--- title: "Emvisage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Emvisage Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/207576/Emvisage-Field-Workflow-Software/" page_type: "product" language: "en" --- # Emvisage Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Emvisage ## What is Emvisage? Emvisage is the answer for organisations with complex, time consuming field workflow. If you have more than 30 people in your workflow, your team are probably buried in spreadsheets, email or jumping across different software tools. Emvisage centralises all job information, making it easy to share information between operations and the field, automate workflow, field reports, customer communications and more. Our software is trusted by leading organisations across the utility, energy, civil, infrastructure and electrical sectors. Companies like Tesla, AGL Genus and JET Charge. Clients save up to 12 hours of admin work each day with Emvisage automation. Thinking about your end to end workflow, every step involved, the time it takes, the customer experience, the double handling, the misses. It doesn't need to be like that, it's not too complex to streamline and automate. Emvisage can be game changing with this type of workflow. ## What is Emvisage used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Work Order](https://www.capterra.com/work-order-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Emvisage?[Manage this product listing](https://www.g2.com/products/emvisage-field-workflow/claim_requests/new?auto=true) ## Emvisage Overview Updated September 2026 AI summary Emvisage offers field service management capabilities for organizations of all sizes, supporting tasks such as scheduling, dispatch, billing, quoting, and work order management. It provides mobile access, electronic signatures, and GPS tracking, with options for accounting integration, CRM, and workflow management. Emvisage is available as a cloud-based solution compatible with Android and iOS devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Emvisage 4.9 (13) VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (13) Ease Of Use 4.5 (498) Value For Money 4.8 (12) Value For Money 4.5 (491) Customer Service 5.0 (13) Customer Service 4.7 (494) ## Emvisage alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/207576/Emvisage-Field-Workflow-Software/alternatives/) ## FAQs about Emvisage Overview ### Which roles and teams benefit most from Emvisage? Emvisage is most used by project managers, coordinators, and engineering teams who need to plan work, track project progress, and keep delivery on schedule. Operations leaders, field and construction managers, and business support roles use it to streamline workflows, improve visibility, and coordinate teams, resources, and day-to-day execution. Answer based on 13 reviews Overview ### What company size and specific industries is Emvisage built for? Emvisage is designed for field service organizations with at least 30 people involved in complex, time-consuming field workflows. It is built for companies in energy, utilities, industrial equipment, solar, battery and charger installation, civil work, and medical services. Features and Usability ### What are the key features of Emvisage? Emvisage includes inspection management, work order management, job scheduling, and task tracking for field service operations. It also offers audit trail, compliance management, checklist and forms management, document storage, electronic signature, GPS and location tracking, plus reporting, alerts/notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Emvisage integrate with? Emvisage integrates with Dynamics 365 Business Central, Xero, and Zapier. These integrations connect the platform to accounting, business management, and automation tools, giving it coverage across core finance and workflow needs. Getting Started and Support ### What training and onboarding options does Emvisage offer? Emvisage provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation serves as written reference material, and videos offer self-paced learning. Getting Started and Support ### What customer support options does Emvisage offer? Emvisage provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Support is presented through these channels, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Emvisage supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep service work organized, assign jobs at the right time, and give field teams access to updates while on the go, allowing teams to respond faster and manage daily operations more efficiently. Scheduling 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting & Statistics 3.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Electronic Signature 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Digitally sign online documents Customizable Forms 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Customizable Reports 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of reports Emvisage 91 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Code Enforcement: Ensure all properties are adhering to government and legal codes - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Failed Inspection Tracking: Track and store information regarding failed inspections - File Storage: Store and access documents, forms, and photos in one centralized place - For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work - For HVAC Companies: Software designed specifically for HVAC companies - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Inspection Checklists: Create checklists and to-do lists that can be marked during inspection - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization. - Risk Assessment: Initiate collection and analysis of known risks - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (13) 4.8 Based on 13 reviews ## Pricing Value for money 4.8 (12) ### Starting price Free trial not available Value for money 4.8 (12) 4.8 Based on 12 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (13) 5.0 Based on 13 reviews ## User reviews Overall rating 4.9 Based on 13 reviews Filter by rating 5(12) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Chris H. Head of Operations Renewables & Environment ### "Workflow Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Overall, a very positive experience. Emvisage offers a