--- title: "Faith Direct Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Faith Direct Software - reviews, pricing plans, popular comparisons to other Church Management products and more." source_url: "https://www.capterra.com/p/207846/Faith-Direct/" page_type: "product" language: "en" --- # Faith Direct Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Faith Direct ## What is Faith Direct? Faith Direct's managed giving program that combines technology with a communication strategy. Reduce staff workload and grow your participation by working with our church success team to drive outreach and increase stewardship. ## What is Faith Direct used for? [Donation Management](https://www.capterra.com/donation-management-software/)[Church Management](https://www.capterra.com/church-management-software/) Top alternative Featured Overall rating Based on 72 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 1% Starting price $325 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Faith Direct?[Manage this product listing](https://www.g2.com/products/faith-direct/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Faith Direct 4.6 (72) VS. [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $325 Per User, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (72) Ease Of Use 4.3 (1,480) Value For Money 4.4 (59) Value For Money 4.5 (1,217) Customer Service 4.8 (70) Customer Service 4.8 (1,379) ## Faith Direct alternatives [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (1,138)](https://www.capterra.com/p/76708/Planning-Center/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [View all alternatives](https://www.capterra.com/p/207846/Faith-Direct/alternatives/) ## FAQs about Faith Direct Overview ### What problems does Faith Direct solve? Faith Direct solves inconsistent offertory revenue, manual donation processing, and slow setup for special collections, events, and appeals by giving parishes easy online, recurring, and text-to-give workflows. Parish administrators, finance offices, and ministry staff benefit most from faster donor onboarding, cleaner financial imports, fewer support calls, and steadier cash flow. Answer based on 58 reviews Overview ### Which roles and teams benefit most from Faith Direct? Faith Direct is most used by church business managers, finance teams, and office administrators who oversee recurring donations, reconciliation, and reporting. Pastoral staff and ministry coordinators benefit from streamlined stewardship and donor management, while administrative support roles use it to reduce manual payment processing, track contributions, and simplify parish operations. Answer based on 72 reviews Overview ### What company size and specific industries is Faith Direct built for? Faith Direct is designed for Catholic parishes and dioceses, making it a fit for religious organizations that manage church giving and related administration. It is not positioned for general business use or for broad industry coverage outside the Catholic faith sector. Features and Usability ### What are the key features of Faith Direct? Faith Direct offers core online giving features such as recurring giving, mobile giving, payment processing, and donor management. Reviewers most often highlight parishioner donations, event registration, reporting, and contribution import/export. Differentiating features include text-to-give, flexible fund setup for special collections, and receipt-ready financial downloads for church software. Answer based on 41 reviews Getting Started and Support ### What training and onboarding options does Faith Direct offer? Faith Direct provides webinars for training and onboarding support. Webinars can give teams live or recorded instruction for learning product features, reviewing setup steps, and following guided presentations. No other training formats are confirmed in the catalog data. Answer based on 3 reviews Getting Started and Support ### What customer support options does Faith Direct offer, and how do users rate the experience? Faith Direct offers email/help desk, phone support, and chat. Users generally describe support as responsive, helpful, and easy to reach, often mentioning quick answers, follow-up from account representatives, and human assistance by phone. Some report an early learning curve and occasional difficulty getting help with reporting or more tailored setup needs. Answer based on 38 reviews Features and Usability ### Is Faith Direct easy to use for staff and parishioners? Faith Direct is generally easy to use for both parish staff and parishioners, with straightforward navigation and simple online giving setup. Church administrators often like the flexible access, downloadable files, and account permissions, though some users find reporting, event setup, and certain workflows less intuitive without extra guidance or training. Answer based on 31 reviews Features and Usability ### How well does Faith Direct handle reporting? Faith Direct handles basic giving and disbursement reports well, but reporting flexibility is a common concern for finance and parish office teams. Many users like the downloadable Excel and PDF options and accurate scheduled reports, while others find custom reports, campaign analysis, donor notes, and data extraction harder than expected. Answer based on 27 reviews Features and Usability ### Does Faith Direct work well for event registration? Faith Direct works well for event registration by letting churches collect sign-ups, ticket payments, and program fees online in one place. Parish teams often use it for religious