# Faith Direct Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Faith Direct Software - reviews, pricing plans, popular comparisons to other Donation Management products and more.

Source: https://www.capterra.com/p/207846/Faith-Direct

---

# 

 Faith Direct Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Faith Direct

## What is Faith Direct?

Faith Direct's managed giving program that combines technology with a communication strategy. Reduce staff workload and grow your participation by working with our church success team to drive outreach and increase stewardship.

## What is Faith Direct used for?

[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 72 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

1%

Starting price

$325

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Faith Direct?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ministrybrands.com/&name=Faith Direct)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Faith Direct

4.6 (72)

VS.

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$325

Per User, Per Month

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (72)

Ease Of Use

4.3 (1,381)

Value For Money

4.4 (59)

Value For Money

4.5 (1,118)

Customer Service

4.8 (70)

Customer Service

4.8 (1,281)

## Faith Direct alternatives

[4.8 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting price

Contact vendor for pricing

[4.7 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

[4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/207846/Faith-Direct/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Donation Tracking

Track and view detailed financial donation history made by contacts and members

Donor Management

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Event Management

Schedule and manage the logistics of activities and other gatherings

For Nonprofits

Software specialized for non-profit organizations

Gift Matching Management

Ability to match gifts through the system

Faith Direct 15 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Schedule and manage the logistics of activities and other gatherings

Software specialized for non-profit organizations

Ability to match gifts through the system

Monitor application statuses, proposals and award funds

Ability to make a donation from a mobile device/app

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Track commitments to donate in the future

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

View and track pertinent metrics to find patterns and gain insights from data

Manage volunteer information and direct volunteer resources

Get Advice

We can help you find the software with the features you need.

Features

4.3 (72)

4.3

Based on 72 reviews

## Pricing

Value for money

4.4 (59)

Basic

$325.00

Per User,Per Month

Value for money

4.4 (59)

4.4

Based on 59 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (70)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (70)

4.8

Based on 70 reviews

## User reviews

Overall rating

4.6

Based on 72 reviews

Filter by rating

5(47)

4(21)

3(3)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MS

Mary S.

Administrative Assistant

Religious Institutions

### "Faith Direct review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2020

Pros

I like that Faith Direct is easy to use to make contributions, and also easy to use as the administrator of the software.

Cons

Overall Faith Direct is easy to navigate as a user and administrator, and I don't have notable complaints.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EW

Esther W.

Church Accountant

Non-Profit Organization Management

### "Does a lot - some reporting is tricky"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 22, 2020

Pros

I love that the disbursement reports can be downloaded in a variety of forms. I work with the Excel and my colleague works with the pdf.

Cons

It is hard to pull reports by campaign and capture the data that matches the disbursement reports as far as $. I need the campaign the donor the date and the donor's address. I've spent multiple long mornings or afternoons trying to get this and still can't quite get what I need. So disappointing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Suzi S.

Office Administrator

Religious Institutions

### "Positive Change to Faith Direct"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 21, 2020

Overall the product has been a valuable resource for us in many ways and the customer support has always been very helpful and expedient.

Pros

The ease of use for both staff and parishioners has been great. It has been more utilized during this time of Covid, giving our parishioners a safe and secure way to continue their giving and parishioners have report how easy it is to use. The Text-to-Give feature has been an added benefit especially with one time collections and special collections. The ability to pull a variety of detailed reports is very helpful, especially the projected giving. This has been huge for us during Covid and when preparing budgets.

Cons

The event sign up has been a bit complicated and cumbersome, but I understand they are rolling out a new and improved version.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GB

Gregory B.

Sales manager

Financial Services

### "Faith Direct"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 17, 2020

Very positive

Pros

1\. Ease of use 2. Customer support 3. Report features

Cons

1\. Could be more inuitive 2. Use tool tips t explain different functions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Therese H.

Office Manager

Religious Institutions

### "Faith Direct Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 17, 2020

Our representative has been helpful and courteous. We had a few bumps in the very beginning due to the learning curve, but things are gelling nicely now and we are pleased with the results six months in. Due to COVID and the churches in our area closing for a time, we couldn't do a formal rollout of the Faith Direct platform and got really good results in just an email to parishioners who subscribed to our website. We expect a good number more to enroll when we do a more formal rollout in November.