solid product backed by a capable and highly collaborative team. They are easy to work with, proactive, and committed to supporting outcomes. While there are some limitations around integration flexibility and development capacity, these are improving. It has been a pleasure working with them and I look forward to continuing the partnership. Pros \- The team are excellent to work with. They are responsive, personable, and genuinely understand what you are trying to achieve. - Strong technical capability across the team. Given the time, they can deliver exactly what is required and are flexible in supporting bespoke needs. - The product works well out of the box and covers core requirements effectively. Cons \- Integrations typically require involvement from their development team, which can slow things down. - While improving, the platform could benefit from more self-service capability for integrations and customisation. - Additional senior development capacity would help accelerate delivery of larger enhancements. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Airtable became increasingly difficult to manage as our workflows scaled. As jobs progressed through different stages, the data felt fragmented and disconnected, which created a high reliance on manual handling and increased the risk of human error. While Airtable is flexible, it ultimately felt more like a set of smart spreadsheets with add-ons rather than a purpose-built workflow management system. It required significant effort to build and maintain processes that should be standard. In contrast, Emvisage provides a more structured, end-to-end workflow with many core features available out of the box. This significantly reduces manual intervention, improves data integrity, and gives greater confidence in operational consistency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Systems Lead Utilities ### "Flexible platform with collaborative team that adapts to complex needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 Very collaborative and friendly company. The leadership and team at Emvisage is eager to get things done and actively listens to feedback. Emvisage has consolidated our operations as we scale and actively support us. While there are areas for improvement in developer capacity and some features, their willingness to work with us and adapt to complex request/workflows shows great value. Pros Professional and friendly staff who adapt to bespoke workflows. When we engaged Emvisage initially, they did a fantastic job of accomodating our existing processes with generous suggestions on how to improve them. We like the customer ability to make changes in a manner that is extensible by the Emvisage team themself. Despite contested dev time, they build robust/unique solutions via custom integration capabilities. Cons Limited engineering/developer capacity can slow speed to market. Some underlying backend features and documentation could be more exposed to technical users / clients of the platform with proper guardrails in place such as external integrations. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed a proper solution that fit our scaling requirements Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jordan L. Project Co-Ordinator Electrical/Electronic Manufacturing ### "Emvisage in the powerlines industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 7, 2025 Fantastic. The Emvisage staff have a deep understanding of how their product can be applied across different circumstances / businesses and gave excellent suggestions when we were completing discovery with the team. The support from their staff post implementation has been wonderful. Everyone i have spoken has been polite and proffesional. Pros Emvisage has allowed us to manage our workflow in significantly greater detail while reducing the time it takes to do so. We are able to manage our data to ensure that only those that need to see it can see it and it has improved the quality of reporting 10-fold. Cons The only complaint that i have from the entire process is in relation to post implementation. The system has been utilized slightly differently to what was proposed in discovery and i feel that another catch up after 6 months with everyone involved would have ironed out some of our bugs better. Alternatives considered [Aero Workflow](https://www.capterra.com/p/158169/Aero-Workflow/) Reasons for choosing Emvisage Simplicity of use out in the field. Other systems were to complicated to be used on the fly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Aaron C. Project Manager Oil & Energy ### "Emvisage Workflow and Work Management " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2025 It has been great, it has helped streamline our processes and keeps all our data and task management in one space. Pros The flexibility and customization to suit our business needs. The Emvisage team were great to work with and the ongoing support has been fantastic. Cons Some of the restrictions i.e no/ minimal offline function, some of the constraints with data upload and task adjustment. Alternatives considered [AroFlo](https://www.capterra.com/p/166811/AroFlo/) Reasons for choosing Emvisage Flexibility, customisation and business direction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CN Chris N. Field Services Manager Oil & Energy ### "Review of Emvisage as a Field Services Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 21, 2025 Emvisage as both a software solution and a company supporting their clients are an excellent partnership in field services management. Pros Emvisage provides excellent flexibility in how the software can be configured to meet the specific requirements for field services management. The company provides personalised, attentive and proactive support and development. Cons Emvisage is growing in its usage and development, so capacity for development will be competitive. However maximising internal requirements refinement will address these concerns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Stewart E. Director Renewables & Environment ### "First implantation of proper CRM in 30 year Old Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 28, 2020 We selected EMVISAGE for several reasons with a key one being the ability to easily communicate through the assigned implementation manager