# MyQ X Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MyQ X Software - reviews, pricing plans, popular comparisons to other Print Management products and more.

Source: https://www.capterra.com/p/207724/MyQ

---

# 

 MyQ X Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MyQ X

## What is MyQ X?

MyQ X makes print and scanned document workflows more efficient and accessible. Managers, admins, and end users all benefit from MyQ X: Management gains simpler cost and security controls, admins get remote deployment and one-point oversight over network devices, and end users have a contactless login, personalized embedded terminal, OCR scanning, and a mobile print client. MyQ has three variants - the free Smart, Enterprise for SMEs and the public sector, and Ultimate for large organizations.

## What is MyQ X used for?

[Print Management](https://www.capterra.com/print-management-software/)[OCR](https://www.capterra.com/ocr-software/)[Print Estimating](https://www.capterra.com/print-estimating-software/)

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

96%

Neutral

0%

Negative

4%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MyQ X?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://myq-solution.com&name=MyQ X)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MyQ X

4.7 (28)

VS.

[4.7 (4,169)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting Price

Contact vendor

Starting Price

$19.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (28)

Ease Of Use

4.6 (4,160)

Value For Money

4.6 (25)

Value For Money

4.3 (3,048)

Customer Service

4.6 (26)

Customer Service

4.3 (2,731)

## MyQ X alternatives

[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

Starting price

$50.00

Per User, Per Month

[4.5 (570)](https://www.capterra.com/p/167449/Nitro/reviews/)

Starting price

$17.70

Per User, Per Month

[4.5 (93)](https://www.capterra.com/p/100251/LogicalDOC/reviews/)

Starting price

Contact vendor for pricing

[CamScanner](https://www.capterra.com/p/210426/CamScanner/)

[4.7 (231)](https://www.capterra.com/p/210426/CamScanner/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/210426/CamScanner/)

[View all alternatives](https://www.capterra.com/p/207724/MyQ/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Secure Print Job Release

4.9 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Hold print jobs and only release for printing once users have verified their identity at the printer

Print Billing

4.3 (11)

36.36% of 11 reviewers that rated this feature as important or highly important

Bill users for print jobs through invoices, debit/credit card payments, or print credits

Cost Tracking

4.4 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Reporting/Analytics

4.4 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Print Quotas/Limits

4.6 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Set quotas or limits for printing from individual user accounts or groups

Multi-Printer Support

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Supports printing from multiple connected printers

MyQ X 88 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Software's ability to perform similar action on multiple similar files simultaneously

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Manage and monitor spending to align with the financial constraints or goals

Provides a channel for team members to share media files, communicate, and work together

Create, edit, convert to and from PDF files

Forecast the cost and resources required to complete a project

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import, collect, and capture data from multiple sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Graphical representation of data

Monitor the status of devices on the network

Automated or logic-based workflows that assist in the creation of electronic documents

Convert documents and images into editable file formats

Convert paper files into digital images

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

View and track various environmental indicators including material wastage, energy usage, and carbon footprint

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Search for specific words or phrases within a document or database

Allow guests to print from their own device, without preexisting user accounts

Scan and validate an ID barcode

Compile and organize data into specific metrics

Track and manage inventory levels to maintain proper supply

Creation, processing, verification, and execution of invoices till the payment is made

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Retrieval of embedded metadata that is present within a file

Print from mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Manage and support multiple locations

Supports printing from multiple connected printers

Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Create content in various formats, such as print, PDF, HTML and more

Ability of websites, web applications, or mobile applications to function without an active internet connection

Convert other file formats to and from PDF.

Track and manage the profit margin between the cost of a product and its selling price.

Bill users for print jobs through invoices, debit/credit card payments, or print credits

Centrally delete print jobs from the queue

Route jobs to the most appropriate printer according to customizable rules

Helps control, track and monitor printing processes

Set quotas or limits for printing from individual user accounts or groups

Track the production of materials and items over certain periods or seasons

Monitor wait time and abandonment for incoming requests that have not been routed

Print remote documents from multiple devices

Deploy updates or install new software remotely

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Hold print jobs and only release for printing once users have verified their identity at the printer

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Edit text as needed

Process digital photos and/or scans of various document types and extract text from images (JPG, BMP, TIFF, GIF)

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Selects specific portions of images, files, texts, websites or documents

Features

4.7 (28)

4.7

Based on 28 reviews

## Pricing

Value for money

4.6 (25)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (25)

4.6

Based on 25 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Box](https://www.capterra.com/p/148766/Box/)

## Support, customer service and training options

Customer Service

4.6 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (26)

4.6

Based on 26 reviews

## User reviews

Overall rating

4.7

Based on 28 reviews

Filter by rating

5(22)

4(5)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

LW

Leander W.

