--- title: "Wonderschool Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Wonderschool the right Daycare solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/207558/Wonderschool/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Wonderschool 4.1 (24) [View alternatives](https://www.capterra.com/p/207558/Wonderschool/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Wonderschool Ease of use 4.2 Customer Service 4.4 ## Pros and Cons in Reviews IP Ines P Preschool Teacher / Director Education Management, 2 - 10 employeesUsed the software for: More than 2 years. “They help me to improve my own business in Marketing, Tuition Payment, Policies and Community Network.“ January 12, 2021 MP Ms P DirectorEducation Management, Self-employedUsed the software for: 1-2 years. “I kept going to their webinars only to be given the same information over and over again.“ January 28, 2024 RW Rachel W Director Education Management, 2 - 10 employeesUsed the software for: 6-12 months. “It is very intuitive for creating my website, and taking care of the invoicing“ January 12, 2021 MC Michelle C Early Childhood EducatorEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “There is an open door for assistance and guidance.“ March 16, 2021 IP Ines P Preschool Teacher / Director Education Management, 2 - 10 employeesUsed the software for: More than 2 years. “This product is easy to use and communicate with parents and Wonderschool Team .“ January 12, 2021 ## Showing most helpful reviews Showing 1-24 of 24 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Early Childhood Educator Used the software for: 3-5 years ### "Excellent all in one App with a little queak on the Attendance records print to PDF to be perfect" March 26, 2024 5.0 Amazing! Still best with all other components in place. Pros Everything from accounting to attendance and onboarding. Charges is the best part. You get paid swiftly as scheduled. Amazing app and website. Cons The fact that we are not able to go paperless by downloading check in and check out to PDF with signatures though those signatures are on the app they download into EXCELS and no signatures captured on Microsoft EXCELS. So, you cannot use the attendance to meet state requirements for attendance audit. Only tweak needed to be absolutelt perfect and retain customers running to other apps. Switched from [ParentSquare](https://www.capterra.com/p/198436/ParentSquare/) Remind does not have attendance just a parent engagement and messaging platform. Review Source Co-director of WEESSN (Shared Services Network) Used the software for: Less than 1 year ### "Wonderschool team shines - hoping for more functionality" January 14, 2021 4.0 We love that it is family child care focused and the team has been incredible to work with. They are responsive and when working directly with the providers to help with onboarding and any troubleshooting, our rep is exceptionally respectful and responsive. Pros The ease with which family child care providers can get started with this product is a standout feature. For programs that need an immediate marketing presence or want help organizing a waiting list/tours, this product gives a pretty immediate positive service in those areas. Cons Having more options around the financial recordkeeping would be a welcome addition. Also tracking time providers work and mileage would be helpful for tax prep. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) ProCare was just too clunky. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[Alliance CORE](https://www.capterra.com/p/201681/Alliance-CORE/) Reasons for choosing Wonderschool They were focused specifically on Family Child Care and were willing to listen about next needs for development, our state's paperwork requirements, etc. Review Source Executive Director Used the software for: 1-3 years ### "The worst company to work with" March 7, 2025 1.0 I have absolutely nothing positive to say about Wonderschool. I would highly recommend ProCare or Brightwheel, but I definitely cannot recommend Wonderschool. Pros They started off great with customer service, but totally misrepresented themselves and soon their customer service was basically non-existent. Cons Impossible to get in touch with a person. Their chat was always disabled, phone calls were usually sent to, “please call back during business hours,” even though my calls were during business hours. I literally spent hours upon hours trying to connect with a person and would send emails that I wouldn’t get responses from for days. They also held some of our funds for months and it became a hard-fought battle to get the funds released; funds that were ours. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Because of pricing. However, we switched back due to poor customer service, poor reports, etc. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reasons for choosing Wonderschool Because at the time, they were offering free processing for payments for Idaho childcare programs. Review Source Teacher Used the software for: Less than 1 year ### "Very very good" November 6, 2025 4.0 It is really easy to use and worth it. If you do not have a lot of experience this is perfect. The customersupport will always help you. Pros The staff is really good and nice. The communication is also very good and very open. You can really do it step by step the wat you want to. Cons Sometimes there a little problems but they are always fixed really quick. The customer support is really good. Review Source Preschool Teacher / Director Preschool Teacher / Director Used the software for: 3-5 years ### "Connecting with friends " January 13, 2021 5.0 Wonderschool is an amazing company. They help me to improve my own business in Marketing, Tuition Payment, Policies and Community Network. Pros This product is easy to use and communicate with parents and Wonderschool Team . Cons Technology is a little complicated for me. Something I need to talk inside to use the software. I would like someone is available to talk Reasons for choosing Wonderschool Wonderschool offer me better product Review Source Center Director Used the software for: Less than 1 year ### "Do not waste your time" December 15, 2023 1.0 Deeply unsatisfied with the company, its ethics, and its product. Deeply upset that it lobbied and was awarded over $10 Million from Michigan's Legislature, and has experienced no oversight. It has also partnered with other states to "expand childcare access." Pros It is visually appealing. That is the only positive thing I have to say about it. Cons Everything else. Their predatory Terms of Service, lack of ability to control options on my own account, lack of functionality and basic reports, lack of ability to contact a human when there are issues, lack of transparency, lack of people with experience in childcare in the company, the extortion of providers and families information for their monetary gain. Switched from Sandbox was discontinued. Wonderschool was offered for "free" from the State of Michigan. I tried it. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Reasons for choosing Wonderschool Procare had bought Sandbox and offered an easy transition. We have used Procare in the past and were unsatisfied with its clunkiness, lack of customer service, and predatory pricing. Review Source Director/teacher Used the software for: 3-5 years ### "Company vision good, waiting for better version" March 10, 2021 3.0 Tech support is amazing. They respond right away. Pros The most useful feature as a director is the ease in signing parents up for the enrollment process. WonderSchool already puts all the documents needed for CCLD licensing and all parents have to do is complete forms. Second is their billing feature. This one saves me time and energy as I do not have to worry about monthly charging. Cons “Waitlist and interested” tab for prospective families could use a bit more streamlining. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) I still use WonderSchool app because of personalized tech support but if our budget cannot handle paying for both Brightwheel and WonderSchool, I have to look at which services we need to prioritize. We added Brightwheel for signing in and out, documentation and daily communication messaging, video and pictures. We use WonderSchool for billing and waitlisting families. Would love to see improvements from WonderSchool because it is a great company. Review Source Director Used the software for: 1-3 years ### "NOT RELIABLE" February 1, 2024 1.0 I kept going to their webinars only to be given the same information over and over again. Getting information from them was like finding a needle in a haystack and you know who you are. Pros There employees are always on vacation and there clients are left on hold until they return. They have bad attitudes. Cons I missed out on grant funding to start up my child care program because their employees intentionally kept putting me on hold until the funding ran out. The inspector on my case out right lied to me. Review Source President & CEO President & CEO Used the software for: 1-3 years ### "Outstanding Product & Customer Support" January 14, 2021 5.0 The product is outstanding and the leadership and customer support teams at Wonderschool are even better! In addition to reliably delivering a great product, we feel like the team at Wonderschool is fully engaged with our team as partners. Pros The product provides everything a child care owner needs to automate and manage their business in one place. Cons Each iteration of the product better serves the client. We are eager to see a stronger intersection with child care assistance and center-specific modules in upcoming versions. Reasons for choosing Wonderschool We chose Wonderschool because it offers a comprehensive suite of services to help child care owners manage their business in one place, it's mobile friendly, and includes robust customer support. Review Source Daycare Used the software for: 1-3 years ### "Wonderschool Review " March 10, 2021 5.0 I’m very happy with Wonderschool , because they are so professional , and when l need help they are always helpful and are quick to reply. When i first started my daycare, they helped me to be more organized and professional. I am very grateful that i found Wonderschool through my friend. Wonderschool has a great team in general that is very professional and lovely to work with. It is a team work and i love working with this company. An amazing company you can trust! Pros I like that we can post pictures of the children and that the parents can see what the children are doing throughout the day. They can also send us messages and view child/parent profiles. Cons The only thing I don’t really like is that when we’re messaging in the app (software), we’re not able to send pictures. Review Source Childcare Business Coordinator Used the software for: Less than 1 year ### "Wonderschool Works!" January 15, 2021 5.0 For the programs that are in our Alliance having the opportunity to build a website was the first step in them beginning to have a more professional attitude about their businesses. As we move forward in learning all the benefits of the platform I believe that our providers will appreciate the decrease in paperwork, the organization of receipts and other fiscal information and the reports that they can print out for review, reporting and future planning. Pros The Wonderschool Platform is very user friendly and the support that is offered exceeded my expectations. I like that the platform is flexible and able to conform to individual needs. Cons One of the only suggestions is to integrate food programs onto the platform so that providers are able to use only one app to comply with various funder requirements. I do know that this is in the planning stage and am excited about that. Reasons for choosing Wonderschool One of the reasons we chose Wonderschool was because we felt the most connection with the people who we were working with while we were in the process of choosing a software program. We could tell from the beginning that we were all on the same page of helping providers be the best they can be and helping them sustain and stabilize their businesses. Review Source Early childhood educator Early childhood educator Used the software for: 3-5 years ### "Happy with my partnership with Wonderschool " January 14, 2021 5.0 Pros I