---
title: "Hibu Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Hibu Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more."
source_url: "https://www.capterra.com/p/207701/Hibu/"
page_type: "product"
language: "en"
publication_date: "2026-09-30"
---

# 

 Hibu Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Hibu

## What is Hibu?

Hibu’s social media management solution helps small and local businesses stay active, consistent, and visible across major social platforms. Hibu creates and publishes engaging, professionally written content designed to reflect each business’s brand and connect with local audiences. Social media efforts are coordinated with Hibu’s broader digital marketing strategy to support awareness, engagement, and lead generation. Hibu addresses common social media challenges such as inconsistent posting, lack of time or content ideas, low engagement, and difficulty maintaining a professional brand presence. With ongoing management and clear performance reporting, businesses can stay relevant without managing social media themselves. By simplifying social media and aligning it with business goals, Hibu helps businesses build relationships, strengthen brand trust, and remain top‑of‑mind with potential customers.

## What is Hibu used for?

[Website Builder](https://www.capterra.com/website-builder-software/)[SEO](https://www.capterra.com/seo-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)

Recognitions

Shortlist

Overall rating

Based on 156 user reviews

Reviews sentiment

Positive

85%

Neutral

4%

Negative

11%

Starting price

$449

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Reputation Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Hibu alternatives

Highest Rated

[4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (6,258)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (2,329)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Starting price

$139.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/207701/Hibu/alternatives/)

## FAQs about Hibu

Overview

### What problems does Hibu solve?

Hibu solves the problem of small businesses lacking in-house web and advertising expertise by providing hands-on guidance, website management, package selection, and fast support. Owners, local retailers, and service businesses benefit most when they need quick website updates, clear explanations of marketing options, and responsive help resolving issues.

Answer based on 30 reviews

Overview

### Which roles and teams benefit most from Hibu?

Hibu is most used by small business owners, executives, and office managers who need to strengthen local marketing and lead generation without building in-house expertise. Professional service teams such as legal, insurance, and real estate firms use it to improve online visibility, manage advertising, and support day-to-day client acquisition.

Answer based on 92 reviews

Overview

### What company size and industries is Hibu built for?

Hibu is built for small local businesses, with 99% of reviewers from small businesses, especially in construction at 23%. It also serves retail businesses at 13% and consumer services at 4%, while midsize companies make up just 1%, reinforcing its focus on local customer lead generation.

Answer based on 92 reviews

Features and Usability

### What are the key features of Hibu?

Hibu includes core digital marketing features like website management, website updates, lead generation, call tracking, and reporting dashboards. Differentiator features include review monitoring and response management, listings management, social advertising, and SEO management. Reviewers also often mention easy website edits, traffic analytics, and phone call recordings for lead follow-up.

Answer based on 32 reviews

Integrations

### Which third-party tools and platforms does Hibu integrate with?

Hibu integrates with 3 third-party tools: PayPal for payments, QuickBooks Desktop for client demographic data, and Levitate for reviews, cross-selling, and client management. These integrations cover payment processing, accounting data, and customer relationship workflows in a compact set of connected tools.

Answer based on 3 reviews

Getting Started and Support

### How responsive are Hibu sales reps?

Hibu provides a mixed sales rep experience, with some small business owners getting attentive help and others facing poor follow-up. Many customers value local reps, regular check-ins, and quick change requests, while others describe missed responses, turnover, unclear handoffs, and promises that are not matched by delivery or problem resolution.

Answer based on 32 reviews

Getting Started and Support

### What training and onboarding options does Hibu offer?

Hibu provides documentation to help teams get started. Documentation gives users written reference material for learning features, reviewing setup steps, and checking product details as needed.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Hibu offer, and how do users rate the experience?

Hibu offers email/help desk, phone support, and chat. Many users describe support as helpful, quick, and easy to work with, especially when speaking with account representatives or resolving issues by phone. Some users report being transferred between agents, slow follow-through, unaddressed updates, and billing-related frustration.

Answer based on 30 reviews

Features and Usability

### How easy is Hibu for website management?

Hibu makes website updates accessible for many small business teams, especially those wanting basic edits and managed support. Customers often like the login portal, dashboard, and fast change requests, but some find the interface confusing at first and criticize generic design, weak content quality, limited customization, or errors that need correction.

Answer based on 21 reviews

## Who uses Hibu?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 9,439 Social Media Marketing reviews

Capterra reviewers highlight these as the features buyers value most when choosing social media marketing software:

-   **Social Media Integration** (**51%** of reviewers rated this feature as critical)
-   **Social Promotion** (**43%**)
-   **Post Scheduling** (**44%**)

Hibu supports **Social Media Integration** and **Post Scheduling**, giving businesses a way to connect their social channels and plan content in advance. However, it does not offer **Social Promotion**. Instead, it provides **Social Media Monitoring** (**39%**), which helps teams track brand activity and audience conversations across platforms. Together, these features help businesses stay organized, maintain a consistent posting schedule, and respond more effectively to what customers are saying online.

