--- title: "Descartes XPS Ship Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Descartes XPS Ship Software - reviews, pricing plans, popular comparisons to other Label Printing products and more." source_url: "https://www.capterra.com/p/207521/XPS-Ship/" page_type: "product" language: "en" --- # Descartes XPS Ship Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Descartes XPS Ship ## What is Descartes XPS Ship? Cloud-based multicarrier shipping software designed to streamline business shipping operations. It offers discounted rates from major carriers, eCommerce integration, real-time tracking, and more. The software integrates with various eCommerce platforms, enabling businesses to manage shipping directly from their online stores for order fulfillment. Real-time tracking allows businesses to monitor shipments and provide customers with up-to-date delivery information, enhancing satisfaction. Features such as automated label creation, batch shipping, and customizable rules. ## What is Descartes XPS Ship used for? [Shipping](https://www.capterra.com/shipping-software/)[Label Printing](https://www.capterra.com/label-printing-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/) Top alternative Featured Overall rating Based on 240 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price $9.95 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Descartes XPS Ship?[Manage this product listing](https://www.g2.com/products/descartes-xps-ship/claim_requests/new?auto=true) ## Descartes XPS Ship Overview Updated September 2026 AI summary Descartes XPS Ship supports small businesses, midsize, and enterprise organizations in managing shipping operations through its cloud-based platform. It offers tools for order management, shipment and delivery tracking, price calculation, and label printing, with capabilities for data import/export and integration with platforms like Shopify and Wix. The software centralizes shipment status and tracking across multiple carriers. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Descartes XPS Ship 4.7 (240) VS. [4.9 (473)](https://www.capterra.com/p/178663/AfterShip/reviews/) Starting Price $9.95 Per Feature Starting Price $11 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (240) Ease Of Use 4.7 (827) Value For Money 4.6 (224) Value For Money 4.7 (716) Customer Service 4.8 (220) Customer Service 4.9 (606) ## Descartes XPS Ship alternatives [Shippo](https://www.capterra.com/p/146146/Shippo/) [4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146146/Shippo/) [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) [Cargoson](https://www.capterra.com/p/228964/Cargoson/) [4.8 (53)](https://www.capterra.com/p/228964/Cargoson/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228964/Cargoson/) [View all alternatives](https://www.capterra.com/p/207521/XPS-Ship/alternatives/) ## FAQs about Descartes XPS Ship Overview ### What problems does Descartes XPS Ship solve? Descartes XPS Ship solves manual order entry, carrier-by-carrier rate checking, shipment status blind spots, and time lost updating stores with tracking. Ecommerce teams, warehouse staff, customer service reps, and small business owners use it to centralize orders, compare USPS/UPS/FedEx options, print labels in batches, and manage shipping history from one dashboard. Answer based on 200 reviews Overview ### Which roles and teams benefit most from Descartes XPS Ship? Descartes XPS Ship is most used by small business owners, presidents, and C-suite leaders who need tighter control over shipping costs, carrier selection, and order fulfillment. Operations, warehouse, office, and store managers use it to streamline daily shipment processing, manage logistics workflows, and keep delivery operations efficient and organized. Answer based on 240 reviews Overview ### What company size and industries is Descartes XPS Ship built for? Descartes XPS Ship is built for online retailers and ecommerce stores, with 98% of reviewers from small businesses and Retail leading at 29%. It also appears in Food & Beverages and Food Production, each at 6%, and is most often used for shipping, cited by 39% of reviewers. Answer based on 240 reviews Features and Usability ### What are the key features of Descartes XPS Ship? Descartes XPS Ship includes core shipping tools like label printing, shipment tracking, delivery status updates, and shipment price calculation. Reviewers also highlight differentiators such as eCommerce integrations with Shopify, Amazon, and Wix, batch label printing, address book and address verification, plus automatic order status and tracking updates. Answer based on 102 reviews Integrations ### Which third-party tools and platforms does Descartes XPS Ship integrate with? Descartes XPS Ship integrates with Shopify, WooCommerce, Wix, Squarespace, BigCommerce, NetSuite, Volusion, and Weebly. Reviewers also mention Etsy, Amazon, eBay, QuickBooks, and UPS. The strongest adoption centers on ecommerce storefronts, with additional connections for marketplaces, accounting, and carrier account workflows. Answer based on 71 reviews Getting Started and Support ### How easy is it to onboard and train a team on Descartes XPS Ship? Descartes XPS Ship is easy to onboard for most teams, with in-person training, live online sessions, documentation, and videos available. Reviewers say nontechnical users, older owners, and new employees learn it quickly, while admins handling integrations or advanced shipping details may need more time and occasional support. Answer based on 31 reviews Getting Started and Support ### What customer support options does Descartes XPS Ship offer, and how do users rate the experience? Descartes XPS Ship offers email/help desk, FAQ/forum, phone support, and chat. Users generally describe support as easy to reach, fast, and helpful, with many highlighting quick answers from real phone representatives. A smaller number report inconsistent expertise, occasional poor communication, or unhelpful interactions when resolving billing or shipment issues. Answer based on 102 reviews Features and Usability ### How well does Descartes XPS Ship handle shipping workflows? Descartes XPS Ship simplifies daily shipping with rate comparison, tracking, order imports, and return labels in one place. Small businesses and ecommerce teams often find it easy to teach and manage, though some mention pricing discrepancies, limited support for certain workflows, and gaps for high-value or repeat shipments. Answer based on 96 reviews Features and Usability ### How good is Descartes XPS Ship for printing shipping labels? Descartes XPS Ship makes label creation and printing straightforward for routine shipments across several sales channels. Many office teams and online sellers like the clear labels, batch processing, and saved addresses, while some run into printer setting issues, limited label size flexibility, extra print steps, or formatting problems. Answer based on 56 reviews ## Who uses Descartes XPS Ship? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,198 Label Printing reviews Capterra reviewers highlight these as the features buyers care about most when choosing shipping software: - **Shipping Labels** (**61%** of reviewers rated this feature as critical) - **Label Printing** (**57%**) - **Parcel Shipping** (**61%**) Descartes XPS Ship supports **Shipping Labels** and **Label Printing**, giving teams the tools to create carrier-compliant labels and print them quickly as part of daily shipping workflows. However, it does not offer **Parcel Shipping**. Instead, it provides **Shipment Price Calculation** (**55%**) and **Shipment Tracking** (**52%**), which help businesses compare shipping costs and monitor deliveries after dispatch, allowing teams to manage shipping spend and keep customers informed throughout the delivery process. Shipping Labels 4.8 (200) 50.50% of 200 reviewers that rated this feature as important or highly important With this capability, you can quickly generate clear, professional shipping labels that integrate seamlessly with platforms like Shopify, Wix, and Dymo. Reviewers appreciate the easy customization, fast printing, and ability to include business logos, noting it streamlines shipping tasks. Label Printing 4.7 (197) 53.81% of 197 reviewers that rated this feature as important or highly important You benefit from fast, reliable label printing compatible with printers like Zebra, Munbyn, and Eltron. Reviewers find it easy to print, edit, and reprint labels, praising the integration with Shopify and the professional appearance, though some want more customization and batch reprint options. Delivery Tracking 4.8 (199) 51.26% of 199 reviewers that rated this feature as important or highly important It gives you real-time visibility into package delivery, with alerts for issues and easy access to tracking numbers. Reviewers appreciate how it helps them respond to customer inquiries, confirm deliveries, and keep customers informed, though a few mention occasional delays in updates. Status Tracking 4.7 (193) 46.63% of 193 reviewers that rated this feature as important or highly important This aspect helps you monitor shipment progress and delivery status from one dashboard. Reviewers indicate it’s valuable for providing up-to-date information to customers, managing delays, and quickly resolving issues, with many noting the convenience of tracking multiple carriers together. Order Tracking 4.7 (187) 43.85% of 187 reviewers that rated this feature as important or highly important Descartes XPS Ship offers a unified view of order status and shipment history, making it easy to track orders and share updates with customers. Users think this capability is essential for customer service, highlighting real-time notifications and integration with platforms like Wix and Shopify. Activity Dashboard 4.7 (185) 37.30% of 185 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Descartes XPS Ship 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Batch Printing: Enables the printing of multiple correspondence items at one time. - Cost Analysis: Analyze and calculate business costs - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: It gives you real-time visibility into package delivery, with alerts for issues and easy access to tracking numbers. Reviewers appreciate how it helps them respond to customer inquiries, confirm deliveries, and keep customers informed, though a few mention occasional delays in updates. - Document Management: Store, manage, and track all electronic documents in a centralized location - For eCommerce: Intended to be used by online stores - For Freight Operations: Intended to be used by freight brokers and logistics companies - Label Printing: You benefit from fast, reliable label printing compatible with printers like Zebra, Munbyn, and Eltron. Reviewers find it easy to print, edit, and reprint labels, praising the integration with Shopify and the professional appearance, though some want more customization and batch reprint options. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Status: Update order statuses automatically once orders are fulfilled - Order Tracking: Descartes XPS Ship offers a unified view of order status and shipment history, making it easy to track orders and share updates with customers. Users think this capability is essential for customer service, highlighting real-time notifications and integration with platforms like Wix and Shopify. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: With this capability, you can quickly generate clear, professional shipping labels that integrate seamlessly with platforms like Shopify, Wix, and Dymo. Reviewers appreciate the easy customization, fast printing, and ability to include business logos, noting it streamlines shipping tasks. - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: This aspect helps you monitor shipment progress and delivery status from one dashboard. Reviewers indicate it’s valuable for providing up-to-date information to customers, managing delays, and quickly resolving issues, with many noting the convenience of tracking multiple carriers together. - Supply Chain Management: Manage the planning and execution of supply chain activities --- Get Advice We can help you find the software with the features you need. Features 4.6 (240) 4.6 Based on 240 reviews ## Pricing Value for money 4.6 (224) Free Trial Free Version Free $0.00 Startup $9.95 Flat Rate,Per Month Growth $29.95 Flat Rate,Per Month Warehouse $99.95 Flat Rate,Per Month Enterprise $299.95 Flat Rate,Per Month Value for money 4.6 (224) 4.6 Based on 224 