--- title: "Procedo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Procedo Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/207575/Procedo/" page_type: "product" language: "en" --- # Procedo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Procedo ## What is Procedo? Brazilian CRM and project management tool with geolocation, e-signature, reports, billing, time tracking, expense report and more. ## What is Procedo used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$49 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Procedo?[Manage this product listing](https://www.g2.com/products/procedo/claim_requests/new?auto=true) ## Procedo Overview Updated September 2026 AI summary Procedo is a cloud-based CRM platform designed for small businesses seeking tools to organize customer relationships and sales activities. It offers features such as contact management, lead tracking, interaction logging, task management, and reporting. Accessible via web browser, Procedo supports teams in managing sales pipelines and customer data within a single, centralized system. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Procedo 4.5 (14) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price R$49 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (14) Ease Of Use 4.0 (4,388) Value For Money 4.9 (8) Value For Money 4.0 (3,517) Customer Service 4.8 (11) Customer Service 4.1 (3,527) ## Procedo alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) [View all alternatives](https://www.capterra.com/p/207575/Procedo/alternatives/) ## FAQs about Procedo Overview ### Which roles and teams benefit most from Procedo? Procedo is most used by administrative staff, finance teams, procurement specialists, and IT professionals who need structured process control. Analysts and billing teams use it to manage financial and operational workflows, while consultants, auditors, and commercial managers rely on it for compliance, reporting visibility, and smoother cross-department coordination. Answer based on 14 reviews Overview ### What company size and industries is Procedo built for? Procedo is built for Brazilian companies, primarily small businesses, which make up 86% of reviewers, with midsize businesses at 14%. It is used most in Accounting and Farming, each at 21%, followed by Management Consulting at 14%, and it is commonly used for CRM. Answer based on 14 reviews Features and Usability ### What are the key features of Procedo? Procedo offers contact management, interaction tracking, lead management, task management, and reporting/analytics. These features support storing customer details, logging interactions, managing sales leads, assigning and tracking tasks, and reviewing performance data in one system. Integrations ### Which third-party tools and platforms does Procedo integrate with? Procedo integrates with TOTVS ERP for customer and sales integration. This connection supports data exchange around clients and sales records, making TOTVS ERP the only integration named in the available catalog data. Answer based on 1 reviews ## Features AI summary Based on 14,838 CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Procedo includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and maintain more consistent follow-up, helping businesses manage relationships more effectively and keep day-to-day sales and service work organized. Contact Management 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Task Management 4.4 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Reporting/Analytics 4.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Interaction Tracking 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Management 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Procedo 5 features ### All Features - Contact Management: Manage, organize, and store contact information - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. Features 4.4 (14) 4.4 Based on 14 reviews ## Pricing Value for money 4.9 (8) Advanced R$49.00 Per User,Per Month Pro R$79.00 Per User,Per Month Value for money 4.9 (8) 4.9 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (11) 4.8 Based on 11 reviews ## User reviews Overall rating 4.5 Based on 14 reviews Filter by rating 5(7) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GC Gabriela C. Consultor Accounting ### "Sistema de gestão que facilita o dia-a-dia do RH e adminsitrativo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 6, 2023 É boa. Como disse, é um sistema que facilita a comunicação interna da firma. Pros É uma plataforma que facilita a minha comunicação com o RH e financeiro da empresa. Portanto, as demandas são melhores resolvidas e desenvolvidas. Cons O que menos gostei não tem a ver com o sistema em si, mas sim com um problema que a gestão enfrentou ao criar os compromissos e tarefas dentro do sistema. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VP Vitor P. Consultor Tributario Junior Management Consulting ### "Avaliação Procedo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 6, 2023 Pros Layout intuitivo, de fácil manuseio. Forma de realizar os lançamentos é bem pratico. Cons Não conseguir gerar um relatório para verificar os meus lançamentos de horas em formato Excel. