# Page 2 | NativeForms Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is NativeForms the right Survey solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207543/NativeForms/reviews

---

NativeForms

4.7 (55)

[View alternatives](https://www.capterra.com/p/207543/NativeForms/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of NativeForms

## Showing most helpful reviews

Showing 26-50 of 55 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eric B.  
Founder  
Consumer Goods  
Used the software for: Less than 6 months

### "The best form builder compatible with so many platforms"

January 12, 2022

5.0

Pros

I've been programming for over 15 years, but these days I don't have time to code. I need fast, efficient and easy to use solutions. When I think forms, there is always something wrong BUT WITH NativeForms, building forms, surveys & polls all my worries are part of the past. I love it! It works with WordPress and also for all other type of platforms. You don't need to be experimented to make form and collect data anymore. There are also lots of templates and if you are not happy with the templates, all options will allow you to build any customised solution. Congratulations to the developer!

Cons

I love everything about this software, from options available to support

Review Source

PA

Paul A.  
CS Manager  
Computer Games  
Used the software for: I used a free trial

### "Top tier software for forms "

November 15, 2021

5.0

Within a customer service Dept this has solved many issues making our customer journey much easier & smoother

Pros

So far it's working out great. It's easy to set up and customize and being able to integrate within Intercom is fantastic.

Cons

Only let down so far is not being able to have multiple tick boxes to answer a question. Extra html customization would be great but not essential

Alternatives considered

[Outgrow](https://www.capterra.com/p/168229/Outgrow/)

Reason for choosing NativeForms

Ease to set up

Review Source

HC

Harris C.  
Customer Support Manager  
Financial Services  
Used the software for: I used a free trial

### "Does its job. Great little tool."

May 29, 2023

4.0

Pros

Simplicity in Integration with various platforms.

Cons

Lack of question logic and no graphics allowed.

Review Source

Zach J.  
Software Engineer  
Mental Health Care  
Used the software for: Less than 6 months

### "We love NativeForms!"

November 11, 2021

5.0

We really love it, it fits our need of creating small surveys to gauge user sentiment in our app.

Pros

We really like the ability to easily share forms from anywhere in Intercom. We also liked the various integrations with Slack, PipeDrive, and other tools.

Cons

A little bit clunky in the survey building, but still easy enough to use.

Review Source

Matheus L.  
Marketing Director  
Arts and Crafts  
Used the software for: Less than 6 months

### "Most have tool for find product market fit"

May 1, 2023

5.0

Pros

Native forms have the most Wonderfull features for marketing teams.

Cons

Native forms could improve integrations so that we could automate more forms.

Review Source

VR

Verified Reviewer  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Shockingly Outstanding"

May 1, 2021

5.0

I will never look for another form builder ever again.

Pros

I cannot even begin praising how easy it is to create a simple or complex form using NativeForms.

Cons

I miss the thorough how-to guides for more complex integrations. However, their support makes up for that lacking documentation in a big way.

Reason for choosing NativeForms

I have a few form builders; this one tops them in many ways.

Review Source

DS

Deisi S.  
Soft  
Telecommunications  
Used the software for: I used a free trial

### "I'm testing"

March 9, 2023

4.0

I'm testing the integration with Jira Software and it's been satisfactory. Integration is simple and fast.

Pros

The integration is simple and fast with the Jira Softwa platform.

Cons

The layout is very simple and not very customizable

Review Source

mZ

mohd Z.  
Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Value for money and increase conversion rate"

June 9, 2022

5.0

Pros

The form can be customized and had increase my conversion rate to collecting customer data

Cons

I cant track purchase value in Facebook pixel

Review Source

DM

Dante M.  
Agente de Relacionamento  
Marketing and Advertising  
Used the software for: 6-12 months

### "Excelente Ferramenta"

October 25, 2020

5.0

Excelente e recomendo muito! A ferramenta é extremamente versátil.

Pros

O Native forms é excelente! Na empresa que trabalho usamos a ferramenta para envio de pesquisas de satisfação via Intercom. A ferramenta é muito versátil e possui muitas integrações.

Cons

Não tenho nada a reclamar sobre a ferramenta. A única coisa que posso dizer e que não é que o Native Forms possui a limitação de vincular apenas um Workspace do Intercom.

Review Source

BG

Bharathi G.  
Digital Operations  
Retail  
Used the software for: I used a free trial

### "Useful tool to build and measure"

August 5, 2022

5.0

Pros

The ability to measure the health of the business

Cons

It threw "oops" error at form submission for select few

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing NativeForms

Showed up on Slack apps

Review Source

VR

Verified Reviewer  
Head of Support  
Human Resources  
Used the software for: 6-12 months

### "Great software for forms"

August 12, 2020

4.0

I really enjoy working with NativeForms, they have a great Support and overall I get good VFM.

