--- title: "Curbside Laundries Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Curbside Laundries the right Point of Sale solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/207505/Curbside-Laundries/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Curbside Laundries 4.9 (29) [View alternatives](https://www.capterra.com/p/207505/Curbside-Laundries/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Curbside Laundries Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews JM Jessica M ManagerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “SENSITIVE CONTENT\], \[SENSITIVE CONTENT\] and their team do an excellent job educating their prospects about what Curbside is, which becomes the foundation for detailed training and preparing the team for a successful launch.“ April 26, 2022 BG Bill G OwnerIndividual & Family Services, 2 - 10 employeesUsed the software for: More than 2 years. “The customer support is excellent & they are constantly innovating the software & updating it to continually add more value.“ May 2, 2022 ## Showing most helpful reviews Showing 1-25 of 29 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Owner Used the software for: 1-3 years ### "Curbside software has helped us grow!" May 4, 2022 5.0 Pros I really like the integration with the website. Customers can find us online and sign up for service without having to call us. The software is super reliable, day after day for the past 2 years. We have reliably used it to grow our wash and fold and our pickup and delivery laundry service. Cons The user interface is not always intuitive, but once you use it a bit that's a minor issue. Reasons for choosing Curbside Laundries Curbside handled most, if not all, aspects of getting us up and running. Review Source owner Used the software for: 1-3 years ### "The software is great but the support is even better!" May 11, 2022 5.0 We needed a robust solution to manage our pick up and delivery laundry service. Curbside delivers so much more than just that. Since they are also laundry owners, they've thought of everything. They are super responsive when the rare problem crops up and they are always coming up with new features. Pros This software makes managing our laundry delivery service a breeze. We did exhaustive analysis on all the different software packages for laundromat owners and this is the only one that ticked ALL the boxes. Cons Not being able to use our Spyderwash cards was frustrating but the developers listened to our feedback and just rolled out this ability. I don't think there's anything else I'd change. Switched from [Starchup](https://www.capterra.com/p/155630/StarchUp/) Starchup was overly expensive, had fewer features we could actually utilize, did not work well with the hardware they recommended and the customer service and sales staff were dismissive when problems arose instead of being helpful. They also only responded to our problems during normal business hours sometimes making us wait all weekend to start working on a problem. Review Source Owner Used the software for: 1-3 years ### "Happy but sad" May 4, 2022 5.0 I am happy with curbside, but little expensive. Pros Reporting menu. Cons too many hoops to go through to complete an order. Switched from [CSI Platform](https://www.capterra.com/p/92633/TMS/) Wanted to increase Wash & fold delivery. Reasons for choosing Curbside Laundries heard good things about it. Review Source CEO Used the software for: 3-5 years ### "Awesome Software!" May 10, 2022 5.0 The experience overall has been amazing, software is reliable and they keep you updated on everything. The software itself gets a update every once in a while with new features. They’ve been responsive on some things that I found concerning or suggested. Everyone runs their business differently, have different suggestions, and I think curbside takes it into consideration and tries to meet everyone’s need. If you’re running a laundry business, you should have this software. It is worth it! Pros We’ve been using the software for a few years now and it has really helped our business. Thanks to this software, the ease in a Customer drop off experience surpasses our competitors. Users get a text when the order is ready which means no phone calls to ask if the order is ready, which has been a huge time saver. Tracking cash and expenses has also been simpler. There’s just a ton of features in this that not only made it simple for us but also makes us surpass our competition in the area. Highly recommended! Cons The software has like 95% of everything you need, the 5% would just be simplifying a few stuff like reports; right now I have to shift through multiple reports to get the information I need. Review Source Owner Used the software for: 3-5 years ### "I wish all companies were operated as well as Curbside! " May 13, 2022 5.0 I LOVE being a client of Curbside Laundries! They are so passionate about their product and they really care about providing the best software system and customer support possible - and they are succeeding! Pros The software is specifically designed for the the full-service laundromat. Therefore, all the features needed to operate such a business are included. Many companies that create a software products don't continue to develop it to fit the needs of their users. However, with Curbside Laundries, they are actively listening and responding to clients ideas and needs to continually create a more robust, spot-on product. Cons Their team is so proactive at resolving concerns, any issues that arise are handled promptly - it's really amazing! Switched from Support and training - the team is always offering webinars to help educate their clients on how to grow our businesses. Reasons for choosing Curbside Laundries They are the best! I