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VL Vitor L. Assistente II Accounting ### "Avaliação procedo " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 3, 2023 Pros Interface e a métrica para apontar horas Cons O input de despesas para reembolso e um pouco complicado Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Analista de Licitacao Computer Software ### "Excelente CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 3, 2023 no geral é boa! é pratico, é rápido, excelente para a rotina. Pros a praticidade, é rápido, prático, excelente para a rotina. Cons a quantidade de informações que solicita Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Marjuri Carolina D. Analista Financeiro Farming ### "Procedo Nota 8,5" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 26, 2023 É ótima, usamos diariamente, e ele nos atende muito bem...sempre é possível melhorar, mas no geral a nota é 8,5. Pros Ele é muito intuitivo, fácil, logico, isso é ótimo. Atende em quase tudo que precisamos, mas por ser um sistema bem completo, alguns pontos podem ser aperfeiçoados. Mas o padrão, atende de forma muito satisfatória. Cons Alguns recursos inexistentes, mas entendo que algumas coisas são especificas do negócio, para desenvolver numa plataforma "padrão". Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GO Gabriel O. Analista de TI Information Technology and Services ### "Sistema muito eficiente" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 Pros Sistema dinâmico com uma boa usabilidade e diversas funcionalidades para gestão como acompanhamento de vendas e relatórios, além de possuir integração com diversas outras ferramentas e sistemas e suporte rápido. Cons Por ser um sistema totalmente na Web, faz falta ter um aplicativo mobile para uma melhor navegação em dispositivos móveis. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ER Evaldo R. Supervisor TI Farming ### "Avaliação PROCEDO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 Um sistema que realmente ajudou a empresa em todos os seus processos. Que proporciona uma segurança muito grande nos dados que nele é processado. Pros Praticidade no uso e fácil interpretação dos dados que ele gerencia, tudo isso aliado ao suporte 100%. Cons Até agora consegui me adaptar a tudo que tem no SISTEMA, não teria nada que não goste. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Felipe P. Analista Farming ### "Uma ferramenta robusta e bem organizada" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 Gosto bastante do Procedo, ajuda a manter tudo concentrado num lugar só, é cheio de funcionalidades excelentes e a interface é bastante amigável. Pros Apesar de ser recheado de funções, é muito prático manter-se organizado porque a interface e usabilidade do Procedo são muito boas. É uma ferramenta bastante 'moldável', o que ajuda muito. Cons O tempo para implementação de algumas novas funcionalidades pode ser um pouco grande, mas acho que isso é natural para este tipo de ferramenta. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GS Gabriel S. Gerente Comercial Information Technology and Services ### "CRM em evolução" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 Pros Após aprender a trabalhar com o procedo se tornam fáceis as interações. Cons Algumas amarras que o sistema faz não fazem muito sentido. A dificuldade de gerar informações através de filtros analisando o funil de vendas e a ausência de alguns relatórios que seriam importantes para análise de informações. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RB Raphael B. Consultor de M-A Management Consulting ### "Sistema de reembolso" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 October 26, 2023 Utilizo o procedo basicamente para gerar reembolsos aos clientes e também para controlar horas de projetos. Pros Sistema bem parametrizado, com alçadas, etc. Cons Sistema de difícil utilização, com necessidade de uma hierarquia de ações. Difícil editar depois que algo foi criado. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ML Monica L. ASSISTENTE ADMINISTRATIVA Logistics and Supply Chain ### "avaliação sobre uso da procedo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 otima, atende as minhas necessidades. Pros facilidade em utilizar, atendendo as necessidades da empresa. Cons não consigo corrigir um canhoto anexo(que foi anexado errado). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Adriana N. Faturamento Chemicals ### "Procedo, eu prossigo." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 26, 2023 Diariamente recorro ao procedo por ser minha ferramenta de trabalho, consegui criar minhas planilhas e relatórios após manejar com mais domínio e prática no Procedo. Pros A praticidade com as atualizações para o meu sistema financeiro e de faturamento. Cons a busca por pedido ou cliente ( nem sempre consigo buscar pelo código do cliente) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GC Guilherme C. Auditor Jr Accounting ### "A Importância do Procedo no Mundo Corporativo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 Pros A praticidade no uso, versatilidade de atividades, sendo extremamente útil para organização de horas, custo de eventuais projetos, conferência e acompanhamento de horário funcional Cons Com minha experiência na plataforma, até o momento não encontrei nenhuma característica ou função que não me agrade Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MD Marcelo D. Assistente JR Legal Services ### "Avaliação - Procedo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 26, 2023 Pros O layout utilizado é bem intuitivo e limpo, o que facilita a navegação e leitura das informações. Cons Carece de relatórios para os colaboradores verificarem seus apontamentos. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.