# Page 3 | Hibu Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Hibu the right PPC solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/207701/Hibu/reviews --- Hibu 4.1 (77) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 3 - Reviews of Hibu ## Showing most helpful reviews Showing 51-75 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CO Christian O. Owner Furniture Used the software for: 1-2 years ### "We love Hibu!" January 11, 2024 5.0 I have loved using it for my business and will continue to! Pros I love how user-friendly Hibu is to use. I can easily check and change things on my website daily, and receive instant help if I need it or have questions. Cons I do not have any negative comments at this time. Review Source Response from Hibu March 21, 2024 We’re thrilled you’ve had a positive experience! Thank you so much for sharing. Have a great day! DC Daylyn C. Manager Warehousing Used the software for: 2+ years ### "Satisfied customer" January 18, 2024 5.0 Great, no complaints. Again, \[sensitive content hidden\] has been great and made our experience smooth and easy with the company. Pros I normally deal with \[sensitive content hidden\], she is great and is always checking to make sure we are good to go. Any updates I might have for the website she gets on it right away. Cons I do not have any complaints, price has stayed fairly reasonable and not increased a ton which is nice. Review Source Response from Hibu March 21, 2024 Thanks so much! We love hearing from our clients. MW MICHELE W. Owner Food & Beverages Used the software for: 2+ years ### "What am I actually paying for?" January 18, 2024 3.0 It's a joke, the few times in the last 8 years I have needed their support I never get answers, I have to call my rep to have him get some action. Instagram hasn't been connected in over 4 years, I can't do it, they evidently can't do it. I pay Go Daddy for the domain every few years, I don't even know what they do for $225 a month. That's over $21,000 in the past 8 years. In fact this last October I don't even think I got the annual renewal phone call which is all I ever get. If I had time to actually look for something else I would change. Pros My sales person. The monthly reports are helpful Cons Price The time it takes to update Updates not done. Zero customer service Reason for choosing Hibu Brian Coombe is very good as a sales person. I had him when he was with yellow book. Review Source Response from Hibu March 21, 2024 Thank you for bringing it to our attention and giving us a chance to respond. Please email us at cs.escalations@hibu.com with the information below: “Capterra concern” in the subject line Your business name and/or Hibu account number in the body A description of the issue (you can even cut and paste the same review you already left) JJ Jodi J. Treasurer Education Management Used the software for: 2+ years ### "Good Value for the Money" January 3, 2024 5.0 Always have fast response to changes. Other people I got quote from, it was a cost each time we needed to update the web site. It works well for us. Pros We do continuing education and are all volunteers. I submit changes to the web site at least a couple of times a month. We have a page for members to get their continuing education materials, certificates and member listing. They can also pay for their meeting with PayPal. They did a good job on setting it up and using their artwork. When I have a change it is normally done by the next day at the latest. Cons I don't know how much exposure we get but we are a volunteer group and not a business so it works for us. We are getting people to look at the web site but I don't know if anyone searches on google if they would be directed to our site. But since we are volunteers it works for us. Review Source Response from Hibu March 21, 2024 Thanks for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future. DT Dave T. Executive Director Education Management Used the software for: 2+ years ### "EXCELLENT customer service and products" January 8, 2024 5.0 10 out of 10. always great service and the products help run our business Pros prompt service and quick responses. best products in the industry Cons nothing really to say. ive dealt with HIBU for 10 years and love it Review Source Response from Hibu March 21, 2024 Thanks for the kind message! We appreciate it! BB Blake B. Insurance Agency Owner Insurance Used the software for: 1-2 years ### "Service First" November 14, 2022 4.0 I like working with Hibu, I just feel like my ideas are more advanced than my abilities so it is hard for me to implement change. I could have provided local photos and I did provide a couple, but implementing video or other interactive options on the website aren't really anything I know about so it is hard to convey what I'm looking for to the service center. I don't currently have a rep, but when I did, he was always checking in and coming up with a new game plan to make sure I was satisfied, I just think for my budget, we weren't very successful. I don't want to quit too early, but it is a little expensive to pay every month without a return on that investment. Overall though, I like the work they have done on our website and getting our reviews to be way up, they have done an extraordinary job with that. Pros They are very willing to have open conversation and listen to what the business owner's goals and wants are from the program. The service team is also very helpful and quick to make