--- title: "MyQ X Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MyQ X Software - reviews, pricing plans, popular comparisons to other Print Management products and more." source_url: "https://www.capterra.com/p/207724/MyQ/" page_type: "product" language: "en" --- # MyQ X Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MyQ X ## What is MyQ X? MyQ X makes print and scanned document workflows more efficient and accessible. Managers, admins, and end users all benefit from MyQ X: Management gains simpler cost and security controls, admins get remote deployment and one-point oversight over network devices, and end users have a contactless login, personalized embedded terminal, OCR scanning, and a mobile print client. MyQ has three variants - the free Smart, Enterprise for SMEs and the public sector, and Ultimate for large organizations. ## What is MyQ X used for? [Print Management](https://www.capterra.com/print-management-software/)[OCR](https://www.capterra.com/ocr-software/)[Print Estimating](https://www.capterra.com/print-estimating-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyQ X 4.7 (28) VS. [4.5 (65)](https://www.capterra.com/p/133655/PaperCut/reviews/) Starting Price Contact vendor Starting Price $435 Per User, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (28) Ease Of Use 4.3 (204) Value For Money 4.6 (25) Value For Money 4.4 (186) Customer Service 4.6 (26) Customer Service 4.5 (185) ## MyQ X alternatives Highest Rated [Vasion Print](https://www.capterra.com/p/211077/Printerlogic/) [4.8 (204)](https://www.capterra.com/p/211077/Printerlogic/reviews/) Starting price $121.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211077/Printerlogic/) [Revver](https://www.capterra.com/p/123400/revver/) [4.4 (1,022)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123400/revver/) [Square 9](https://www.capterra.com/p/161845/Square-9/) [4.5 (144)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting price $68.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161845/Square-9/) [LogicalDOC](https://www.capterra.com/p/100251/LogicalDOC/) [4.5 (93)](https://www.capterra.com/p/100251/LogicalDOC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100251/LogicalDOC/) [View all alternatives](https://www.capterra.com/p/207724/MyQ/alternatives/) ## FAQs about MyQ X Overview ### Which roles and teams benefit most from MyQ X? MyQ X is most used by IT administrators, print infrastructure managers, and technical support teams that oversee device fleets, secure printing, and user access. Business leaders and department managers benefit from cost control and reporting, while sales engineers, application specialists, and solutions teams use it to support deployments, demonstrations, and customer environments. Answer based on 28 reviews Overview ### What company size and industries is MyQ X built for? MyQ X is built mainly for small businesses and IT services, with 57% of reviewers from small businesses and 36% from Information Technology and Services. It also supports enterprise environments at 29% and midsize companies at 14%, with notable use in Chemicals at 14% and Printing at 11%, plus editions for Government and Education. Answer based on 28 reviews Features and Usability ### What are the key features of MyQ X? MyQ X offers print management features such as secure print job release, print job routing, guest printing, print quotas/limits, and print billing. It also includes workflow and access tools like role-based permissions, approval process control, activity tracking, reporting/analytics, and third-party integrations for device and document administration. Integrations ### Which third-party tools and platforms does MyQ X integrate with? MyQ X integrates with over 20 third-party tools and platforms, including Microsoft 365, Microsoft SharePoint, OneDrive, Microsoft Exchange, Microsoft Entra ID, Google Workspace, Google Drive, Gmail, Dropbox, Box, Amazon S3, Amazon EC2, and PayPal. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does MyQ X offer? MyQ X provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference, and videos provide self-paced learning materials. Getting Started and Support ### What customer support options does MyQ X offer? MyQ X offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support issues as being handled rapidly by the support team, with help that resolves problems quickly. The available channels give customers several ways to find answers or contact support when questions arise. Answer based on 1 reviews ## Features AI summary Based on 370 Print Management reviews Capterra data shows that buyers of print management software rank the following features as their top priorities: - **Billing & Invoicing** (**63%** of reviewers rated this feature as critical) - **Multi-Printer Support** (**57%**) - **Secure Print Job Release** (**46%**) MyQ X supports all three of the features reviewers rate most highly: **Billing & Invoicing**, **Multi-Printer Support**, and **Secure Print Job Release**. Together, these capabilities help businesses manage print costs, handle device activity across multiple printers, and protect sensitive documents at the point of release, allowing teams to keep printing operations efficient, accurate, and secure. Secure Print Job Release 4.9 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Hold print jobs and only release for printing once users have verified their identity at the printer Print Job Routing 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Route jobs to the most appropriate printer according to customizable rules Print Billing 4.3 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Bill users for print jobs through invoices, debit/credit card payments, or print credits Remote Printing 4.