# Procedo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Procedo Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/207575/Procedo

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# 

 Procedo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Procedo

## What is Procedo?

Brazilian CRM and project management tool with geolocation, e-signature, reports, billing, time tracking, expense report and more.

## What is Procedo used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

R$49

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Procedo

4.5 (14)

VS.

[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

R$49

Per User, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (14)

Ease Of Use

4.0 (1,302)

Value For Money

4.9 (8)

Value For Money

4.1 (1,178)

Customer Service

4.8 (11)

Customer Service

3.9 (1,167)

## Procedo alternatives

[4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/207575/Procedo/alternatives/)

## FAQs about Procedo

Overview

### Which roles and teams benefit most from Procedo?

Procedo is most used by administrative and finance teams, analysts, consultants, and IT staff who need structured control over operational processes. Finance and billing roles use it to manage transactions and compliance, while procurement, tax, and audit professionals support documentation, reporting, reviews, and workflow oversight across business functions.

Answer based on 14 reviews

Overview

### What company size and industries is Procedo built for?

Procedo is built for Brazilian companies, primarily small businesses, which make up 86% of reviewers, with midsize businesses at 14%. It is most common in Accounting and Farming, each representing 21% of reviewers, followed by Management Consulting at 14%, and is mainly used for CRM.

Answer based on 14 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Procedo?

Procedo offers contact management, interaction tracking, and lead management for organizing customer records and sales opportunities. It also includes task management for follow-up work and reporting/analytics for monitoring activity and performance. These core features support tracking interactions, managing leads, and reviewing sales data in one system.

Integrations

### Which third-party tools and platforms does Procedo integrate with?

Procedo integrates with TOTVS ERP for customer and sales integration. The catalog data provided names TOTVS ERP as the confirmed third-party platform, making it the primary documented integration for connecting customer records and sales workflows within Procedo.

Answer based on 1 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Task Management

4.4 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Reporting/Analytics

4.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Contact Management

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Interaction Tracking

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Lead Management

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Procedo 5 features

Manage, organize, and store contact information

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

View and track pertinent metrics to find patterns and gain insights from data

Create, manage and track all task activities and progression

Get Advice

We can help you find the software with the features you need.

Features

4.4 (14)

4.4

Based on 14 reviews

## Pricing

Value for money

4.9 (8)

Advanced

R$49.00

Per User,Per Month

Pro

R$79.00

Per User,Per Month

Value for money

4.9 (8)

4.9

Based on 8 reviews

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## Support, customer service and training options

Customer Service

4.8 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (11)

4.8

Based on 11 reviews

## User reviews

Overall rating

4.5

Based on 14 reviews

Filter by rating

5(7)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GC

Gabriela C.

Consultor

Accounting

### "Sistema de gestão que facilita o dia-a-dia do RH e adminsitrativo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 6, 2023

É boa. Como disse, é um sistema que facilita a comunicação interna da firma.

Pros

É uma plataforma que facilita a minha comunicação com o RH e financeiro da empresa. Portanto, as demandas são melhores resolvidas e desenvolvidas.

Cons

O que menos gostei não tem a ver com o sistema em si, mas sim com um problema que a gestão enfrentou ao criar os compromissos e tarefas dentro do sistema.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VP

Vitor P.

Consultor Tributario Junior

Management Consulting

### "Avaliação Procedo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 6, 2023

Pros

Layout intuitivo, de fácil manuseio. Forma de realizar os lançamentos é bem pratico.

Cons

Não conseguir gerar um relatório para verificar os meus lançamentos de horas em formato Excel.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VL

Vitor L.

Assistente II

Accounting

### "Avaliação procedo "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 3, 2023

Pros

Interface e a métrica para apontar horas

Cons

O input de despesas para reembolso e um pouco complicado

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Analista de Licitacao

Computer Software

### "Excelente CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 3, 2023

no geral é boa! é pratico, é rápido, excelente para a rotina.

Pros

a praticidade, é rápido, prático, excelente para a rotina.

Cons

a quantidade de informações que solicita

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Marjuri Carolina D.

Analista Financeiro

Farming

### "Procedo Nota 8,5"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 26, 2023

É ótima, usamos diariamente, e ele nos atende muito bem...sempre é possível melhorar, mas no geral a nota é 8,5.

