# Page 2 | Hibu Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Hibu the right PPC solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207701/Hibu/reviews --- Hibu 4.1 (77) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 2 - Reviews of Hibu ## Showing most helpful reviews Showing 26-50 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Kelli H. Owner Consumer Electronics Used the software for: 2+ years ### "Great Service" January 6, 2025 5.0 I am a small business that doesn't have a huge budget. Hibu is working with me to give me the "biggest bang for my buck". \[sensitive content hidden\] are awesome! Pros They really worked with me to make sure I was satisfied. They have given lots of time to my advertising needs. Cons A bit pricey (but they work with your budget) Review Source Response from Hibu January 8, 2025 Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day! EC ERIC C. CEO Construction Used the software for: Less than 6 months ### "ZERO ROI AFTER THOUSANDS OF DOLLARS FIRST TWO MONTHS" January 9, 2025 1.0 Pros THE SALES REP AT FIRST UNTIL THEY COULDN'T PRODUCE WHAT THEY PROMISED ME Cons company absolutely sucks. They promised us some kind of return on our investment with them within the first month. We have not received one lead. They wasted about 8 hour of my time setting up the same website i had before and not one lead came in and took $2,000.00 of my hard earned money. Now they want me to pay for another month and I said no and are sending me to collections. COMPANY SUCKS! Review Source Response from Hibu January 13, 2025 Your feedback is important to us and we’d love to talk to you about how we can make things right. Please email us at cs.escalations@hibu.com with the information below: "Capterra concern” in the subject line Your business name and/or Hibu account number in the body A description of the issue (you can even cut and paste the same review you already left) LT Leslie T. Owner Real Estate Used the software for: 6-12 months ### "Review of mt Experiance" January 30, 2025 5.0 \[sensitive content hidden\] is AMAZIN and its not been a bad experience at all Pros They have designed my websites absolutely perfectly Cons Sometimes its hard to get changes made in a timely manner Review Source Response from Hibu February 3, 2025 Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day! JM Jeff M. Attorney Law Practice Used the software for: 2+ years ### "Hibu review " February 6, 2025 5.0 Pros Makes it easy for clients to reach me and the website is attractive . Cons It is somewhat costly , but I realize that something that has worth does cost more. Review Source Response from Hibu February 7, 2025 Thanks for the kind message! We appreciate it! BZ Brad Z. Vice President Facilities Services Used the software for: 2+ years ### "Stellar Service" November 18, 2024 5.0 Stellar service with professional account reps. Pros Insightful, intuitive and easy to talk with. No high pressure Cons No cons whatsoever. I enjoy being a customer Review Source Response from Hibu December 1, 2024 Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day! JS Jack S. President Construction Used the software for: Less than 6 months ### "Happy customer " March 13, 2025 5.0 Pros \[sensitive content hidden\] (my rep)has been very attentive and has been doing a fantastic job listening to all of my needs. Cons The set up. It was a long dream out process Review Source Response from Hibu March 19, 2025 Thanks for the kind message! We appreciate it! MD Misty D. Office Manager Law Practice Used the software for: Less than 6 months ### "Hibu review" February 4, 2025 5.0 They were very helpful in the questions and set up of all the information that woul dbe needed. Pros They are personable and answer all of you questions. Cons I did not have anything I liked least about the services. Review Source Response from Hibu February 7, 2025 Thanks for the kind message! We appreciate it! JL Joseph L. CEO Marketing and Advertising Used the software for: 6-12 months ### "Results are all that Matter!" December 18, 2024 4.0 \[sensitive content hidden\]l our Hibu rep. was awesome and very helpful. Pros Hibu produced leads for us. Its always important to make sure that you receive results from your spend. Cons Cost is always a factor, spending money to make money doesn't always happen. Review Source Response from Hibu January 8, 2025 Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day! BP Bryanah P. Business Development Construction Used the software for: Less than 6 months ### "Hibu Review" October 9, 2024 4.0 Pros Our sales Rep. \[sensitive content hidden\] is amazing and has gone above and beyond with the challenges we've experienced from the beginning of the process up until now. Cons Certain departments within Hibu have gone rogue without fully understanding