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Weebly](https://www.capterra.com/p/246168/Weebly/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Volusion](https://www.capterra.com/p/32398/Volusion-eCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (220) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (220) 4.8 Based on 220 reviews ## User reviews Overall rating 4.7 Based on 240 reviews Filter by rating 5(193) 4(37) 3(7) 2(2) 1(1) Mentioned topic Sorted by most recent CH Charlaine H. Assistante Graphic Design ### "Logiciel d'expédition " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 4, 2023 Pros Ce logiciel est très pratique et facile à utiliser. Cons Ce logiciel est génial , pour ma part. Je le recommande à tous Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Del L. Assistant Civic & Social Organization ### "Logiciel d'expédition " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2023 Pros Un très bon logiciel, très fiable et sécurisé Cons Un logiciel sans faille, je le recommande aux utilisateurs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PW Porschea W. Co Owner Food & Beverages ### "XPS Ship All In One Shipping Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2022 Pros Ease of use and the outstanding customer service that helps answer all my questions. The staff is very knowledgeable. Cons Sometimes if the wifi isn’t real strong it needs to be rebooted to accurately quote shipping prices. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Pamela S. Sales Director Cosmetics ### "5 stars and I'd give it more if I cold" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2022 perfect, 100% and more than 5 stars! I have used for years for my customer orders, super easy to print and saves the address for next time. has saved me $1000's of dollars and alot of time, thank you XPS ship Pros XPS is perfect for my business. saves me time and money and that convenience at its best Cons nothing- XPS offers great customer service, accurate and easy to use and a huge savings Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VM Valerie M. Store Manager Retail ### "USPS for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2022 I have had an overall good experience with XPS Ship, very convenient and I can ship from anywhere. Home or office. Pros The software is user friendly and can be modified to fit every user/business. Customer service is always available to help, great customer service. Cons The only con I can say is there is not an option to ship letters postcards. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kristen W. owner Food & Beverages ### "Toffee Traditions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 25, 2022 SO far has been very helpful. But let me stress the importance of the strength your customer service, they were wonderful. Pros Integration into my business was easy and smooth. Once I got the hang of it was nice. However, I would have been so distraught but for your patience and kind customer service department. Cons I really can't think of anything. I have been satisfied. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Stacey L. Partner Food Production ### "Customer Service Is The Best!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2022 Excellent! I recommend them to everyone! Pros We use XPS Ship because of their Customer Service Team. It is so important to us that we are able to reach someone by phone whenever we have a question or need help. The Customer Service Team is professional and always knows how to assist us. I know there are other shipping services out there but we would never switch from XPS Ship because they are truly the best! Cons Sometimes the software is not intuitive but the Customer Service Team is always available to walk us through the process and they make it easy. We wish that their UPS rates were as competitive as their USPS rates but you can always upload your UPS account if you have one and get your own negotiated rates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jeff S. Warehouse Manager Food Production ### "Terrific shipping aid that helps us save money for our customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2022 On the rare occasions that I need support, the support is friendly and my issue gets resolved fast! Pros Access to lower rates for our customers is the best feature! The API that auto-fills the fields for shipping is a close second. It saves us labor and prevents errors! Being able to build an address book of customers is also a helpful feature. Cons There is nothing I don't like! There are other automations that could further improve my efficiency. The customer indicates her/his desired shipping class in WooCommerce. It's very helpful having info. passed to xpsshipper and it would be even more helpful if that shipping class would be automatically selected (so I don't have to select it - but I could override it). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2022 Hi Jeff. What you are mentioning is definitely doable through utilization of rules. We will be happy to help you configure this. Please call 800.881.0288. DK darren K. PRESIDENT Retail ### "Great running shipping portal. Save money pay them nothing! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 I have been using XPS for many years and am very satisfied with this company. In the beginning, there were some glitches but those are gone. When there were glitches or I had any questions you can call them and they actually answer the phone! I mean very little if any hold time. Pros Ease of use and no glitches. I also like that I can ship using any shipping company. I also love their website and all it offers. Cons There is nothing that I know of that needs to be changed on this site. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Justin W. Owner Apparel & Fashion ### "Can't say enough good things" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2022 Pros XPS offers all the features I need, and if I have feature requests or questions I can call them up and a real human always answers the phone to help me. XPS let me take my online store business to the next level. Cons There's nothing I dislike about XPS. It's truly a magical thing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/207521/XPS-Ship/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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