Pros

Easily connected to Intercom, great customer support, features are very beneficial and you can export and edit a lot of fields

Cons

Not SOC2, would love to have more flexibility to add things such as custom CSS and code

Review Source

ML

Maximiliano L.  
Form  
Accounting  
Used the software for: I used a free trial

### "excelente herramienta"

October 17, 2023

5.0

Pros

Gran herramienta y de facil uso las integraciones son excelentes

Review Source

HR

Helen R.  
Change Mangaer  
Sports  
Used the software for: Less than 6 months

### "Easily create and integrate forms "

November 3, 2021

5.0

Great customer service and easy to use

Pros

Creating forms and being able to customise with branding, colours and logos, and integration with other software. I created forms to embed into slack channels to monitor feedback and integrated with JIRA. I also set up Zaps to be able to send SMS to key stakeholders for important feedback coming through. Easy to use and set up.

Cons

I couldnt work out where the submit button was when I create a from from scratch

Review Source

RG

Ryan G.  
Data Analyst  
Financial Services  
Used the software for: I used a free trial

### "Easy to Use"

February 16, 2023

5.0

Pros

It was easy to use and simple to set up

Cons

I wish there was more customization in terms of mapping

Review Source

KC

Karthic C.  
Operations Lead  
Information Technology and Services  
Used the software for: I used a free trial

### "Easy to use application"

October 12, 2023

4.0

Overall experience has been good. With a pretty good UI

Pros

Product was easy to set up and configuration and integration seems pretty easy

Cons

Ability to save data back into the integrated application, for example in our case Intercom

Review Source

LE

Lauren E.  
Head of Client Onboarding & Education  
Computer Software  
Used the software for: 6-12 months

### "Basic forms for an affordable price"

June 3, 2022

5.0

Pros

I like it integrates with Intercom and Slack. And it's very easy to use.

Cons

It doesn't have the robust reporting or formatting of other form softwares, but for the price point I'm willing to let that go.

Review Source

VR

Verified Reviewer  
Business Process Analyst  
Banking  
Used the software for: I used a free trial

### "Good Product for Reasonable Price"

July 31, 2023

5.0

Pros

This product is extremely user friendly. One doesn't need to be a systems administrator to be able to set up any form

Cons

There are certain field customization options that I would have liked to exist that didn't currently.

Review Source

MOC

Marie Odile C.  
Inbound Marketing Manager  
Computer Software  
Used the software for: I used a free trial

### "Very effective tool"

October 14, 2022

5.0

Pros

We used it during 15 days and it is very easy to use and very effective

Cons

I don't really see any negative comment to bring about this option

Review Source

GT

Grace T.  
Customer Success Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great software!"

August 16, 2020

5.0

Pros

The ease of integration with Intercom, clean and professional look and great data export capabilities

Cons

Nothing much I can say here! Although sometimes when amending/creating Forms it can be easy to lose your changes as you need to hit save after every section

Review Source

CL

Carolina L.  
Customer Success Manager  
Online Media  
Used the software for: 6-12 months

### "Vital if you're using Intercom"

August 11, 2020

4.0

NativeForms is the only survey software that allows us to ask long form questions and still integrate with our CRM. We recently started sending out surveys and this has been a game changer.

Pros

NativeForms is so easy to use. Whether you're creating a simple contact form or creating a product feedback survey, NativeForms can do it all! If you're an intercom user, the integration is seamless.

Cons

There isn't a whole lot of customization at the moment.

Review Source

CH

Carolina H.  
Head of insights  
Information Technology and Services  
Used the software for: I used a free trial

### "Good value for money"

July 4, 2022

5.0

Pros

The integration with Jira works excellent.

Cons

Not too many options to customise the layout.

Review Source

VR

Verified Reviewer  
Curriculum Support Coordinator  
E-Learning  
Used the software for: I used a free trial

### "No Limits"

August 16, 2022

4.0

Pros

I liked that there wasn't a limit to the number of options I can put into a drop-down

Cons

Would have liked to learn more about the Custom plan without having to speak to NativeForms. Would have liked a pre-made drop-down of the 50 states.

Review Source

SO

Shai O.  
Product Operations Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Easy to use, great customer support and good money for value!"

November 17, 2020

4.0

Pros

I liked the fact that it integrates with many other products (Jira/Intercom/etc...). In addition, it is a very flexible product, allowing us to achieve exactly what we needed for a very good price.

Cons

I think some troubleshooting guides could help (tooltips/articles/error message...)

Reason for choosing NativeForms

Pricing and integrations options.

Review Source

JH

Jeff H.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use form builder with advanced features"

September 19, 2022

5.0

Pros

Easy to use with built in templates and integration with Google Sheets.

Cons

A couple things I would like to see: 1) Pre-fill forms by passing data via URL parameters 2) Custom domains

Review Source

JT

Julien T.  
Senior Sales Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Really interesting and well designed"

November 29, 2021

5.0

Pros

Really interesting and well designed tool! Also a great customer service who assisted me in the best way when I needed it!

Cons

Nothing. The product and service are perfect

Review Source

Similar Products

Featured

## Related categories

[Survey](https://www.capterra.com/survey-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.