--- title: "indigitall Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about indigitall Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/207523/Indigitall/" page_type: "product" language: "en" --- # indigitall Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) indigitall ## What is indigitall? indigitall is a cloud-based customer engagement platform that helps businesses manage and send communications across multiple digital channels, including web push, app push, email, SMS, and WhatsApp, from one place. Businesses use indigitall to build and send targeted messaging campaigns, automate customer journeys, and track performance through a unified dashboard. It supports audience segmentation so teams can reach the right customers at the right time. indigitall includes tools for A/B testing, real-time analytics, and multi-channel campaign orchestration. Its chatbot builder lets teams create automated conversation flows without coding. indigitall is best suited for mid-size to large businesses in retail, e-commerce, travel, and media that want to coordinate customer communications across digital channels from a single platform. ## What is indigitall used for? [Push Notifications](https://www.capterra.com/push-notifications-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for indigitall?[Manage this product listing](https://www.g2.com/products/indigitall/claim_requests/new?auto=true) ## indigitall Overview Updated September 2026 AI summary indigitall provides businesses of all sizes with a cloud-based platform for managing conversational AI, customer journeys, and multi-channel marketing. It enables teams to communicate through push notifications, SMS, live chat, and WhatsApp, offering campaign management, segmentation, A/B testing, and real-time analytics. Integrations with major marketing and CRM tools further support data-driven engagement strategies. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### indigitall 4.6 (7) VS. [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 3.8 (476) Value For Money 4.8 (6) Value For Money 3.9 (382) Customer Service 4.7 (7) Customer Service 3.9 (386) ## indigitall alternatives Highest Rated [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) [4.5 (506)](https://www.capterra.com/p/76928/Campaign-Monitor/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76928/Campaign-Monitor/) [WebEngage](https://www.capterra.com/p/143401/WebEngage/) [4.5 (32)](https://www.capterra.com/p/143401/WebEngage/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143401/WebEngage/) [Mobile Text Alerts](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) [4.5 (86)](https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) ## FAQs about indigitall Overview ### What company size and specific industries is indigitall built for? indigitall is designed for D2C organizations that want to improve customer engagement. It is best suited for direct-to-consumer businesses across retail, e-commerce, and other consumer-facing sectors, especially teams focused on communicating with customers and driving repeat interaction. Features and Usability ### What are the key features of indigitall? indigitall offers multi-channel marketing and communication management across push notifications, SMS notifications, app notifications, web notifications, and mobile alerts. It also includes campaign management, segmentation, A/B testing, personalization, geotargeting, notification scheduling, real-time analytics, reporting, and third-party integrations for tracking and targeting campaigns. Integrations ### Which third-party tools and platforms does indigitall integrate with? indigitall integrates with 8 third-party tools and platforms, including Agentforce Marketing (formerly Salesforce Marketing Cloud), Facebook, Google Cloud Dialogflow, HubSpot Marketing Hub, Pega Platform, Salesforce Spiff, VTEX Commerce Platform, and WhatsApp API. These integrations cover marketing automation, CRM, commerce, messaging, and conversational AI. Getting Started and Support ### What training and onboarding options does indigitall offer? indigitall provides webinars, documentation, and videos for team training. Webinars support live guidance and question-and-answer sessions, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does indigitall offer? indigitall provides email/help desk support, a FAQ/forum, a knowledge base, and chat. These channels give users several ways to find answers or contact support, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 639 Conversational AI Platform reviews Capterra data shows that buyers of push notifications software rank the following features as their top priorities: - **Campaign Management** (**33%** of reviewers rated this feature as critical) - **Engagement Tracking** (**36%**) - **API** (**47%**) indigitall supports all three of the features reviewers rate most highly: **Campaign Management**, **Engagement Tracking**, and **API**. Together, these capabilities help businesses plan and run notification campaigns, monitor how audiences respond, and connect the platform with other systems, allowing teams to deliver more relevant messages and make better decisions based on performance data. Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Push Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Trigger clickable pop-up messages A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases indigitall 38 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Automated Responses: Automatic reply functionality for incoming messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Geotargeting: Geographic location of visitors determines behavior of the software - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Alerts: Notifications via mobile devices - Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Notification Scheduling: Schedule when notifications are sent - Personalization: Adjust communications based on previous interactions or personal preferences - Push Notifications: Trigger clickable pop-up messages - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Notifications: Set-up notifications and alerts for web browsers and apps. - Website Analytics: Track and analyze information regarding website visitors --- Get Advice We can help you find the software with the features you need. Features 4.4 (7) 4.4 Based on 7 reviews ## Pricing Value for money 4.8 (6) ### Starting price Free trial available Value for money 4.8 (6) 4.8 Based on 6 reviews ## Integrations [ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Pega Platform](https://www.capterra.com/p/151476/Pega-7-Platform/)[ Google Cloud Dialogflow](https://www.capterra.com/p/10068746/Google-Cloud-Dialogflow/)[ VTEX Commerce Platform](https://www.capterra.com/p/10060378/VTEX-Commerce-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 7 reviews Filter by rating 5(4) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NF Nicolas F. Project Manager Banking ### "Very easy implementation and team support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2022 The implementation from a development was very easy and the support from the team with very close. We implemented the secured notifications as part of SCA process successfully and achieving the timeliness agreed. Pros It is easy for implementation and the SDK is quite developed Cons I didn't find any big issue or missing functionality neither Reasons for choosing indigitall I didn't participate in the selection Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Ainhoa L. head production Banking ### "na" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 11, 2022 Pros flexibility and easy to adapt to new topics Cons nothing to comment so far. what i like more is the flexibility Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD guillermo D. técnico de digitalización Food & Beverages ### "Muy satisfechos con los resultados" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 25, 2020 En general ha sido muy buena, aunque hemos tenido fallos de desarrollo Pros Indigitall ha hecho que las notificaciones push web se conviertan en una importante fuente de tráfico y en un canal recurrente dentro de nuestros journeys con clientes. Cons Problemas de integración con salesforce Marketing cloud Reasons for choosing indigitall por preestaciones Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EG ELISABETH G. desarrollo de negocio Banking ### "BUENA RELACION CALIDAD-PRECIO" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 24, 2020 Nos aportan un vía directa e inmediata de comunicación con nuestros clientes. Pros La función de geolocalización, la posibilidad de reconocer la instalación de otras aplicaciones semejantes a las del sector Cons Le falta estadificas en tiempo real (diarias) para saber que campañas de envíos causan las bajas de las notificaciones Reasons for choosing indigitall Finalmente, no participe en la elección del mismo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Carlos G. Project Manager - Customer Intelligence Information Technology and Services ### "Soluciones adaptadas a cliente de verdad" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2020 Aporta mucha confianza contar con un partner de este tipo: Por un lado cuenta conr una solución robusta y actualizada; por otro lado cuando aparece un problema o necesidad, estos son cubiertos por unos buenos niveles de servicio y/o aportando facilidades en otros aspectos relacionados con gestiones administrativas Pros La solución es muy parecida a la de los otros grandes players de mercado, por lo que cuenta con gran número de características y funcionalidades. Lo que marca la diferencia es la agilidad y facilidad que ofrecen para adaptar sus servicios a las carácterísticas propias de tu negocio. Ya he trabajado antes con otras plataformas de mayor tamaño pero con menos posibilidad de adaptación. Cons De momento las capacidades que ofrece el software excede las necesidades identificadas en el negocio, por lo que no hay un aspecto negativo en ese sentido. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Israel B. Gestor de proyectos TI Banking ### "Plataforma recomendable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 24, 2020 Llevamos varios años trabajando con ellos, siendo la experiencia general satisfactoria. Pros Capacidad de adaptación al cliente. Empresa de nicho, en sentido positivo. Cons Problemas puntuales de rendimiento en algunas campañas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Samuel P. Responsable Proyectos de recobros en App y Web Financial Services ### "Buen proveedor de Push " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2020 Mandamos comunicación push tanto a nivel comercial, como de servicio y como solución para la gestión de impagos en tarjeta. Pros Su facilidad de uso, es muy intuitivo el uso y la configuración de las campañas para poder hacer los envíos, facilidad de personalización, de programar los envíos para poder mandar campañas a distintas horas. Posibilidad de mandar push con imágenes y emoticonos y personalizar con subida de fichero a que clientes se manda la comunicación y que variables van en el texto (nombre, importe....) Servicio de atención al cliente, siempre que preguntas o tienes alguna duda te responden de manera ágil y te dan solución al problema. Cons Cuando el volumen de notificaciones enviadas es muy alto las estadísticas pueden dar algún problema a la hora de descarga, pero solo las más específicas, las más habituales y de acceso diario funcionan sin ningún problema. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/207523/Indigitall/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.