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Print remote documents from multiple devices Cost Tracking 4.4 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project Reporting/Analytics 4.4 (8) 100.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data MyQ X 88 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Convert to PDF: Create, edit, convert to and from PDF files - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Device Status Monitoring: Monitor the status of devices on the network - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Conversion: Convert documents and images into editable file formats - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Environmental Metrics: View and track various environmental indicators including material wastage, energy usage, and carbon footprint - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Full Text Search: Search for specific words or phrases within a document or database - Guest Printing: Allow guests to print from their own device, without preexisting user accounts - ID Scanning: Scan and validate an ID barcode - Indexing: Compile and organize data into specific metrics - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Metadata Extraction: Retrieval of embedded metadata that is present within a file - Mobile Printing: Print from mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Printer Support: Supports printing from multiple connected printers - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Multiple Output Formats: Create content in various formats, such as print, PDF, HTML and more - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - PDF Conversion: Convert other file formats to and from PDF. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Print Billing: Bill users for print jobs through invoices, debit/credit card payments, or print credits - Print Job Deletion: Centrally delete print jobs from the queue - Print Job Routing: Route jobs to the most appropriate printer according to customizable rules - Print Management: Helps control, track and monitor printing processes - Print Quotas/Limits: Set quotas or limits for printing from individual user accounts or groups - Production Tracking: Track the production of materials and items over certain periods or seasons - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Remote Printing: Print remote documents from multiple devices - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Secure Print Job Release: Hold print jobs and only release for printing once users have verified their identity at the printer - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Text Editing: Edit text as needed - Text Extraction: Process digital photos and/or scans of various document types and extract text from images (JPG, BMP, TIFF, GIF) - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks - Zone Selection Tool: Selects specific portions of images, files, texts, websites or documents --- Features 4.7 (28) 4.7 Based on 28 reviews ## Pricing Value for money 4.6 (25) Value for money 4.6 (25) 4.6 Based on 25 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Box](https://www.capterra.com/p/148766/Box/) ## Support, customer service and training options Customer Service 4.6 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (26) 4.6 Based on 26 reviews ## User reviews Overall rating 4.7 Based on 28 reviews Filter by rating 5(22) 4(5) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent LW Leander W. IT-Administration Executive Office ### "Sehr guter Ansatz mit Luft nach oben" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 27, 2023 Pros Zentrales Management mit einheitlicher Ansicht und personalisierter Bedienungsoberfläche. Cons Unter Canon gibt es seit langer Zeit nach wie vor Kompatibilitätsprobleme, welche nur langsam gefixt werden. