--- title: "borderless Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is borderless the right Payment Processing solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/207889/borderless/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-15" --- borderless 4.3 (9) [View alternatives](https://www.capterra.com/p/207889/borderless/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 15th, 2026 # Reviews of borderless Ease of use 4.3 Customer Service 4.4 ## Showing most helpful reviews Showing 1-9 of 9 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer CTO Used the software for: Less than 1 year ### "Best B2B payment platform in the market today" December 2, 2020 5.0 We really like the payment tracking and timeline features. It's the best payment tool for large B2B payments. Pros The product is simple to use, very intuitive and their rates are the lowest in the market which saves us a lot of money on processing fees. We use their global payouts API to pay contractors internationally. It is simple to integrate, $0 wire fees and avoids the need to collect any banking information which is nice. We also just started to use their recurring beta for our SaaS solution. It's been easy to manage subscriptions and the B2B rates saves us over 70% vs Stripe's fees. Cons We need permissioning for different account types and additional integrations. However they have been responsive to feature requests and their support team is responsive. Review Source Dominic M. Founder Used the software for: Less than 1 year ### "Great contester for global payments" June 1, 2021 4.0 Great, uncomplicated account setup. No long processes, after about a week of compliance we were in. Communication throughout the process was great Pros The coverage is crazy and goes into some countries that e.g. Wise.com currently can't serve. While more expensive than Wise.com, it's a lot cheaper than any bank offering and even PayPal. Cons The tech is on the less polished site but getting better with each release. Review Source Ekalavya H. CEO Used the software for: I used a free trial ### "Borderless is the payment Solution you never want to try for your growing business" March 11, 2022 1.0 So terrible and disappointing that we wanted to come out of all of it immediately. Tweet us at \[SENSITIVE CONTENT\] or DM us on Facebook at \[SENSITIVE CONTENT\] for an exact feedback about Borderless. Pros Pros: None. Borderless has been trying to build their profile on fakes USP's. Cons Cons: Entire USP's listed on Borderless Website is fake and this is how: 1) They claim to be the only payment solution using direct debit as the payment method which is an outright lie. They ask large B2B customers like us to wire payment to them first so the entire USP premise of being the only direct debit solution is lost. 2) They take 2-3 weeks to approve B2B clients. 3) Tweet us at \[SENSITIVE CONTENT\] for an exact feedback about Borderless. Review Source R Reviewer Director of Strategy and Innovation Used the software for: 1-3 years ### "borderless is hands-down the best way to pay and get paid" December 2, 2020 5.0 As a new way of payments, I was initially skeptical of their value proposition. But I decided to start testing the borderless platform with a couple of transactions and I was really surprised how more value the platform provided specially when it came to data an tracking. Moreover, I received great customer service + had a call with the \[SENSITIVE CONTENT HIDDEN\] that answered all my questions and concerns and with each new transaction my doubts diapered. I started really seeing the impact on my bottom line as I started shifting more payments from wire transfers to borderless. Long story short, I highly recommend it and it's definitely worth a try. Pros My top three pros for borderless are: 1- MUCH cheaper than any solution out there which is putting more $ in my pocket (no more wire fees, no setup fees or monthly fees, cheaper than banks and credit card payment processors + on top of that they cap their fees per transaction) 2- Super easy to use and the user interface is very simple and provides useful information (I can finally know where my payments are with real-time tracking) 3- Customer service is just amazing - the team responds quickly to any of my questions and they take the time to build the relationship so they can predict my needs without me asking for it. I hope they can keep this up. Cons borderless being a new and the only US-based local and international direct debit platform has come along way to developing and fine-tuning their products. I think now they can definitely add more value by expanding their Global Payout feature to more countries. Review Source R Reviewer cmt Used the software for: Less than 1 year ### "truly not another online bank" August 17, 2021 5.0 Pros made collecting payments from third party vendors a breeze Cons nothing really i love this software so far Review Source R Reviewer Managing Partner Used the software for: Less than 1 year ### "Transparency in payments processing! " December 28, 2020 5.0 The borderless executive team, product team and customer service team are all focused on making the payment process experience as efficient and cost effective as possible! Pros Transparency, speed and cost efficiency all in one place for payment processing! Cons I wish it was here 10 years ago and saved me money back then like it does now!! Review Source David T. CEO Used the software for: Less than 1 year ### "Save money with Borderless!" December 1, 2020 5.0 We needed a less expensive, and more transparent way to manage larger B2B payments. Pros The modern interface is easy to use, and the ability to track payment progress is very helpful! We primarily collect payments from US based customers with Borderless, however, with Borderless we're also able to make payments to international contractors. Cons The functionality is great for the stage of the business. Additional user types and QB optimization would be nice, however, their support team is responsive and proactive with new feature ideas. Solutions are on the way to solve "challenges" like these. Regardless, we anticipate substantial transaction fee savings from using Borderless whenever possible. Review Source R Reviewer Business owner Used the software for: Less than 1 year ### "Cost effective service" December 28, 2020 4.0 Pros Facilitation of international trades, cost effectiveness Cons I wish it would cover more countries especially the European region Review Source R Reviewer Tutor Used the software for: Less than 1 year ### "Great option with cheap price" December 28, 2020 5.0 Pros Ease of use and setting up was easy. Customer support was also easy Cons get to know late if my employer have initiated the payment but it is not a issue Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.