# Freddy Feedback Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Freddy Feedback Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more. Source: https://www.capterra.com/p/207768/Freddy-Feedback --- # Freddy Feedback Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Freddy Feedback ## What is Freddy Feedback? You can Freddy Feedback to get feedback on your product, features, pricing, blogposts, FAQs, docs and more. And we designed it to be different from other feedback tools. First, it's focussed. That means you get a simple and powerful tool with high response limits. Second, we got tired of outdated designs with weird looking emojis. Freddy's themes look super fresh and we never show a 'Powered by' label. Lastly, because we apply focus our prices are low and response limits are high. ## What is Freddy Feedback used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Freddy Feedback?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.freddyfeedback.com&name=Freddy Feedback) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Freddy Feedback 5.0 (4) VS. [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price €29 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.7 (10,408) Value For Money 4.7 (3) Value For Money 4.5 (6,450) Customer Service 5.0 (4) Customer Service 4.5 (5,757) ## Freddy Feedback alternatives [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Highest Rated [4.9 (42)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month ## Pricing Value for money 4.7 (3) Free Trial Basic €29.00 Per User,Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Martin B. Product Manager Information Technology and Services ### "Great focused tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2021 Extremely good value for the price. Took us only 10minutes from signup to having it integrated in our platform. Pros \- 1000x simpler to use than any other tool we tried - Does one thing and does excellently - gathering feedback from your visitors - Has a great design and intuitive user interface - Is super quick to setup and integrate in your website - Is flexible (only feedback tool which has inline option, not just popups) - Super great customer support (quick, constructive) - Webhook makes integration easy - CSV export of responses lets you integrate even with legacy system Cons \- No branching of responses (if negative, then x; if positive, then y, but it's on the roadmap) Alternatives considered [Hotjar](https://www.capterra.com/p/163516/Hotjar/) Reasons for choosing Freddy Feedback Value for money was best with Freddy Feedback Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 7, 2021 Thanks so much for the kind words. Being simple, well designed and effective is really what we're going for so great to hear that this is working out well. Indeed, actions based on scores are something that will be introduced in the future! SK Sebastiaan K. Owner & developer Computer Software ### "Very well put together. Fast support. Simple and fun to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2021 Very well put together. Fast support. Simple and fun to use. Pros It is a handy tool that is easy to use. I think it is important that a software supplier can quickly realize feature requests. Good support is important. Freddy Feedback has it all. An integration with Discord & Slack is really cool! It helps to get the feedback to the right team. Cons They don't have an app & API, which most of our software suppliers have. We like to connect our products to the tools we use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 31, 2021 Thanks! Great to hear you're enjoying our integrations. App and API options are noted, who knows what the future will bring :-) SB Stephen B. Documentation Lead Computer Software ### "A focused tool for a focused need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 13, 2020 Very impressed and satisfied. It does what it does well, and at a very reasonable price. Pros It provides exactly the baseline features one requires of an embeddable feedback widget for a website, including a very user-friendly dashboard for configuration and reviewing submitted feedback. The widget's presentation is clean and simple. Comparable products are either part of a larger user support suite that doesn't prioritize this functionality, or their baseline survey feels comparatively heavyweight, meaning there's more friction that can dissuade a user from submitting. Cons As of writing this, there is no mechanism within the dashboard for modifying a submitted feedback item, such as to apply a custom label or resolved status, or to delete an item entirely. This is a conscious choice by the team, as this is a feedback \*collection\* tool, not a feedback \*management\* tool, which I totally get. That being said, it's straightforward to configure a webhook to push feedback items to another tool for tracking each item's status. Alternatives considered [Usersnap](https://www.capterra.com/p/135579/Usersnap/) [Appzi](https://www.capterra.com/p/170887/Appzi-User-Feedback/) [Userback](https://www.capterra.com/p/172431/Userback/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 21, 2020 Thank you! Very happy to hear that the widget fits your needs, and you have a great implementation as well. On applying status/labels: we'll definitely look into this and reach out when we're going to develop such functionality. PZ Philip Z. Content Marketing Health, Wellness and Fitness ### "Amazing customer support! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 21, 2020 Amazing customer support that are willing to help with responsive replies! Really impressed with the service they provided :) Pros I love the simplicity of the software and it's features of collecting feedback! It's there but not in your face, very user friendly too. I wanted to implement something like this on a platform we use for quite a while and this is exactly what I was looking for. Cons I initially struggled with implementing the software within Click Funnels, however, thanks to \[SENSITIVE CONTENT HIDDEN\] from the support team and his awesome help, I was able to do this with ease. Other than that, not many cons I can say at all! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2020 Thanks for your kind words! We put a lot of effort into the design and UX, and it's really rewarding to see customers value this. Great to have you on board as a happy customer. 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