# Wrangle Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wrangle the right Workflow Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207615/Wrangle/reviews --- Wrangle 4.9 (15) [View alternatives](https://www.capterra.com/p/207615/Wrangle/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Wrangle Ease of use 4.8 Customer Service 4.9 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael M. Founder Internet Used the software for: 1-2 years ### "Phenomenal workflow management for the modern workplace" September 27, 2022 5.0 Overall, this app is fast, convenient, and always a hit when I recommend it to my Consultancy's customers. Pros My favorite thing about Wrangle is that it meets users where they are. It connects with other tools and lets your team take advantage of all the other systems they use. Slack is a really fantastic place for low lift approvals, processes and notifications. And for everything else, you can make tasks and track your work through their task management app or even any other software via Zapier. Cons Wrangle's tradeoff is that its a somewhat less 'Native' solution. This is a good thing if you've got a whole stack of applications you use, but it could potentially be worse if your productivity apps all live in one monolithic system. Alternatives considered [Process Street](https://www.capterra.com/p/135004/Process-Street/) Reason for choosing Wrangle Wrangle is just a lot more embedded into the other tools people use, like slack, instead of going all-in trying to be its own UI / tab for people to add to their list of other apps. Review Source RG Rajesh G. Operations Manager Computer Software Used the software for: 6-12 months ### "A slack integrated easy ticketing system" August 22, 2025 5.0 Pros Its a simplified usage of jira to generate a ticket. If you want an easy tool with an integration with Slack, then this is a good ticketing solution. Value for money Cons The UI could be better. Workflows are not easy for non tech persons. Its time for drag and drop options. One help slack channel cannot handle all queries. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Zapier](https://www.capterra.com/p/130182/Zapier/)[Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing Wrangle Wrangle was no code, easy to setup for a non tech and had integration with slack. So its easy for acceptance for the employees who live in slack environment. Review Source Andrew O. IT Support Engineer Computer Games Used the software for: Less than 6 months ### "Nice Workflow product" September 23, 2022 4.0 Purchase, new hire and resignation workflow is with ease Pros The ability to have reminders, pings the workflow interface is user friendly and easy to understand Cons With attachment it will bring you to the web-based instead of pop up from Slack. no email notification Review Source KP Kc P. Director of Operations E-Learning Used the software for: 6-12 months ### "Wrangle is what Slack is missing" September 16, 2022 5.0 Wrangle has been a fantastic partner. Their customer service is top-notch. They welcome feedback and are quick to address any issues. Our team loves Wrangle and we're creating new Slack workflows with it all the time. Pros It's very easy to create, manage, and update workflows for just about anything. It streamlines processes that were very manual and broken before. Now we are able to submit all types of internal requests for our team that are routed accordingly and assigned to the right people in a standardized fashion. Wrangle makes processes much more efficient and accurate. Cons After a workflow is active, you can update the assignee for a task. However, you can't edit the due date/time of the task. Yet. A web-based dashboard makes overseeing and triaging requests more efficient, but there isn't a reporting feature. Yet. Review Source Response from Wranglesoft September 23, 2022 Thanks for the review, KC! MP Marialaura P. UX designer Computer Software Used the software for: Less than 6 months ### "We love Wrangler! Hopefully we will be able to invest into it more soon!" September 22, 2022 5.0 Overall we love Wrangler, the product is everybody's best friend! It s easy to use and sends you friendly reminder about tasks to do. I wish that we could invest more into it but at the moment it would be too expensive for us because we have a lot of reviewer. I wish that we could pay for a group of 10 and get a discount or something like this. Pros I and my team love the fact that we can assign specific tasks to people and have deadlines and reminders. We use it for design reviews but we would love to invest more into it. Cons I don't love when I send a workflow in a channel in Slack but I cannot edit the description. I wish that you could do that but I know that the team is working on it. It s very crucial for me because I often do mistakes or forget to add a very important link Reason for choosing Wrangle I looked into review products but Wrangler had all the features I needed and I love checkboxes. I love to be able to check a box when I am done with something. It s a visual satisfaction. Review Source IB Ian B. SVP - Operations Financial Services Used the software for: 1-2 years ### "Swiss Army Knife Meets Low/No Code Process Automator" September 7, 2022 5.0 Pros Wrangle is intuitive and straightforward to standup and use out of the box. Anything we couldn't configure ourselves was an easy lift for the team at Wrangle. Often after a quick Slack message or two later we were off to the races. Their customer support and service is best in class and the level of access to discuss updates and feature requests is amazing. Cons It's not you, it's us.... The elements we don't like about Wrangle are more a reflection of some processes that need improvement on our end than Wrangle's ability to address them. Candidly we have some funky workflows that don't translate well - Shaping Wrangle to meet those needs is certainly possible but to be fair, not the best use of the tool. At the price point (and even at 2X) Wrangle is an "easy button" for many of our repetitive processes. Review Source Response from Wranglesoft September 16, 2022 Thanks for the feedback! JB Jason B. Managing Director Venture Capital & Private Equity Used the software for: 6-12 months ### "Wrangle drives TBD Angels operational workflow and processes" September 21, 2022 5.0 The two \[SENSITIVE CONTENT\] have been intimately involved with both the sales process as well as support, receiving feedback and updating on future roadmap. Pros The tools to allow a non-technical business user to set up workflows and