the business they're trying to represent. These departments have their own rules to follow and is not clearly listed within the contract. Switched from [SiteGround](https://www.capterra.com/p/228543/SiteGround/)[WordPress](https://www.capterra.com/p/131687/WordPress/) Marketing team didn't understand our needs well enough. The ROI was not there. Review Source Response from Hibu November 1, 2024 Thanks so much! We love hearing from our clients. BS Bill S. Owner Construction Used the software for: 2+ years ### "Review 11-7-2024" November 9, 2024 4.0 Overall experience was good, last meeting with new rep Nick was outstanding and we need to stay on that path. Rep was engaged and knew his job. Pricing is still a little high compared to other companies. Pros Professional design of website, we get great compliments on it all the time. Last rep Nick is showing he knows what he is doing Cons Previous rep could have been more engaged Review Source Response from Hibu November 21, 2024 Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. JC JIM C. Butcher Food Production Used the software for: 6-12 months ### "support for website and other listings" August 8, 2024 5.0 ive needed to talk to support a few times, they were so helpful! \[sensitive content hidden\] is awesome! Pros all in one place to manage all our listings Cons nothing yet, everybody has been so helpful Review Source Response from Hibu August 22, 2024 Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. TC Tiffany C. Office Manager Legal Services Used the software for: Less than 6 months ### "Account Executive review" January 8, 2025 5.0 Pros \[sensitive content hidden\] is easy to work with and on top of her work Cons I'd rather not say as I'm unsure of any cons Review Source Response from Hibu January 13, 2025 Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day! TR Tom R. Owner Arts and Crafts Used the software for: Less than 6 months ### "Scam job it generated absolutely no business" June 21, 2024 1.0 Hibu, is it totally worthless company it has generated absolutely no business at all. I would not recommend this company unless you want to waste money. Pros Hibu Made a lot of promises but delivered none. The experience was very bitter. Cons What I liked least about HIBU was the customer service. They kept passing me off from one agent to another without any of them answering my question. Reason for choosing Hibu A friend recommended it But the real problem is, they were supposed to generate a business Facebook page which they never did so therefore, I canceled the contract Review Source Response from Hibu June 28, 2024 Tom, your feedback is important to us and we’d love to talk to you about how we can make things right. Please email us at cs.escalations@hibu.com with the information below: "Capterra concern” in the subject line Your business name and/or Hibu account number in the body A description of the issue (you can even cut and paste the same review you already left) LH Luke H. Owner Facilities Services Used the software for: Less than 6 months ### "Biggest scam in the business " May 22, 2024 1.0 Pros They seem nice and wanting to work with you in the beginning Cons Stay far away. I started with HIbu just running our adds and saw a decrease in business and was spending more than I was running them on my own. I told myself it was just a slow time and things would come back around in the spring. When I did enter the time I am usually swamped with business I was still dead. I canceled (which is not convenient and you have to argue with them for 20 minutes before they will cancel your account) with hibu turned on my old adds spending less and 3x the amount of business I was doing. Then they have the audacity to try to get me to pay for an extra month after my cancellation. These people are the biggest scam I have ran into in business, if this review keeps even one person from using them then it is well worth the time typing this. Review Source Response from Hibu May 24, 2024 We’re very sorry to hear about your experience. Thank you for bringing it to our attention and giving us a chance to respond. Please email us at cs.escalations@hibu.com with the information below: “Capterra concern” in the subject line Your business name and/or Hibu account number in the body A description of the issue (you can even cut and paste the same review you already left) RD Rebecca D. Owner massage therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Hibu is Great!" January 11, 2024 5.0 My experience with Hibu has been superb. I am not tech savvy at all, but they have made our business pop with it's online presence, and we are constantly getting compliments. The price is extremely affordable for our small business. Pros Hibu fixed my website problems. The cost was very affordable. They have our