requested changes. I feel like they work as a team to determine the best route to go for desired outcome. Cons I don't necessarily feel like my business is growing from my advertising spend from the budget I had set. I also think my website could be customized a little bit more so it isn't so generic with stock images, but they also made it clear I could provide my own images to help. There isn't really anything I've wanted to do on the website that they said is impossible to do. Review Source JM James M. CEO Retail Used the software for: 2+ years ### "Satisfied with results" January 2, 2024 5.0 The experience is simple and fast. We get responses quickly and have a great relationship with our Hibu rep. Pros Our Hibu representative, \[sensitive content hidden\], is totally responsive and reactive to any issues we may have. He meets with us regularly to review our needs and adapts the products to suit our seasonal business. Cons None. Im very satisfied with the results we get from Hibu Review Source Response from Hibu March 21, 2024 Thanks so much! We love hearing from our clients. CH Carissa H. Legal Assistant Legal Services Used the software for: 2+ years ### "Designing website is extremely easy." November 11, 2022 5.0 In a digital world everyone needs a current website that gives a consumer all of the information they want to know at their fingertips. If you don't the consumer will move on to another that does give them that information. Being able to update the website quickly and easily is essential for this purpose. Pros I can make changes to our website easily myself. If there is deeper formatting that I am unsure of the service team is pleasant and always willing to help. Cons It would be nice if the layout for different devices would be able to have differences. If they can I am unaware of this feature. Reason for choosing Hibu We are always presented with offers for website management (and digital marketing). We review the information as this information is presented to us. Hibu has always provided the best product when compared. Review Source AG Ashley G. Office Manager Construction Used the software for: 2+ years ### "Great Customer Service " January 2, 2024 5.0 We stay for the customer service and take their word for it that we are benefiting from the service. Every company needs a website, and Hibu handles everything we need to have one. Pros We love our Hibu representative. We have had great customer service when upgrading or downgrading our services. They do their best to explain the differences in the packages and what it all means. Since no one in our company knows much about tech or advertising, the guidance is essential. Cons It is expensive. We have been told by numerous sources that we could get something similar for much less cost. Since we do not know that much about the services, and since we enjoy our representative, we choose to stay with Hibu. Review Source Response from Hibu March 21, 2024 We’re thrilled you’ve had a positive experience! Thank you so much for sharing. Have a great day! KM Kevin M. VP Retail Used the software for: 2+ years ### "Great production at a reasonable price point" January 2, 2024 4.0 Easy setup, easy to modify the website, social media ads are simple but effective. The website works excellent and we have had complements from our customers. Pros Cost was excellent compared to our alternatives, our sales rep is excellent at his follow up. Cons Billing methods are not very flexible as far as scheduling a payment date that works with our accounting. Reason for choosing Hibu Ease of use and sales rep was familiar with our business Review Source Response from Hibu March 21, 2024 We’re thrilled you’ve had a positive experience! Thank you so much for sharing. Have a great day! AG Apul G. President Construction Used the software for: 2+ years ### "I do not have to do anything" November 10, 2022 5.0 It helped us to increase our visibility Pros \[SENSITIVE CONTENT\] and her team does everything for me. That is the best part I like about this. Cons Anything I want it to get done I just called \[SENSITIVE CONTENT\] Reason for choosing Hibu I have very good referral about hibu Review Source KW Katie W. Dance instructor Recreational Facilities and Services Used the software for: 2+ years ### "Hibu does our website marketing" January 2, 2024 5.0 Pros Covers our needs thoroughly - helps us make content changes easily and quickly. Cons Can't think of a thing. They have been helpful and always follow through with finalizing our needs. Reason for choosing Hibu Reasonable pricing and very friendly/helpful staff who did NOT speak in abbreviations and jargon. Review Source Response from Hibu March 21, 2024 Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day! BG Billy G. Owner Real Estate Used the software for: 1-2 years ### "Scared for new rep" January 8, 2024 5.0 Its good, Im scared with the turnover rate of employees locally Pros I have a local rep. She make appointments with me and does what I suggest. Cons Sometimes there are spelling issues, outdated ads Switched from [Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) I now manage my social media in house and didn't like the generic posts Hibu put out. Review Source Response from Hibu March 21, 2024 Thank you for the positive review! When you’re happy, we’re happy. Hope you have a great day! RW Ross W. Office Manager Environmental Services Used the software for: 1-2 years ### "Great Service Overall" May 22, 2023 5.0 