really appreciate the personal support and the FB forum is an amazing resource for laundromat owners. The admin actively participate in the conversations which is super helpful! Review Source Owner Used the software for: 1-3 years ### "Great Value & Customer Service" May 2, 2022 5.0 Software is great and the support team just as good, if not better. Pros User friendly. I had an employee confess a few months after implementation that she was going to quit because of her anxiety over learning the computer software but she's done well and still an employee 18 months later. Cons While I know that having the option to turn features/ updates on/off can be a gargantuan task for programmers (and sometimes not just not possible) it would be helpful as a small business owner to customize the software to meet my needs/ employee pool. Example: the recent update to closing out the cash register while on the surface might seem to be idiot proof it seems to have caused more variances than the old way. Switched from I wanted to offer pickup and delivery and find a more user-friendly experience for my staff. Also the ability to export my customer base for marketing purposes. Reasons for choosing Curbside Laundries Wash, Dry Fold POS, Wash Club, Cents, Clean Cloud, Starchup Review Source Owner Used the software for: 3-5 years ### "improvement needed with payment processor rates/service" May 10, 2022 5.0 great, appreciate the help over the phones when I have issues. Pros ease of use, customer service, easy to train employees on it. great reports Cons make orders that have dry cleaning easier to track, maybe add colors for laundry orders and another color for dry cleaning orders and another for combo orders. Review Source Multi Store Owner Used the software for: 3-5 years ### "Great Product and Support Team" May 10, 2022 5.0 Pros Without prior experience, I thought this platform had a friendlier user interface than the others I looked at. Some of the functions were not as intuitive as I thought but all employees were easily trained and the product team keep coming out with regular updates and improvements to the software. It keeps getting better! Cons The software was built based on how SuperSuds operated their business which was not always in line with how we operated our business so a few functions took a little getting used to such as the "role" based interface. Review Source Owner Used the software for: 3-5 years ### "Curbside Review " May 10, 2022 5.0 Pros Its covers at least a little of everything I need in a PUD software - everything vital I have The support team is great and one of the main reasons why I keep using them They make updates often and listen to customer feedback Cons The UI for customers could use a refresh - needs to be less friction for customers to make an account and place an order Need some more marketing, texting, route optimization tools - all of which i think are in the works Review Source Owner Used the software for: Less than 1 year ### "Good software, great support. " May 5, 2022 4.0 Good experience Pros We chose Curbside for how high people rated its responsiveness from the developers. We wanted changes to better the software based on customer feedback and they are great with that. All softwares are relatively new so none are spectacular but Curbside seems to be trying to improve as quickly as possible. We also had to have 1 software for both wash & fold and PUD and this does both. Cons Can be slow. Biggest gripe is how linear it is, to do each task is “rabbit-holish “. Needs cross functionality. Currently must do a task then refresh and start a new task, lacking ability to go back a step or correct things easily. Needs more intuitive ways for getting things done to improve efficiency of workflows. Coming from sophisticated medical software this has a lot of catching up to do, but the curbside team is all about listening to criticism and implementing things as quickly as they can. Review Source OWNER Used the software for: 1-3 years ### "HSL is Happy!!" May 2, 2022 5.0 By far the benefits are that they are constantly evolving with today and future needs of the laundry industry. My Pick up and delivery has increase well over the past year by using Curbside. Pros I like that they are always coming up with new ideas and upgrades. I was using a different software prior and they never did updates/upgrades. Customer service is great! Cons Just when we find things that could be improved, they already have an install coming in the very near future. Noting that we do not like about it. Switched from They were not doing improvements on their software and we needed to move with the times, specially in the PUD areas. Reasons for choosing Curbside Laundries The constant improvements that Curbside is doing shows us that they want to improve our business as well as their own. Review Source Owner Used the software for: 3-5 years ### "Great Company to work with " May 10, 2022 5.0 Very good. Pros It is always improving and is easy to use Cons There are a few glitches in some of the reports, but they keep upgrading the software Switched from [Springboard](https://www.capterra.com/p/235869/Springboard/) Reasons for choosing Curbside Laundries The software had the most features design for laundromats and the Pick up and delivery was the easiest Review Source Jess M. Manager Used the software for: Less than 1 year ### "Family Owned & Operated" May 4, 2022 5.0 Pros \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\] and their team do an excellent job educating their prospects about what Curbside is, which becomes the foundation for detailed training and preparing the team for a successful launch. They are responsive and available for questions and challenges as they come up. Cons Learning how to