education, fundraisers, and special events, and they like the contactless setup and easier administration, though some want more ticket pricing and payment option controls. Answer based on 11 reviews ## Features AI summary Based on 2,971 Church Management reviews Capterra reviewers highlight these as the features buyers focus on most when choosing donation management software: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) Faith Direct supports **Donation Tracking** and **Online Giving**, giving organizations a way to record contributions accurately and collect donations through digital channels. However, it does not include **Contact Management**. Instead, it offers other highly rated capabilities, including **Donor Management** (**57%**), **Payment Processing** (**61%**), and **Reporting/Analytics** (**45%**). These features help nonprofits and faith-based organizations manage donor records, handle transactions efficiently, and review giving trends, allowing teams to improve fundraising oversight and day-to-day donation operations. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Donation Tracking Track and view detailed financial donation history made by contacts and members Donor Management Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Event Management Schedule and manage the logistics of activities and other gatherings For Nonprofits Software specialized for non-profit organizations Gift Matching Management Ability to match gifts through the system Faith Direct 15 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Event Management: Schedule and manage the logistics of activities and other gatherings - For Nonprofits: Software specialized for non-profit organizations - Gift Matching Management: Ability to match gifts through the system - Grant Management: Monitor application statuses, proposals and award funds - Mobile Giving: Ability to make a donation from a mobile device/app - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Pledge Management: Track commitments to donate in the future - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Volunteer Management: Manage volunteer information and direct volunteer resources --- Get Advice We can help you find the software with the features you need. Features 4.3 (72) 4.3 Based on 72 reviews ## Pricing Value for money 4.4 (59) Basic $325.00 Per User,Per Month Value for money 4.4 (59) 4.4 Based on 59 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (70) 4.8 Based on 70 reviews ## User reviews Overall rating 4.6 Based on 72 reviews Filter by rating 5(47) 4(21) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent MS Mary S. Administrative Assistant Religious Institutions ### "Faith Direct review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2020 Pros I like that Faith Direct is easy to use to make contributions, and also easy to use as the administrator of the software. Cons Overall Faith Direct is easy to navigate as a user and administrator, and I don't have notable complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Esther W. Church Accountant Non-Profit Organization Management ### "Does a lot - some reporting is tricky" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 22, 2020 Pros I love that the disbursement reports can be downloaded in a variety of forms. I work with the Excel and my colleague works with the pdf. Cons It is hard to pull reports by campaign and capture the data that matches the disbursement reports as far as $. I need the campaign the donor the date and the donor's address. I've spent multiple long mornings or afternoons trying to get this and still can't quite get what I need. So disappointing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Suzi S. Office Administrator Religious Institutions ### "Positive Change to Faith Direct" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 21, 2020 Overall the product has been a valuable resource for us in many ways and the customer support has always been very helpful and expedient. Pros The ease of use for both staff and parishioners has been great. It has been more utilized during this time of Covid, giving our parishioners a safe and secure way to continue their giving and parishioners have report how easy it is to use. The Text-to-Give feature has been an added benefit especially with one time collections and special collections. The ability to pull a variety of detailed reports is very helpful, especially the projected giving. This has been huge for us during Covid and when preparing budgets. Cons The event sign up has been a bit complicated and cumbersome, but I understand they are rolling out a new and improved version. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gregory B. Sales manager Financial Services ### "Faith Direct" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 17, 2020 Very positive Pros 1\. Ease of use 2. Customer support 3. Report features Cons 1\. Could be more inuitive 2. Use tool tips t explain different functions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Therese H. Office Manager Religious Institutions ### "Faith Direct Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 17, 2020 Our representative has been helpful and courteous. We had a few bumps in the very beginning due to the learning curve, but things are gelling nicely now and we are pleased with the results six months in. Due to COVID and the churches in our area closing for a time, we couldn't do a formal rollout of the Faith Direct platform and got really good results in just an email to parishioners who subscribed to our website. We