company listed very high in visability and reviews. I've always had great customer support. Since our business reviews, website and internet accessibility is incredibly important to businesses today I highly recommend them. I had another company prior to and had a very hard time with them. Once I switched to Hibu I've never regretted a dollar spent! We get compliments on our online presence constantly from our customers! Cons I have nothing to complain about with Hibu. I have been with them over 7 years and I wouldn't want anyone else. Review Source Response from Hibu March 21, 2024 Thanks for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future. BE BLANCA E. OWNER Package/Freight Delivery Used the software for: 2+ years ### "NEW YEAR REVIEW " January 2, 2024 5.0 EVERYTHING IS GOOD; WE RECEIVED A LOT OF LEADS AND PHONE CALLS, AND THE WEBSITE IS GOOD! Pros EASY TO USE, AND SEO REALLY WORKS FOR US! Cons I BELIEVE THE COST IS HIGH THAN OTHER COMPANIES! Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/)[Shiftbase](https://www.capterra.com/p/177706/ShiftTime/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Hibu \[sensitive content hidden\], THE REPRESENTATIVE, CONVINCE US HE HAS GREAT CUSTOMER SERVICE Switched from [Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/) WE NEED A PROVIDER THAT CAN HELP IN DIFFERENT WAYS, NOT ONLY WEBSITE Review Source Response from Hibu March 21, 2024 Thanks for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future. cK clint K. Sales Construction Used the software for: 2+ years ### "Great web service" January 11, 2024 5.0 Very painless initial web setup. I told the designers what I wanted and they did the rest. Completely knocked it out of the park. Great people. Pros Hibu has taken our website to new levels. We have had a few snags and they were more than helpful with our needs. Our website has had numerous compliments from customers. They like the ease of use, and the detail. Cons Not loving the aspect of the review system. It used to let me send reviews from the dashboard. but now I have to use my phone. Review Source Response from Hibu March 21, 2024 Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day! VR Verified Reviewer HR Director Staffing and Recruiting Used the software for: 1-2 years ### "Service was great" June 5, 2023 4.0 It was great and it got the job done! Pros I loved how easy and helpful customer service was! Cons When it came to using text marketing, it would not allow you to create filters and specify who you wanted messages sent to. It was more “all or none” messaging. Review Source Response from Hibu March 21, 2024 Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. PM Pam M. General Manager Entertainment Used the software for: 2+ years ### "Local and Great to work with" April 19, 2024 5.0 Pros I love the fact they are local and I get to speak to my sales rep in person. They are always around and having the advantages of a big company when it comes to platforms and support is great and at the same time the local feeling of a smaller company Cons I do not really have any con's at this time Review Source Response from Hibu May 15, 2024 Thanks so much! We love hearing from our clients. CM Christopher M. Owner Retail Used the software for: 1-2 years ### "Expected More" January 13, 2024 2.0 Really good service. Expansive for a small store. Pros Easy to use. Our Rep was fantastic. Lots of data to work with Cons Under performed in getting this store to the next level. Review Source Response from Hibu March 21, 2024 Your feedback is important to us and we’d love to talk to you about how we can make things right. Please email us at cs.escalations@hibu.com with the information below: “Capterra concern” in the subject line Your business name and/or Hibu account number in the body A description of the issue (you can even cut and paste the same review you already left) RI Ray I. President Events Services Used the software for: 6-12 months ### "THe only good thing about Hibu is my Sales and Service representative" November 1, 2022 3.0 I wouldn't wish it on anyone. My sales and service man is a rock star who ends up having to do the work of the back office. Pros have to think about that... Cons There is always a problem. The ad department that runs the ads is horrible at copy. They take forever to get back to me or my sales person. They put a series of call forwards on a couple of my numbers and there was a 30+ second delay on the phone to ring in our location and we lost hundreds of calls and they never made up for our revenues lost. The company is very expensive and are hard to get the back office people to respond to my sales rep or me. They kept changing the verbiage in my website without having a clear understanding of what we do. I had to go inn and re-edit all of the copy on