Very good experience, it has been much more user friendly than other services we have used in the past. Pros The most beneficial part of the service for myself and the team in general is the ability to track leads and go back and listen to phone calls. As a whole the amount of analytics makes it easy to track the progress we are making in overall visibility Cons As a whole there is not much to complain about. All of the information and analytics are a nice tool, but it would be nice if there was a way to condense it down to make it slightly more digestible. Review Source Response from Hibu March 21, 2024 We’re thrilled you’ve had a positive experience! Thank you so much for sharing. Have a great day! JH John H. President Medical Devices Used the software for: 2+ years ### "Hibu is great" November 7, 2022 5.0 I have had an excellent experience with Hibu for several years. Pros Hibu customer service is always helpful and "on top of it"!! Cons Nothing!! I am very pleased with the Hibu product. :) Review Source SM Susan M. Marketing and Advertising Coordinator Retail Used the software for: 2+ years ### "Talk about ease of use!" January 3, 2024 5.0 I can make changes to my website at 2:00 am, or request for their staff to complete the changes for me. Any time from anywhere. Pros I can easily have changes made to our website, or have the changes done for me. Cons There is nothing that I like the least about Hibu. They are prompt and reliable. Android phones dont work the best with the application though. Switched from [Monster+](https://www.capterra.com/p/48951/Monster-TMS/) Cost and convenience were the main reason for the switch. Review Source Response from Hibu March 21, 2024 Thanks so much! We love hearing from our clients. JL JANE L. President Financial Services Used the software for: 2+ years ### "Hibu User Jane" January 11, 2024 5.0 Been OK. Going to look at some new ideas that one of your reps called about. Pros Seeing what is going on with contacts., etc. Cons I have nothing to say that would be negative. Review Source Response from Hibu March 21, 2024 Thanks for the kind message! We appreciate it! RC Rob C. President Maritime Used the software for: 1-2 years ### "Rep" November 7, 2022 5.0 Love it Pros My rep, \[SENSITIVE CONTENT\]. She is very helpful and goes above and beyond. Cons Don’t have any since they took out the hibu call when we answer phone. Review Source EF Eric F. Owner Welder Mining & Metals Used the software for: Less than 6 months ### "Great customer sourcing" January 2, 2024 5.0 Pros HIBU has changed the game for us as a small business. We get daily leads which turn into customers! We are lucky to have the right customers directed our way. Cons It’s all great! HIBU has exceeded our expectations. Review Source Response from Hibu March 21, 2024 Thanks for the kind message! We appreciate it! AD Annemarie D. Owner Veterinary Used the software for: Less than 6 months ### "Thumbs sown" November 1, 2022 3.0 My overall experience was fair Pros I used hi boo for six months advertising marketing campaign Cons I used hi boo for six months advertising marketing campaign we had specific goals and objectives which we did not reach.I liked my sales person however the company itself did not perform as well as I would’ve liked. There was no to minimal growth in customer base.. Review Source April J. Multimedia Specialist Consumer Services Used the software for: 2+ years ### "Horrible Service" July 6, 2021 1.0 Would never ever use them again Pros Nothing it was awful, website had misspellings Cons Everything! Customer service was a joke, website was horrible, pictures were basic, words misspelled. Review Source IG Inga G. Office Manager Construction Used the software for: 6-12 months ### "Great tool for small business" November 14, 2022 5.0 Pros The software is very easily navigated, the best part is if you're stuck or have any questions the Hibu team is always available for help. Cons The only con would be learning to navigate the site at first, like anything it's a learning curve and well worth the time put in. Review Source DG Desiree G. Office Admin Construction Used the software for: 1-2 years ### "Digital Marketing made easy" November 14, 2022 5.0 Although the contracts are yearly and you are locked into decisions of those contracts, (even if previous employee signed), they are helpful and welcome any calls/emails. Pros We foster the benefits of them keeping us at lead of our competitors when it comes to search engine views. Cons No chance of knowing how we will do if/when we cancel. Will we fall off face of internet search? Hard to tell where our impressions and clicks come from exactly. Reason for choosing Hibu cheaper and already in place and working Review Source KS Kingsley S. CEO Construction Used the software for: Less than 6 months ### "Hibu is a great value" November 14, 2022 5.0 Very good Pros Generates many calls by interested potential customers. Great exposure and results Cons Late payment and I am cut off. I believe a grace period should be instituted during cash flow issues. We have many commercial projects that pay slow. Reason for choosing Hibu Price Review Source SJ Susan J. Broker/Owner Real Estate Used the software for: Less than 6 months ### "My marketing" November 7, 2022 5.0 Pros Sends leads to website and keeps our brand out there Cons Expense for a small business very high for a small business Review Source Talk to a Capterra advisor for free and get results within 15 minutes.