Pros

Once we figured out how to integrate this software with our software for recording donations, we got just what we hoped for in reducing our back office work. Much less time is spent recording donations and answering donor's questions. Faith Direct also handles any credit card transactions that don't go through. It is easy for our donors to sign up.

Cons

Some of the reports are difficult to work with.

Reasons for choosing Faith Direct

After we did our research, we felt Faith Direct offered the best back office support and gave us the best opportunity to engage our donors. We liked that with Faith Direct our donors could choose to pay the 2.5% credit card processing fees that are inevitable and that the monthly fee for Faith Direct would remain constant no matter how many people participate. This was a good incentive to get more people using the Faith Direct platform, which makes it easier to do projections and budgets.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Lisa T.

Business Manager

Religious Institutions

### "Faith Direct product review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 17, 2020

Overall experience with Faith Direct, including the software and customer service has been great for me. The software has all the reports we need and is easy to use and not complex. Anytime I have had a question on the software or a general question, I have received a helpful answer. Our account manager knows me and follows up on our use of the product and services that Faith Direct offers.

Pros

The automation of gifts processing, the hands-on customer service, the simple, easy reports, the import into parishioner database software, and the event registration.

Cons

Some of the challenges with the event registrations setup.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RK

Ronald K.

Finance Council Chairman

Religious Institutions

### "Good Software Program"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 15, 2020

Pros

Ease of use. Seamless integration. Excellent Customer service

Cons

High cost of the monthly fees. Difficulty in signing on parishioners with a current participation rate of only 10%

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Thaddeus D.

Business Manager

Non-Profit Organization Management

### "On-Line Giving"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 14, 2020

Customer service has been awesome. Anytime we need something our dedicated customer representative \[SENSITIVE CONTENT HIDDEN\] has been there for us with a great attitude and genuine interest in our needs.

Pros

Once set up it runs. Most of our parishioners who use it say it was easy to set up their donations.

Cons

It does not have a seamless integration with our administrative processing software (Parish Soft). The extra effort to convert to Excel for export import requires more time and allows for errors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mary H.

Pastoral Associate

Religious Institutions

### "Faith Direct"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 14, 2020

The overall experience has been positive and it filled the need to provide an online option for giving. The flat monthly fee is expensive if you do not have a high level of use. The fee has increased but our user numbers have remained relatively stable. Support staff is great.

Pros

The platform is attractive and easy to access, and user sign up is very straightforward. We appreciate the "events" option which we use for RE registration and adult faith and family activity sign ups, and even for our festival raffle ticket purchases. We also used it when Masses resumed during COVID to have people sign up for Mass to make sure we had enough seats available. The ability to set up payments for second collections is also very helpful.

Cons

Reports are not as adequate as we would like. Our finance manager has to calculate fees for each activity in order to charge them to the proper account. It would be nice to have flexibility in creating reports. Some parishioners have not signed up bc of the processing fees we have to pay, and others switched from our EFT option, which had no or very minimal transaction fees, to Faith Direct using a credit card, so some of our costs increased.

Reasons for choosing Faith Direct

Hoping for a larger number of participants, we believed that the monthly fee + transaction costs would be less than the higher processing fees charged by other companies. We also wanted to have the "event" feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Len G.

Business Manager

Religious Institutions

### "Large parish user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2020

We have found during the pandemic using Faith Direct has provided a major benefit in helping us keep our donation revenue steady. Before the crisis we received about 40% of contributions through Faith Direct and this has increased to over 50%.

Pros

I like the easy to use interface and ability to download the detailed or summary reports in Excel or PDF formats.

Cons

I have not experienced any problems in using the software. If I can't figure out what to do the tech support is very helpful.

Reasons for choosing Faith Direct

I believe that guidance from our diocese was a major reason why we chose Faith Direct.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/207846/Faith-Direct/reviews/)

Popular comparisons

[DonorPerfect vs Faith Direct](https://www.capterra.com/compare/2698-207846/DonorPerfect-Fundraising-Software-vs-Faith-Direct)

[Givebutter vs Faith Direct](https://www.capterra.com/compare/172048-207846/Givebutter-vs-Faith-Direct) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)