# CommPeak Speech-to-Text Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CommPeak Speech-to-Text Software - reviews, pricing plans, popular comparisons to other Speech Recognition products and more.

Source: https://www.capterra.com/p/207816/CommPeak-Speech-to-Text/pricing

---

# 

 CommPeak Speech-to-Text Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 13, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

CommPeak Speech-to-Text

## What is CommPeak Speech-to-Text?

For many businesses, call recordings are an untapped resource. CommPeak’s AI Call Analysis unlocks this value by converting raw audio into actionable insights through transcription, summarization, and sentiment analysis. Key Features & Benefits: \* Searchable Text: AI transcription turns opaque audio into text. Managers can locate specific keywords or policy mentions instantly without listening to hours of recordings. \* Instant Summaries: Concise recaps allow users to grasp call outcomes at a glance, ensuring no critical details are missed. \* Sentiment Analysis: The system evaluates emotional tone, helping managers prioritize negative interactions for immediate resolution rather than reviewing calls at random. \* Risk Mitigation: Identifies compliance risks and unsupported promises through keyword matching, allowing leaders to intervene early. \* Real-World Training: Transcripts and summaries create a library of real examples

## What is CommPeak Speech-to-Text used for?

[Speech Recognition](https://www.capterra.com/speech-recognition-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CommPeak Speech-to-Text?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.commpeak.com&name=CommPeak Speech-to-Text)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CommPeak Speech-to-Text

0.0

VS.

[4.8 (139)](https://www.capterra.com/p/167966/Sonix/reviews/)

Starting Price

Contact vendor

Starting Price

$22

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (219)

Value For Money

0.0 (0)

Value For Money

4.7 (201)

Customer Service

0.0 (0)

Customer Service

4.8 (210)

## CommPeak Speech-to-Text alternatives

[4.5 (2)](https://www.capterra.com/p/142054/Speechmatics/#reviews)

Starting price

$0.03

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)

[4.7 (219)](https://www.capterra.com/p/198507/Talkatoo/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198507/Talkatoo/)

[Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)

[4.7 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/)

Starting price

$8.33

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/251933/Transkriptor/)

[Dragon Professional Individual](https://www.capterra.com/p/251641/Dragon-Professional-Individual/)

[4.0 (240)](https://www.capterra.com/p/251641/Dragon-Professional-Individual/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/251641/Dragon-Professional-Individual/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Audio Capture

Record audio or import/upload audio files

Automatic Formatting

Automatically formats data in a predetermined way

Automatic Transcription

Use AI to convert voice into text automatically

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

CommPeak Speech-to-Text 20 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Record audio or import/upload audio files

Automatically formats data in a predetermined way

Use AI to convert voice into text automatically

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Review and analyze existing information across documents

Search for specific words or phrases within a document or database

Manage and support multiple languages

Organize and manage the accomplishments and development of employees or performance of applications or systems

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Analyze, correct, and monitor speech for transcriptions or recordings

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)