assigned to our business. open communication and being able to understand our vision has been critical. Setting and adjusting expectations has be a key moving part of the implementation. Pros Work flow visibility has been valuable. We have been able to split work loads up across the team so we are not overloading individual staff. We now have better team visibility across our customers experience as they travel from lead to completed project. Cons Its very difficult to visualise the customised integrated system in out business, then to over laying the process has been a challenge we are working through. Reasons for choosing Emvisage Mostly down to communication - CRM's do all merge into similar end solutions. Our ability to work with the provider was a key part of the end decision Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Peter G. Construction Manager Construction ### "Flexibilty" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2020 Pros Emvisage is great platform as it has allowed our company to create a process that is tailored to our business needs. Also having the flexibility to be agile in a market that has alot of software options in the market. Cons Not having an APP on my IPHONE, I would like the ability to have an APP version as we grow Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 28, 2020 Hi Peter, we're thrilled to read that Emvisage serves you and your team well. We've made the conscious decision to offer a mobile-friendly software instead of a native app. There are 3 main benefits for the user: 1. You're always and automatically using the most recent version of the software - there's no need for manual updates 2. You don't need to worry about smartphone compatibility 3. The user interface looks the same on desktop and on mobile - there's no need for learning different UIs. I hope this helps. Again, thanks for taking the time to leave us awesome review. Best, Tanja from Emvisage BN Baasit N. Project Engineer Renewables & Environment ### "Great product to manage workflow and capturing infield data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2020 The product is very good, can save you valuable time which can be spent on other productive tasks. To add, the Emvisage team is fantastic to deal with. Pros Great for managing workflow of in-field product delivery where there can be several stages involved. Emvisage, once customised and set up to your requirements, details all stages of the product delivery lifecycle in a very detailed yet simplistic way which makes it easy to monitor progress, keep track of KPI's and staying on top of things. The in field digital forms are very handy as well when it comes to data capture on site. The forms can be tailored to what you require and are smart enough to cascade or collapse based on the user's input, which can save time on site, skipping through irrelevant bits of information. To top it, since the data capture is all digital instead of paper, the administrator or user's can later run reports across all input fields which can be very handy while running reports. Emvisage is very easy to use, and no complex training is required to start using it. Cons For any small change that is required to digital forms, you have to go back to the Emvisage development team to implement. It would be handy, if an admin user could make these changes. Reasons for choosing Emvisage \- Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 17, 2020 We're thrilled about your positive experience with our software and with the Emvisage team - thank you for your feedback! Tanja from Emvisage Raj (Kandaraj) S. Business support analyst Utilities ### "Emvisage review from Raj Subramani" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 27, 2020 Overall, emvisage as a software tool was effective in helping business to quickly set up and run key processes. Emvisage costs & reporting has helped business reduce manual effort & time. Pros Ease of set up and user interface is very powerful feature for emvisage. The workflow based system is certainly effective and has been used to cover different business process functions. Cons Flexibility to make changes to workflow instance at runtime.Emvisage works as a linear tool but at times due to complex business process where a runtime instance should be interjected and changed. This feature will help emvisage stand out with some of the other cloud based solutions. Reasons for choosing Emvisage Emvisage user inteface, reporting and ease of implementation had an advantage over other in market products Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 17, 2020 Thank you for your review! Tanja from Emvisage DL David L. Product Manager Utilities ### "A customised tool that was still affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2020 I needed a bespoke E2E customer management tool that allowed collaboration between my internal teams as well as multiple third party contractors - Emvisage was my solution Pros \- Customisation of my Emvisage solution was completed rapidly by the Emvisage team - The approvals and notifications features allowed me to easily monitor progress and maintain 100% compliance - The reporting functionality allowed me to generate management reports with just one click - With the solution being an online application, it allowed my field contractors to access the same system as my internal customer service & sales team. My field team were able to record / upload evidence of the job directly onto the customer's record. Also as the field team were an outsourced provider, the tool also allowed me to customise the field team's view so all they could only access the relevant sections of the customer's record - The best thing about this solution had to be the costs. The tool was still affordable even with the customisation and functionality Cons \- My organisation at the time had IE as the default browser and Emvisage worked better on Chrome so I had to get my IT department to approve the use of Chrome. Just wasn't sure why it worked on Chrome but not as good with IE. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 13, 2020 Thanks for the awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you and your team. Best, Tanja from Emvisage [View all Reviews](https://www.capterra.com/p/207576/Emvisage-Field-Workflow-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.