# Descartes XPS Ship Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Descartes XPS Ship Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/207521/XPS-Ship

---

# 

 Descartes XPS Ship Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Descartes XPS Ship

## What is Descartes XPS Ship?

Cloud-based multicarrier shipping software designed to streamline business shipping operations. It offers discounted rates from major carriers, eCommerce integration, real-time tracking, and more. The software integrates with various eCommerce platforms, enabling businesses to manage shipping directly from their online stores for order fulfillment. Real-time tracking allows businesses to monitor shipments and provide customers with up-to-date delivery information, enhancing satisfaction. Features such as automated label creation, batch shipping, and customizable rules.

## What is Descartes XPS Ship used for?

[Shipping](https://www.capterra.com/shipping-software/)[Label Printing](https://www.capterra.com/label-printing-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Top alternative

Featured

Overall rating

Based on 240 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Starting price

$9.95

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Descartes XPS Ship?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://xpsship.com&name=Descartes XPS Ship)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Descartes XPS Ship

4.7 (240)

VS.

[4.9 (1,005)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting Price

$9.95

Per Feature

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (240)

Ease Of Use

4.9 (500)

Value For Money

4.6 (224)

Value For Money

4.9 (452)

Customer Service

4.8 (220)

Customer Service

4.9 (430)

## Descartes XPS Ship alternatives

[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (826)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198849/ShipTime/)

[View all alternatives](https://www.capterra.com/p/207521/XPS-Ship/alternatives/)

## Who uses Descartes XPS Ship?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 240 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 240 reviews

Customer Services & Support

100%

Customer Services & Support

100%

Top industries

Based on 240 reviews

Retail

55%

Food Production

16%

Food & Beverages

11%

Arts and Crafts

9%

Other

9%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipping Labels

4.8 (200)

50.50% of 200 reviewers that rated this feature as important or highly important

With this capability, you can quickly generate clear, accurate shipping labels that integrate seamlessly with Shopify, Wix, and Dymo printers. Reviewers appreciate how easy it is to customize, print, and track labels, saving time and reducing errors in their shipping process.

Delivery Tracking

4.8 (199)

51.26% of 199 reviewers that rated this feature as important or highly important

It gives you real-time delivery updates, alerts for issues, and a searchable history tab. Reviewers indicate they can easily track shipments, respond to customer inquiries, and confirm deliveries, though a few mention occasional delays in tracking updates.

Label Printing

4.7 (197)

53.81% of 197 reviewers that rated this feature as important or highly important

You benefit from fast, reliable label printing that integrates with Shopify, Munbyn, Zebra, and Eltron printers. Reviewers appreciate the convenience, speed, and professional appearance, but some say customization options and batch reprinting could be improved.

Status Tracking

4.7 (193)

46.63% of 193 reviewers that rated this feature as important or highly important

This aspect helps you monitor order status in real time, with all shipments visible on one page and flagged for issues. Users think it’s valuable for keeping customers informed, quickly resolving problems, and checking delivery progress at a glance.

Order Tracking

4.7 (187)

43.85% of 187 reviewers that rated this feature as important or highly important

Descartes XPS Ship offers real-time order tracking, syncing with platforms like Wix and Shopify. Some reviewers find it easy to check order status, share tracking info with customers, and resolve issues, though a few mention minor integration bugs.

Activity Dashboard

4.7 (185)

37.30% of 185 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Descartes XPS Ship 22 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Enables the printing of multiple correspondence items at one time.

Analyze and calculate business costs

Import and export data to and from software applications

It gives you real-time delivery updates, alerts for issues, and a searchable history tab. Reviewers indicate they can easily track shipments, respond to customer inquiries, and confirm deliveries, though a few mention occasional delays in tracking updates.

Store, manage, and track all electronic documents in a centralized location

Intended to be used by online stores

Intended to be used by freight brokers and logistics companies

You benefit from fast, reliable label printing that integrates with Shopify, Munbyn, Zebra, and Eltron printers. Reviewers appreciate the convenience, speed, and professional appearance, but some say customization options and batch reprinting could be improved.

Identify the physical location of an individual, asset, device, etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and track customer orders for goods, investments, or any other purchases

Descartes XPS Ship offers real-time order tracking, syncing with platforms like Wix and Shopify. Some reviewers find it easy to check order status, share tracking info with customers, and resolve issues, though a few mention minor integration bugs.

Receive data and information in real time

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

With this capability, you can quickly generate clear, accurate shipping labels that integrate seamlessly with Shopify, Wix, and Dymo printers. Reviewers appreciate how easy it is to customize, print, and track labels, saving time and reducing errors in their shipping process.

Manage and track orders being shipped to customers

This aspect helps you monitor order status in real time, with all shipments visible on one page and flagged for issues. Users think it’s valuable for keeping customers informed, quickly resolving problems, and checking delivery progress at a glance.

Manage the planning and execution of supply chain activities

Get Advice

We can help you find the software with the features you need.

Features

4.6 (240)

4.6

Based on 240 reviews

## Pricing

Value for money

4.6 (224)

Free Trial

Free Version

Free

$0.00

Startup

$9.95

Flat Rate,Per Month

Growth

$29.95

Flat Rate,Per Month

Warehouse

$99.95

Flat Rate,Per Month

Enterprise

$299.95

Flat Rate,Per Month

Value for money

4.6 (224)

4.6

Based on 224 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Weebly](https://www.capterra.com/p/246168/Weebly/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Volusion](https://www.capterra.com/p/32398/Volusion-eCommerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (220)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (220)

4.8

Based on 220 reviews

## User reviews

Overall rating

4.7

Based on 240 reviews

Filter by rating

5(193)

4(37)

3(7)

2(2)

1(1)

Mentioned topic

Sorted by most recent

CH

Charlaine h.

