# Factory Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Factory Software - reviews, pricing plans, popular comparisons to other Order Management products and more. Source: https://www.capterra.com/p/207664/Factory --- # Factory Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Factory ## What is Factory? Manufacturing, fabrication and engineering companies who have outgrown their existing tools save time and money by using Factory’s cloud-based order management platform to manage their sales and purchasing processes. ## What is Factory used for? [Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$400 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Factory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://factory.app&name=Factory) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Factory 5.0 (4) VS. [4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price A$400 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.0 (1,119) Value For Money 5.0 (4) Value For Money 3.9 (881) Customer Service 5.0 (4) Customer Service 3.8 (1,049) ## Factory alternatives [4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (245)](https://www.capterra.com/p/144117/Craftybase/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Factory Overview ### What company size and specific industries is Factory built for? Factory is designed for small to medium businesses in the manufacturing, fabrication, and engineering industries. It is intended for organizations that need software tailored to production, workshop, or technical operations in these sectors. Features and Usability ### What are the key features of Factory? Factory offers catalog management, contact database tools, and order entry for handling customer and product records. It also includes order fulfillment, order tracking, and special order management for processing and monitoring sales from entry through delivery. Getting Started and Support ### What training and onboarding options does Factory offer? Factory provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and setup support. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Order Fulfillment 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Order Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Contact Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Special Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage special order requested by a customer Factory 4 features Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage the process of receiving, preparing, and delivering orders for goods/products Track orders throughout the fulfillment process Manage special order requested by a customer Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Basic A$400.00 Per User,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DK Daniel K. Director Construction ### "Factory Is a MUST HAVE!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2026 Overall, Factory has been brilliant to use, relatively quick and easy to integrate and build. The support/onboarding team have been amazing in helping the team organise and roll out Factory. Pros We love the single source of information along with the ability to quickly create a job, track a job and then invoice all within the same system. It has been a huge time saver for us. Cons The only downside with factory is the mobile tracking hours. It can be a little clunky and doesn't always work when trying to clock on and off a job. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TO Tobias O. GM Machinery ### "Excellent Platform for Everyday Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2026 It's been an amazing experience. The system is easy to use, allows for simple custom template creation, and makes it easy to move and organise information as needed. Pros Easy to use with a simple and straightforward navigation system. The layout is intuitive, making it easy to find what you need without spending time learning the software. No manual or extensive training is required to get started, and most features are self-explanatory. Overall, it provides a smooth user experience and helps improve efficiency from day one. Cons To be honest, I can't think of any improvements. Everything I need is available within Factory, and I can also track jobs from my phone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joshua M. General Manager Mining & Metals ### "Factory in the Factory" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2020 Pros The best part about this software was how well tailored it was to our industry (sheetmetal manufacturing). We have sampled several programs prior but none assimilated into our day to day like Factory has. If there were any areas of the software that we felt could be altered in a way to have greater benefits to our business the team at Factory were all ears and very responsive to our ideas which has made the integration process very rewarding. Cons Any areas about this software that we felt were a con have been brought to the attention of Factory and have since been seen to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marcio D. General Manager Building Materials ### "Factory App - Humble, cost effective and straight to the point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2020 I am very pleased with Factory and recommend it for people trying to save costs by improving systems in their business. Factory allows us to be quicker and efficient on the overall ordering/invoicing process. Pros This is a very intuitive piece of software! It's fast, very effective and stream lined. The fact it creates the invoice as order is placed saves us a lot of time and allowed our business to grow more effectively. Cons Unfortunately due to the nature of our business to be bespoke and custom oriented, sometimes orders still have to be double handed. But This forever evolving app seems to be catching up with our needs pretty quickly. Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Factory filled the gap we had in our business. We were processing orders through MYOB alone, which is really an accountant software. Although we still use MYOB for accounting, Factory proved to be a self sufficient tool that we use on a daily basis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.