# Letus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Letus the right Payment Processing solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/207676/RentMoola/reviews

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Letus

4.4 (11)

[View alternatives](https://www.capterra.com/p/207676/RentMoola/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Letus

Ease of use

4.3

Customer Service

4.2

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MAM

Manuele Adrian M.  
Director of Property Management  
Real Estate  
Used the software for: 2+ years

### "Phenomenal Product! "

August 5, 2020

5.0

Less need for A/R staff to run after tenants to pay rent when they have an easy way to do so with RentMoola

Pros

Ease for our tenants to get their rent paid automatically without needing to even worry about it monthly.

Cons

I really would like to be able to have it upload directly into our system.

Review Source

Response from RentMoola

August 6, 2020

Thank you for your review we appreciate the feedback. We shall pass your comments on to our product team.

WT

Wendy T.  
Support  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Letus is high;y recommended"

April 19, 2025

5.0

Overall, letus has been amazing and I will continue to recommend let us to my colleagues and partners

Pros

Service was quick and they are very helpful.. also they provided detailed support in a friendly manner.

Cons

I didn't experience any problems. I only had some trouble resetting my password and had to wait a few days.

Review Source

CP

Carlos P.  
Owner  
Management Consulting  
Used the software for: I used a free trial

### "LETUS BUT WHO REALLY THE US THEY MEAN?"

November 15, 2024

3.0

I would give it a 6 out of 10 there really wasn't anything that stood out about it that would make me want to give it a higher score

Pros

I really like how it was easy to use compared to other applications in the same genre

Cons

I wish there could have been more features it just seemed like really it was just for payment processing and property management only

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Letus

It was really just my first option I do plan on trying other products also as well I just wanted to give this product a go

Review Source

JD

Jim D.  
Vice President Resident Services  
Real Estate  
Used the software for: 2+ years

### "Great Team Great Product"

August 28, 2020

5.0

Fantastic customer service and experience.

Pros

Value add for our residents, making payment of rent easy and safe.

Cons

More improvements are on the way and we are excited to learn about them.

Review Source

Response from RentMoola

September 11, 2020

Thank you for your review we appreciate the feedback.

MB

Martin B.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "My Review of Rent Moola"

September 2, 2020

4.0

Good experience overall

Pros

the ability to set up a client at any time and make monthly scheduled payment or one time payment. Using the various reports and to export.

Cons

Some of the listing are randomly sorted? EFT reports are confusing to know which one to use?

Reason for choosing Letus

n/a

Review Source

Response from RentMoola

September 11, 2020

Thank you for your review we appreciate the feedback. We shall pass your comments on to our product team.

SO

Sarah O.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Good Platform, Not Customizable"

June 3, 2021

3.0

After multiple meetings/tutorials between our teams it is clear how advantageous RentMoola could be for most property managers however I found trouble with miscommunication between the sales team and the IT team wherein the Account Rep promised functionality that was outside the standard offering of the platform and it was clear the IT/coders/creators were in a difficult position to follow through. The process to build what was requested has been 5 months and counting.

Pros

Easy access for management, accounting, can set up multiple buildings with respective individual trust accounts. Cost effective.

Cons

The client for which we pursued this software wanted Rentmoola/Letus payment buttons integrated into their website however the platform is really not set up for this kind of individual customization at individual request. As integration wasn't possible, a second option was agreed upon however the the time to implement continues to be quite lengthy.

Reason for choosing Letus

The allure of RentMoola is the ease of tenant portal/management portal co-existence. While my client sought out RentMoola mainly as a payment platform, I was pleasantly surprised at its CRM systems and accounting capabilities. Ultimately, great supporting product, but not currently set up to be seamlessly integrated into an existing website, outside of the originally intended purposes

Review Source

Response from RentMoola

June 7, 2021

Thank you for your review we appreciate the feedback. We shall pass your comments on to our product (IT) and account management teams.

CW

Carsten W.  
Accounting  
Real Estate  
Used the software for: 6-12 months

### "General Reveiw"

June 11, 2021

4.0

Try to get away from cash and cheques, e.g. no more cash deposits for tenants

Pros

Works well to collect rent & other

Cons

Does not integrate with existing software

Reason for choosing Letus

Better transition from previous, better product support

Review Source

Response from RentMoola

July 5, 2021

Thank you for your review.

Vasilis A.  
team manager  
Higher Education  
Used the software for: Less than 6 months

### "rentmoola a secure payment platform for rents "

December 11, 2022

5.0

Pros

the best about rentmoola is the fact you can make payments for rent from the most devices and from around the world . You can see payment receipts and upcoming payments

Cons

i think rentmoola have a little high fees compare other similar softwares

Review Source

RX

Rick X.  
Finance Manager  
Real Estate  
Used the software for: 6-12 months

### "Easy to use"

June 3, 2021

5.0

Pros

This product very easy to use. Customer support is very helpful.

Cons

Interation took a bit longer than expected.

Review Source

Response from RentMoola

June 7, 2021

Thank you for your review we appreciate the feedback. We shall pass your comments on to our customer support team.

CL

Caine L.  
Controller  
Real Estate  
Used the software for: Less than 6 months

### "Good"

June 3, 2021

4.0

so far so good

Pros

user-friendly, great support from Rentmoola

Cons

not integrated with our accounting software

Review Source

Response from RentMoola

June 7, 2021

Thank you for your review we appreciate the feedback.

CA

Camila A.  
Ceo  
Consumer Services  
Used the software for: I used a free trial

### "Avaliador de midea "

May 2, 2025

5.0

A Letus oferece aos administradores de imóveis as ferramentas necessárias para criar uma experiência de aluguel simples e lucrativa.

Pros

Simplifica o pagamento ,facilita a gestão, aumento de flexibilidade, e contribui para a construção histórica crediticio

Cons

Tem pais que não funciona, algumas dificuldades no acesso, a gestão poderia ser mais ampliada

Review Source

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