# Syncro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Syncro Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more. Source: https://www.capterra.com/p/207618/Syncro --- # Syncro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Syncro ## What is Syncro? Syncro is a unified IT and security operations platform that acts as a force multiplier for IT departments. By bringing endpoint management, service desk automation, and Microsoft 365 security into a single system of action, we eliminate the tool silos that create security gaps. Syncro helps your team transition from reactive firefighting to proactive orchestration, ensuring every device is patched and every cloud tenant is secure. Experience a streamlined workflow that hardens your security posture while maximizing organizational productivity. Build a more resilient IT infrastructure with a platform built to scale with your business. ## What is Syncro used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)[IT Service](https://www.capterra.com/it-service-software/) Top alternative Featured Overall rating Based on 148 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price $129 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Syncro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://servably.com/&name=Syncro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Syncro 4.6 (148) VS. [4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price $129 Per User, Per Month Starting Price $1.75 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (148) Ease Of Use 3.9 (195) Value For Money 4.7 (143) Value For Money 3.9 (183) Customer Service 4.4 (139) Customer Service 3.9 (185) ## Syncro alternatives [4.3 (194)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/207618/Syncro/alternatives/) ## Who uses Syncro? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.5 (85) 94.12% of 85 reviewers that rated this feature as important or highly important It gives you fast, stable remote connections through built-in Splashtop and SyncroLive, supporting integrations with ScreenConnect and TeamViewer. Some users say it’s efficient and easy, but others report lag, session reconnect issues, and limited multi-monitor support. Patch Management 4.2 (78) 94.87% of 78 reviewers that rated this feature as important or highly important You can automate and schedule Windows and third-party updates, keeping systems secure and current. Reviewers appreciate the easy setup and automation, but some report missed updates, limited control, and wish for more advanced patching options. Remote Monitoring & Management 4.6 (68) 100.00% of 68 reviewers that rated this feature as important or highly important Syncro offers you a centralized dashboard to monitor all client systems, automate tasks, and set alerts. Users think it’s valuable for proactive issue detection, automation, and script execution, and they like Splashtop integration, though some wish alert customization was easier. Support Ticket Management 4.7 (51) 94.12% of 51 reviewers that rated this feature as important or highly important With Syncro’s ticketing capability, you can centralize support requests, automate updates, and customize workflows. Reviewers appreciate how it streamlines communication, keeps teams organized, integrates with billing, and is easy to use, though some want fewer page refreshes. Server Monitoring 4.5 (39) 100.00% of 39 reviewers that rated this feature as important or highly important This capability helps you track server health, automate maintenance, and receive timely alerts. Reviewers indicate it’s reliable for early issue detection and customizable policies, but some want improved notification automation and fewer false alarms. Billing & Invoicing 4.3 (40) 90.00% of 40 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Syncro 61 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Create backups and provide methods to recover deleted/lost data Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Track and monitor efficient handling of all changes/transitions Private online space that lets businesses securely share documents and provide information access to clients Identify component attributes like servers, hardware, software, and manage relationships across all services Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Manage the processes involved when making the application ready for use Store, manage, and track all electronic documents in a centralized location Track status, assign actions, and control access to systems for devices within the organization A chronological record of actions or occurrences within a network, software, or process Intended to be used by managed service providers Managing service requests, incidents, IT issues & support with a ticketing system Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Identify and respond to unexpected problems or failures (ie. "negative events") Managing inventories and tracking changes to hardware and software configurations Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Tracks and makes accessible data on the health of servers and other network components. Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources You can automate and schedule Windows and third-party updates, keeping systems secure and current. Reviewers appreciate the easy setup and automation, but some report missed updates, limited control, and wish for more advanced patching options. Create, manage, and track policies and procedures within an organization Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Plan and coordinate all the resources, costs and time needed to execute assignments Generate quotes or estimates for customers Receive notification of issues as soon as they occur Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Identify and orchestrate execution of actions needed to restore systems to optimal conditions It gives you fast, stable remote connections through built-in Splashtop and SyncroLive, supporting integrations with ScreenConnect and TeamViewer. Some users say it’s efficient and easy, but others report lag, session reconnect issues, and limited multi-monitor support. Syncro offers you a centralized dashboard to monitor all client systems, automate tasks, and set alerts. Users think it’s valuable for proactive issue detection, automation, and script execution, and they like Splashtop integration, though some wish alert customization was easier. View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Plan availability and assign specific time slots for tasks and resources This capability helps you track server health, automate maintenance, and receive timely alerts. Reviewers indicate it’s reliable for early issue detection and customizable policies, but some want improved notification automation and fewer false alarms. Set and monitor service level agreements to ensure timely response and resolution With Syncro’s ticketing capability, you can centralize support requests, automate updates, and customize workflows. Reviewers appreciate how it streamlines communication, keeps teams organized, integrates with billing, and is easy to use, though some want fewer page refreshes. Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Log and record hours worked and costs spent to assist in billing and invoicing Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (148) 4.4 Based on 148 reviews ## Pricing Value for money 4.7 (143) Free Trial [View pricing plan details](https://www.capterra.com/p/207618/Syncro/pricing/) Core Plan $129.00 Per User,Per Month It includes: - Fully integrated RMM & PSA - Unlimited RMM agents for Windows & Mac devices - Powerful scripting engine - 50+ integrations (Pax8, ITGlue, Domotz & more) - Payment processing (via Worldpay, Stripe) - Automated Remediation for RMM alerts Team Plan $179.00 Per User,Per Month It includes: - All Features in Core Plan, plus: - Network Discovery - Advanced Ticket Creation Automations & Assignments - Guided Ticket Resolution - Scheduled Database Exports - Entra ID Sync and Actions - Security Baselines - Security Assessments Value for money 4.7 (143) 4.7 Based on 143 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (139) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (139) 4.4 Based on 139 reviews ## User reviews Overall rating 4.6 Based on 148 reviews Filter by rating 5(99) 4(43) 3(5) 2(1) 1(0) Mentioned topic Sorted by most recent MK Mack K. Technical Alignment Manager Information Technology and Services ### "Great all-in-one tool for MSP's" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2026 We've been using Syncro for several years after migrating from a weaker competitor. Overall, the offering is very strong. It does everything you need and even helped us replace other solutions. Pros Syncro is a great all-in-one tool for MSP's. It supports billing, RMM control, scripting, policies, reporting. The learning curve is small and everything is intuitive. There are KB's for everything. There is a lot to configure if you want to take advantage of all the offerings available to you, which will take time because there's so much under the hood. Another great thing are all the webinar & partner calls. The Syncro community forum is very active and full of people who want to help. Cons Main con is the interface is not the best compared to other solutions. CSS has lots of padding which limits you to how much data you can see on the screen. Lots of these things can be remediated by customizing the CSS away from the default. Other minor issues all related to interface not being the best. Again, all of this can be fixed if you decide to customize the CSS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HP Hirak P. System Administrator Computer Software ### "Review from a begineer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 20, 2026 I can say its been greats, it does have it cons but its pros overshadows them. Finally I can say that I will recommed this to my friends. Pros Great tool for RMM and ticket management. As we can directly generate ticket for email, syncro does that for us which is amazing. And we can also assign assest to it. Cons The syncro agent, its not very optmize i can say, becuase some time it uses around 90% of the resources of the system and i notice becuase of that some time I receive blue screen as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Ashish C. Technical support Computer & Network Security ### "Reliable All-in-One Platform for IT Monitoring and Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 13, 2026 Overall, our experience with Syncro has been very positive. It has helped streamline our IT support operations by combining monitoring, ticketing, and remote management into a single platform. This makes it much easier for our team to manage multiple client devices and respond to issues quickly. The proactive monitoring and alerting features help us identify and resolve problems before they impact users, which improves system reliability and reduces downtime. The user-friendly interface and integrations with other tools also make daily tasks more efficient for our team. Pros What I like most about Syncro is that it combines PSA and RMM features into a single platform, which makes IT management much easier. The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and remote support. The automation tools are also very helpful for reducing manual work and improving response time for support issues. Overall, it simplifies managing multiple systems and keeps everything organized in one place. Cons One area that could be improved in Syncro is the reporting and customization options. While the available reports are useful, having more flexibility to customize fields, filters, and layouts would make it easier to generate reports tailored to different clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PV Prakash V. Mamager Information Technology and Services ### "Amazing tool for AIO MSP " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2026 We had an amazing experince from begaing its complete product for IT company also they are relaising new update which we are excited for. Pros We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day workflows Cons remote desktop is bit laggy but manageable overall its great bundle with RMM and tickting overall its perfect Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Samitha P. Onsite Tech Computer Software ### "A Solid All-in-One RMM/PSA Tool That Simplifies Daily IT Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client tickets all in one place. As an IT technician, it keeps my workflow organized and cuts down on tool-switching. The value for the price point is hard to beat compared to similar platforms. Pros Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools. The scripting and automation capabilities are a huge time-saver for routine maintenance tasks. The ticketing system is intuitive, and being able to tie tickets directly to assets and billing makes day-to-day work much smoother. Cons The reporting features could use more depth and customization. Occasionally the interface feels a bit slow to load, and some advanced settings aren't the most intuitive to find at first. There's a learning curve when getting started, but it levels off quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Shawn C. Lead Developer Information Technology and Services ### "A Complete MSP Toolkit That Streamlines Every Part of Our Workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 10, 2026 Our experience with Syncro has been excellent. We use it daily to automate maintenance tasks, manage tickets, coordinate AV and RMM tooling, and handle product orders, billing, and invoicing. It simplifies internal workflow while staying flexible enough to integrate with other systems we use in our MSP stack. The learning curve is very manageable, support is responsive, and the platform continues to improve. Syncro has become a central part of our operations and delivers strong value for the money. Pros Syncro gives us a unified platform where automation, ticketing, billing, and RMM all work together cleanly. We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our fleet. The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without friction. The built-in metrics dashboard gives us an instant view of customer health, ticket flow, and key performance data. It has become our operational command center. Cons There are a few areas that could benefit from deeper customization, especially around dashboard widgets and granular reporting formats. Nothing critical—just room to grow as our needs scale. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JE Joshua E. IT Manager Hospital & Health Care ### "Streamlined IT Management with Syncro's Robust Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 Pros I like that Syncro provides everything that other RMMs lacked, offering a complete solution for our needs. The smart ticket search feature is particularly useful as it allows me to find similar tickets and see resolutions without creating a knowledge base, saving a lot of time. The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between different portals. I also appreciate the baseline checks that help double check configurations, ensuring everything is set correctly. The initial setup was very easy for my team, making it accessible and convenient. Cons I wish the thumbnail on the asset overview could at least auto update and I wish that there was a way to see idle time that way if we see a user is away we can takeover and do what we need quickly. Maybe to link ticket automation with the ability to run scripts. That way if some creates a ticket that is unable to print it could run a script to restart the spool service and clear the queue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Joshua D. Support Engineer Information Technology and Services ### "Steady Innovation and Ideal Pricing Make Syncro Shine" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 19, 2025 Very positive. Support is helpful and responsive. Product is solid and predictable. I use Syncro for endpoint monitoring and management, allowing us to manage large numbers of endpoints in a central, automated way. It's a solid RMM, priced per technician rather than per endpoint, making it ideal for operations like ours. Syncro is also in steady development, with new features coming out regularly. Additionally, I use Syncro to deploy tools through scripting. Pros I like that Syncro is a solid RMM with a pricing model that charges per technician rather than per endpoint, which is ideal for smaller operations like ours. It's also great to see that Syncro is in steady development with new features coming out regularly, making it clear that the product is continuously improving and growing. The initial setup was very easy, and they provided great onboarding support. Cons The interface is sometimes unintuitive, and some areas do not seem as feature-rich or streamlined. Navigating features like reports, scripts, policies, automation, and alerts can be unclear, especially if you're not using them regularly. The scheduling and monitoring of some endpoint scripts and alerts could be much simpler. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing Syncro Syncro's per-technician pricing structure was a better fit for our team, and the features may not have been as polished as some other options, but it still does everything we need, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Andrew W. IT Helpdesk Specialist Information Technology and Services ### "Lots to love" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 19, 2025 positive, I have my view setup how I like it and I can easily access assets remotely to fix problems. It provides us with a secure method of storing client contact information and has lots of great tools that help us do things on any imaginable scale, from checking one computers internet connection to the whole company's across offices. Pros I love the seamless organization of client info and easy to learn and use interface that makes it easy for clients to submit tickets and easier for me to monitor them and their progress. Cons Minor UI issues with the page refreshing when editing tickets from the ticket view screen. I have to scroll back when managing alert tickets that are low priority. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DT Diego T. Senior IT technician Information Technology and Services ### "Syncro cutomization is amazing! but tons of options also has drawbacks..." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 I believe that overal its an strong product. I like automation, scripting, ticket management, security and remote access, although, backgrounding tools & Splashtop fail once in a while. Both havent has the time that both fail at the sametime. Backgrounding tools upload size limit is too low Pros Tons of customization options. Having these options to fit our workflo almost perfectly is amazing, is the thing I like most about Syncro. Cons Learning curve. to me is overwhelming the quantity of options and features that Syncro has, so it's a bit hard to catch up, but once you got it configured, it's amazing! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/207618/Syncro/reviews/) Popular comparisons [N-central vs Syncro](https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro)[N-sight RMM vs Syncro](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro)[Cove Data Protection vs Syncro](https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro)[Atera vs Syncro](https://www.capterra.com/compare/144309-207618/Atera-vs-Syncro)[IT Glue vs Syncro](https://www.capterra.com/compare/170401-207618/ITGlue-vs-Syncro)[NinjaOne vs Syncro](https://www.capterra.com/compare/184229-207618/NinjaOne-vs-Syncro)[Pulseway vs Syncro](https://www.capterra.com/compare/141792-207618/Pulseway-vs-Syncro) [Action1 vs Syncro](https://www.capterra.com/compare/180609-207618/Action1-RMM-vs-Syncro)[ConnectWise PSA vs Syncro](https://www.capterra.com/compare/107931-207618/ConnectWise-Manage-vs-Syncro)[Autotask PSA vs Syncro](https://www.capterra.com/compare/207618-223239/Syncro-vs-Autotask-PSA)[Zoho Assist vs Syncro](https://www.capterra.com/compare/112011-207618/Zoho-Assist-vs-Syncro)[MSP360 Backup vs Syncro](https://www.capterra.com/compare/143536-207618/MSP360-Managed-Backup-vs-Syncro)[Domotz vs Syncro](https://www.capterra.com/compare/149665-207618/Domotz-PRO-vs-Syncro)[Site24x7 vs Syncro](https://www.capterra.com/compare/168192-207618/Site24x7-vs-Syncro)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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