# Hibu Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hibu Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more.

Source: https://www.capterra.com/p/207701/Hibu

---

# 

 Hibu Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Hibu

## What is Hibu?

Hibu’s social media management solution helps small and local businesses stay active, consistent, and visible across major social platforms. Hibu creates and publishes engaging, professionally written content designed to reflect each business’s brand and connect with local audiences. Social media efforts are coordinated with Hibu’s broader digital marketing strategy to support awareness, engagement, and lead generation. Hibu addresses common social media challenges such as inconsistent posting, lack of time or content ideas, low engagement, and difficulty maintaining a professional brand presence. With ongoing management and clear performance reporting, businesses can stay relevant without managing social media themselves. By simplifying social media and aligning it with business goals, Hibu helps businesses build relationships, strengthen brand trust, and remain top‑of‑mind with potential customers.

## What is Hibu used for?

[Website Builder](https://www.capterra.com/website-builder-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[SEO](https://www.capterra.com/seo-software/)

Recognitions

Shortlist

Overall rating

Based on 79 user reviews

Reviews sentiment

Positive

72%

Neutral

8%

Negative

20%

Starting price

$449

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Reputation Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Hibu alternatives

Highest Rated

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)

[4.8 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198994/Systeme/)

[4.5 (6,230)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/207701/Hibu/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Pre-built Templates

3.4 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Campaign Management

2.3 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Review Monitoring

2.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Review Notification

2.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Notifies a business when a review is left

Email Marketing

2.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Monitoring

1.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

Hibu 27 features

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage various distribution channels, build relations with channel partners, and track their performance

Initiate interactions with customers by proactively starting conversations or providing informational content

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Send automated marketing emails based on user actions over a predetermined period

Plan, execute, and analyze email marketing campaigns

Create and send email blasts/campaigns

Manage the process of attracting and converting business prospects into leads

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

Adjust communications based on previous interactions or personal preferences

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Timed notification for any upcoming task, deadline, appointment, or activity

Monitor and manage customers' perceptions about a business, product, or service

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Automatically calculate score after the assessment

Track visibility and traffic from search engines

Manage campaigns and track engagement for marketing efforts across social media channels

Create, save, and re-purpose templates for emails, forms, etc.

Monitor activity of individuals who visit your website using cookies

Get Advice

We can help you find the software with the features you need.

Features

4.0 (79)

4.0

Based on 79 reviews

## Pricing

Value for money

3.6 (75)

[View pricing plan details](https://www.capterra.com/p/207701/Hibu/pricing/)

Hibu One

$449.00

Other,Per Month

Value for money

3.6 (75)

3.6

Based on 75 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (76)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (76)

3.9

Based on 76 reviews

## User reviews

Overall rating

4.0

Based on 79 reviews

Filter by rating

5(49)

4(8)

3(6)

2(3)

1(13)

Mentioned topic

Sorted by most recent

TB

Taylor B.

Owner

Hospitality

### "Scam Artists Official "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 9, 2026

Hibu has a great sales pitch and horrible execution. They train their employees to stay uneducated. I have a background in digital marketing and pay per click and they set us up with a 30 dollar a day max campaign in an industry that spends 30 dollars a click. They lied to my ca e about their experience within the industry and beat practices and too. Our money and ran. My rep was an incredible rep ten years ago. She seems to be more interested in a comfortable salary and bonus structure than having a commitment to local businesses. So sad the way that these companies think they can continue to get away with these type of relationships when digital Marketing is going to be all but taken over by AI in the next five years. They’ll be out of business in ten years. Guaranteed.

Pros

Ease of use of platform. I have nothing else to say. They’ve invested in a bunch of shiny platform modules that do nothing for the average business owner. It’s shiny and convoluted data that makes a brand new business feel like they’re doing something enterprise and allows Hibu to direct strategy calls and make favorable callouts to themselves, instead of giving transparent acces to. Google dashboard or anything of actual use. This company suuuuuuuuuuucks.

Cons

Commitment to service and transparency from sales reps and strategists alike. Unresponsive KY reps. I worked for Hibu for a short amount of time. They experience incredibly high turnover and they blast their new employees through training that doesn’t even give them an opportunity to consider if they’re a good match for the role. This company wants people to go are ready to scam small businesses. They have about a 50/50 shot at producing leads for a company and they bank on that business model and have no conscience of the customers they burn. They don’t allow you to directly review them on their site or on Google because their reputation is terrible. Chat GPT breaks them down as a poor provider. These guys have been through tons of corporate acquisitions and they gaslight the absolute shit out of people on digital strategy. I would be somberassed to still be working at this company. Their reps and their strategy in itself, are terrible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

STEVE A.

Owner

Wholesale

### "Hibu not professional. All they know how to do is collect money"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 29, 2026

Collected money to do absolutely nothing. I had reviews website. They put it on Facebook didn't do anything. All I got was Spam calls complained they never responded to any complaints. Did not do anything to repair anything and would not let me cancel. I had to block them from my credit card. Finally to stop them from taking the money they did absolutely nothing. They're very good at trying to collect money though I got to tell you.

Pros

The worst digital marketing company on the planet all they did was collect money and they never responded to any complaints. Could not cancel the service and they just ripped me off $8 $900 a month for nothing zero not one phone call. Everything was spam. Nothing was ever done to fix anything after 3 or 4 months of taking my money. That's all they know. How to do is collect money. They do nothing.

