--- title: "Yumpingo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Yumpingo Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/207592/https-www-yumpingo-com/" page_type: "product" language: "en" --- # Yumpingo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Yumpingo ## What is Yumpingo? Yumpingo is the only service that delivers Satisfaction Growth - a proactive approach to Customer Experience Management and Restaurant Feedback. By fixing service and food issues before they affect guests, Satisfaction Growth delivers significant sales increases to our clients. ## What is Yumpingo used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Yumpingo?[Manage this product listing](https://www.g2.com/products/yumpingo/claim_requests/new?auto=true) ## Yumpingo Overview Updated September 2026 AI summary Yumpingo offers review management tools designed for small and midsize businesses seeking to monitor and respond to customer feedback across channels. With features like a dashboard, multi-channel campaigns, sentiment analysis, and review notifications, it enables businesses to track and manage reviews, address negative feedback, and share responses, all through a cloud-based, web-accessible platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Yumpingo 0.0 VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,446) Value For Money 0.0 (0) Value For Money 4.4 (1,249) Customer Service 0.0 (0) Customer Service 4.6 (1,399) ## Yumpingo alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (127)](https://www.capterra.com/p/207701/Hibu/reviews/) Starting price $449.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars ## FAQs about Yumpingo Overview ### What company size and specific industries is Yumpingo built for? Yumpingo is designed for restaurants of any size, including QSRs, pubs and bars, cafes, delivery businesses, and retail operators. It is built for senior leadership, operations, culinary, and marketing teams that need feedback and performance insights across these foodservice and retail sectors. Features and Usability ### What are the key features of Yumpingo? Yumpingo offers customer experience management with feedback management, surveys and polls, and ratings and reviews. It also includes review monitoring, response management, sentiment analysis, and negative feedback management, plus real-time analytics, customizable reports, dashboards, alerts and notifications, multi-channel campaigns, SMS messaging, email reminders, and third-party integrations. Integrations ### Which third-party tools and platforms does Yumpingo integrate with? Yumpingo integrates with 10 third-party tools and platforms across guest feedback, ordering, and marketing workflows. Key integrations include Airship, Bbot, Deliveroo, Foursquare Places, Google My Business Review Manager, GuestXM, Instagram, Microsoft Outlook, Olo, PAR POS, Paytronix, SevenRooms, Twitter/X, Vita Mojo, Zomato for Business, Zonal, and toast CRM. Getting Started and Support ### What training and onboarding options does Yumpingo offer? Yumpingo provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled presentations, documentation offers written reference material, and videos provide on-demand visual guidance for teams getting started. Getting Started and Support ### What customer support options does Yumpingo offer? Yumpingo provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users several ways to find answers or contact support, though no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Yumpingo supports all three of the features reviewers call out most often: **Review Request**, **Feedback Management**, and **Review Monitoring**. With coverage across each of these areas, the product gives businesses a way to collect more customer input, manage responses in one place, and keep track of incoming reviews across channels, helping teams improve customer experience and maintain a stronger online reputation. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Commenting/Notes Leave comments and notes on documents for others to view CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Yumpingo 42 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Commenting/Notes: Leave comments and notes on documents for others to view - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Marketing: Marketing tools that integrate with a website or social media, email marketing, or help create printed marketing materials. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Social Sharing: Allows businesses to share their videos on social media. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- ## Pricing ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Deliveroo](https://www.capterra.com/p/252491/Deliveroo/)[ Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/)[ SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[ Zomato for Business](https://www.capterra.com/p/228639/Zomato/)[ GuestXM](https://www.capterra.com/p/189329/Online-Reputation-Management/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.