expect a good number more to enroll when we do a more formal rollout in November. Pros Once we figured out how to integrate this software with our software for recording donations, we got just what we hoped for in reducing our back office work. Much less time is spent recording donations and answering donor's questions. Faith Direct also handles any credit card transactions that don't go through. It is easy for our donors to sign up. Cons Some of the reports are difficult to work with. Reasons for choosing Faith Direct After we did our research, we felt Faith Direct offered the best back office support and gave us the best opportunity to engage our donors. We liked that with Faith Direct our donors could choose to pay the 2.5% credit card processing fees that are inevitable and that the monthly fee for Faith Direct would remain constant no matter how many people participate. This was a good incentive to get more people using the Faith Direct platform, which makes it easier to do projections and budgets. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LT Lisa T. Business Manager Religious Institutions ### "Faith Direct product review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 17, 2020 Overall experience with Faith Direct, including the software and customer service has been great for me. The software has all the reports we need and is easy to use and not complex. Anytime I have had a question on the software or a general question, I have received a helpful answer. Our account manager knows me and follows up on our use of the product and services that Faith Direct offers. Pros The automation of gifts processing, the hands-on customer service, the simple, easy reports, the import into parishioner database software, and the event registration. Cons Some of the challenges with the event registrations setup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Ronald K. Finance Council Chairman Religious Institutions ### "Good Software Program" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 15, 2020 Pros Ease of use. Seamless integration. Excellent Customer service Cons High cost of the monthly fees. Difficulty in signing on parishioners with a current participation rate of only 10% Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TD Thaddeus D. Business Manager Non-Profit Organization Management ### "On-Line Giving" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2020 Customer service has been awesome. Anytime we need something our dedicated customer representative \[SENSITIVE CONTENT HIDDEN\] has been there for us with a great attitude and genuine interest in our needs. Pros Once set up it runs. Most of our parishioners who use it say it was easy to set up their donations. Cons It does not have a seamless integration with our administrative processing software (Parish Soft). The extra effort to convert to Excel for export import requires more time and allows for errors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mary H. Pastoral Associate Religious Institutions ### "Faith Direct" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 14, 2020 The overall experience has been positive and it filled the need to provide an online option for giving. The flat monthly fee is expensive if you do not have a high level of use. The fee has increased but our user numbers have remained relatively stable. Support staff is great. Pros The platform is attractive and easy to access, and user sign up is very straightforward. We appreciate the "events" option which we use for RE registration and adult faith and family activity sign ups, and even for our festival raffle ticket purchases. We also used it when Masses resumed during COVID to have people sign up for Mass to make sure we had enough seats available. The ability to set up payments for second collections is also very helpful. Cons Reports are not as adequate as we would like. Our finance manager has to calculate fees for each activity in order to charge them to the proper account. It would be nice to have flexibility in creating reports. Some parishioners have not signed up bc of the processing fees we have to pay, and others switched from our EFT option, which had no or very minimal transaction fees, to Faith Direct using a credit card, so some of our costs increased. Reasons for choosing Faith Direct Hoping for a larger number of participants, we believed that the monthly fee + transaction costs would be less than the higher processing fees charged by other companies. We also wanted to have the "event" feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Len G. Business Manager Religious Institutions ### "Large parish user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2020 We have found during the pandemic using Faith Direct has provided a major benefit in helping us keep our donation revenue steady. Before the crisis we received about 40% of contributions through Faith Direct and this has increased to over 50%. Pros I like the easy to use interface and ability to download the detailed or summary reports in Excel or PDF formats. Cons I have not experienced any problems in using the software. If I can't figure out what to do the tech support is very helpful. Reasons for choosing Faith Direct I believe that guidance from our diocese was a major reason why we chose Faith Direct. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/207846/Faith-Direct/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [DonorPerfect vs Faith Direct](https://www.capterra.com/compare/2698-207846/DonorPerfect-Fundraising-Software-vs-Faith-Direct)