--- title: "Flex-HIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Flex-HIS Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/207786/eHealthFlex/" page_type: "product" language: "en" --- # Flex-HIS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Flex-HIS ## What is Flex-HIS? Online consultation Platform o Audio/Video/Screen Share/Recording/Multiple Participants o e-Prescription along with Diagnosis capture o EMR/EHR storage & retrieval of data o Appointment Scheduling o Billing module with revenue sharing screen o Admin Panel with Master categories defined o Integration with medical equipment to capture vitals ¿ Reference tracking ¿ Dr./Lab/Pharmacy/Clinic ¿ Language translation option ¿ Patient Portal ¿ SMS & email integration ¿ Generate receipt & Print ## What is Flex-HIS used for? [Psychiatry Electronic Medical Records](https://www.capterra.com/psychiatry-electronic-medical-records-emr-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Flex-HIS?[Manage this product listing](https://www.g2.com/products/flex-his/claim_requests/new?auto=true) ## Flex-HIS Overview Updated September 2026 AI summary Flex-HIS provides telemedicine and electronic medical records software designed for organizations of all sizes, supporting a broad range of medical and clinic management needs. It offers features such as appointment scheduling, charting, billing, e-prescribing, secure messaging, and video consultations, with optional capabilities like file sharing and virtual waiting rooms. Flex-HIS is accessible across web, desktop, and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Flex-HIS 5.0 (1) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $250 Flat Rate, Per Year Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.3 (913) Value For Money 4.0 (1) Value For Money 4.2 (603) Customer Service 4.0 (1) Customer Service 4.2 (815) ## Flex-HIS alternatives [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) [Insta](https://www.capterra.com/p/130501/Insta-HMS/) [3.6 (34)](https://www.capterra.com/p/130501/Insta-HMS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 65% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130501/Insta-HMS/) Highest Rated [75health](https://www.capterra.com/p/140480/75health/) [4.4 (78)](https://www.capterra.com/p/140480/75health/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140480/75health/) ## FAQs about Flex-HIS Overview ### What company size and specific industries is Flex-HIS built for? Flex-HIS is designed for small clinics and hospitals, as well as medium and large hospitals, clinic chains, and corporate hospitals. It also targets laboratory owners, pharmacy store owners, and public sector organizations such as ministries and departments of health. Features and Usability ### What are the key features of Flex-HIS? Flex-HIS offers patient management, appointment scheduling, and patient portal tools for registration, confirmations, and rescheduling. It also includes EMR/EHR, charting, billing and invoicing, claims management, e-prescribing, lab integration, inventory and stock management, access controls, reporting, and workflow management. Getting Started and Support ### What training and onboarding options does Flex-HIS offer? Flex-HIS provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow remote guided setup, webinars cover scheduled group learning, and documentation offers written reference material for ongoing use. Getting Started and Support ### What customer support options does Flex-HIS offer? Flex-HIS provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available, so customer experience details such as response times, helpfulness, or common frustrations cannot be stated from the provided data. ## Features AI summary Based on 1,618 Telemedicine reviews Capterra data shows that buyers of telemedicine software rank the following features as their top priorities: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) Flex-HIS supports all three of the features reviewers value most: **Two-Way Audio & Video**, **HIPAA Compliant**, and **Charting**. Together, these capabilities allow providers to conduct virtual visits in real time, protect patient information, and document care accurately, helping businesses deliver compliant remote care and keep clinical workflows efficient. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Flex-HIS 95 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bed Management: The allocation and provision of beds - Best Practices: Include best practices to ensure compliance with industry and PMI standards. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Anesthesiologists: Software specialized for anesthesiologists - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Psychiatrists: Must serve psychiatrists/psychiatric practices - Health Monitoring: Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - In-Patient Management: Care of patients who are admitted and stay in the hospital overnight - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lab Information Management: Allows you to effectively manage samples and associated data - Lab Integration: Receive lab results electronically - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements - Out-Patient Management: Care of patients who do not stay overnight - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Pharmacy: Stock, distribute, and manage billing for drugs - Physician Management: Track and organize physician schedules and pertinent information - Policy Management: Create, manage, and track policies and procedures within an organization - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Softphone: Use your computer as a phone device to make calls over the internet - Stock Management: Manage the buying, selling, and holding of stocks - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Workflow Management: Create, design and manage workflows for repetitive tasks - Workflows: Facilitate access from initial access ticket submission through supporting chain of custody throughout the workflow for OT environments. --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Free Version Basic $250.00 Flat Rate,Per Year Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SI Shahid I. sales Hospital & Health Care ### "very impressed" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 6, 2021 very good software. every step in the right direction Pros its very easy to use and all the features are very helpful. Cons sometime because of slow net speed its stucks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.