlight these as the features buyers value most when comparing Document Management software:

-   **Secure Data Storage** (**56%** of reviewers rated this feature as critical)
-   **Document Storage** (**51%**)
-   **File Sharing** (**49%**)

ShakeSpeare includes **Document Storage** and **File Sharing**, giving teams a practical way to organize files and distribute documents across users. However, it does not offer **Secure Data Storage**. Instead, it provides **Electronic Signature** (**46%**), which can still support document workflows by helping businesses approve, sign, and finalize files faster while keeping work moving between stakeholders. Together, these features help businesses manage documents more efficiently and support day-to-day collaboration.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

API

Application programming interface that allows for integration with other systems/databases

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

ShakeSpeare 17 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Signature: Digitally sign online documents
- File Recovery: Recover lost, deleted, or damaged files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Full Text Search: Search for specific words or phrases within a document or database
- Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents
- Version Control: Track revisions and updates made to files and navigate between different versions

---

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Features

4.3 (10)

4.3

Based on 10 reviews

## Pricing

Value for money

4.7 (10)

Basic

€99.00

Value for money

4.7 (10)

4.7

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (10)

4.8

Based on 10 reviews

## User reviews

Overall rating

4.7

Based on 10 reviews

Filter by rating

5(7)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ZB

Ziga B.

Head of Restructuring

Financial Services

### "ShakeSpeare long term user review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2020

Very satisfied.

Pros

Shakespeare software is daily used in our work for managing legal cases. It helps the users to have better overview of their tasks and status of legal cases. Software is also integrated with our courts, so it saves a lot of time and reduces operational risk, as it automatically tracks the development and status of certain legal cases. Additional integration with our core system is also possible, to even further automatize the manual work and focus really only on content of legal cases, instead of a lot of administrative tasks.

Cons

Not much, as the company listened to our needs and did needed modifications and upgrades to cover our needs and work process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2020

Thank you very much for your response. As banking clients are one of our most important clients we are very happy to receive positive feedback for our solution and our work.

ED

Emin D.

Key Account Manager

Information Technology and Services

### "ShakeSpeare DMS & BPM"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 20, 2020

I am generally satisfied with the solution and the functionalities it offers. The solution can be customized to the client's needs within reasonable limits

Pros

Ability to customize solutions to customer needs

Cons

Sometimes simple modifications turn out to be complicated and require more time to develop and set up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2020

Thank you very much for your review and feedback. We are constantly working on supporting faster deployment of standard market requirements and are implementing new approaches to reduce resource requirements.

HH

Hanna H.

Project Controller

Accounting

### "System functionality"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

November 20, 2020

Pros

Easy and intuiative handling. Good and flexible Workflow designs

Cons

Still quite manually process. No automatic readout of invoices

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2020

Thank you very much for your feedbacks. We would like to inform you that we do offer automatic readout of invoice with our OCR module (GINI) which can be connected to a workflow for automatic readout (data-capture) of invoice information. Please feel free to get in touch with our team or me directly to show you the solution. The module was implemented as part of our standard offer for invoice processing in September 2020.

AB

Andreas B.

Geschäftsführer

Alternative Dispute Resolution

### "work flow optimization at the top level"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2020

It does take time to set up shakespeare according to my individual workflow needs, but once all is done it beats all the rest

Pros

shakespeare is a top tool to automate and digitalize pretty much all of your work flow tasks. This helps you to save so much time on your daily job

Cons

every process must be set up to your individual needs. for many of my workflows it was not possible to pull out a standard tool out of the box

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2020

Thank you very much for your very positive review. We are working on offering more and more out-of-the-box workflows as part of our software, with many fields the requirements are quite specific so it is difficult to standardize, but we are definitely doing our best on a regular basis.

GT

Gaber T.

CTO

Information Technology and Services

### "Affordable and feature rich DMS software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 19, 2020

Our project had to integrate existing 3rd party front-end application with our backend application that was also connected to other external systems. ShakeSpeare DMS was used as document storage and document template engine in the project.

Pros

Configurable options for document storage with supported meta data. Easy customization of document templates using DMS engine. Out of the box integrations with several back-office systems.

Cons

We wanted to use REST interfaces for the integration but only SOAP interfaces are supported.

Reasons for choosing ShakeSpeare

Solution vendor offers complete suite: DMS and BPM, which decreases IT project implementation risk significantly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2020

Thank you very much for your feedback. We are always happy to receive positive reviews as well as feedback and improvement suggestions.

AB

Ana B.

Company director

Retail

### "We use Shakespeare for invoice authorization"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 19, 2020

Overall experience is positive, especially in terms of customer support and personalization

Pros

transparency, personalization according to user needs

Cons

Outdated interface, not intuitive in terms of search

Reasons for choosing ShakeSpeare

Integration with accounting software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2020

Thank you very much for your review. We are working on improving the browser-based interface to keep pace with the UX suggesions. A minor implementation of UI improvements with implementing a new graphical theme to the web browser interface. A major revamp of the user-interface is planned for summer 2021 which will also include an advanced and improved search function with a lot of new possibilities to search through data and documents in the system.

DB

Denis B.

CEO

Computer Software

### "Game-changing software solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2020

Really satisfied - brings us the game-changing experience.

Pros

Easy to use, modular, easy to reconfigure or build up a new processes.

Cons

It's complex in learning-phase (for admin), but when you grab the know-how, it's easy and fast.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Previous system was more-less hard-coded, one platform but with a separate applications. Shakespeare have this major advantage that all what we need and use is placed within the same application. With just one shortcut.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2020

Thank you very much for your feedback. We are always happy to receive positive reviews as well as feedback and improvement suggestions.

BJ

Bruno J.

COO

Computer Software

### "ShakeSpeare DMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2020

Powerful tool for business process management.

Pros

Lots of possibility and useful tools for business process management.

Cons

Relatively difficult process programming. Requires a deeper IT knowledge.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2020

Thank you very much for your feedback. We are always happy to receive positive reviews as well as feedback and improvement suggestions.

SH

Samy H.

ICT Specialist / R&D

Information Technology and Services

### "Experiences so far"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2020

Pros

Shakespeare has been extremely simple to use with high degree of adaptability no matter the clients' needs. It covers all the needs a work process might have from simplest tasks to complex branching out processes. Seamless user interface.

Cons

So far nothing, any issues found has been addressed in rolling updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 19, 2020

Thank you very much for the very positive feedback. We are happy to get validation for our technology.

Matej P.

managing director

Computer Software

### "DMS for invoices with workflows"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 16, 2020

I like it, it enhances my work and helps me with ease of use of a DMS solution for invoices and archiving.

Pros

Out of the box preset workflows for invoice management and archiving.

Cons

As Apple user the graphical interface is not in lines of Big Sur design language.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207450/ShakeSpeare-DMS/reviews/)

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