IT-Administration

Executive Office

### "Sehr guter Ansatz mit Luft nach oben"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 27, 2023

Pros

Zentrales Management mit einheitlicher Ansicht und personalisierter Bedienungsoberfläche.

Cons

Unter Canon gibt es seit langer Zeit nach wie vor Kompatibilitätsprobleme, welche nur langsam gefixt werden.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2023

Dear Leander, Thank you for taking the time to share your review with us. We truly value your feedback. I'm happy to share with you that our team has been hard at work in enhancing our support for Canon devices, and as a result, our latest releases of MyQ X server and Canon embedded terminal offer comprehensive functionality. Moreover, we have introduced support for CPCA, which adds even more value to the overall printing experience. You can find the latest supported features for Canon devices at the following link www.myq-solution.com/myqx-canon If you have any further questions or need more information, please don't hesitate to contact your nearest MyQ branch. Alternatively, you can reach out to us directly at info@myq-solution.com, and we'll be more than happy to assist you promptly. Thank you. Best Regards, MyQ Marketing Team

DA

daniel a.

ingeniero de soporte

Chemicals

### "MyQ "

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 21, 2022

es perfecta en todas sus funciones

Pros

que se puede usar con facilidad y que se tiene un mejor control de el conteo de impresiones mensuales y de perdida de documentos

Cons

la perdida de comunicación con el servidor

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YG

Yanet G.

Ingeniero de Soporte

Chemicals

### "Intuitiva herramienta, facil de administrar"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 21, 2022

Es la primera ocasion que trabajo con la herramienta, como todo cambio es cuestion d adaptación, en lo personal me gusto la interfaz

Pros

Que con dos clis puedes hacer las cosas mucho más rapido, la sincronización es devolada, no tienes que esperar mucho tiempo para que tome los cambios

Cons

Con tema de migracion, han surguido algunos temas que se ha ido puliendo con el fin de mejorar el servicio.

Reasons for choosing MyQ X

Por la interfaz y la gama de servicios que ofrece el proveedor.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Dulce A.

Ingeniero de Aplicaciones

Chemicals

### "Cambio de herramienta"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 21, 2022

Apenas se está realizando la migración a MyQ, por tanto, todavía falta probar un poco más la herramienta y conocerla mejor

Pros

La utilización de la herramienta es muy sencilla y contiene muchas funcionalidades.

Cons

De vez en cuando se desconecta la herramienta del servidor.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Angel Leonardo M.

Becario

Chemicals

### "Reseña MYQ"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 21, 2022

Pros

La versatilidad que llega a ofrecer y las disponibilidad de opciones que nos ofrece.

Cons

Suele desconectarse del servicio y llega a ser algo molesto

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

raul c.

Gerente

Information Technology and Services

### "experiencia cortes print company sas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 9, 2022

Pros

fácil de implementar y usar por los clientes finales

Cons

que no esta disponible para equipos canon es su totalidad

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Edwin M.

Coordinador Tecnico de impresion

Information Technology and Services

### "El futuro, MyQ"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 5, 2022

excelente

Pros

Es una herramienta versatil y util para las empresas hoy en dia que permite llevar un buen control

Cons

Haria una mejora en el apartado de funciones del terminal para la creacion de escaneo a varias carpetas

Reasons for choosing MyQ X

Costo - beneficio

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Dante C.

Gerente de TI

Oil & Energy

### "Excelente compatibilidad "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2022

Muy buena solución de control y administración de impresión

Pros

Es muy buena para implementarse en equipos Kyocera, súper transparente para los usuarios

Cons

Por el tiempo que tenemos todavía no encuentro punto de mejora

Switched from

[PaperCut](https://www.capterra.com/p/133655/PaperCut/)

Costo beneficio

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Oscar C.

Preventa

Information Technology and Services

### "Es el software con mayores funcionalidades para un servicio de impresion conralado "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2022

super maravillosa en todo sentido desde la instalacion administracion y uso

Pros

la personalizacion para diferentes funciones que te permite hacer

Cons

por el momento no hay algo que no me guste

Switched from

[PaperCut](https://www.capterra.com/p/133655/PaperCut/)

por la funciones que meda y los contadores exactos

Alternatives considered

[Equitrac Office](https://www.capterra.com/p/253552/Equitrac-Office/)

[YSoft SAFEQ 6](https://www.capterra.com/p/227954/Y-soft/)

[PaperCut](https://www.capterra.com/p/133655/PaperCut/)

Reasons for choosing MyQ X

por las bondades u personalizaciones que me da

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Prabir B.

Sr. Service Manager

Printing

### "MyQ my First Choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2022

Excellent. Very Friendly Support Team, never let us down

Pros

We are the market leader in MPS Business in Oman and MyQ X is our First Choice

Cons

Nothing really. MyQ we find adequate for our customer requirements

Reasons for choosing MyQ X

We introduced and established MyQ in Oman

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207724/MyQ/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)