every page of the site. They disconnected me from my Google Analytics and still have not installed the Google update to get it fixed. Review Source JL Jason L. Owner Construction Used the software for: 2+ years ### "Value for growth" January 18, 2024 5.0 Pros Hibu has been a major catalyst for growing our business. Our call volume, website visits, and overall sales have continued to grow since utilizing Hibu. Our rep \[sensitive content hidden\] has been remarkable with leading the way with our advertising. Cons We wish we would have listened to \[sensitive content hidden\] sooner about signing on. Review Source Response from Hibu March 21, 2024 Thanks for the kind message! We appreciate it! WS William S. jewelry appraiser Apparel & Fashion Used the software for: Less than 6 months ### "Website traffic diminished to zero after switching to HIBU" January 21, 2024 1.0 not good at this point they are refusing to resolve my concerns. Pros After switching my marketing dollar to HIBU three months ago my website traffic has been reduced to zero. they charge me $55 per month and refuse to discuss the negative results or ways to cancel the service. It's a scam and a trap. They refuse to even talk to me anymore. Cons poor results and failure to acknowledge responsibility or discuss resolution. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) sold a bunch of misconceptions by a sales person. Review Source Response from Hibu March 21, 2024 We appreciate your feedback and want to help set things right. Please email us at cs.escalations@hibu.com with the information below: “Capterra concern” in the subject line Your business name and/or Hibu account number in the body A description of the issue (you can even cut and paste the same review you already left) DS Don S. Owner Retail Used the software for: Less than 6 months ### "Low quality for a high price" February 6, 2024 2.0 The biggest thing I have a problem with is that I gave them a few months of paying more than almost any other SEO service that I could find and had to spend many hours and phone calls correcting mistakes I did not ask for a refund but for my service to be canceled and they are holding me to the rest of the "contract" and I just need to deal with them being poor quality. This is the reason they make people sign the 6 month minimum agreement because they would not keep you as a customer otherwise. Pros Most of the staff are nice including the rep assigned to me. Cons Very poor SEO content on the website like a child wrote it. When I asked for revisions which is an option they give then they just did not ad the content at all in those sections. Extra symbols added into social media posts making it look like either AI did it or they just did not pay attention while typing. They choose the easier keywords that sound good for your business and then brag about how much they are ranking them up. ( I was not opposed to starting with easier keywords but if you are going to brag at least pick the hard ones). Messed up my business listings that they put out to supposedly 50+ sites. I had to correct the hours of operation three times last time not even showing me as open. Also they send you review cards that have your customer do a review that only goes to HIBU so it does not actually help you get reviews in places that matter. I wish I read the negative reviews on this site first because it seems that other people had the same issues. Review Source Response from Hibu March 21, 2024 We’re sorry to hear about your experience and we want to help you resolve any issues. Please email us at cs.escalations@hibu.com with “Capterra concern” in the subject line and your business name and/or account number in the body and we’ll do what we can to make things right. DH Doug H. Chief Markteting Officer Insurance Used the software for: 1-2 years ### "Powerful On-line Partner...IF you build a relationship with them" January 8, 2024 5.0 The regional manager was first class. Our local rep started out fantastically. But, no one really knows what happened that caused this person to disappear. Our mistake was rellying on one person, instead of the team at Hibu, who are quite capable. Pros They have the capabilities to do just about anything you'd need for your on-line marketing. Cons The cost is not for startups with no defined budget or low cash-flow. Hibu does well for companies with sufficient cashflow to support their services Reason for choosing Hibu The local Hibu rep's apparent expertise. Switched from [Seo Panel](https://www.capterra.com/p/188829/Seo-Panel/) Because of the expertise of the local, often in-person, Hibu rep. Review Source Response from Hibu March 21, 2024 Thanks for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future Talk to a Capterra advisor for free and get results within 15 minutes.