# Pearl Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pearl Software - reviews, pricing plans, popular comparisons to other Tutoring products and more.

Source: https://www.capterra.com/p/207561/Pearl

---

# 

 Pearl Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pearl

## What is Pearl?

The Pearl all-in-one, sustainable Tutor Management System (TMS) and Data Hub consists of its configurable tech platform and infrastructure. Features of the TMS and Data Hub include scheduling, smart-matching, document sharing, integrated 1:1 and small group virtual classrooms, post-session reporting, data standardization, and actionable insights that support outcomes-based contracting.

## What is Pearl used for?

[Tutoring](https://www.capterra.com/tutoring-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Pearl alternatives

Highest Rated

[4.8 (265)](https://www.capterra.com/p/181623/TutorBird/reviews/)

Starting price

$16.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (36)](https://www.capterra.com/p/206809/Yo-Coach/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.8 (74)](https://www.capterra.com/p/197828/DreamClass/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[TutorCruncher](https://www.capterra.com/p/145838/TutorCruncher/)

[4.6 (246)](https://www.capterra.com/p/145838/TutorCruncher/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/145838/TutorCruncher/)

[View all alternatives](https://www.capterra.com/p/207561/Pearl/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Scheduling

2.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Appointment Scheduling

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Interactive Whiteboard

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Virtual whiteboards allow instructors to share information with students in real-time

Invoice Processing

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

Multiple User Accounts

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Pearl 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Schedule in-person or online classes

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Store, manage, and track all electronic documents in a centralized location

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Plan an event's time and location

Virtual whiteboards allow instructors to share information with students in real-time

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Organize and track educational activities

Access software remotely via mobile devices

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Lessons that can be accessed online, allowing students to learn from home.

Accept and process online payment transactions

Online gateway through which parents and students can view material and communicate with teachers

Document and report the progress of ongoing projects

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Reminders sent via SMS/text message

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Features

4.2 (13)

4.2

Based on 13 reviews

## Pricing

Value for money

4.4 (13)

### Starting price

Free trial  
available

Value for money

4.4 (13)

4.4

Based on 13 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)

## Support, customer service and training options

Customer Service

4.3 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (13)

4.3

Based on 13 reviews

## User reviews

Overall rating

4.4

Based on 13 reviews

Filter by rating

5(9)

4(2)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

LM

Luke M.

Co-Founder

E-Learning

### "They lie and the service sucks"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 5, 2025

The worst service we have ever dealt with. Tech support will close tickets without fixing the problem. They lie to you during the sales process and hope that once you spend money you won't leave because you are stuck for at least a year.

Pros

Our customer support person was really nice to work with although his hands where tied with the fact that the platform sucks.

Cons

The technology is broken and does not work the way they present it during the sales process. They also tell you that upgrades are coming but then they never come. When you ask about them they say hey you can pay us to front load that upgrade otherwise you have to wait.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 13, 2025

We’re sorry to hear about your experience and appreciate your feedback. At Pearl, we take customer success and transparency seriously, and it’s disappointing to learn that your experience didn’t meet those expectations. We worked closely with your team to provide support, solutions, and even the option to cancel and refund the unused portion of your contract when it was clear Pearl might not be the right fit, but we understand that the experience was still frustrating. Our goal is to ensure that platform capabilities, timelines, and pricing for custom development are communicated clearly. While we do offer product enhancements based on company needs, custom requests that fall outside our core roadmap are always optional and fully scoped before any work begins. We value honest feedback and continue to improve our platform based on what we learn from our partnerships. If you’d like to revisit the conversation or share more details, please contact hello@poweredbypearl.com.

TB

Tiara B.

Owner/CEO

E-Learning

### "More Effective than Could Have Imagined "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2022

Pearl has been an expert in the field that has truly supported our journey to virtual instruction. Their supportive staff have been there every step of the way to support our needs. They have also developed drastically over the last two years with input from clients to help us better serve our students.

Pros

It allowed an interactive interface that provided all the tools in the same place to effectively provide virtual instruction.