love having Wonderschool, they helped me from the beginning to motivate me to start my own business, they helped me in the whole process of getting the license, they handle the charges to parents, marketing, website, which helps me to focus on my work with the children and not worrying about anything else Cons 10% for each child in this global crisis is a lot Reasons for choosing Wonderschool Was the first I met and I loved it Review Source Home child care provider Home child care provider Used the software for: Less than 1 year ### "Wonderschool review " February 5, 2021 5.0 Wonderschool has made my life so much easier because I know that everything I need is on the app. Another thing that has been my life a little easy is how commutative they are and whenever I have a problem they’re always there. Pros I really like how everything is in one app from booking an appoint to registering the children and payments. I also like the signing in and out, I think it’s very helpful and easy handle compare to using paper when signing in and out. The parents also love it! they can easily sign in their children without needing to touch other devices. Cons I personally don’t have any complaints or dislikes. Review Source Director Director Used the software for: Less than 1 year ### "Wow for Wonderschool" January 13, 2021 4.0 I love wonderschool Pros Wonderschool made it so easy to start my own business. It is very intuitive for creating my website, and taking care of the invoicing Cons I can’t schedule a time to speak to anyone. Customer service is amazing, but here’s no face to face Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reasons for choosing Wonderschool They also served as a platform for searching for schools and helped with my website building Review Source Owner Used the software for: 3-5 years ### "Great Platform " March 10, 2021 5.0 They have been great! Pros Easy to use, good set up for following leads. Cons The limitations of creating my website can be frustrating. Review Source Director Director Used the software for: Less than 1 year ### "Easy App for Family Child Care Business Owners " February 1, 2021 5.0 Pros The wonderful app was very easy to use. There is a how to instructions that will help you to navigate should you need to. You can instantly communicate with parents. Having the app on your phone/tablet allows you take pictures in real time and post for parents. You can edit posts to individual families as well as to all families. I like being able to text parents through the app. The overall platform makes enrolling new families easy. Your parents handbook and enrollment forms can be uploaded to your wonder school. Cons The only con is currently can’t upload videos. Review Source Director of Business Development & Strategy Used the software for: Less than 1 year ### "Best Tool in the Market" January 14, 2021 5.0 The engagement and responsiveness of the Wonderschool team is top-notch. The technology has been more warmly received than any other tech we've introduced to child care providers. Pros The robust features and depth of service and support are unmatched. Ease of use and a user-friendly look, feel, and experience are all just icing on top. Cons Nothing specific to Wonderschool's tech has been a hangup. Implementation of tech in this field is always an uphill battle, but the Wonderschool team shoulders the lion's share of that burden. Review Source Director Director Used the software for: 1-3 years ### "Keep the software Wonderschool!" February 1, 2021 5.0 I enjoy working with Wonderschool! Pros I like the ease to edit the website with pictures and content updates. I like the mobile phone capabilities too. Cons I would like the prospective family info to be easier to see in the mobile version, i.e. their phone number, address,.etc. Review Source Director/Teacher Used the software for: Less than 1 year ### "Helpful for Microschool start-up" February 1, 2021 5.0 Pros Wonderschool has helped us launch our IronKidz program quickly and easily! Parents also seem to find it easy to navigate. Customer service is wonderful when we run into any snags or changes. Cons We would like to see this program be a bit more user friendly and easier to navigate the back page as well as a better Website that we can customize more. Review Source WEESSN CO-Director Used the software for: Less than 1 year ### "High Level Wonder School Overview" February 2, 2021 4.0 Excellent customer service experience, really open to feedback. Pros I like that it was built specifically for Family Child Care and within shared services networks, very smart! Cons I think being relatively new, they are still learning parts of FCC work that could be incorporated into the platform. Especially as it pertains to seasoned providers who have established policies, websites etc. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Review Source childcare provider Used the software for: Less than 1 year ### "Great resource for childcare providers" March 10, 2021 4.0 Pros Best customer support, easy to use, easy to set up website. Cons Many app features are not available on PC Review Source Early Childhood Educator Used the software for: Less than 1 year ### "WonderSchool came at the right time!" March 18, 2021 4.0 I am still getting use to the program. Pros I like that it's up to date with technology. There is an open door for assistance and guidance. The staff are so awesome!etc Cons I need to create a for hire tap for inquiring possible emplyees. Review Source Administration Facilitator Administration Facilitator Used the software for: I used a free trial ### "Thank you WS" March 10, 2021 5.0 Great experience ! Pros Easy to understand and use. Everything is visually clear. Cons Nothing really. It’s just that I wish they have a way of connecting the deposited amount in the bank with the family who already paid. Review Source Home childcare owner Home childcare owner Used the software for: I used a free trial ### "Wonderschool " March 10, 2021 4.0 Pros I like the automated tuition payments, so that I no longer have to track down tuition payments from families. Cons Difficulty in signing up Wells Fargo customers Review Source Similar Products Featured