for the entire team to be guided through various processes in a standardized manner, with transparency into the workflow status has been a game-changer for how our operations team manages various processes within the group Cons We look forward to when Wrangle has more integrations with various 3rd party products we use to that the fragmentation of tool sets is lessened. Review Source CO Caitlyn O. Closing Manager Financial Services Used the software for: 6-12 months ### "We Love Wrangle!" September 16, 2022 4.0 Our overall experience has been good. The Wrangle team is very helpful and awesome to work with. I have found more uses for the product than what we originally intended to use it for as well. I'm excited to see how the product continues to improve! Pros Wrangle has helped simplify our process, and has become an integral technology for us to use. I don't know what we would do without it! It's very easy to design a workflow, and update as needed. Using a task list has helped ensure that steps aren't forgotten. Cons Wrangle is actively working to improve their product, and some of my previous suggestions have already been implemented. I would still like to see some additional features added- the ability to edit a form after submitting it, the ability to go backwards in the workflow (can help if someone accidentally checks a task or approval, but hasn't actually completed it yet), and simplifying the way the threads are populated so there is less information to scroll through. Review Source Robbie A. General Partner Venture Capital & Private Equity Used the software for: 6-12 months ### "Big time saver!" September 21, 2022 5.0 The company seems great. Very responsive. Easy-to-use product. Pros Very easy to use. Helps us turn a time-intensive process into something that is efficient and repeatable. Cons I was hoping to use conditional logic in my workflow so I requested the feature. Then they added it so I'm a happy user. Review Source Response from Wranglesoft October 6, 2022 Thanks for the review! Your feedback helps us build better products. James A. CEO Computer Software Used the software for: 1-2 years ### "Stop leaving slack for coordination" September 27, 2022 5.0 Pros As a company we live in Slack - Wrangle allows us to move our task and workflow management to the tool that we live in. Cons We were early beta users and at first it was a little bit harder to configure, but the team has quickly iterated and it's now easy for everyone on our team to customize and build their own workflows. Review Source Response from Wranglesoft October 4, 2022 Thanks for the review! We appreciate the feedback. TN Thomas N. Listings Associate Hospitality Used the software for: 1-2 years ### "Highly Recommended!!!" September 8, 2022 5.0 Pros Wrangle has been instrumental in the day-to-day management of tasks at AvantStay. Wrangles are very easy to set up and they are designed in a way that makes us more efficient. From creating easy workflows that give users a space to discuss the task at hand (without losing important details in the endless stream of slack notifications) to accountability through optional reminders allowing our team to stay on top of tasks. Customer service is also incredible, the team is quick to respond and offer solutions. Cons The only thing I would love to see improved is the reporting. Review Source Response from Wranglesoft September 22, 2022 Thank for the review, Thomas! We appreciate your feedback. LG Luis G. Closing Consultant Financial Services Used the software for: 6-12 months ### "Best organizational tool" September 22, 2022 5.0 Pros i love the fact that it can tell the stages of the process that we are in as well as letting my team know the cadence and possible completion of a task. Cons the integration on slack could be better, i would like a higher limit of tasks as well as a bit easier UI to set up new workflows. Review Source KS Kristan S. Director of Technology Services Non-Profit Organization Management Used the software for: Less than 6 months ### "An effective tool for designing collaboration across teams and groups" October 19, 2022 5.0 I've been quite pleased using Wrangle to take processes that are normally managed as tasks lists in a spreadsheet program and make them live and sequenced tasks in Slack. As anyone who does business process management work knows, the revealing parts come in actually designing the workflows. We've had a good amount of process improvement ushered in by using the toolset. Pros Wrangle has an easy to use task designer and workflow designer. It's quite easy to become adept quickly at creating and managing workflows.We have been focused on finding tools that help us minimize the number of interrupting emails and Slacks to ask about the status of collaborative work. Wrangle has been a big help in that regard. Having specific forms that can be associated with specific workflows helps us to accomplish that. Cons Prior to the releases that occurred in Fall 2022, much of the work of interacting with the workflows had to occur in Slack. There is just too much information to organize it in Slack in an effective way. The releases in Fall 2022 made a big difference in the overall experience using the toolset. Review Source Response from Wranglesoft October 20, 2022 Thanks for the feedback, Kristan! HY Hunter Y. Head of Capital Non-Profit Organization Management Used the software for: 1-2 years ### "Optimization of Repeat Business Workflows" September 28, 2022 5.0 Pros Very easy to use and intuitive. Easy to create new workflows and pinpoint bottlenecks. Great for processes that are repetitive with various complexities, from PTO approval to new customer onboarding. For a hybrid workforce like ours and most today, this is a valuable tool to add additional power, analysis and tracking to our existing Slack communication platform. Cons I wish we have more repeat processes to leverage this software better than we currently do. Review Source KA Khalida A. Collection Manager Financial Services Used the software for: Less than 6 months ### "Wrangle makes your job so much easier!" September 22, 2022 5.0 Wrange has made my job much simpler Pros I use it on processes that involve about 4 people. Instead of emails and messaging back and forth to confirm the job is done Wrangle lets every participant know when each step of the task is complete. Cons I can't think of anything to add to this, I'm very happy with this product Review Source Response from Wranglesoft October 3, 2022 Thanks for the feedback! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.