# Yumpingo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Yumpingo Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/207592/https-www-yumpingo-com --- # Yumpingo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Yumpingo ## What is Yumpingo? Yumpingo is the only service that delivers Satisfaction Growth - a proactive approach to Customer Experience Management and Restaurant Feedback. By fixing service and food issues before they affect guests, Satisfaction Growth delivers significant sales increases to our clients. ## What is Yumpingo used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Yumpingo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.yumpingo.com&name=Yumpingo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Yumpingo 0.0 VS. [5.0 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (154) Value For Money 0.0 (0) Value For Money 4.8 (147) Customer Service 0.0 (0) Customer Service 5.0 (146) ## Yumpingo alternatives [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (226)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Yumpingo Overview ### What company size and specific industries is Yumpingo built for? Yumpingo is designed for restaurants, quick-service restaurants, pubs and bars, cafes, delivery businesses, and retail operators with senior leadership, operations, culinary, and marketing teams. It suits organizations that need customer feedback and service insights across multiple locations and foodservice formats, including companies operating in the US, UK, and other global markets. Features and Usability ### What are the key features of Yumpingo? Yumpingo offers customer experience management, feedback management, and survey/poll management, with ratings/reviews, sentiment analysis, and negative feedback management. It also includes real-time analytics, reporting & statistics, customizable reports, activity tracking, alerts/notifications, and review request, review monitoring, and response management tools across multi-location and multi-language workflows. Integrations ### Which third-party tools and platforms does Yumpingo integrate with? Yumpingo connects natively to over 20 integrations, including hospitality, delivery, and review platforms such as Airship, Bbot, Deliveroo, Foursquare Places, Google My Business Review Manager, GuestXM, Instagram, Microsoft Outlook, NCR Aloha, Olo, PAR POS, Paytronix, SevenRooms, Twitter/X, Yelp for Restaurants, and Zomato for Business. Getting Started and Support ### What training and onboarding options does Yumpingo offer? Yumpingo provides in person training, live online sessions, webinars, documentation, and videos. These formats give teams options for guided instruction, scheduled group learning, written reference material, and self-paced viewing when getting started with the product. Getting Started and Support ### What customer support options does Yumpingo offer? Yumpingo provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support details are limited in the catalog, so the available channels are the main way users can seek help. The product listing does not include reviewer feedback on response times, helpfulness, or common support issues. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Commenting/Notes Leave comments and notes on documents for others to view CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Yumpingo 40 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Leave comments and notes on documents for others to view Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Manage, store and organize emails within the system or via third-party apps Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Observe and track the demand, usage, progress or quality of a system, product, or user Allows for businesses to run a variety of different campaigns across different channels Manage and support multiple languages Manage and support multiple locations Identify, track, and respond to negative feedback A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allows businesses to share their videos on social media. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data ## Pricing ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Deliveroo](https://www.capterra.com/p/252491/Deliveroo/)[ Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/)[ SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[ Zomato for Business](https://www.capterra.com/p/228639/Zomato/)[ GuestXM](https://www.capterra.com/p/189329/Online-Reputation-Management/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.