navigate the driver/delivery portion of the website on a phone. It's not always convenient to deal with a tablet, since the tablet lives at the store - and sometimes the driver begins the route from home. Making the website mobile friendly or more responsive would be helpful. Switched from Better price, more accessibility, better support, more comprehensive software with web access from anywhere. Review Source Owner Used the software for: 3-5 years ### "Great company, great software" May 10, 2022 5.0 Pros Ease of use and portability. You can easily pull up the software for any device Cons Even though it has an inventory application embedded in it, the inventory count does not update when an item is sold together with an order, only when it is sold through the register portion of the software. This a drawback that needs to be corrected. Reasons for choosing Curbside Laundries Great software overall and lots of additional updates Review Source Owner Used the software for: 3-5 years ### "Great software for anyone offering wash & fold laundry service" May 10, 2022 5.0 Pros What I like most is how fully integrated this software is with respect to all of the functions needed to run a professional wash & fold business, both drop off & pickup/delivery. The customer support is excellent & they are constantly innovating the software & updating it to continually add more value. Cons I really don't have any cons to speak of. The few I had were addressed in recent updates. Review Source Owner Used the software for: Less than 1 year ### "Easy to learn" May 2, 2022 5.0 For somebody that is new to the business, having curbside has been a godsend. They give really good advice not only on how to use the software but also on the best ways to do business and maximize profits. I highly recommend them. Pros You can access everything remotely and make changes as needed without having to be at the laundromat. Cons There's little I don't like about the curbside software. Every now an then there are small glitches but their team works quickly at resolving any issues that arise. Review Source Owner & General Manager Used the software for: 1-3 years ### "Excellent System & Mobile App" May 11, 2022 5.0 Excellent! Pros Its easy to learn, use & configure. Price is reasonable & support is second to none. Cons Support for Dry Cleaning functions is not the best. Switched from Key functions of Clean Suite were no longer working or supported. Reasons for choosing Curbside Laundries Recommend by trusted source Review Source Owner Owner Used the software for: 3-5 years ### "Great Software Investment " May 25, 2022 5.0 Excellent, especially tech support Pros Ease of use and software updates. Also, very thorough information about customers and preferences. Cons Cost is extremely high when compared to other choices. Review Source PT Used the software for: 3-5 years ### "Great" May 10, 2022 5.0 Always there to solve your problems if you have any and explain how to correct. They care that you succeed Pros Curbside is an excellent tool for my company They have great support They are always improving Cons Not able to individualize the system according to the needs of the company. But they are getting there Review Source Owner Used the software for: Less than 1 year ### "Fantastic" May 4, 2022 5.0 Pros I love how it is ever changing and being updated as the needs in our industry change. The support is fantastic and very much appreciated. The team really cares and values you as a customer Cons The software itself is great. The only thing I would want to change is the price. It is on the higher end, but you get what you pay for. It is definitely a high end product. Review Source Owner Used the software for: 1-3 years ### "Helps us serve our customers " May 4, 2022 5.0 Pros Setup was easy. The functionality allowed us to expand our business. Cons Hard for users to learn. Some functionality is available but hard to find. Review Source President Used the software for: 1-3 years ### "Amplify your business" May 10, 2022 5.0 Pros It’s simple and easy to use. Other softwares are very complicated Cons It does take a little while to get used to on the management side. Review Source Attendant Attendant Used the software for: 1-3 years ### "05/2/22" May 10, 2022 5.0 It has been good so far Pros It’s easy to use and many people like it Cons Some time I can’t find things I need and I get lost Review Source Owner Used the software for: Less than 1 year ### "Great product!" May 10, 2022 5.0 They are very personable and my experiences with them lead me to believe they genuinely want my delivery business to excel! Pros This is a great product and its nice to work with someone who is actually in the industry themselves. They understand the nuances of laundry processing and management very well and this is expressed in the workflow of their software and customer service. Cons It's a little expensive to set up and the ROI for me has been slower than anticipated, but it is gaining traction. I think the biggest hindrance to faster success has been my staffing. Reasons for choosing Curbside Laundries The scalability of the product. Review Source Owner Used the software for: Less than 1 year ### "Top quality " May 2, 2022 5.0 Great product and phenomenal customer service. Pros The software is easy to use for both employees and customers. We haven’t received any calls from customers wondering how to place an order. Cons I wish that reports could be more customizable. Switched from WDF POS was extremely difficult to use and didn’t support pickup and delivery. Alternatives considered [CleanCloud](https://www.capterra.com/p/133390/CleanCloud/) Reasons for choosing Curbside Laundries We liked the people at Curbside more. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.