Cons

Norhing, was done. They offered Facebook did nothing SEO. Nothing all we ever got was spam calls. Complaints had reviews on the site. Everything was done on my end. They did absolutely nothing to help my business. Not one thing, not one phone call.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

Monique J.

Director

Child Day Care Services

### "I wish I never chose this company for marketing"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 26, 2026

My experience working with Hibu was extremely disappointing and ultimately a waste of my time, money, and effort. I was initially contacted and encouraged to switch from my existing website to one they would provide, which was presented to me as a free, optimized solution that would improve my business visibility. However, after signing, I later learned from another representative that I was actually being charged for the website in addition to the marketing service all along. Throughout our agreement, I raised repeated concerns that my business was being advertised in the wrong city. Despite paying monthly, my concerns went unanswered, and when leads did come in, potential customers believed my business was located in the incorrect location listed in the ads. As a result, I did not gain any new clients from the service I was paying for. After four months, I requested to end the agreement. Although multiple representatives acknowledged that the ads were running in the wrong area, each person passed responsibility to someone else and claimed they didn’t understand how the mistake happened. I was told the issue would be escalated and corrected, but it never was. Instead, billing continued and payment was still demanded, with little interest shown in actually resolving the problem or providing satisfactory service. Even my sales representative, \[sensitive content hidden\], contacted me stating he would help resolve the situation, but after that conversation I received no follow-up or assistance. Overall, my experience was frustrating, misleading, and unproductive.

Pros

In person assigned sales rep unfortunately this didn’t help because he only emailed supposed results a few times a month. When I sent him messages asking him to correct errors I often didn’t receive a response.

Cons

Seemed more interested in locking into a contract and receiving payment than producing results and being accurate in their marketing for the company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Brandon B.

Owner

Food & Beverages

### "WARNING!!! DO NOT USE HIBU UNDER ANY CIRCUMSTANCES"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 6, 2026

It is horrible dealing with them. They will charge you no matter how their services perform and tgeir "Expertise" is in high volume sales. Do not use company, they use deceptive practices and lie to you in order to make sales. On top of that they sell low quality websites that are cheap and put together using AI. Do not use them!!

Pros

Nothing, they lie from the first time you are speaking to them. They promise you a competetive website and leave you holding the trash they created.

Cons

Everything! Do not use company, they use deceptive practices and lie to you in order to make sales. On top of that they sell low quality websites that are cheap and put together using AI. Do not use them!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 13, 2026

Brandon, I’m sorry that you’ve been experiencing some issues with your Hibu program. Thank you again for your feedback and please let me know if there’s anything else we can do for you or your business.

BF

Bonnie F.

Office Manager

Construction

### "Great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 10, 2025

Our experience in revising the website was top notch. Hibu worked directly with us to get the style and feel that we are looking for. Edits are simple to make and take place very quickly.

Pros

Very user friendly, staff is excellent and very responsive. We work with Shannon and she has been an excellent resource

Cons

A little pricey but overall we are satisfied with the services that we receive. I really don't have any complaints. We would just like it if it was a little more cost effective.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2025

We’re thrilled you’ve had a positive experience! Thank you so much for sharing your Hibu review. Have a great day!

PH

Patina H.

Wedding and events coordinator

Marketing and Advertising

### "The easy way to use the application"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 10, 2025

I love the program. It allows me to connect with the client and put a package together for them that suits their needs.

Pros

I like the fact that it includes telephone numbers and emails so that I might be able to reach out to them to better put a package together. I love the fact that I can call them.

Cons

I really can't think of anything that I don't like about the application if I had one thing to say is make the comment filled a little bit longer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2025

Thanks for the awesome Hibu review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future.

CB

Christina B.

Attorney

Judiciary

### "Review of HIBU"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 10, 2025

Pros

Ease of submitting information has always been great- my contact person is always readily available to help with any issues.

Cons

navigating the website was more difficult than I felt that it should have been, but it, was overall, a fine experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2025

Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’s needs.

EL

Edwin L.

President

Retail

### "Working with Hibu & \[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2025

We love working with \[sensitive content hidden\]e & Hibu they have helped our business grow with the wbsite they have out together for us

Pros

Wonderful to work with \[sensitive content hidden\], she has been helpful & our business has grown

Cons

Nothing we are extremely happy with working \[sensitive content hidden\] & Hibu We would recommend them to anyone

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Wasn't doing anything for our website & & our business is better for it!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 1, 2025

hank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs.

JS

Jack S.

President

Construction

### "Happy customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

March 13, 2025

Pros

\[sensitive content hidden\] (my rep)has been very attentive and has been doing a fantastic job listening to all of my needs.

Cons

The set up. It was a long dream out process

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2025

Thanks for the kind message! We appreciate it!

JM

Jeff M.

Attorney

Law Practice

### "Hibu review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2025

Pros

Makes it easy for clients to reach me and the website is attractive .

Cons

It is somewhat costly , but I realize that something that has worth does cost more.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 7, 2025

Thanks for the kind message! We appreciate it!

[View all Reviews](https://www.capterra.com/p/207701/Hibu/reviews/)

## Top-rated software of 2026

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Popular comparisons

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[Thryv vs Hibu](https://www.capterra.com/compare/156926-207701/Thryv-vs-Hibu) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)