Social Media Integration

4.2 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Campaign Management

4.3 (34)

91.18% of 34 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

SEO Management

4.3 (27)

92.59% of 27 reviewers that rated this feature as important or highly important

Optimize and manage the search engine optimization efforts for a website or digital content

Third-Party Integrations

4.7 (26)

80.77% of 26 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Lead Management

4.9 (25)

100.00% of 25 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

ROI Tracking

4.4 (24)

100.00% of 24 reviewers that rated this feature as important or highly important

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Hibu 70 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Advertising Management: Manage advertising space and its sales within your network or publication
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Display Ad Management: Create, distribute, and/or monitor campaigns that include banners, overlays, rich media, and other display ads.
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- List Management: Manage contacts across multiple mailing lists
- Live Chat: Ability to chat online in real time
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Review Monitoring: Automatically monitor and receive alerts for any new online reviews
- Review Notification: Notifies a business when a review is left
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Scoring: Automatically calculate score after the assessment
- Search Marketing: Track visibility and traffic from search engines
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Social Advertising: Create and manage advertising campaigns on social media networks
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc.
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Analytics: Track and analyze information regarding website visitors
- Website Management: Built-in website builder or integration with third-party site
- Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies

---

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Features

4.4 (156)

4.4

Based on 156 reviews

## Pricing

Value for money

4.2 (152)

[View pricing plan details](https://www.capterra.com/p/207701/Hibu/pricing/)

Hibu One

$449.00

Other,Per Month

Value for money

4.2 (152)

4.2

Based on 152 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (152)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (152)

4.4

Based on 152 reviews

## User reviews

Overall rating

4.4

Based on 156 reviews

Filter by rating

5(120)

4(12)

3(7)

2(3)

1(14)

Mentioned topic

Sorted by most recent

NA

Natalie A.

Owner. Director of New Business Development

Restaurants

### "UrgencyTo Grow My Business"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

October 2, 2026

while i love the end product of my website i feel that the SEO awareness/drive for my business has diminished. i was a grandfathered business from revlocal to hibu and we got lost. the overall experience is uncertain; pros and cons. my sales representative is fantastic and reason why i continue to push forward.

Pros

the depth and diversity of options to grow my business. the hibu dashboard is a learning curve; overwhelming, but positive.

Cons

the pros are also negative. there is no dedicated team to converse with that you can build relationships with to understand my business needs. a team to track and comunicate results with and create actions plans with. each time i contact support i have to re-introduce myself and my needs for my business never gets completed. my sales manager is amazing; but she is stretched and her job is to sell hibu - not support. hibu also needs to integrate e-commerce; its no longer the future; it's now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2026

Thank you for taking the time to provide such thoughtful feedback. We're pleased to hear that you've been happy with your website and have had a positive experience with your representative's support and guidance. We also appreciate your candid comments regarding support continuity and communication, as insights like yours help us identify opportunities to improve. Thank you for your partnership, and we're grateful for the trust you've placed in us as we continue working to support your business goals.

SC

Sterling C.

President

Building Materials

### "PFS Review 1"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 2, 2026

Transition into website has been a breeze. Again, our Rep is very helpful and knowledgeable. Keeps pushing us to use system to the fullest.

Pros

My Rep is very attentive. Eager to help with any questions at any time. Website looks great and easy to navigate.

Cons

Nothing at this time. Our partnership has just begun. Nothing at this time. Our partnership has just begun.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2026

We're delighted to hear that your partnership is off to such a great start. It's wonderful to know that the transition to your new website has been seamless and that your representative has been a helpful resource every step of the way. Thank you for sharing your experience, and we look forward to supporting your continued success!

BD

Brandon D.

President

Construction

### "I would recommend Hibu to others."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2026

My experience has been positive. Not to much upsell pressure which is refreshing. My rep contacts me monthly to check in and let me know he is here if needed, and lets me know about any new options.

Pros

Easy to set up the website and make changes when needed. The ability to have Hibu make changes is really easy when I can't figure it out on my own.

Cons

The monthly cost can be costly for the limited use. I'm not sure why this needs at least 100 characters to leave a comment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2026

We're happy to hear that your experience has been a positive one. It's great to know you've found our platform easy to use and that the support available for website updates has been helpful when needed. We also appreciate your kind words about your representative's approach and ongoing communication. Thank you for being a valued customer and for sharing your feedback!

CE

Candice E.

Owner

Consumer Services

### "All About Blinds "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2026

Our experience with Hibu has been great. Our ranking on Google is really good and my rep \[sensitive content hidden\] is great to work with. He’s been with the company for over 20 years and has a lot of knowledge in the digital landscape.

Pros

We like the dashboard so we can see how marketing is performing and view the website analytics. We are happy with our ROI.

Cons

We have no bad experience with Hibu. Our rep \[sensitive content hidden\] communicates with us well and is always available to meet or answer any questions we might have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2026

We're grateful to hear that the dashboard and analytics tools are helping you stay informed about your marketing performance and that you're seeing a positive return on your investment. It's also wonderful to know that your representative's experience, responsiveness, and expertise have made such a positive impact. Thank you for your trust in Hibu and for taking the time to share your feedback!

