# ML Work Orders Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ML Work Orders Software - reviews, pricing plans, popular comparisons to other Facility Management products and more.

Source: https://www.capterra.com/p/207623/ML-Work-Orders

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# 

 ML Work Orders Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ML Work Orders

## What is ML Work Orders?

ML Work Orders is a user-friendly work order management system geared towards the K-12 facility space that offers everything you need to easily and efficiently manage your maintenance work orders, asset inventory, and preventative maintenance schedules. Our facility management system handles both facility and IT-related work orders to save time and reduce expenses while decreasing service-call response times and durations.

## What is ML Work Orders used for?

[Facility Management](https://www.capterra.com/facility-management-software/)

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1200

Per User, Per Year

Free trial  
not available

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Do you work for ML Work Orders?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.masterlibrary.com&name=ML Work Orders)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ML Work Orders

4.8 (18)

VS.

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$1200

Per User, Per Year

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (18)

Ease Of Use

4.8 (993)

Value For Money

4.7 (3)

Value For Money

4.7 (911)

Customer Service

4.8 (8)

Customer Service

4.8 (931)

## ML Work Orders alternatives

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (218)](https://www.capterra.com/p/203753/Clearooms/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/207623/ML-Work-Orders/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Work Order Management

4.9 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Maintenance Management

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

Facility Scheduling

3.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Space Management

3.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage occupancy and space utilization in facilities and buildings

Activity Dashboard

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Incident Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

ML Work Orders 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Manage occupancy and space utilization in facilities and buildings

Track the status over time for a request, process, asset, or transaction

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.7 (18)

4.7

Based on 18 reviews

## Pricing

Value for money

4.7 (3)

Basic

$1,200

Per User,Per Year

Value for money

4.7 (3)

4.7

Based on 3 reviews

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## Support, customer service and training options

Customer Service

4.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (8)

4.8

Based on 8 reviews

## User reviews

Overall rating

4.8

Based on 18 reviews

Filter by rating

5(14)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Computer Service Technician

Education Management

### "Easy to use and elegant"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 24, 2025

Simple yet effective tool for managing work orders.

Pros

Easy to see the information you want at a glance. There are several views which are all customizable as well as granular email notifications.

Cons

There was a less thought-out interface design. However, this was recently overhauled in an update and is now much more thoughtful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Matthew G.

Teacher

Education Management

### "ML Work orders support review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 9, 2022

Pros

Ease of use, digital time stamped record of request, and history of past requests and completion status.

Cons

I have not found any issue in my use of the ML Work orders system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Thomas D.

AP

Primary/Secondary Education

### "ML Work Order Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 9, 2022

We use ML work orders daily and it is beneficial in having requests documented and kept up-to-date on the status of each.

Pros

The software is easy to use and provides a window into the status of each entry.

Cons

I do not have any specific issues with the product as I use it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

gigi s.

Food Service Manager

Education Management

### "Ease of Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 2, 2022

Pros

It is crazy easy to use this product. Just click, put in text and send

Cons

Sorry, Nothing to mention as I have not found any

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Caren H.

Curriculum Secretary

Non-Profit Organization Management

### "Dummy Proof"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 2, 2022

Pros

ML Work Orders is very user friendly and you don't need technology skills to complete a work order with them. It literally is dummy proof.

Cons

I can't think of a downside to ML Work Orders at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Colleen M.

teacher

Education Management

### "Easy Way for Educators to Reach Out to Custodial Staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 28, 2022

I know that my requests are being considered faster and being completed sooner than previously. I like having a record of requests and completions. I appreciate how multiple staff complete work, it seems like a team approach to maintenance so all does not fall on the head custodian in a building.

Pros

Sign in using Google is so easy and putting in specifics (room #, issue, type of maintenance needed) I think has made my requests get taken care of sooner than previously. Like seeing my history of work order submissions and completions so I am not replicating requests and I also know how long a request has been submitted. It is great to not have to catch busy custodial staff by chance to discuss maintenance issues. The requests are viewed by the district's custodial staff so work requests are completed by multiple staff members, which is so appreciated!

Cons

I do not have any issues using this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

peter s.

custodian

Facilities Services

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 5, 2022

Problems that arise are quickly taken care care due to the timely reception of the work orders

Pros

Work orders are sent for review and prioritized, then sent to required departments in a timely manner

Cons

There is nothing I can complain about. work orders are quickly received by the correct people in a timely matter

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Katie R.

Teacher

Education Management

### "User perspective"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 25, 2022

Pros

My employer uses ML Work Orders to manage maintenance requests. I just submit my request and the maintenance staff is able to see it immediately and fix the problem. From the user perspective, it works well. I like that I can add photos and edit after I submit.

Cons

I think there are more features that I don't know about or use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VC

Vince C.

Head Custodian

Facilities Services

### "ML Work Orders Does It All "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2022

Two words " completely satisfied " !

Pros

ML Work Orders makes it simple to see what critical and high priority work orders should be scheduled first. It also allows you to track time management per work order incident. Also allows multiple employees to note and update progress on critical work orders allowing an up to date status of your work order. With ML Work Orders you can schedule and assign preventative maintenance. This software is user friendly and easy to learn. I have found this software to be essential to the maintenance of my building. As a supervisor, I highly recommend this product .

Cons

Judging from the last system we were using I see no issues that need improving at this time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Deborah S.

Administrative Support / Receptionist

Education Management

### "Administrative Support/Receptionist"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 20, 2022

Pros

Being able to rate the work order is helpful. I am also able to request in comments to notify me of when someone will be by to fix the problem. If fixed after hours I will get a work completion notification - this is helpful.

Cons

Not always able to choose the correct item request in the drop-down menus. Too generic. However - this is an easy fix in the comment box.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207623/ML-Work-Orders/reviews/)

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