Assistante

Graphic Design

### "Logiciel d'expédition "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 4, 2023

Pros

Ce logiciel est très pratique et facile à utiliser.

Cons

Ce logiciel est génial , pour ma part. Je le recommande à tous

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

Del L.

Assistant

Civic & Social Organization

### "Logiciel d'expédition "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2023

Pros

Un très bon logiciel, très fiable et sécurisé

Cons

Un logiciel sans faille, je le recommande aux utilisateurs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PW

Porschea W.

Co Owner

Food & Beverages

### "XPS Ship All In One Shipping Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2022

Pros

Ease of use and the outstanding customer service that helps answer all my questions. The staff is very knowledgeable.

Cons

Sometimes if the wifi isn’t real strong it needs to be rebooted to accurately quote shipping prices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Pamela S.

Sales Director

Cosmetics

### "5 stars and I'd give it more if I cold"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2022

perfect, 100% and more than 5 stars! I have used for years for my customer orders, super easy to print and saves the address for next time. has saved me $1000's of dollars and alot of time, thank you XPS ship

Pros

XPS is perfect for my business. saves me time and money and that convenience at its best

Cons

nothing- XPS offers great customer service, accurate and easy to use and a huge savings

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VM

Valerie M.

Store Manager

Retail

### "USPS for small business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2022

I have had an overall good experience with XPS Ship, very convenient and I can ship from anywhere. Home or office.

Pros

The software is user friendly and can be modified to fit every user/business. Customer service is always available to help, great customer service.

Cons

The only con I can say is there is not an option to ship letters postcards.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kristen W.

owner

Food & Beverages

### "Toffee Traditions"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 25, 2022

SO far has been very helpful. But let me stress the importance of the strength your customer service, they were wonderful.

Pros

Integration into my business was easy and smooth. Once I got the hang of it was nice. However, I would have been so distraught but for your patience and kind customer service department.

Cons

I really can't think of anything. I have been satisfied.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Stacey L.

Partner

Food Production

### "Customer Service Is The Best!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2022

Excellent! I recommend them to everyone!

Pros

We use XPS Ship because of their Customer Service Team. It is so important to us that we are able to reach someone by phone whenever we have a question or need help. The Customer Service Team is professional and always knows how to assist us. I know there are other shipping services out there but we would never switch from XPS Ship because they are truly the best!

Cons

Sometimes the software is not intuitive but the Customer Service Team is always available to walk us through the process and they make it easy. We wish that their UPS rates were as competitive as their USPS rates but you can always upload your UPS account if you have one and get your own negotiated rates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jeff s.

Warehouse Manager

Food Production

### "Terrific shipping aid that helps us save money for our customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2022

On the rare occasions that I need support, the support is friendly and my issue gets resolved fast!

Pros

Access to lower rates for our customers is the best feature! The API that auto-fills the fields for shipping is a close second. It saves us labor and prevents errors! Being able to build an address book of customers is also a helpful feature.

Cons

There is nothing I don't like! There are other automations that could further improve my efficiency. The customer indicates her/his desired shipping class in WooCommerce. It's very helpful having info. passed to xpsshipper and it would be even more helpful if that shipping class would be automatically selected (so I don't have to select it - but I could override it).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 28, 2022

Hi Jeff. What you are mentioning is definitely doable through utilization of rules. We will be happy to help you configure this. Please call 800.881.0288.

DK

darren k.

PRESIDENT

Retail

### "Great running shipping portal. Save money pay them nothing! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2022

I have been using XPS for many years and am very satisfied with this company. In the beginning, there were some glitches but those are gone. When there were glitches or I had any questions you can call them and they actually answer the phone! I mean very little if any hold time.

Pros

Ease of use and no glitches. I also like that I can ship using any shipping company. I also love their website and all it offers.

Cons

There is nothing that I know of that needs to be changed on this site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Justin W.

Owner

Apparel & Fashion

### "Can't say enough good things"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2022

Pros

XPS offers all the features I need, and if I have feature requests or questions I can call them up and a real human always answers the phone to help me. XPS let me take my online store business to the next level.

Cons

There's nothing I dislike about XPS. It's truly a magical thing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207521/XPS-Ship/reviews/)

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Popular comparisons

[ShipTime vs Descartes XPS Ship](https://www.capterra.com/compare/198849-207521/ShipTime-vs-XPS-Ship)[Easyship vs Descartes XPS Ship](https://www.capterra.com/compare/170399-207521/Easyship-vs-XPS-Ship)[Freightview vs Descartes XPS Ship](https://www.capterra.com/compare/136895-207521/Freightview-vs-XPS-Ship)[Pirate Ship vs Descartes XPS Ship](https://www.capterra.com/compare/172133-207521/Pirate-Ship-vs-XPS-Ship)

[ShipStation vs Descartes XPS Ship](https://www.capterra.com/compare/155621-207521/ShipStation-vs-XPS-Ship)[ShippyPro vs Descartes XPS Ship](https://www.capterra.com/compare/164065-207521/ShippyPro-vs-XPS-Ship)[Shippo vs Descartes XPS Ship](https://www.capterra.com/compare/146146-207521/Shippo-vs-XPS-Ship)[ShipWise vs Descartes XPS Ship](https://www.capterra.com/compare/146762-207521/DesktopShipper-vs-XPS-Ship) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)