BD

Brent D.

Owner

Consumer Services

### "Happy customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

September 30, 2026

It has been great. We were referred by a business friend that uses Hibu and works with \[sensitive content hidden\] The digital consultant that handled our site build was amazing.

Pros

I like having a local rep that can meet with me in person. Also like the professional website design with custom pages. My rep \[sensitive content hidden\] has been very responsive and provides great ideas.

Cons

I cant Really thinking anything. Of course, being less expensive would be great. Overall, you have to spend money to make money.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2026

It's wonderful to hear that the combination of local support and a customized website has been such a positive experience for your business. Having a representative who is responsive, collaborative, and available to meet in person can make a real difference. We're also glad the site build process went smoothly and that you're seeing value from your investment. Thank you for your recommendation and for choosing Hibu as your marketing partner.

JC

Julie C.

Owner

Events Services

### "Hibu partnership improved my business growth"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 30, 2026

I apppreciate the help to take this off of my plate and free up my time. I truly enjoy having my relationship with my account manager \[sensitive content hidden\] and her being so local. We meet in person frequently.

Pros

working with my local account manager and the Hibu team listening to my wants for my website and ads.

Cons

Sometimes there are little mistakes on changes to my schedule on website that I need to call my account manager to update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2026

Thank you for your feedback! We're glad to hear that working with your local account manager and the Hibu team has helped simplify your marketing efforts and free up valuable time. We also appreciate your note regarding website schedule updates and will share that feedback with our team as we continually work to improve. Thank you for your partnership, and we're grateful for the opportunity to support your business.

LH

Laura H.

Owner

Retail

### "Excellent Digital Marketing Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2026

Pros

Our Hibu Digital Marketing Specialist Daved has been a huge help with our website and digital marketing. He takes the time to answer questions, make recommendations, and help us figure out what will work best for our business. Since working with him, we’ve seen a real improvement in our online visibility and overall business growth.

Cons

There really hasn't been anything that I am unhappy with. Everyone is super helpful, quick turnaround.

Switched from

[Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/)

It was not great, nothing was doing the job it needed to be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2026

Thank you for sharing your experience! We're thrilled to hear that Daved has been a trusted resource for your website and digital marketing needs. It's especially rewarding to know you're seeing improvements in both your online visibility and business growth. We appreciate your kind words and look forward to continuing to support your success.

PA

Philip A.

HVAC Office Manager

Consumer Goods

### "We have a great Hibu representative , \[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 30, 2026

Working with \[sensitive content hidden\]@ Hibu has been a great experience! \[sensitive content hidden\] is always on top of the job, easy to work with, diligent, responsive and accommodating. We look forward to continuously using Hibu and working with \[sensitive content hidden\]!

Pros

Easy to navigate, the web site has many helpful options, the layout is well thought out. Hibu matched our vison for our website.

Cons

Learning to use the website was tricky, \[sensitive content hidden\] showed us how to navigate and use the website. No cons, we like Hibu

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2026

We're delighted to hear that your website reflects your vision and provides an experience that's easy to navigate. Thank you for recognizing the support you've received throughout the process; having a responsive and dedicated partner can make all the difference. We truly appreciate your kind words and look forward to continuing to work together!

GL

Gabriel L.

Owner

Automotive

### "Hibu review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2026

Overall Hibu is great to work with and the results speak for themselves. We would defiantly recommend Hibu to other businesses no matter what stage you are in.

Pros

\[sensitive content hidden\] is very knowledgeable about the services they offer and was able to recommend what would best fit our needs. I am not vert tech savvy which makes the products ease of use so great. From page layout to website creation, the entire process was seamless.

Cons

I have no cons. I have enjoyed working with \[sensitive content hidden\] over the last few years and the services they offered seemed to fit perfect with where our business was going.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2026

We truly appreciate your thoughtful feedback! It's great to hear that the process felt seamless from website creation through launch, and that the recommended solutions aligned well with your business goals. Knowing that you're seeing results and would recommend Hibu to other businesses means a great deal to us. Thank you for your continued partnership and support!

KW

Karen W.

Owner, Event Planner

Events Services

### "Extremely Satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2026

Extremely satisfied with website needs and services. I've been a long-time customer and I'm happy to have somebody local to meet with, in-person. I can attribute many leads that resulted in events and longstanding customers!

Pros

The Hibu team has always been helpful and responsive in supporting my website and marketing needs for Creative Occasions. I have a local person to meet with to share ideas and strategize.

Cons

Lately, random price increases have happened... but prices have gone up everywhere. Overall, nothing bad to say about the company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2026

It's fantastic to hear that you've been so satisfied with your experience over the years. We're glad the combination of local support, strategic collaboration, and ongoing marketing services has helped contribute to meaningful leads and lasting customer relationships. Thank you for your continued trust in Hibu and for sharing your feedback!

[View all Reviews](https://www.capterra.com/p/207701/Hibu/reviews/)

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