Cons

While it is great it provides group instruction capabilities, it would be great if you could accomplish it solely in pearl

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reasons for choosing Pearl

Their customer service was extremely personalized and truly supported my journey from a single service provider to accommodate large district contracts and drastic growth in staffing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jess A.

Owner/Director

E-Learning

### "Very Frustrating working with Pearl!!"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 26, 2022

Not happy with the system.

Pros

The price is very resonable. Text notifications for clients.

Cons

Not user friendly and lots of glitches Can't integrate with Google calandar

Reasons for choosing Pearl

Promises during demo and affordability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HR

Hayward R.

Executive Director

E-Learning

### "Partial use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 19, 2021

Love it! Searched for something like this for years.

Pros

The zoom like classroom that is customized to my user name. The ease of providing feedback to parents. The calendar to manage payroll.

Cons

Can't get a person on the phone for customer service..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PR

Paige R.

Director

Education Management

### "Pearl Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 5, 2021

The customer service is great and responsive. The team is open to suggestions and requests. They are very hands on.

Pros

This is a great software that contains lots of features for a tutoring business. I like the built in notifications and the ability to schedule new clients easily.

Cons

They just brought in a storefront which matches payment to sessions. This was a huge lacking feature before. However, it’s still not integrated for anything other than USD, which is unfortunate.

Reasons for choosing Pearl

Had lots of features that I was looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DW

Danielle W.

educator

E-Learning

### "A+ program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 30, 2021

This product is a one stop shop for online tutoring and teaching. I love it!

Pros

I love the fact that the student and tutor can interact with the activity in real time and I can see their reactions to get a gage as to how they are understanding the content. I also can get feedback from every session with the student from the student and myself, then parents can also see it too.

Cons

That I can only have one or one tutoring.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

John F.

Founder-in-residence

E-Learning

### "Pearls platform and support is unmatched"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2021

Overall, the platform and team give me exactly what I need. Their system is easy to use and meets the data security standards for public education/higher ed. Their team is incredibly supportive and is willing to jump on a call or listen to my idea whenever I reach out.

Pros

I appreciated the ease-of-use when it came to onboarding, matching, and managing the relationships I and my colleagues have with our students. In my role, data is critically important to show the efficacy of our program. Pearls data reports give me exactly what I need to report the outcomes of my program.

Cons

I prefer the Pearl classroom to teaching in zoom, however, the Pearl classroom is only a 1:1 experience, as opposed to a group setting. You can still schedule and manage group sessions, you just need to meet in person or use zoom. I would love to see a multi-student classroom in the Pearl platform.

Alternatives considered

[TutorBird](https://www.capterra.com/p/181623/TutorBird/)

[TutorCruncher](https://www.capterra.com/p/145838/TutorCruncher/)

Reasons for choosing Pearl

They had a more robust feature set, all their data centers were based in the US(very important for any government-funded programs), their support was far and away the best.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KN

Karly N.

Tutor

E-Learning

### "Quality service for a quality product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2021

Pearl maintains my scheduling and billing. Notifications and communication are made simple and automatic for myself and my clients.

Pros

Fantastic customer service for on boarding and everything since!

Cons

More features could be added but they are adding new features all the time!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Ana G.

Co-Owner

E-Learning

### "Small Tutoring Company"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 25, 2021

Overall, I have had a great experience with Pearl and recommended it to others.

Pros

I enjoy how the platform aims to be all-in-one, which makes running my business easier. You can schedule sessions, take notes, message parents, track tutors, and have pre-paid lessons.

Cons

The software could use some improvement when it comes to features such as group classes, ease in connecting to Zoom/Google Meets, and notifications. The company is very receptive to suggestions and is constantly working to improve the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KN

Kdrion N.

Team Lead

Consumer Services

### "This program cant be compared. Its unbeatable!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2021

I would drop the price to $9 a month instead of $15 and have free trial sessions to help get users use to the program

Pros

The best feature of trilogy is the fact that you can pre-record online class sessions and save them for future usage

Cons

I have no negative feedback towards the program its really good

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207561/Pearl/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)