Pros

Ele é muito intuitivo, fácil, logico, isso é ótimo. Atende em quase tudo que precisamos, mas por ser um sistema bem completo, alguns pontos podem ser aperfeiçoados. Mas o padrão, atende de forma muito satisfatória.

Cons

Alguns recursos inexistentes, mas entendo que algumas coisas são especificas do negócio, para desenvolver numa plataforma "padrão".

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GO

Gabriel O.

Analista de TI

Information Technology and Services

### "Sistema muito eficiente"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2023

Pros

Sistema dinâmico com uma boa usabilidade e diversas funcionalidades para gestão como acompanhamento de vendas e relatórios, além de possuir integração com diversas outras ferramentas e sistemas e suporte rápido.

Cons

Por ser um sistema totalmente na Web, faz falta ter um aplicativo mobile para uma melhor navegação em dispositivos móveis.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ER

Evaldo R.

Supervisor TI

Farming

### "Avaliação PROCEDO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2023

Um sistema que realmente ajudou a empresa em todos os seus processos. Que proporciona uma segurança muito grande nos dados que nele é processado.

Pros

Praticidade no uso e fácil interpretação dos dados que ele gerencia, tudo isso aliado ao suporte 100%.

Cons

Até agora consegui me adaptar a tudo que tem no SISTEMA, não teria nada que não goste.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Felipe P.

Analista

Farming

### "Uma ferramenta robusta e bem organizada"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2023

Gosto bastante do Procedo, ajuda a manter tudo concentrado num lugar só, é cheio de funcionalidades excelentes e a interface é bastante amigável.

Pros

Apesar de ser recheado de funções, é muito prático manter-se organizado porque a interface e usabilidade do Procedo são muito boas. É uma ferramenta bastante 'moldável', o que ajuda muito.

Cons

O tempo para implementação de algumas novas funcionalidades pode ser um pouco grande, mas acho que isso é natural para este tipo de ferramenta.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Gabriel S.

Gerente Comercial

Information Technology and Services

### "CRM em evolução"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2023

Pros

Após aprender a trabalhar com o procedo se tornam fáceis as interações.

Cons

Algumas amarras que o sistema faz não fazem muito sentido. A dificuldade de gerar informações através de filtros analisando o funil de vendas e a ausência de alguns relatórios que seriam importantes para análise de informações.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Raphael B.

Consultor de M-A

Management Consulting

### "Sistema de reembolso"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

October 26, 2023

Utilizo o procedo basicamente para gerar reembolsos aos clientes e também para controlar horas de projetos.

Pros

Sistema bem parametrizado, com alçadas, etc.

Cons

Sistema de difícil utilização, com necessidade de uma hierarquia de ações. Difícil editar depois que algo foi criado.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Monica L.

ASSISTENTE ADMINISTRATIVA

Logistics and Supply Chain

### "avaliação sobre uso da procedo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2023

otima, atende as minhas necessidades.

Pros

facilidade em utilizar, atendendo as necessidades da empresa.

Cons

não consigo corrigir um canhoto anexo(que foi anexado errado).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Adriana N.

Faturamento

Chemicals

### "Procedo, eu prossigo."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 26, 2023

Diariamente recorro ao procedo por ser minha ferramenta de trabalho, consegui criar minhas planilhas e relatórios após manejar com mais domínio e prática no Procedo.

Pros

A praticidade com as atualizações para o meu sistema financeiro e de faturamento.

Cons

a busca por pedido ou cliente ( nem sempre consigo buscar pelo código do cliente)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GC

Guilherme C.

Auditor Jr

Accounting

### "A Importância do Procedo no Mundo Corporativo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2023

Pros

A praticidade no uso, versatilidade de atividades, sendo extremamente útil para organização de horas, custo de eventuais projetos, conferência e acompanhamento de horário funcional

Cons

Com minha experiência na plataforma, até o momento não encontrei nenhuma característica ou função que não me agrade

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Marcelo D.

Assistente JR

Legal Services

### "Avaliação - Procedo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 26, 2023

Pros

O layout utilizado é bem intuitivo e limpo, o que facilita a navegação e leitura das informações.

Cons

Carece de relatórios para os colaboradores verificarem seus apontamentos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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