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2023 Dear Leander, Thank you for taking the time to share your review with us. We truly value your feedback. I'm happy to share with you that our team has been hard at work in enhancing our support for Canon devices, and as a result, our latest releases of MyQ X server and Canon embedded terminal offer comprehensive functionality. Moreover, we have introduced support for CPCA, which adds even more value to the overall printing experience. You can find the latest supported features for Canon devices at the following link www.myq-solution.com/myqx-canon If you have any further questions or need more information, please don't hesitate to contact your nearest MyQ branch. Alternatively, you can reach out to us directly at info@myq-solution.com, and we'll be more than happy to assist you promptly. Thank you. Best Regards, MyQ Marketing Team DA daniel A. ingeniero de soporte Chemicals ### "MyQ " 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 21, 2022 es perfecta en todas sus funciones Pros que se puede usar con facilidad y que se tiene un mejor control de el conteo de impresiones mensuales y de perdida de documentos Cons la perdida de comunicación con el servidor Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YG Yanet G. Ingeniero de Soporte Chemicals ### "Intuitiva herramienta, facil de administrar" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 21, 2022 Es la primera ocasion que trabajo con la herramienta, como todo cambio es cuestion d adaptación, en lo personal me gusto la interfaz Pros Que con dos clis puedes hacer las cosas mucho más rapido, la sincronización es devolada, no tienes que esperar mucho tiempo para que tome los cambios Cons Con tema de migracion, han surguido algunos temas que se ha ido puliendo con el fin de mejorar el servicio. Reasons for choosing MyQ X Por la interfaz y la gama de servicios que ofrece el proveedor. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DA Dulce A. Ingeniero de Aplicaciones Chemicals ### "Cambio de herramienta" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 21, 2022 Apenas se está realizando la migración a MyQ, por tanto, todavía falta probar un poco más la herramienta y conocerla mejor Pros La utilización de la herramienta es muy sencilla y contiene muchas funcionalidades. Cons De vez en cuando se desconecta la herramienta del servidor. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AL Angel Leonardo M. Becario Chemicals ### "Reseña MYQ" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 21, 2022 Pros La versatilidad que llega a ofrecer y las disponibilidad de opciones que nos ofrece. Cons Suele desconectarse del servicio y llega a ser algo molesto Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RC raul C. Gerente Information Technology and Services ### "experiencia cortes print company sas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 9, 2022 Pros fácil de implementar y usar por los clientes finales Cons que no esta disponible para equipos canon es su totalidad Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EM Edwin M. Coordinador Tecnico de impresion Information Technology and Services ### "El futuro, MyQ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 5, 2022 excelente Pros Es una herramienta versatil y util para las empresas hoy en dia que permite llevar un buen control Cons Haria una mejora en el apartado de funciones del terminal para la creacion de escaneo a varias carpetas Reasons for choosing MyQ X Costo - beneficio Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DC Dante C. Gerente de TI Oil & Energy ### "Excelente compatibilidad " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2022 Muy buena solución de control y administración de impresión Pros Es muy buena para implementarse en equipos Kyocera, súper transparente para los usuarios Cons Por el tiempo que tenemos todavía no encuentro punto de mejora Switched from [PaperCut](https://www.capterra.com/p/133655/PaperCut/) Costo beneficio Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Oscar C. Preventa Information Technology and Services ### "Es el software con mayores funcionalidades para un servicio de impresion conralado " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2022 super maravillosa en todo sentido desde la instalacion administracion y uso Pros la personalizacion para diferentes funciones que te permite hacer Cons por el momento no hay algo que no me guste Switched from [PaperCut](https://www.capterra.com/p/133655/PaperCut/) por la funciones que meda y los contadores exactos Alternatives considered [Equitrac Office](https://www.capterra.com/p/253552/Equitrac-Office/) [YSoft SAFEQ 6](https://www.capterra.com/p/227954/Y-soft/) [PaperCut](https://www.capterra.com/p/133655/PaperCut/) Reasons for choosing MyQ X por las bondades u personalizaciones que me da Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PB Prabir B. Sr. Service Manager Printing ### "MyQ my First Choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2022 Excellent. Very Friendly Support Team, never let us down Pros We are the market leader in MPS Business in Oman and MyQ X is our First Choice Cons Nothing really. MyQ we find adequate for our customer requirements Reasons for choosing MyQ X We introduced and established MyQ in Oman Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/207724/MyQ/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Vasion Print vs MyQ X](https://www.capterra.com/compare/207724-211077/MyQ-vs-Printerlogic) [PaperCut vs MyQ X](https://www.capterra.com/compare/133655-207724/PaperCut-vs-MyQ)